Our client is a trusted manufacturer and distributor of furniture fittings, ironmongery and hardware to the trade and specifiers.
They desire someone located in the South East and London region, with major project experience, and contacts within architects, interior designers and main contractor businesses. Experience within a similar product range is preferable.
Knowledge, Skills, Qualifications & Experience Required
- To demonstrate a competitive and results-driven character with a pragmatic approach when dealing with specifiers in the specification role
- To be able to communicate effectively, engage with and influence senior stakeholders in the decision-making process
- To maintain experience and knowledge in the Architectural Ironmongery industry and associated product ranges with regards to influencing those stakeholders
- To take a positive and pro-active approach to decision-making and to grasp opportunities
- To be able to utilise the business project tools effectively (CRM/SAP/ Specification tools)
Key Responsibilities
- To maintain and increase profitable business from your given area on company Specification Sales
- To develop and maintain excellent customer relationships, to ensure a high standard of customer care is maintained at all times, to assist in overcoming problems and to report to the Head of Specification Sales where it is felt improvements can be implemented
- To ensure that the Salesforce CRM database is updated daily, with activities entered and completed on time and that all customer records are updated on a regular basis
- To ensure all outstanding contractor quotations are followed up on a monthly basis and accurate 3 monthly predictions are provided to your Specification Sales Manager at the beginning of each month
- To ensure that all outstanding specifier quotations are followed up, and CRM records are kept up to date on a weekly basis
- To discuss with the Head of Specification Sales yearly targets for your given area
- To promote products from all our manufacturing and 360 supply chain categories in specification and give the required priority to ensure that all agreed product targets are achieved
- To participate fully in all sales training and sales conferences as arranged at regional or national levels
- To coordinate and liaise with the Head of Specification Sales on contracts where assistance is needed
- To liaise and co-operate fully with the Sales Management and the Internal Projects Team to ensure contracts are secured, service is maintained and the business value is increased
- To maintain contact with and to assist personnel in other key departments with regard to all contracts ordered. Draw the attention of contracts at the earliest opportunity to any project requiring urgent attention
- To ensure that all information entered onto Salesforce CRM has been downloaded to the central server on a regular basis
- To ensure that all branded company standards for external letters, internal and external emails are adhered to
- To arrange with the assistance of the Marketing department, local exhibitions and corporate entertainment and be available to support national exhibitions when required
- To follow and use the sample procedure including the active retrieval of samples after a reasonable period of time
- You may be required from time-to-time to perform certain tasks that are not part of your job description for which you will be viewed as capable of performing. This reflects the Company’s approach to job flexibility in which you are expected to participate
Key Accountabilities
- To represent the business UK to architect and interior designers in your region
- To promote the relevant business product range for specification in project business
- To formulate and expand a friendly database of architects, QS and specifiers to consolidate relationships that will forge ongoing and repeat business for Project products and services
- Maintain and develop a deep understanding of the AI market in relation to designated sectors for projects including (but not limited to) customers, competitors and market trends
If you are interested in this position, please contact SFR Recruitment Solutions.
