SFR Recruitment Solutions are very excited to being working on this key and strategic Internal Sales Manager.
The Primary Objective
The Internal Sales Supervisor will oversee the daily running and management of an in-house sales function, with responsibility for a sales team, meeting any sales targets and the development and training of internal sales staff.
Key Responsibilities & Duties
Responsibilities:
- Inspiring and motivating an internal sales team.
- Ensuring the team meets the agreed sales targets.
- Sales training, development, and performance management of the team.
- Display prompt effective organisation, planning and decision-making skills.
- Develop a good understanding of the market dynamics in the fenestration sector.
- Developing sales strategies to guarantee success and growth.
- Developing and maintaining customer relationships.
- Liaise with the Marketing department in relation to promotional literature and samples.
- Disciplined use of CRM system, communication and customer management.
- Handling customer complaints and enquiries.
- Monitoring random calls for quality assurance.
- Forecasting and analysing sales data.
- Regular reporting of KPI’s to directors
- Keeping to targets and managing KPIs
- Maintaining and observing a high degree of professionalism, ensuring confidentiality at all times.
- Display prompt and effective organisation, planning and decision making.
Personal Characteristics
Work as a Team Player
Understands the sales process
Accurate forecasting
Sells Business Value Proposition
Qualifies prospects.
Allocation of workload
Competent handling of customer complaints and enquiries.
Decision making.
CRM proficiency
Developing and maintaining customer relationships
Objection handling.
Interpersonal ability
Problem solving.
Conflict resolution
If you are interested in this position please contact SFR Recruitment Solutions.
