Internal Sales Representative – MR261

Feb 16, 2022 Vacancies

Birmingham B19

37.5 Hours a week.

8.30 – 5pm Monday through to Friday.

25 Days Holiday.

Competitive Salary and incentives.

SFR Recruitment Solutions are pleased to be supporting a leading Architectural Ironmongery Manufacturer and supplier.

The role we are recruiting for is An Internal Sales Representative based in Birmingham.

Job Purpose

Principally working alongside the existing Specification Sales Team & Business Development Manager (UK) to manage, maintain and convert the existing company quote bank, ensuring an upward growth curve. Interaction with the Main & Sub Contractor customer base (internally) to provide high levels of customer service, also proactively assisting an allocated Specification Sales Consultants quote bank to ensure all projects, at whatever stage, are continually followed up, with report status current and next actions clearly communicated.

Previous Experience.

Internal Sales Experience. preferably within the Main Contractor & Joinery Sub-Contractor Sectors


  • Develop trusting relationships with identified Joinery Sub Contractors, and ensure they have a contact within the business.
  • To understand the needs and requirements of our customers and continue to build relationships with new and existing customers.
  • To serve as the link of communication between key customers and the Specification team.
  • Regularly liaise with the Specification team and chase quotes to increase the conversion rates.
  • To resolve customer queries and complaints, and ensure trust is always maintained.
  • Generating new sales from offering knowledge and guidance on non-company Specified projects helping to build our long-lasting contractor relationships.
  • On a monthly basis, report successes, losses and constraints to the Business Development Manager (UK) and work towards building a clear path between specification and order receipt.
  • Review of the lost report each month with your line manager, agreeing on a plan of action relating to each.

Key Competencies

  • Results Focus-Focused on delivering results and demonstrates accountability for actions with a high level of quality         
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements         
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organization
  • Teamwork– The capacity to work in interaction with others, in mutual support

Key Skills

  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

Get in touch if this sounds the role for you!

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SFR Recruitment Solutions