• SFR RECRUITMENT SOLUTIONS

Tag: door and window hardware

Technical Sales Manager – SFR493

Our client is one of the UK’s leading manufacturers of uPVC & aluminium windows and doors.

Reporting to:                    Sales Manager

Hours of work:                 09.00 – 18.00 Mon – Thu / 09.00 – 17.00 Fri 09.00-16.00

Develop and maintain a highly motivated and committed team, who share our company values, to enhance our customers, by delivering continual improvements to become their supplier of choice.

Summary of role:

To be responsible for developing and driving new business and existing account sales of our product range. Optimise profitable sales within current markets and develop new sales opportunities.  With a clear focus to facilitate the building of one strong brand and presence in the UK Market.

Key responsibilities

  • To identify, meet and close new business opportunities, actively achieving at least two new accounts a month which supports the business strategy.
  • Working within the Sales Team you will support the development of an outstanding customer focused sales and support organisation as well as achieving agreed financial and operational targets.
  • Develop new business accounts to deliver a 1st year annual turnover in excess of £500k
  • Establish and facilitate close working relationships with key customers, understanding their needs and what we need to do to differentiate ourselves from the competition so that we become and/or remain the supplier of choice or preferred business partner.
  • Driving existing account growth by 10% year on year through introduction of new product ranges and added value services.
  • Be responsible for executing price increases in line with cost increases and margin aspirations.
  • Ensure that customer needs are translated into operational deliverables with the sense of urgency required and recognising the different approaches and needs of each market we serve. (Trade / retail)
  • Report weekly / Monthly to the Sales Director on the sales performance and competitor activity, covering revenue, margin, selling price, competitor activity, sales mix, and identify priorities and risk.
  • To effectively use IT programmes e.g. MS office, Teams, outlook, word, Excel and CRM systems.
  • Ensure that all company operating values and compliance procedures are adhered to at all times, including Quality Management, Health & Safety, Legal stipulation, Environmental policies and general Duty of Care.

Attributes/Key Competencies

  • Experienced, with a successful track record of working within the building products and or UPVC market.
  • Effective relationship building and communication skills.
  • Has the skill to relate well to people at all levels.
  • Ambitious for success / results driven, able to evaluate systems and working practices displaying an instinctive desire to drive improvements and develop others.
  • Commercially astute, positive able to lead by example.
  • Considerable knowledge of the UPVC market place and industry.
  • Considerable experience in customer service procedures.
  • Self-driving, initiative taking, creative and innovative, whilst having an organised and disciplined approach.
  • Customer focused and solution/results oriented.
  • A fast-acting person whose high energy level and drive are combined with empathy, logic and strong communication skills.
  • Well-structured and able to see the bigger picture.
  • Motivational, inspirational and enthuses others with own positive and energetic approach.
  • Capable of rolling up their sleeves and working through a problem when needed.
  • Possesses entrepreneurial spirit and is business oriented.
  • Strong IT and Accurate numerical skills, Proficient with Microsoft word and excel.

Leadership Values

  • Dynamic Drive & Determination
  • Self-Assurance
  • Just Do It

Our daily focus

  • Make tomorrow better than today
  • Work smart as well as hard
  • Be effective, efficient, and right first time

 

If you are interested in this position, please contact SFR Recruitment Solutions.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Technical Support Specialist – SFR487

Our client is a leading UK supplier of Window & Door Hardware and ancillary products.

 

Department – New Product Development / Technical

Reporting to – Technical Manager

  • To be the front-line technical support for our customers
  • To be the front-line technical support for our internal & external sales teams
  • To maintain our library of profile related documentation
  • To support the technical team relating to the product training programme for the business
  • To support colleagues with key procedures relating to our test equipment
  • To assist in the New Product Development processes as required
  • To support colleagues in the Quality Control procedures as required
  • To support colleagues in producing greenteQ technical documentation

Key Requirements

  • Knowledge of fenestration hardware solutions within the PVCu, Aluminium and timber sectors of the market
  • A problem solver
  • Customer relations experience
  • Experience with CAD software packages would be a benefit, but not essential
  • Experience with Microsoft software such as excel, word and PowerPoint
  • Experience with CRM systems and advantage
  • Full clean driving licence

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

 

Sales Representative – SFR483

Sales Representative– Home based.  

 

Our client is a leading brand of Window and door hardware, Ironmongery and fire door hardware.

 

Job Description

The Outbound Internal Sales Representative is responsible for generating new business opportunities and driving revenue growth by proactively reaching out to prospective and existing customers. This role focuses on building strong customer relationships, identifying sales opportunities, and achieving sales targets through phone calls, emails, and other communication channels.

 

Qualifications & Skills

•          Proven experience in outbound sales, telesales, or a similar sales role.

•          Excellent verbal and written communication skills.

•          Strong persuasion and negotiation skills with a results-driven mindset.

•          Ability to build rapport quickly and maintain positive client relationships.

•          Confident in handling objections and closing sales.

•          Strong organizational and time management skills.

•          Proficiency in CRM systems and Microsoft Office (or similar software).

•          Resilient, self-motivated, and target-oriented.

 

Key Responsibilities

•          Proactively contact potential and existing customers via outbound calls, emails, and digital communication.

•          Identify customer needs, present suitable products/services, and create tailored solutions.

•          Generate qualified leads and schedule appointments for outbound technical teams where required.

•          Manage and maintain a pipeline of opportunities, ensuring accurate and up-to-date CRM records.

•          Achieve or exceed monthly, quarterly, and annual sales targets.

