• SFR RECRUITMENT SOLUTIONS

Tag: Door hardware

Business Development Representative – SFR438

SFR Recruitment Solutions are very pleased to be supporting our client in find a Business Developer to drive sales through a strong and well stocked trade counter.

Are you a business-to-business sales professional who has a proven ability to grow strong relationships with your customer base coupled with the ability to deal with a wide and varied technical product range which changes on a regular basis?

Due to an internal promotion, our client is currently looking for a Trade Counters Sales Representative, based in the North West of England, to look after our customers in the facilities, construction and maintenance sectors.

YOUR TASKS

Trade Counters is a hugely successful part of the business, selling door products and hardware directly to the construction, facilities and other industry. This can be anyone from sole traders all the way to regional and national businesses.

The role is to provide a “bridge” between the customer and the trade counters depot. Based from home in the North West of England, you will visit existing and new customers on a regular basis. You could be discussing upcoming projects, identify opportunities and promoting new products which could be of interest to the client. This will involve keeping up to date with current trends in product usage, product technical details, changes in legislation affecting the use of the products, and being able to communicate this to both customers and colleagues to ensure that our client is always “on point” with everything they do. 

Your aim will be to become the “trusted supplier” to these businesses, with a solution to every eventuality.

This role needs a real “team player” and effective communicator. Someone who can keep the office in touch with what is going on in the industry whilst developing the market, promoting the brand, creating and employing an effective sales strategy which enables you to hit targets and assure the success of the Trade Counters operation.

EXPERIENCE THAT MATTERS: YOUR SKILLS

To be considered we need you to demonstrate:

  • Previous experience in a business-to-business sales role promoting technical products ideally (but not necessarily) to the construction or facilities industries.
  • Examples of being able to develop and maintain long term, “consultative” sales relationships with your customers, with clear systematic and strategic thinking.
  • Effective self-management and prioritisation skills with the ability to organise and maintain your own diary, as well as utilising IT systems for sales orders and customer relations management.
  • Proven ability to meet and exceed KPIs and sales targets.
  • Full UK, manual drivers licence with no more than three penalty point

Our client also provides the following benefits:

  • Company Vehicle
  • Competitive sales bonus scheme
  • 25 Days Annual Leave + Bank Holidays
  • Holiday Purchase Scheme
  • SMART Pension Scheme (Enhanced Company Contributions)
  • Upon reaching qualifying period, enhanced maternity and paternity offer to eligible employees
  • Life Assurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Health & Welling App inc. Digital GP Service
  • Access to LinkedIn Learning
  • Employee Discounts Available

If you are interested in this position, please contact SFR Recruitment Solutions.

Ironmongery / Doors / Access Control / Door Hardware

Business Development Representative – SFR437

SFR Recruitment Solutions are very pleased to be supporting our client in find a Business Developer to drive sales through a strong and well stocked trade counter.

Are you a business-to-business sales professional who has a proven ability to grow strong relationships with your customer base coupled with the ability to deal with a wide and varied technical product range which changes on a regular basis?

Due to an internal promotion, our client is currently looking for a Trade Counters Sales Representative, based in the South West of England, to look after our customers in the facilities, construction and maintenance sectors.

YOUR TASKS

Trade Counters is a hugely successful part of the business, selling door products and hardware directly to the construction, facilities and other industry. This can be anyone from sole traders all the way to regional and national businesses.

The role is to provide a “bridge” between the customer and the trade counters depot. Based from home in the South West of England, you will visit existing and new customers on a regular basis. You could be discussing upcoming projects, identify opportunities and promoting new products which could be of interest to the client. This will involve keeping up to date with current trends in product usage, product technical details, changes in legislation affecting the use of the products, and being able to communicate this to both customers and colleagues to ensure that our client is always “on point” with everything they do. 

Your aim will be to become the “trusted supplier” to these businesses, with a solution to every eventuality.

This role needs a real “team player” and effective communicator. Someone who can keep the office in touch with what is going on in the industry whilst developing the market, promoting the brand, creating and employing an effective sales strategy which enables you to hit targets and assure the success of the Trade Counters operation.

