Our client is the UK’s largest independent family owned locksmiths providing supply and installation of security solutions to domestic and commercial customers and also through our Trade Counter offer day to day sales for local businesses, schools, colleges, Lincoln University , builders, landlords and many more.
Description
Reporting to Commercial Sales Director you will be responsible for the day to day management including sales promotion of the Trade and Retail counter in Lincoln which will include :
- Serving customers and dealing with email and phone enquiries which will include key cutting
- Driving sales to existing customers, increasing customer base and making the Trade Counter the ‘go to’ for best deals, best service, best solutions.
- Set up of promotional displays and improving layout of sales area and introducing new relevant product ranges
- Introduction of regular monthly trade offers relevant to local and national promotional security schemes
- Managing stock and pricing with assistance of Purchasing Manager
- Encouraging new business by developing customer and supplier relationships
- Achieving department targets and reporting to Commercial Sales Director
- Managing correct levels of staff and competencies including training requirements
Essential Requirement
- Highly organised, great personality, good sense of humour and flexible
- Commercial acumen, confidence, initiative and responsible
- Decision making ability
- Experience in retail trade and managing small teams to perform
- Able to work in a pressured environment and have a willingness to help others
- Able to oversee multiple tasks within varying timescales
- Excellent customer service skills of the highest level
- Numerate, literate and excellent IT ability
Desirable Requirements
You must have retail management experience and a proven track record, to provide support and service to successfully manage the department whilst serving trade and retail customers and dealing with enquiries over the phone. This retail based position will require good communications skills within your team and with customers.
- Some knowledge of architectural ironmongery and security products
- DIP GAI (Guild of Architectural Ironmongers) Qualification
- 5+ Years experience as a Trade Counter Manager/Assistant in a Construction/Trade Merchant Environment
- Experience managing a small team and sales orientated
In Return, we will give you :
- Competitive Basic Salary based on experience plus target driven bonus scheme
- A great place to work with onsite parking and easy reach of A46
- 22 days Annual Leave plus every weekend and Bank Holiday as Counter opening hours are 0800-1700 Monday to Friday
- NEST Company pension contribution
- Use of Company Vehicle whilst carrying our Company business
- Mobile Phone
- Laptop
- Industry Recognised Training Courses
Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position.
07512 602431
