SFR are very excited to be working on this position for a client who are leading the way in the digital locking and security sector.
Background
The successful candidate will be responsible for supporting partner project requirements from pre-sales identification, specifications, technical support and commissioning to after sales.
Our client belong to one of Europe´s biggest security hardware manufacturers. We believe that everyone deserves to feel secure, that’s why we have developed one of the widest and most innovative ranges of mechanical and digital access solutions for homes, airports, universities, hotels and other kind of workplaces.
Main Tasks & Responsibilities
- Service and support the sales process with installation, commissioning, and training in accordance with the supply channel defined.
- Define the product solution from the outlined requirements constructed by the End User
- Confirm the supply channel defined by the End User, via BU Building Trade, BU Industry
- Coordinate projects with the internal team, supporting process from sales order to shipment to guarantee correct product specification and avoid any errors
- Propose adaptation/improvements of our internal process to promote and support our Digital Solution.
- Partnership support (Commissioning etc)
- Lead digital portfolio training days After Sales care for existing project via identified partner or direct.
- Maintain current product documentation for Digital portfolio etc.
- Propose adaptation/improvements of our internal process to promote and support our Digital Solution.
- Participate when required to product development strategy with relevant manufacturers.
- Manage and update opportunities by utilising the CRM/E-NET
- Administration tasks: weekly plan in Microsoft outlook, visit reports, provide weekly expenses with valid receipts
- Support training to our sales and back-office team to promote Digital Solutions
Knowledge and Experiences required
- Qualified in Electronic, Communication or Software
- Strong Computing, Software Technical knowledge required
- Competency in Electronic Hardware & Software
- Interest in communication via NFC/BLE
- Minimum 3 years’ experience
- Minimum basic knowledge in using Microsoft Office package (Outlook, Word, Excel)
- Excellent English spelling & grammar
- Capable of managing your own time, meet deadlines and work within a team
Salary: Competitive package.
Hours of Work: 39 hours per week.
8:00am – 5:00pm Monday to Thursday.
8:00am – 4:00pm on Fridays.
Working Environment: Based at the Tipton location with field visits.
If you are interested in this position, please contact SFR Recruitment Solutions.
