• SFR RECRUITMENT SOLUTIONS

Month: May 2023

Product Manager – SFR352

SFR Recruitment Solutions are very excited to being working on this position as a Product Manager. Our client is a leading brand, designer and manufacturer of window and door hardware.

JOB PURPOSE

To support and develop the Product Management, Marketing, Technical Support and Engineering Services requirements of the business. Ensure that the business is in the best possible position to take advantage of all sales opportunities, working closely with the Sales team and taking information from the market, customers and prospects.

Work with Inter-departmental personnel, customers or suppliers both home and abroad to ensure that product specifications, quality and stock levels meet the demands of the company and its customers.

DIRECT WORKING RELATIONSHIPS WITH:

Exec, Sales Force, Customer Care, Technical Support, Marketing, Operations team, Quality Management, UKAS Laboratory.

KEY PRIORITY AREAS

External activities

Working in conjunction with the sales-team to:

  • Investigate customer specific hardware requirements.
  • Support sales team with technically related customer visits.
  • Seek out ‘new sector’ markets and product opportunities.
  • Exploit and develop relationships with industry contacts to keep abreast of market and product developments.
  • Maintain and develop “System House” relationships ensuring reciprocal information regarding product and system developments.

In house activities

  • Support the Product Management team, with a positive friendly constructive attitude.
  • Maintain the company reputation for innovation and first class customer care.
  • Ensure efficient and harmonious relationships between departments.
  • Encourage a positive departmental style that can be detected by colleagues.
  • Ensure that department duties are carried out in a professional, efficient, calm and timely manner.
  • Personal organisation – Adopt a systematic and structured approach to tasks with the ability to prioritise and deal with interruption.
  • Manage the creation and maintenance of NPI documentation.
  • Investigate ‘Group’ product ranges to determine possible suitability for the UK market.
  • Work with the Technical Director, Product Development Review team and overseas personnel to promote continuous product innovation.
  • Assist oversees colleagues with translation of literature, Newsletters, exhibition material etc.
  • Work positively with fellow employees and customers to investigate and resolve issues.

Technical Support

  • Ensure that the External and Internal sales and Technical Support teams have ‘computer’ access to technical information relating to all products enabling prompt and accurate response to technical enquiries.
  • Ensure all technical support documentation are correct and available via a structured up to date system. All additions or withdrawals of information must be informed to all necessary persons in a recorded manor.
  • Ensure that the External and Internal sales and Technical Support teams are kept up to date and trained regarding product innovation, product strategy and new product introduction.

 Product Design and Application Engineering

  • Creation of concept designs and/or prototypes required to support business introduction to Group or other suppliers.
  • Responsible for producing detail drawings, production specifications and inspection specifications for the production of new and existing products.
  • Responsible for creating technical documentation to support selling activity.
  • Responsible for investigating variations of existing products to suit specific customer requirements
  • Liaison with suppliers to modify existing products to meet changing demand.
  • Develop an understanding of market sector legislation (via business networking) and report business potential or risk to NPD meeting.

 Sales and Marketing Support

  • Attend, and man trade exhibitions as required
  • Produce product literature for marketing purposes. Including: Technical specification and drawing, rendered images, graphics, written content and layout
  • Feedback information to the company regarding market trends, Product Innovation and competitor activities.
  • Monitor competitors products and feedback to the New Product Development meeting.
  • As required attend sales and/or strategy meetings to ensure good communication and relations with the external sales force.
  • Attend UK industry exhibitions, gather information.

Quality

  • Produce QIR and the QD quality reports and communicate these with the Group.
  • Liaise directly with customers or suppliers on quality issues and visit when necessary.
  • When necessary assist the “Warehouse Technician” in the creation of reports to customers or suppliers regarding quality issues.

Technical Support to Laboratories

  • As directed by the Technical Manager create design and detail drawings for the manufacture of new or refurbished laboratory equipment.
  • As directed by the Product Manager manage the outsourcing of parts / services associated with new or refurbished laboratory equipment.
  • In line with Purchasing matrix rules, organise all cap–ex approvals for equipment investment.

General

  • Uphold the company reputation for innovation and first class customer care.
  • Occasional overseas travel will be necessary.
  • Occasional UK travel including overnight stay will be necessary.
  • Must be willing and able to render regular and efficient service.
  • Maintain competency in all company CAD and Microsoft office software solutions

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Estimator – SFR351

Our client is a leading supplier of performance doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

Job Title: Estimator

Remuneration: £25,000 – £40,000 (Dependant on experience) + bonus

Role:

  • Estimator position dealing with a manufactured range of performance doorsets and ironmongery
  • Managing all inbound enquiries via telephone and email
  • Read and interpret customer requirements before producing quotations
  • Build and develop relationships with architects and tier 1 contractors
  • Deal with any other general admin and technical enquiries
  • Dealing with multiple order and enquiry values up to circa £1m

Requirements:

  • Must have estimating experience within the construction industry
  • Ideally will have experience working with doors, doorsets, hardware & ironmongery.
  • Ability to read and interpret technical drawings
  • Excellent communication skills, both written and verbal
  • High levels of attention to detail and organisation
  • Full UK driving license
  • Hungry, intelligent and humble
  • Works well in a team or alone
  • Customer service orientated

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Specification Consultant – SFR350

Our client have been Architectural Ironmongery specialists since 1986. Allowing customers to

order online, in store, or over the phone. We sell a variety of products, including architectural

ironmongery, sliding door gear, electrical, and bathroom items. The specification team works with

architects, designers, contractors, and clients to build reliable specifications and deliver projects to

the highest degree.

