• SFR RECRUITMENT SOLUTIONS

Tag: digital and mechanical locking industry

Vacancies

Merchandiser – SFR464

May 7, 2025 , , , , by sfrrecruitment

Our client is an established and leading global brand of both mechanical and electrical locking solutions and door hardware products. Products designed for your safety and security.

The business is now looking for a Residential Merchandiser based in the West Midlands office to bring excellent customer service skills.

 

What would you do as our Residential Merchandiser

As our Residential Merchandiser you will provide a complete merchandising service to the company’s customers. As part of the role, you will act as the company ambassador maintaining close customer relations, managing the presentation of Residential products and marketing aids within customer stores. This is an exciting opportunity to work in a varied role with a great team.

 

You Would Also:

Merchandise company products in customer stores according to planograms and complete tasks by specified deadlines.

Assemble display stands, install marketing materials, and report on potential customer orders.

Remove and return competitor stock as agreed, ensuring correct paperwork is completed.

Assist with setting up trade shows, customer events, and provide regular showroom visits to maintain product presentation.

Conduct product demonstrations and customer training as needed, while working closely with the Territory Sales Manager for full merchandising support.

 

The skills and experience you need  – We are looking for someone who has:

Proven experience in a customer-facing role with the ability to influence and work effectively within a team.

Strong organisational and time management skills to handle multiple priorities efficiently.

Ability to build and maintain strong customer relationships while demonstrating commercial awareness.

Solid understanding of retail merchandising strategies and a commitment to brand excellence.

Excellent attention to detail, with the ability to work in fast-paced environments and manage multiple priorities.

 

What We Offer

We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.

A competitive salary and incentive schemes.

Variety of benefits including Holiday Flex, Cycle 2 Work, attractive company pension, discount portal, recognition scheme and wellbeing program… to name just a few!

 

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

 

 

 

 

Vacancies

Residential Merchandising Manager – SFR460

Apr 14, 2025 , , , , by sfrrecruitment

Our client is an established and leading global brand of both mechanical and electrical locking solutions and door hardware products. Products designed for your safety and security.

The business is now looking for a Residential Merchandising Manager to bring excellent customer service skills.

Location: – UK wide travel – 4 days on the road including ideally one day at the office in the midlands and one day at home.

What would you do as the Residential Merchandising Manager

As the Residential Merchandising Manager, you will be responsible for leading, managing, and developing the merchandising team to ensure the highest standards of product presentation, customer engagement, and brand representation within customer stores. This role plays a key part in driving sales through effective merchandising strategies, optimising product visibility, and maintaining strong relationships with customers.

You would also:

  • Help with setting clear objectives and providing ongoing support to the team.
  • Oversee the implementation of merchandising plans, ensuring alignment with planograms and customer requirements while maintaining deadlines and quality.
  • Collaborate with sales and marketing teams to optimize strategies, enhance product visibility, and drive in-store product presentation.
  • Foster strong customer partnerships, acting as the primary contact for merchandising needs and working with Territory Sales Managers for tailored support.
  • Monitor competitor activity, provide insights for strategic decision-making, and track merchandising performance for continuous improvement.

The skills and experience you need……..we are looking for someone who has:

  • Proven experience in a customer-facing role with the ability to influence and work effectively within a team.
  • Strong organisational and time management skills to handle multiple priorities efficiently.
  • Ability to build and maintain strong customer relationships while demonstrating commercial awareness.
  • Solid understanding of retail merchandising strategies and a commitment to brand excellence.
  • Excellent attention to detail, with the ability to work in fast-paced environments and manage multiple priorities.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

 

Vacancies

Internal Sales Account Manager – SFR453

Feb 13, 2025 , , , by sfrrecruitment

Our client is an established and leading brand of both mechanical, electrical and smart locking solutions design for your everyday use.

 

Overview:

Working as part of a small office-based sales team, the successful candidate will provide excellent customer service to potential and existing clients, with clear focuses on offering technical advice on locking solutions, maximising sales, and customer retention.

