Our client is a leading designer and supplier of top quality door hardware, including door handles, knobs, locks, hinges and more.
An exciting opportunity has arisen within the External Sales Team, providing exceptional sales service across South East of England region.
Reporting to the Head of Sales, the role requires the incumbent to further establish, maintain and expand the Company’s customer base within this region. They will promote and enhance the Company position and reputation by developing strong and long-term customer relationships, providing the highest standard of customer service, ensuring delivery of the annual sales plan.
What you’ll be doing:
- Maintaining the appropriate level of contact with the existing customer base, ensuring effective area planning to maximise call and closing rates
- Liaise with the Internal Sales team to follow up on customer enquiries on a timely basis, ensuring customer satisfaction
- Maximise sales for your area through the generation of new business by proactively targeting new customers
- Continuously analyse customer spends to effectively manage the product/service mix, pricing and margins to ensure full range selling
- Develop multi-level contacts within assigned key accounts to maintain strong relationships throughout the business
- Collaborate with the Product Development team to monitor and report on market and competitor activities and promote new product ranges
- Liaise with Marketing to plan and support activities with customers
- Work alongside Finance to ensure procedures are followed and invoices are paid in accordance with our standard terms, acting as key liaison in first instance
- Provide detailed monthly reports for your area
- Ensure all internal IT systems are kept fully updated, including opportunities for new products
- Work in accordance with our company values of ‘Do the Right Thing’, ‘Never Stop Growing’ and ‘Make it Happen’ in regard to both external customers and internal colleagues
- Work in accordance with our Health and Safety policy, ensuring a Safety First attitude at all times
What we’re looking for:
- Excellent communication skills with ability to communicate at all levels
- Previous industry experience together with extensive understanding of our product range and their application is highly desirable
- GAI qualified
- Able to build and sustain effective long-term customer and team relationships
- Self-motivated with a proactive approach, able to self manage and prioritise own work load
- Willing to travel and spend time away overnight as required, due to the size of area
- Problem solver with decisive approach
- Excellent negotiation and closing skills
- Strong presentation skills both face to face and in writing
- Results driven
- Strong IT and presentation skills, proficient in all Microsoft office
- Full Clean Driving licence
Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position.
