Our client designs and manufactures luxury door and window hardware. Bespoke and one off designs for the prestigious projects.
Looking for a Technical Sales Executive to join the internal team. This position would suit an enthusiastic individual with experience in the architectural hardware industry and a good level of technical understanding. Possessing strong communication skills, including the ability to craft professional e-mails and client-related documents.
This is an exciting position within a well-established and ambitious company.
Working hours are Monday to Thursday 8.30am to 5.00pm and 8.30am-4.00pm Friday.
This role will include:
Assisting customer enquiries
Creation of good relationships with customers through excellent service and support.
Prepare quotes and process orders as appropriate, follow up on orders, and solve client-related problem in a timely fashion.
Advising product solutions to meet customer requirements.
Key role in custom projects, including liaising with product design and production departments
We make sure our team is well looked after and benefits include:
Group Life Insurance
30 days annual leave in 2025 including their Birthday.
Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware
Our client is an established and leading supplier of building products and builders’ hardware.
The business is now looking to recruit a Sales Coordinator because of the continued growth and demand from customers in the area. This role is internal based in the trade counter in Kent DA13 9PH.
The Role
What does the role involve?
Ironmongery: House Builder and Commercial.
General hardware sales via phone, email.
Booking out and inputting.
Liaising and negotiating with suppliers and customer.
Trade counter assistance (hardware)
The Person
Located close to DA13 9PH
Experience of selling building and / or construction products
Worked in a similar position for 2+ years.
The Benefits
A salary dependent of experience
Monthly bonus
Working for an independent family owned business
Great team and training.
If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.
Architectural Ironmongery / Door Sets / Locks & Security / Access Control / Washroom / Automation
Salary: Competitive Salary Package with Uncapped commission
Our client is:
A UK distributor for market leading, globally sourced activation, sensing and safety solutions for the automated door, gate and barrier industry. Our client has become known as the ‘go to’ provider for quality, service and support. Small but professional with a clear vision and strong values. With continued growth and having identified further development opportunities they now seek to strengthen the sales team.
Job Description:
Excellent opportunity to join a successful company for an experienced Sales Manager with knowledge of the gate and door automation industry. Responsibilities will include management of existing accounts. Identifying and securing new business to existing and new accounts. Liaising with Marketing to improve brand awareness and promote products and solution campaigns. Manage sales staff to ensure gap selling and up selling opportunities are maximised. Promote and develop relationships with customers. Supporting customers in identifying a solution for the requirements and being able to talk through and support queries regarding the products and their set up. Liaising with and supporting the technical department and management where required.
Requirements:
Strong technical sales experience within the door/gate automation industry
Driven to achieve target and meet customer expectations.
Problem solver with a positive, ‘can do’ attitude.
Proven strategic sales success.
Staff management experience
Excellent communicator
Time management skills
Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position.
SFR Recruitment Solutions are pleased to be supporting a leading Architectural Ironmongery Manufacturer and supplier.
The role we are recruiting for is An Internal Sales Representative based in Birmingham.
Job Purpose
Principally working alongside the existing Specification Sales Team & Business Development Manager (UK) to manage, maintain and convert the existing company quote bank, ensuring an upward growth curve. Interaction with the Main & Sub Contractor customer base (internally) to provide high levels of customer service, also proactively assisting an allocated Specification Sales Consultants quote bank to ensure all projects, at whatever stage, are continually followed up, with report status current and next actions clearly communicated.
Previous Experience.
Internal Sales Experience. preferably within the Main Contractor & Joinery Sub-Contractor Sectors
Duties.
Develop trusting relationships with identified Joinery Sub Contractors, and ensure they have a contact within the business.
To understand the needs and requirements of our customers and continue to build relationships with new and existing customers.
To serve as the link of communication between key customers and the Specification team.
Regularly liaise with the Specification team and chase quotes to increase the conversion rates.
To resolve customer queries and complaints, and ensure trust is always maintained.
Generating new sales from offering knowledge and guidance on non-company Specified projects helping to build our long-lasting contractor relationships.
On a monthly basis, report successes, losses and constraints to the Business Development Manager (UK) and work towards building a clear path between specification and order receipt.
Review of the lost report each month with your line manager, agreeing on a plan of action relating to each.
Key Competencies
Results Focus-Focused on delivering results and demonstrates accountability for actions with a high level of quality
Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements
Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organization
Teamwork– The capacity to work in interaction with others, in mutual support
Key Skills
Ability to problem solve
Communication skills both oral and written
Negotiating and Persuading
Strong but fair negotiator
Planning and Organizing
IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management
SFR Recruitment Solutions are pleased to be working with an established leader of ironmongery and fixings across the north of Scotland.
We are looking for an Internal Sales Ironmongery and Fixings person to sell company goods and services to existing, new, and potential customers from an office base over the phone and by email.
Main Duties & Accountabilities:
Successful conclusion of all sales related activity arising from sales enquiry pick-up.
Where and when necessary ‘cradle to grave’ order progression.
Ensuring, along with other Tele-sales staff, that there is departmental service coverage during business hours.
Assisting external Ironmongery sales team where possible and required
Updating product training and skills to maximise customer options.
Carry out all functions relevant to the customer sales relationship.
Receive, and progress to a conclusion, customer sales inquiries and orders received by telephone, fax, and e-mail.
Advise customers of Company products and services.
Price customer orders and advise the customer of goods availability. Allocate those ordered goods which are stocked, and, when necessary, order goods direct from relevant suppliers.
Regularly review and update overdue customer orders.
Produce Ironmongery schedules following through to order in conjunction with external sales.
Produce specifications and quotations for the external sales team
Expedite supplier order delivery.
Communicate as necessary with customers and suppliers, and resolve any issues they may have.
Document, progress, and advise those necessary, of customer returns
Provide support to other team members as and when required
Ensuring all sales and quotations are up to date.
The Company has a health and safety policy, which outlines its responsibilities as an employer, and the responsibilities of its employees in respect of health and safety. All employees need to be aware of this policy and comply with its content.
Complying with industry regulations and Health and Safety legislation, policy, and procedures.
Carrying out any other duties which are appropriate to the post as may be reasonably requested by the line manager or management team.
Requirements:
Extensive knowledge of Ironmongery & Fixings with a minimum of 5 years’ experience.
The ability to negotiate with customers and suppliers.
Proven skills and knowledge.
Good eye for detail and a willingness to learn.
The ability to work on their own and make decisions relevant to the successful outcome and conclusion of the sales process.
Get in touch if this sounds like the role for you.