 

These skills and qualifications include:

  • Two years’ experience in a sales office or customer service role
  • Essential requirements are an excellent attention to detail, a willingness to learn and develop new skills, and a commitment to providing a high level of customer service;
  • Good IT skills, particularly Microsoft Outlook, Word and Excel,
  • Strong interpersonal skills, both with colleagues and managers;
  • Courteous, friendly and flexible at all times, with a positive approach to work;
  • Working proficiency of a second European language (desirable but not essential)

 

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

 

 

Vacancies

Customer Service Coordinator – SFR452

Feb 13, 2025 , by sfrrecruitment

SFR Recruitment Solutions are supporting a very good client of ours based in the west midlands and a leader in the lock and security manufacturing industry.

Main Tasks & Responsibilities

Customer:

  • Liaising directly with customers either by telephone, electronically or occasionally face to face. · Responding promptly to customer enquiries, queries, · Providing help and advice on the company’s product ranges. · Supply pricing and delivery times. · After Sales support and registering customer complaints. · Sending quotations to customers electronically. · Follow up after quotations. · Maintaining records on the CRM.

Order Processing:

  • Processing orders from customers. · Sending order confirmations. · Communicating and coordinating with internal departments – production, quality, marketing and logistics.

Administration:

  • Support the regional Sales Managers, pricing, samples, and historical orders. · Managing customer accounts · New account applications · Master Key Calculation / DOM XL · Processing Master Key documents within production · Supporting the sales team in the specification and design of MK systems · Completing the complaints database · Archiving.

Core Benefits:-

  • Attractive salary
  • 24 days of annual leave
  • Company pension scheme
  • Company sponsored health cash plan
  • Private medical care

Hours of Work: 39 hours per week.

8:00am – 5:00pm Monday to Thursday.

8:00am – 4:00pm on Fridays.

 

 

If you are interested in this position, please contact SFR Recruitment Solutions.

 

 

 

Vacancies

Territory Sales Manager – SFR445

Jan 6, 2025 , , , , by sfrrecruitment

Our client is one of the leading suppliers of Architectural Ironmongery and Security product ranges to a vast network of distributors throughout the U.K.

A new opportunity has arisen within the external sales team which would be ideal for an enthusiastic, and knowledgeable individual.

We are looking for a candidate who will join this sales team with a hunger to develop an existing customer base and increase sales revenue for Mechanical and electro locking systems, panic hardware and general Architectural Ironmongery within the following region: –

 

Benefits:

  • Supportive culture
  • Excellent management team
  • Growth opportunities
  • Extremely competitive remuneration
  • Discretionary bonus

 

The successful individual must demonstrate or have: –

  • Successful external sales experience within the U.K. lock products industry for a lock manufacturer, distributor, large locksmith organisation or industry similar.
  • Some knowledge and understanding of access control and / or electronic locking systems.
  • A good knowledge and understanding of mechanical locking and master key systems.
  • A good knowledge and understanding of Panic Hardware.
  • Some knowledge and understanding of Door Furniture and accessories.
  • A.I. qualifications and /or proven completion of any stage of the G.A.I education process could be advantageous
  • Must be highly computer literate with an excellent knowledge of Microsoft PowerPoint, Excel and Word programmes.
  • Excellent commercial and product sector awareness.
  • Enthusiastic, self-motivated, positive and energetic personality.

 

Key Requirements for Role:

  • Full, clean driving license.
  • A good standard of Maths and English.
  • Good time management and organisational skills.
  • Excellent communication skills, both written and spoken.
  • Ability to take ownership of tasks through to completion.

 

Person Specification:

  • Ideally 3 years of experience in a similar role.
  • Ideally familiarity within Architectural hardware.
  • Professional demeanour.
  • Self-motivated.
  • A resilient nature.
  • Target-driven

 

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

 

 

Vacancies

Area Sales Manager – SFR441

Oct 30, 2024 , , by sfrrecruitment

Our client is a leading UK based business with an extensive product portfolio of 1000+ physical security and safety products.

Having built strong foundations over the past 50 years, our client is now actively looking to advance the UK position with the recruitment of a dynamic, relationship-driven Area Sales Manager. This is an active territory with a sales pipeline to immediately develop and expand upon.