EXPERIENCE THAT MATTERS: YOUR SKILLS

To be considered we need you to demonstrate:

  • Previous experience in a business-to-business sales role promoting technical products ideally (but not necessarily) to the construction or facilities industries.
  • Examples of being able to develop and maintain long term, “consultative” sales relationships with your customers, with clear systematic and strategic thinking.
  • Effective self-management and prioritisation skills with the ability to organise and maintain your own diary, as well as utilising IT systems for sales orders and customer relations management.
  • Proven ability to meet and exceed KPIs and sales targets.
  • Full UK, manual drivers licence with no more than three penalty point

Our client also provides the following benefits:

  • Company Vehicle
  • Competitive sales bonus scheme
  • 25 Days Annual Leave + Bank Holidays
  • Holiday Purchase Scheme
  • SMART Pension Scheme (Enhanced Company Contributions)
  • Upon reaching qualifying period, enhanced maternity and paternity offer to eligible employees
  • Life Assurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Health & Welling App inc. Digital GP Service
  • Access to LinkedIn Learning
  • Employee Discounts Available

If you are interested in this position, please contact SFR Recruitment Solutions.

Ironmongery / Doors / Access Control / Door Hardware

Contracts Coordinator – SFR429

SFR Recruitment Solutions are pleased to be supporting a leading Architectural Ironmongery Manufacturer and supplier.

Job Purpose

As a key member of the team you will be required to assist with contract management and processing of small/key orders, to meet and exceed the customer’s expectations and instructions at all times.

Benefits:

25 days annual leave

Company pension scheme- 5% employee and 4% employer

Life assurance – 4 times annual salary

Free eye tests and eyecare vouchers

Employee Assistance Programme

Healthcare cash plan

Responsibilities:

•          To review and process on the system, orders received by estimating, email, fax or any other means in accordance with the appropriate company procedure.

•          Liaise with the customer to establish correct delivery address, clarifying any ambiguous information and all TBA lines, including handing of handed items, rebate details, etc.

•          To process customer orders, from time of order receipt to completion of deliveries.

•          As well as sending an automated sales confirming, contract co-ordinators will be required to courtesy the project manager. With the aim of introducing themselves as the main point of contact and establishing a dialogue with the customer which is verbal.

•          Check for any 3rd party involvement in the project i.e. door suppliers, factory fitting etc. 

•          Build long term working relationships with Contractors and advise on positive/negative feedback to the sales representatives or team leader.

•          To answer general price enquiries from reception, direct calls or via email.

•          To answer and deal with technical queries either via email or telephone.

Key Skills:

•          IT Literate – MS Office, Projects, etc.

•          Interpersonal Skills

•          Good communication skills both oral and written

•          Project Management

•          Problem Solving

•          Administrative skills

•          Excellent customer service skills

•          Excellent telephone manner

•          Organised and able to multitask

•          Able to work under pressure to deadlines

•          Gain Ironmongery technical knowledge

•          Ability to think analytically

•          Be a competent and consistent planner

•          Ability to act on own initiative & make decisions.

If you are interested in this position, please contact SFR Recruitment Solutions.

Ironmongery / Doors / Access Control / Door Hardware

Sales Executive – SFR428

SFR Recruitment Solutions are pleased to be supporting a leading Architectural Ironmongery Manufacturer and supplier.

The role we are recruiting for is an Internal Sales Representative based in Birmingham.

Job Purpose

Principally working alongside the existing Specification Sales Team & Business Development Manager (UK) to manage, maintain and convert the existing company quote bank, ensuring an upward growth curve. Interaction with the Main & Sub Contractor customer base (internally) to provide high levels of customer service.

Previous Experience.

Internal Sales Experience. preferably within the Main Contractor & Joinery Sub-Contractor Sectors

Duties.

  • Develop trusting relationships with identified Joinery Sub Contractors, and ensure they have a contact within the business.
  • To understand the needs and requirements of our customers and continue to build relationships with new and existing customers.
  • To serve as the link of communication between key customers and the Specification team.
  • Regularly liaise with the Specification team and chase quotes to increase the conversion rates.
  • To resolve customer queries and complaints, and ensure trust is always maintained.

Key Competencies

  • Results Focus-Focused on delivering results and demonstrates accountability for actions with a high level of quality   
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements            
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organization
  • Teamwork– The capacity to work in interaction with others, in mutual support

Key Skills

  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

If you are interested in this position, please contact SFR Recruitment Solutions.

