SFR Recruitment Solutions are pleased to be supporting a leading UK manufacturer specialising in the design, development, manufacture and supply of high-performance architectural hardware and bespoke applications.
Internal Sales / Customer Service Advisor – Salary £22k – £25k
Full time position based in WS9
Role:
- Processing customer sales orders from enquiry to acknowledgement
- Proactive sales activity, including contacting existing and new customers and promoting the company’s products & services
- Supporting the Sales Office Manager with customers longer-term requirements and managing delivery schedules
- Assisting the Customer Services function with proactive updating of customers with any changes to their orders
- Maintaining customer data on computer systems
- Liaising with UK Sales Managers or Technical Sales as appropriate to develop sales opportunities
- Office administration and document management, general phone enquiries
- Proactive involvement in the improvement of the department against KPIs and improvement projects
- Any other reasonable tasks as requested
Key Skills
- Ability to problem solve
- Communication skills both oral and written
- Negotiating and Persuading
- Strong but fair negotiator
- Planning and Organizing
- IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management
If you are interested in this position, please contact SFR Recruitment Solutions.
