• SFR RECRUITMENT SOLUTIONS

Tag: Entrance solutions

Vacancies

Technical Support Engineer – SFR369

Sep 25, 2023 , , , by sfrrecruitment

Technical Support Engineer

Location: South UK (Area South of Birmingham & Wales)

About the role

Our client is world’s leading providers of access control within the hospitality sector.

Approved by many of the worldwide hotel groups such as De Vere, Radisson, Hilton, Accor, Best Western, City Lodge, Wyndham, Choice, IHG and others.

In addition to a range of locks our client has seen expansion into energy saving devices such as intelligent thermostats and this role offers the successful candidate an exciting and varied working environment.

As part of the Technical Support Team, reporting to the Technical Manager, you will be responsible for the service to our clients in the Southern UK. Focusing your activity on commissioning new systems primarily in the hospitality sector. You will also provide technical support to our customers via our telephone helpline.

Key Responsibilities:

As a Technical Support, you’ll be responsible for:

  • Commissioning new properties.
  • Technical revisions derived from maintenance contracts with clients.
  • Training both internal and external clients.
  • Telephone Technical Assistance.
  • Management and monitoring of technical claims, coordinating subsequent corrective measures.
  • On-call alternate weekends (telephone only)
  • Follow all EH&S policies as required.
  • Advise your co-workers when unsafe acts or conditions occur.

Requirements

As a minimum you must have:

  • Minimum Studies Technical Engineering/Telecommunications Technician/Specialty in Electronic Locking Systems
  • Min. 1 year of experience in a similar position
  • Desirable knowledge: Technical Assistance /Informatics /Electronics
  • Competent knowledge of Microsoft Office and Microsoft operating systems
  • Availability to cover technical support shifts at weekends (telephone support, 2 weekends /month)
  • UK driving license
  • Analytical thinking, customer orientation
  • Organizational capacity, prioritization of tasks
  • Office automation at the user level
  • Availability to travel. (Travel being a daily requirement)

Benefits

  • Salary based on candidate’s experience
  • 25 days of holidays + BH
  • Company Car
  • Mobile Phone, Laptop,
  • Company Pension Plan

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Area Sales Manager – SFR322

Nov 28, 2022 , by sfrrecruitment

Our client is a well established manufacturer and market leader of mechanical components, fence & Gate Accessories and the new fast-growing department of Automation & Entrance Control.

Within the frame of a strong expansion of the commercial activities in the UK, our client is looking for a Field Sales South UK

Job description

You are responsible for the follow-up and the expansion of the customer portfolio of your region in the UK. For both the product range of mechanical components (Fence & Gate Accessories) and the new fast-growing department of Automation & Entrance Control.

  • After your training at the headquarters, you will take full responsibility of the turnover of your region.
  • You manage, advise and support your current customers (manufacturers and dealers).
  • You closely collaborate with the buying and engineering department of your customer/manufacturer, or with the sales team of your dealers. You advise them on the product range, product launches, and provide training if necessary.
  • You are responsible for the primary technical support (both by phone and on site) of the direct and non-direct channels to your account. You look for new business opportunities and consult with the business after-sales services if required.
  • Together with an internal sales assistant you manage the sales procedure from A to Z.
  • You will directly report to the Head of UK sales.

Qualifications

  • You will have minimum 3 to 5 years of experience in B2B, preferably in the branch of technical products.
  • You have a strong interest in electro-mechanics and electricity/electronics.
  • You like to build relationships: you enjoy making new contacts and developing a network.
  • Liaising with existing customers, actively responding to enquiries, looking for up-selling opportunities and closing deals is your second nature.
  • You are Self-motivated with the ability to manage own time and prioritize workload.
  • Pro-active and a positive attitude with a flexible approach to working makes you fit in our sales team.
  • Your perseverance and performance orientation enable you to achieve your commercial objectives.
  • You like being on the road and be close to your customers. Moreover, on a regular basis (6 to 8 times per year)
  • You live in the Southern UK region.

Why our client?

Because our team is passionate and talented, we have the speed and flexibility of a SME and the international spirit of a multinational. Our products are all around so you can easily identify yourself with our company.

Being a fast-growing company, we are always looking for new people with whom we can actively build our and your future.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Business Development Manager – MR255

Jan 12, 2022 , , , by sfrrecruitment

Our client is a leading manufacturer and supplier of high security entrance Solutions, selling into the commercial  sectors of the market.

Location: Field Based (North)                                

General Summary

Manage the Northern Area within a defined sales postcode map to ensure that he/she meets the UK Sales Strategy and that this is executed in accordance with the targets set and defined within the Company Business Plan and Commission Schedules, whilst protecting the best interests of the company and providing good customer service at all times.

Principle Duties and Responsibilities:

Drive an increase in new equipment sales values for the given region

Contribute to an increase in company profitability

Provide accurate monthly and weekly Forecasts

Identify opportunities for an increase in quality project related enquiries

Develop meaningful relationships with Architects, Contactors, Façade Contractors and End Users

Provide detailed specifications to Architects and End Users

Deliver company presentations and CPD to all clientele, but especially Architects

Carry out site surveys to facilitate the best solution based offer to the client

Maintain all CRM activities in a timely manner

Gather and share any market intelligence so we make the most of any opportunities

Increase market awareness and promote the Business.

Meet (or exceed) all KPI as set by the UK Sales Director

Ensuring clear, proper and detailed records are maintained on all projects

Ensuring the Company receive full details in writing relating to any orders received; discuss/arrange handovers of order with operations to ensure that the company is able to fulfil the order. Ensuring, prior to handover and order, that the terms of order are acceptable to the company.

Liaising with other departments and suppliers to ensure technical, contractual and financial matters are properly dealt with.

Knowledge, Skills and Abilities Required:

Excellent communication and people management skills

To demonstrate a prolonged period of successful sales results

Experienced in selling and specifying a technical product

A high standard of commercial awareness

Have the ability to convey technical information precisely

PC literate and able to utilize MS Office applications 

Accustomed to professional use of CRM systems and disciplines

Be a confident presenter and used to presenting to large groups of people

Previous Field Sales experience, with strong emphasis on B2B

Possess a valid European Union Passport 

Ensure confidentiality is respected and maintained in all matters relating to the company operations

Display at all times, a courteous and responsible attitude towards work colleagues and customers

                    Special Competencies required:

Must be competent with all Microsoft applications

Must have a deep understanding and belief in CRM systems

Must be licensed to drive in the UK

Preferably a good understanding of the UK Specification & Construction market • Must be able to read and understand construction drawings

Additional Information:

Available to stay away from home when required, to provide suitable territory coverage

Prepared to work longer hours and outside of regular office hours if necessary

Must be totally trustworthy and of the highest integrity

Ideally located on the M62 corridor.

                     If you are interested in this position, please contact SFR Recruitment Solutions.

SFR Recruitment Solutions