• SFR RECRUITMENT SOLUTIONS

Tag: Cylinder Locks

Sales Supervisor – SFR484

Sales Supervisor – West midlands – Office Based

Our client is a leading manufacturer of and Cylinders and Door Hardware products.

We’re looking for a confident, detail-driven Sales Supervisor to take ownership of our sales support function. You’ll be managing the day-to-day operations of our sales administrators, keeping processes sharp, customers happy, and performance high. From monitoring inboxes to driving callouts, you’ll lead by example and keep the team moving forward.

Key Responsibilities:

  • Team Leader: Manage and support the sales admin team day-to-day, ensuring resources are in the right place at the right time.
  • Inbox Monitor: Keep on top of shared inboxes, making sure customer queries are actioned quickly and accurately.
  • Hands-On Support: Step in to cover holidays or assist during busy periods, keeping service levels consistent.
  • Customer Champion: Drive outbound callouts by creating call sheets and ensuring customers receive regular, proactive contact.
  • Account Manager: Oversee pre-order and key account customers, maintaining strong relationships and ensuring their needs are always met.
  • Template Creator: Develop customer and sales templates that make communication clear, consistent, and professional.
  • Process Improver: Identify gaps, streamline workflows, analyse recurring issues, and lead corrective actions to boost efficiency.
  • Performance Manager: Carry out 1-2-1s and appraisals to support, coach, and develop your team.

Reporting Pro: Lead monthly meetings and produce reports on sales activity ensuring the wider team has clear visibility.

  • Benefits:
  • 24 days holiday
  • Bank holidays and Christmas shut down
  • Duvet days
  • Company pension
  • Company outings
  • Reduced price gym membership
  • 24/7 employee assistance programme
  • Bright HR benefits package
  • Free parking

Get in contact to learn more about this exciting role.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Business Development Manager – SFR465

Are you experienced in the Architectural Ironmongery industry?  Do you have a proven track record in sales?

 

The Opportunity.

Our client offers the commercial market an extensive range of locking systems, including high security patented and specialist cylinders.

As experts in building security, our client works in collaboration with architects, architectural ironmongers and the end-user to design systems to their bespoke requirements.

Our client’s great strength is the people – and that is not just a catch phrase – it comes from experience, commitment to each other and a belief and demonstration of great customer service being fundamental.

 

The Role & Its Requirements

We are looking for a Business Development Manager whose values match ours. One who has a good understanding of the architectural ironmongery industry and is able to face the challenges of a changing marketplace, identifying and developing business streams for future growth.

Your role will be regional, working across contacts based in the Midlands and across the South-East. You will support the National Sales Manager in all aspects of business development and have an expansive knowledge and understanding of the product range and its uses to be able to guide and support distributors in product selection.

  • Promote and sell our core product ranges through existing partners
  • Actively seek new partners
  • Ensure the achievements of budgeted and targeted sales are met and achieved fully in business

development including through existing distributors

  • Identify and develop awareness of our offering to end user targets
  • Uphold quality standards – putting customers first in liaising with partners to ensure correct

specification is met

  • Provide technical advice on complete range of products
  • Provide detailed quotations based on customer requirements
  • Manage the specification registration scheme
  • Work closely with the specification team to deliver sales through existing/new partner networks

 

We desire someone that…

 

  • Capability to work using your own initiative
  • Is passionate and driven
  • Possession of strong commercial acumen
  • Adaptability to meet the demands of changing priorities

 

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Sales & Marketing Executive – SFR436

Sales & Marketing Executive
Tipton

Driving change and growth:
Our client is a fresh force shaking up the security game with high-end, innovative lock solutions. They are ambitious and forward thinking. Would you like to join and make a difference?

What’s expected of you?
We’re looking for a confident, energetic Sales & Marketing Executive to join the growing team. You’ll be the backbone of the commercial operation, keeping things running smoothly and helping us grow. Your mission: process orders like a pro, deliver industry-leading customer service, and play a key role in the outbound sales and marketing efforts.

Key Responsibilities:

  • Sales Support Dynamo: Support our sales team with outbound efforts—think lead generation, follow-up calls, and building client relationships that keep our revenue on the rise.
  • Order Wizardry: Own the order process, from first inquiry to final delivery. Your sharp attention to detail will ensure everything runs smoothly, and our customers are always happy.
  • Database Boss: Keep our sales database sharp and up-to-date, tracking customer details, sales data, and generating reports that help guide smart, strategic decisions.
  • Customer Service Champion: Deliver fast, friendly, and personalised support to our clients. Your excellent communication skills will shine, ensuring every customer interaction is a win.
  • Social Media Influencer: Support the Marketing Manager by crafting and posting engaging social media content that fits with our brand strategy, driving awareness and boosting sales.
  • Market Intel Guru: Stay ahead of the game by researching market trends, competitor moves, customer preferences, and new sales opportunities. Your insights will help shape our marketing strategy.
  • Marketing Materials Whiz: Create and refresh marketing materials—whether it’s brochures, presentations, or point-of-sale displays—to elevate the brand and market presence.
  • Website Content Commander: Keep our website fresh with regular updates, ensuring an optimized and seamless customer journey that enhances the online experience.

What you’ll bring to the table:

  • A customer-first attitude, not just meeting expectations, but smashing them at every opportunity.
  • Flawless organizational skills and an eagle eye for details to keep things running smoothly.
  • A creative mindset, ready to generate fresh ideas for marketing content, products, and new applications.
  • Experience in social media marketing, with a knack for building and nurturing online communities that drive conversions.

Benefits:

  • 24 days holiday
  • Bank holiday and Christmas shut down
  • Duvet days
  • Company pension
  • Company days out
  • Reduced price gym membership
  • 24/7 employee assistance programme
  • Bright HR benefits package
  • Free parking

If you are interested in this position, please contact SFR Recruitment Solutions.

SFR Recruitment Solutions