Ironmongery / Doors / Access Control / Door Hardware

Divisional Manager – SFR426

Hardware and Fire Door Division

Our client is a well-respected supplier of ironmongery products and fire doorsets throughout the UK.

Description

An opportunity to join a growing business in the door solutions market. Continuing the ongoing process of aligning sales of architectural Ironmongery with their range of fire doorsets.

Responsible for sales of £3m and team of 9 staff.

We are looking for a dynamic person to work with the directors to expand the business into strategic markets. Routes to market include construction specification, facilities management, property developers, corporate, & export.

Management Responsibility

Internal specification team

General sales team

Procurement

Key Activities

Business development

Responsible for managing internal sales office activities overseeing procurement

Staff training Health and Safety for the department

Marketing – assist with development of online and offline activities

Reporting to directors

Management reporting

Skills Required

Knowledge of timber fire doorsets

Management experience

Strategic understanding of the specifications industry

Team player

Deal with confidential matters

Nice to Have

Knowledge of architectural ironmongery

GAI Qualifications

Experience of delivering CPD’s

Marketing experience

Future Projects

Implement and maintain CRM system

Remuneration

Competitive salary

Pension

Performance related bonus

If you are interested in this position, please contact SFR Recruitment Solutions.

Estimator – SFR425

Our client is a leading supplier of performance doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

Summary of Role: Estimator

•             Provide competitive estimates for bespoke doorset & ironmongery packages, wall panelling and associated joinery items using internal estimating systems to accurately cost the project/enquiry.

•             Engaging customers and other stakeholders to determine product solutions in accordance with tested designs.

•             Checking tender documents, making amendments where required.

•             Identifying scope for design alternatives and value engineering.

•             Work alongside team leader and members of the senior leadership team to create compliant estimates in a timely, accurate and intelligent manner.

•             Attend adjudication meeting and present full tender to estimating management team, ensuring all risks are highlighted.

•             Attend internal project handover meetings to formally handover ‘won’ orders to our contracts team.

KNOWLEDGE, SKILLS AND EXPERIENCE

•             Self-motivated and organised individual that also offers excellent communication and interpersonal skills.

•             A strong team-player with a drive to succeed.

•             Time management skills with the ability to multi-task and prioritise work.

•             High standard of accuracy and attention to detail.

•             Experience of estimating, however training will be given.

•             Understanding of Doors and Door sets, nonetheless training will be given.

•             Technical understanding of Ironmongery would be beneficial.

•             Advanced / Excellent Excel knowledge, V look up, Formulas, Pivot tables.

•             Detail orientated.

If you are interested in this position, please contact SFR Recruitment Solutions.

Technical Support Manager – SFR424

Our client is a leading manufacturer of and Cylinders and Door Hardware products. 

Technical Manager will play a crucial role in managing and overseeing product specification, testing, certification, technical support, master keying, and training. This means that a strong technical background, exceptional organizational skills, and a keen eye for detail are required to succeed at the role. The successful candidate will be a self-starter, able to work off their own initiative, while ensuring our products meet the highest standards of quality and performance, contributing significantly to our market leadership.

Key Responsibilities:

  1. Product Specification and Testing Management
  2. Product Certification Management:
  3. Market Research and Analysis:
  4. Technical Support and Customer Service:
  5. Master Keying Management:
  6. Quality Assurance:
  7. Technical Training:

Qualifications: Proven experience in technical management, preferably within the lock manufacturing industry but not essential.

  • Strong knowledge of product specification, testing processes, market research methodologies, and quality management systems.
  • Familiarity with master keying principles, including key system design and implementation.
  • Must have a full UK driving license.

Require Skills: Communication: Excellent verbal and written communication skills for effective collaboration with teams and stakeholders.

  • Attention to Detail: Keen eye for detail to maintain high standards of product quality and accuracy.
  • Self-Starter: Proactive and able to work independently with minimal supervision.
  • Problem-Solving: Excellent analytical and problem-solving skills, with the ability to prioritize tasks, and make data-driven decisions.
  • Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, meet deadlines and address technical issues and customer inquiries promptly.

Benefits:

  • 24 days holiday
  • Bank holiday and Christmas shut down
  • Duvet days
  • Company pension
  • Company days out
  • Reduced price gym membership
  • 24/7 employee assistance programme
  • Bright HR benefits package
  • Free parking

The position offers a competitive salary and rewards package.