Benefits:

  • Commission structure 20% of salary for on target performance
  • 25 Days Holiday + 8 statutory days
  • Company Car + Fuel Card
  • Company Credit Card
  • Personal Healthcare
  • Pension

 

Principal Accountabilities:

  • Selling directly to High Street Locksmiths, Architectural Ironmongers, Hardware shops, Mail Order and E-Commerce distributors.
  • Managing up to approximately 250 active accounts spread across the South of England.
  • Targeted on growth from existing accounts
  • Retention and development of existing customer portfolio (turnover, margin, product mix, price management).
  • Overseeing single accounts spending up to £250k per annum.
  • Keeping up to date on market information, including competitor activity.

 

Ultimately you will be a sales hungry individual who thrives on developing  existing and new customers, plus:

  • Ideally has a successful track record in selling security and/or safety products, into retail or distribution channels.
  • Understand the supply chain.
  • Demonstrate the ability to manage existing accounts whilst maintaining new business activity.
  • Understand territory management and are capable of effective time management.
  • Be commercially astute and can communicate effectively at all levels.
  • Have strong IT system skills specifically the use of, Excel, PowerPoint, CRMs and presenting via Teams / Zoom.

 

Also provided.

  • Extensive historical data in multiple report form
  • Actively maintained CRM system
  • Existing route plan with customers categorised by business type and viability.
  • Long serving support staff in both office and field

 

A Typical week might look like:

  • Call planning for the week / 2 weeks ahead of your traditional locksmith , architectural ironmongery visits where the focus is sales during the call , sharing product info and confidence building, maybe even a little merchandising ( 6-8 week call cycle )
  • Face to Face or Teams meeting with Product manager for B2B website or Mail Order reviewing performance, new listings, price management and promotions
  • Solo or joint site visit for distributor to survey access, product suitability and build confidence on their behalf
  • Prepare presentation in PowerPoint based on existing templates for Key account meeting or new product offering
  • Write up notes on CRM

 

If you are interested in this position, please contact SFR Recruitment Solutions.

 

Ironmongery / Doors / Access Control / Door Hardware

Vacancies

Area Sales Manager – SFR440

Oct 30, 2024 , , by sfrrecruitment

Our client is a leading European Manufacturer and one of the world’s leading providers of electronic locking systems, access control, and contactless mobile key solutions.

About the role

We are looking for an Area Sales Manager – North & Scotland

The main goal of this role is to be responsible for meeting short-term business objectives while achieving long-term growth and increased levels of customer satisfaction, with the mission of achieving revenue growth targets.

Benefits

  • Competitive salary
  • Company vehicle
  • 25 days holidays plus bank holidays
  • Generous pension scheme
  • Work-Life-Balance, Flexible working hours, home office based
  • Health, Monthly fitness allowance, Employee Assistance Program on all life issues
  • Family & More, Monthly day-care allowance for children (up to school age), exclusive employee discounts, high-quality, advertising-free company car for private use
  • Growth & Development, Structured & inspiring onboarding process, hands-on training, mentoring on development and career paths
  • Culture, Infectious spirit, flat hierarchies, a colourful team from 13 nations.

As an Area Sales Manager, you will be responsible for:

  • Drive sales by providing solutions to end-customers
  • Support and expand the regional network of installers
  • Identify, develop, maintain and strengthen effective relationships with key customer contacts to deliver business growth and increased market share
  • Develop sales plans that support objectives for sales, market-share and competitive account penetration
  • Participate in trade shows and industry associations
  • Pro-actively and constructively analyse of customer accounts to determine potential for both present and future solutions and needs

We welcome candidates from a variety of backgrounds, including, construction and security sales.

If you are interested in this position, please contact SFR Recruitment Solutions.

 

Ironmongery / Doors / Access Control / Door Hardware

Vacancies

Regional Sales Manager – SFR434

Oct 2, 2024 , , , by sfrrecruitment

Our client is a leading manufacturer and supplier of high security mechanical and electro-mechanical hardware and locking systems.

Due to continued success of the Western territory our client would like to recruit a Regional Sales manager.

Description

The successful candidate will be tasked to retain and develop business within the existing account base and find new and profitable business through direct supply, and via partners. Reporting directly to Sales Director he/she will be expected to identify business opportunities and develop long term relationships with both customers and colleagues.

Key Responsibilities
Maintain and develop the existing regional accounts in the defined area, adding new prospects as appropriate to grow the business Network. The UK network consists of Locksmiths, Architectural Ironmongers, Security Installers, System Integrators and other Security Suppliers.