•          Develop strong product knowledge to effectively communicate value propositions.

•          Handle objections professionally and close sales with confidence.

•          Provide excellent customer service to strengthen long-term relationships.

•          Collaborate with colleagues in marketing and field sales to maximize sales effectiveness.

•          Prepare regular sales activity reports and performance updates for management.

 

Performance-based commissions in addition to base salary.

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Area Sales Manager – SFR480

Role Summary.

  • Area Sales Manager, Primary duties include building relationships with fabricators, generating new business, and meeting sales targets. This role involves understanding customer needs, presenting products, closing sales, and providing after-sales service. We are open to candidates from product manufacturers selling to distributors and re seller accounts.

Key Responsibilities:

  • Building Relationships:

Establishing and maintaining strong relationships with existing and potential clients within the designated territory.

  • Generating New Business:

Identifying and pursuing new sales opportunities, often through appointed meetings & cold calling.

  • Meeting Sales Targets:

Achieving and exceeding sales budgets and objectives within the territory.

  • Product Knowledge:

Understanding the company’s products or services thoroughly to effectively present them to customers (prior knowledge not essential).

  • Sales Process:

Managing the entire sales cycle, from initial contact to closing the sale and providing after-sales support.

  • Customer Service:

Addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

  • Territory Management:

Planning and executing sales strategies within the assigned territory to maximize sales potential.

  • Reporting and Analysis:

Maintaining accurate records of sales activities, analysing results, and reporting on performance.

  • Industry Trends:

Staying informed about industry trends, competitor activities, and emerging market opportunities.

Experience.

  • Field sales experience.
  • Good communication skills.
  • IT literate mainly with Microsoft Office.

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Production Supervisor – JS237

An opportunity exists for a Production Supervisor, reporting to the Production Manager.

The primary objective of this position is to:

Assisting and supervising specified Production personnel, in the production and despatch of a range of products, in accordance with customer specifications and orders received. (On Time In Full)

Key responsibilities and duties are to:

  • Assisting and supervising specified Production personnel, in the production and despatch of a range of products, in accordance with customer specifications and orders received. (On Time In Full)
  • Supervise the timely production and despatch of the whole range of products produced in accordance with required customer specifications and orders received. (Production value at right pace and right amount)
  • Assist in maintaining a buffer stock of popular sizes and colours etc. of certain product lines in accordance with agreed levels and help oversee adjustments to levels as required. (Maintain safety stocks in place to provided excellent service)
  • Assist and supervise specified Production personnel to ensure that the agreed standards of productivity and quality are maintained. Where necessary implement corrective action or training/development plans, referring to Manager if required.
  • Allocate personnel and organise their breaks and shift cover as necessary ensuring adequate resources are deployed to enable customer orders to be met in a timely manner. Labour plan and allocation on weekly basis) 
  • Report production machinery/tooling problems to the Engineering department in a timely manner and any other issues at morning meetings. 
  • Ensure Health and Safety requirements are adhered to at all times, especially in the operation of machinery where safe working practises MUST BE OBSERVED and keep work area clean and tidy and free from potential hazards.
  • Be flexible in approach and prepared to work extended hours where necessary in order to get the job done and provide cover in all production areas as required.
  • Oversee the discipline within the manufacturing area, in conjunction with various team leaders in their applicable areas, together with control of personnel issues such as resourcing, training and development, appraisals, absence, disciplinary, health and safety etc.
  • Observe the Company Quality and Environmental standards, procedures and guidelines are followed in all areas of production activity, together with monitoring quality and consistency of output on an on-going basis. Help maintain the highest standards of quality within production procedures, in order to ensure continued customer satisfaction and loyalty.
  • Organise housekeeping and factory and car park maintenance to ensure our premises are kept to the required standard. (5S Audits)
  • Carry out regular stock takes to ensure the correct levels of materials/parts are being held in stock, ordering replacement materials/parts as necessary.
  • Assist in the organisation and overseeing of production work procedures and production analysis, making recommendations for change where necessary, to enhance the performance of the department.
  • To ensure that all site personnel have been suitable trained to complete the works required and that all risks and method of work have been communicated and Risk Assessment and Method Statement documents are understood and signed off by operatives.
  • Ensuring that all risk assessments are up to date, and that they are completed on time and any relevant actions are completed.
  • Participate in lean exercises to support continuous improvement events within department to determine and eliminate waste.
  • Provide effective support to the Sales teams, Marketing, Product Management and any other key functions applicable within the business unit and other group companies as required.
  • Participate in specific projects and improvement activities as required and directed by Management
  • Understand, proactively embrace and positively act in accordance with our core values and beliefs; empowerment, innovation and integrity and consistently demonstrate the associated behaviours.
  • Understand, proactively embrace and positively act in accordance with our code of conduct.
  • Ensure completion of all relevant compliance training and procedures.
  • Assist with on-boarding of new staff into the business by helping with Training and providing information and assistance.
  • Help and assist other team members, even outside of own individual tasks.
  • Take pro-active responsibility for the improvement of KPI’s by providing data to Management and actions plans for improvement.
  • To be responsible for the health, safety and welfare of self and colleagues in accordance with group and local EHS procedures.
  • And any other duties required to assist in supporting the achievement of Company objectives

 The ideal candidate will have:

  • Have proven experience in a Supervisor role
  • Have proven experience working within the manufacturing sector
  • Possess good manual dexterity.
  • Have a positive ‘can do’ attitude.
  • Possess a good eye for detail and be able to spot defects and faults.
  • Be able to co-operate and work well in a team.
SFR Recruitment Solutions