If you are interested in this position, please contact SFR Recruitment Solutions.

Project Design Coordinator – SFR419

North London HQ – Hybrid role.

About Our Client

One of the leading suppliers of quality fire and acoustic door components in the world. Known for quality, innovation and impeccable service.

About the job

We are actively seeking a highly skilled and detail-oriented Project Design Coordinator to elevate our Sales team’s capabilities. The successful candidate will be responsible for determining project requirements and designing compliant timber door systems within the scope of the businesses extensive Field of Applications, EXAPS and listings, whilst ensuring efficient and accurate project delivery.

Duties

  • As a member of the sales team, you will work closely with our Business Development Managers & Architectural Ironmongers and will also liaise with other departments to fulfil your role such as Technical, Operations and Marketing. The main responsibilities are:
  • Managing enquiries, running through project/tender document packs (such as drawings, surveys, and schedules) and developing compliant door system designs in alignment with client expectations, project requirements, and industry standards.
  • Organising file path/structure from templates, downloading, and saving all information, and requesting any outstanding initial documentation required.
  • Collaborating closely with architects, specifiers, contractors, and project managers to determine project requirements.
  • Producing detailed door schedules, drawings and specifications for projects and recording them on the drawing register.

Qualifications / Requirements

  • Minimum of 3 years’ experience in design coordination in the door industry.  
  • Experience in estimating/door schedule production also desirable.
  • Familiarity with CAD programs, particularly AutoCAD.
  • Excellent organisation and adaptability to changing demands and tasks.
  • Strong prioritisation and proactive approach.
  • Ability to manage multiple projects simultaneously while meeting strict deadlines.
  • Clear and concise communication through the chain of command.
  • Meticulous attention to detail and self-review of work output.
  • Problem-solving and a lateral thinking mindset.
  • Proficient written and verbal communication abilities.
  • Competency with Microsoft Office programs, particularly Word, Excel. Teams and Outlook.

What We Offer:

Competitive salary

Exciting and challenging projects in a dynamic work environment.

Opportunities for professional growth and development.

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Ironmongery Sales Assistant – SFR416

Our client is an established family business and leading supplier of Ironmongery and Builders Hardware based in Birmingham.

Benefits

  • Family business
  • Growing division
  • On site parking
  • Great facilities
  • Supportive culture
  • Excellent management team
  • Working hours are 08.00 to 5.15pm Monday to Thursday and 08.00 to 5.00pm on Friday
  • (41 hours per week)
  • Competitive Salary

Role Description
Service customer’s requirements & providing technical support as required. Key measures of success are the efficient handling of sales enquiries, avoiding unnecessary discounts & accurate order processing. Assist with general warehousing activities as directed by the line manager.

Qualifications

  • Process customer orders accurately.
  • Ensure the customer’s requirements are carried out in a timely & efficient manner.
  • Provide technical support & advice.
  • Appraise your manager of product developments & new sales opportunities.
  • Make your manager aware of customer complaints.
  • To work closely with the other members of the sales team, estimating, warehouse & transport.
  • Maintain a tidy & accurate stock
  • Ensure goods returned are dealt with promptly & accurately, making sure they are in a suitable condition to be returned to stock or suppliers.
  • Work within the set discount structure unless authorised by your manager.
  • Help in other departments including despatch and goods inwards.
  • Stock taking.
  • Key cutting & basic locksmith work.

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Junior Estimator – SFR411

Junior Estimator

Our client is an Ironmongery and Door Hardware supplier, providing exquisite architectural hardware and fittings to some of London’s most luxurious properties.

Location: London, UK

Key Responsibilities: As a Junior Estimator, you will play a pivotal role working on projects for our prestigious clientele. Your responsibilities will include:

1. Scheduling: Develop and manage project hardware schedules.

2. Estimating: Work closely with the project design and contractors to provide accurate and detailed project cost estimates.

3. Procurement: Help with procuring the package including managing bespoke items from manufacturing

Qualifications:

Quantity Surveying  

Excellent communication and negotiation abilities.

Excellent customer service attitude.

Use of Microsoft Office 365.

What We Offer:

Competitive salary

Exciting and challenging projects in a dynamic work environment.

Opportunities for professional growth and development.

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

SFR Recruitment Solutions