Strategic Key Account Manager – MR198
- 50-55k Bonus + Car allowance + Pension
- National
- Permanent
- Job Ref: MR198
SFR Recruitment Solutions are very excited to being working on this key and strategic Key Account Manager opportunity. Our client is a leading brand in window and door hardware.
The Primary Objective
To act as the day-to-day manager and central point of contact for the designated Key Account partnerships, ensuring the strategy and Key Account plan is fully implemented and strategic partnerships are well serviced. Coordinating supply chain, new business development/projects and day-to-day sales through the OEM fabricators.
Key Responsibilities & Duties
· To liaise with Key Account contacts and develop long-term relationships across all KA’s both single and multi-site accounts.
· Construct and maintain an up to date contact map for all Key Accounts in line with the KAM model. · Working with the Key Account customers, OEM Sales Team and the Sales Director construct and agree a detailed tailored ‘Key Account plan’ that maximises organic sales/income/profit growth in the short and longer term.
· Working with the customer and the relevant departments internally construct and agree Trading Agreements with SLA.
· Manage and Co-ordinate stakeholders within the customer and internally to effectively execute Key Account plan. (technical projects, Operations supply projects, new product introductions)
· To ensure that the Key Account meets its income/sales/profit, operating ratio targets.
· Management and development of OEM Key accounts in line with the wider distribution policy and strategy.
· Managing supply chain, development projects and sales on the territory.
· To effectively solve problems and manage risk to ensure achievement of targets.
· Preparation and management of presentations, proposals, plans, contact reports, quotations, price lists, rebates.
· Evaluate and document partnership, ensuring all contact is recorded from every stakeholder accurately on the CRM.
· Working with Demand Forecasting develop and profile product sales into Key Accounts.
· Analysis of sales/spend to identify and forecast areas of loss/interest.
· Working with the Marketing team, create promotional campaigns, PR, editorial, and joint marketing with each Distribution KA.
· Market intelligence/competitor intelligence from the KA and their customers to identify new business opportunities, threats and weaknesses. Understanding of their strategy.
· Report into sales director with detailed monthly report for commercial review, pipelines and internal stakeholder’s.
The Ideal Candidate
Personal Characteristics
· Available to travel nationally to multi-site accounts.
· Possibility of overnight visit due to the nature and geography of the role.
· Good working knowledge of MS Word, Excel, power point. Ability to use internal system for accurate recording and reporting.
· In depth product knowledge. Empathy understanding KA
· Knowledge of the customer and their market
· Experience in account management
· Experience in sales environment
· Previous boundary spanning role
· Ability to network with, influence and manage senior people both internally and externally within the KA in order to achieve a pre-defined outcome.
· Understanding of commercial and financial principles to improve performance.
· Focus on the achievement of financial targets and milestones in terms of costs, profits, markets and added values.
· Technical support, research and development co-operation.
· Before and after sales service
· Product training for KA contacts
· Coordinate back selling Personal Qualities
· Personal Trust, to build confidence and reassurance.
· Ensure promises are kept
· Reply swiftly
· Frequent contact
· Engage in social events with KA.
· Give advance warning of problems.
· Team player/leadership.
· Strong relationship builder.
· Interpersonal skills essential.
· Understanding of the brands, values, positioning of the product ranges.
· Fact based selling.
· Analytical.
· Commercial Awareness.
If you are interested in this position, please contact SFR Recruitment Solutions.