Develop and maintain the network of influencers in the region creating a ‘pull sales strategy’ within your regional and our national accounts.


Develop new business within end user clients within multiple sectors as identified. EG. Commercial, retail, health, education, industrial, government.


To presentations to Architects, Security Consultants and other interested bodies as required.
Work closely with the Sales Teams targeting end users to identify, qualify, negotiate and close new business.


Maintain current relationships and the corresponding revenue streams for mechanical and electromechanical locking products.


Prepare and deliver technical sales presentations and demonstrations showing the capabilities of the products.


Provide accurate forecasting and activity information to the Sales Director on a planned and agreed basis.
 

Additional
Represent proactively and positively the company at Industry events.
Forecast future trends.

Complete sales-associated paperwork and reporting tools.
Achieving budgeted (as a minimum) product revenue and margin – monthly & yearly.

Achieving targeted sales budgets and targets.

Monitor Competitor/Customer activity in conjunction with the Project Tracking and Administration activity operated via CRM system

Ensure that you operate in an ethical and responsible manner whilst protecting the interests of the business

Experience Required

Knowledge and experience of dealing with UK distribution for security products would be essential, and dealings with Locksmiths / AI’s / System integrators / other OEM customers beneficial

Generation of specification sales involving architects, end user clients, contractors.
Effective territory management including distribution network.

Managing/achieving sales budgets
Knowledge of current construction procurement methods and routes to market

3 or more years’ field sales / territory management experience

A proven track record of meeting and exceeding sales targets

A proven track record in prospecting and winning profitable new business

A proven track record of existing customer development and relationship building

Strong Rapport Building and Customer Service skills

Strong Presentation, Negotiation and Closing skills

Strong analytical and literacy skills

Microsoft Office Competent (Word, Excel and PowerPoint)

Competent when using iPads, Mobile Phones and APPs

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Regional Specification Manager (Ireland) – MR206

Jun 11, 2021 , by sfrrecruitment

Role – Regional Specification Manager (Ireland)

Our Client : A market leading brand and manufacturer in the digital and mechanical locking industry.

A vacancy exists for a Regional Specification Manager (Ireland), reporting to the Commercial Director. This role will be based in Ireland.

The primary objective of this position is to:

  • To be responsible for the continued growth of sales revenue in the assigned area through driving end user specification and influence, and distribution channel management developing robust business relationships within general distribution, OEMs and System Integrators.


Key responsibilities and duties include:

  • To develop, co-ordinate, and grow sales of Digital Key systems / products / services marketed by the business, across the UK and Ireland.
  • Promote and sell software based solutions using a consultative approach towards integration, and the return on investment thereof.
  • Alongside senior management, develop and implement the commercial strategy for Digital Key systems.
  • Develop new business within end user clients within multiple sectors as identified e.g. commercial, retail, health, education, industrial, government.
  • Work closely with the sales teams targeting end users (regionally and vertically) to identify, qualify, negotiate and close new business.
  • Establish and grow a robust network of Digital Key system dealers that can both target new business, and support the business generated through our own salesforce and marketing activities
  • Ensure the assigned network is educated and understanding of the capabilities regarding solutions available with the Digital Key product, including integration options, enhanced reporting, and finance models.
  • Fully utilise current relationships with dealer network to generate new business and provide support in downstream sales activities.
  • Prepare and deliver technical sales presentations, CPD events, and demonstrations showing the capabilities of the products, and possibilities for bespoke solutions.
  • Provide accurate forecasting and activity information to senior management / appropriate parties on an agreed basis and forecast future trends.


The ideal candidate will:

  • Have a proven track record of selling products and solutions in the building security or building management sectors.
  • Have knowledge and experience of dealing with ROI distribution for security products (essential). Experience dealing with Locksmiths/AI’s/System integrators / other OEM customers would be beneficial.
  • Knowledge of current construction procurement methods and routes to market.
  • Experience of effective territory management including distribution networks.
  • Possess good communication/ interpersonal skills, and good presentation skills.
  • Be customer solution focussed and priority driven.


If this exciting opportunity sounds of interest please get in touch with SFR Recruitment Solutions.

SFR Recruitment Solutions