Our client is one of the country’s leading Architectural Ironmongery specialists. They are a longstanding company who have been providing retail and trade clients with ironmongery for over 35 years. Considerable experience and expertise means they are able to provide the highest levels of service to leading construction projects in the UK, Europe and overseas.
Now seeking an enthusiastic individual to join the team!
Based at a busy office in south London this exciting, fast paced position is for a telephone customer services & sales advisor.
Full time 37 ½ hours per week, 9am – 5pm, Monday to Friday. 22 days holiday per annum, increasing by 1 day per year for every 5 years’ service completed
Company Pension
Life Insurance
Salary: £23k – £25k
List of duties:
- Taking & processing orders over the telephone & via email
- Assisting clients with customer service enquiries
- Seeking advice for client requirements
- Maintain and develop relationships with existing customers in person and via telephone calls and emails
What to expect:
- Inbound Sales (no cold calling)
- Not completely target driven, we do assist in helping to achieve any performance targets.
The Candidate:
- Confident
- Professional
- Excellent Telephone Manner
- Good Communication Skills
- Self-Motivated
- Competitive
- Energetic & Enthusiastic
- Used to fast paced environments
- Ability to work under pressure
- Passionate & focused
- Have an interest in Interior Design & Property Refurbishments
- Excellent spoken English
- Within reasonable commuting distance
Training, Education & Qualifications:
Previous experience and a proven track record in Sales would be advantageous.
Experience within Sales/ Customer Service/ Telesales would be desired.
We would require the successful candidate to complete and pass the Guild of Architectural Ironmongers Foundation in Hardware course within their 1st 3 months. Subsequently, the opportunity to study for Levels 1 & 2 of the Diploma course would be encouraged.
If you are interested in this position, please contact SFR Recruitment Solutions.
