Customer Sales Assistant
SFR are now recruiting for a Customer Sales Assistant to join our client based in Bristol. This role will be to support a trade counter supplying door hardware and Ironmongery to a range of customers.
Our client will provide all training on their products and systems, and so if you have the enthusiasm to learn and have previous work experience in an administrative or customer service role, we would love to hear from you.
YOUR TASKS
At the Trade Counter, our client aims to provide every customer with the best customer experience and as a Customer Sales Assistant you will be the first point of contact for the customers, whether this be over the phone or via email.
Daily tasks could include:
- Advising and looking into customer delivery queries
- Organising returns or exchanges
- Processing payments and providing credit notes
- Picking and packing parcels
Once trained, you will be able to develop your customer service and technical skills to provide customers support on product queries as well as by providing sales quotations and processing sales orders.
You will be required to work 40 hours per week, Monday to Friday, 8am – 5pm.
YOUR SKILLS
- All training will be provided, and so if you have worked in sales, customer service or administration roles then we would love to hear from you!
- As a small team, we are looking for a candidate who has great organisation, administration, and communication skills as well as a passion for providing great customer service.
- Within the Trade Counter a system called SAP is used for a range of tasks, therefore, we are looking for a candidate with strong IT skills, preferably with CRM experience but this isn’t essential and can be trained.
Attractive salary + the following benefits:
- 25 Days Annual Leave + Bank Holidays
- Holiday Purchase Scheme
- Salary Sacrifice Pension Scheme (Enhanced Company Contributions)
- Life Assurance
- Healthcare Support, including an Employee Support and Assistance Programme
- Health & Welling App inc Digital GP Service
- Employee Discounts Available
Please get in contact with Matthew at SFR recruitment solutions if you wish to learn more or apply for this position