Key Responsibilities

• Assist customers with project specification and scheduling.

• Handle project and delivery requirements.

• Conduct customer and site visits.

• Manage own project quote bank.

• Liaise with team and assist with tasks if required.

Skills & Experience

• Dip GAI diploma required.

• Ability to write and prepare an ironmongery schedule.

Behaviours & Beliefs

• Show a keen interest in our customers.

• Demonstrate a pro-active, “can do” attitude.

• Be flexible and willing to support all areas of the business as required.

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

R&D Design Engineer – SFR348

Our client is a leading manufacturer of custom-made steel door and fire door solutions.

Decades of manufacturing experience, designing and making quality products whilst offering first class customer service.

Brief Description of Job Purpose:

Researching, creating and developing products relating to the steel door industry. You will be heavily involved in expanding our body of Test Evidence and Certification for steel doors. This may include designing and arranging for test doors etc. to be made and linking in with other departments like Sales and Production to ensure projects are completed on time. You will be overseeing wider elements of R&D like ensuring our library of test data is kept up to date and filed correctly.

Main Duties and Responsibilities:

The role of Research and Development Engineer will achieve results in the following key areas, in conjunction with the Sales and Production departments, to fulfil the overall job purpose. This is not an exhaustive list:

  • New and existing product development. For example, you may be asked how we could improve the performance of a Fire Door and asked to implement these changes. We are constantly seeking improvement across our entire product range of new and existing products.
  • Accurately create 3D models and draw designs using Solidworks. Solidworks based qualification Eg. CSWP certificate ideal. Previous experience with Solidworks Sheet Metal advantageous.
  • Perform and oversee fire, security & performance testing on products ensuring they meet relevant standards for the industry. You may be required to travel within the UK and abroad to oversee testing programmes.
  • Monitor and oversee building sample doors for testing.
  • Engage with other areas of the business (Sales, Production) to ensure key targets are met.
  • Production engineering to improve factory efficiencies.
  • Support business with technical queries – Sales, customers, production, drawing office.

Knowledge, Experience and Personal Attributes:

•             Minimum 3 years work experience in a Research & Development or Testing role within a      manufacturing environment.

•             Degree Level or equivalent in an Engineering or Design based subject.

•             GCSE Grades A-C in Mathematics, Physics, IT and English.

•             Full understanding of Solidworks. CSWP certificate ideal.

•             Experience of Product Design using sheet metal or other CNC production methods.

•             Full UK driving licence and flexibility to travel where required.

•             Understanding of Microsoft Office (Word, Excel and Outlook).

If you are interested in this position, please contact SFR Recruitment Solutions.

Specification Consultant – SFR347

Our client specialises in the manufacture and supply of architectural ironmongery, security and automation systems, they are looking to appoint a Specification Consultant who have excellent technical sales and specification skills.

The position:

  • Develop and maintain relationships with Key Architects in your area
  • Influence hardware specifications using the company product portfolio
  • Follow up on all new Leads, Projects & Quotes received
  • Track all projects and outstanding quotes from the design and specification stage through to negotiation and procurement
  • Record all Sales activities on the company CRM system
  • Keep all accounts on the CRM up to date (names, star rating, address and social media etc.)
  • Complete the monthly Sales Dashboard within three working days of receiving it
  • Ensure all project “Required by” and “Completion Dates” are kept up to date
  • Complete Sales Top sheets to the highest quality ensuring all required information is completed
  • Competently complete F80 forms for all new bespoke products
  • Submit project case studies regularly
  • Ensure all business-related expenses are submitted within five working days upon receipt of the expense statement
  • Prepare annual sales budget forecasts
  • Assist with marketing initiatives
  • Present an allotted amount of Company CPD Presentations annually
  • Keep up to date with technical knowledge and reviewing professional publications
  • Proactively work alongside an allocated Internal Sales member to ensure your quotes within your quote bank, at whatever stage, are continually followed up, reporting current and next actions clearly

Key Competencies and Skills.

  • Results Focus-Focused on delivering results and demonstrate accountability for actions with a high level of quality Attention to detail
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements Technically knowledgeable about products
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organisation
  • Teamwork– The capacity to work in interaction with others, in mutual support
  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

Why should you apply?

An opportunity to contribute towards the growth of a successful business who offer a full and comprehensive training package, along with a competitive salary and additional benefits.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Specification Consultant – SFR346

Our client specialises in the manufacture and supply of architectural ironmongery, security and automation systems, they are looking to appoint a Specification Consultant who have excellent technical sales and specification skills.

The position:

  • Develop and maintain relationships with Key Architects in your area
  • Influence hardware specifications using the company product portfolio
  • Follow up on all new Leads, Projects & Quotes received
  • Track all projects and outstanding quotes from the design and specification stage through to negotiation and procurement
  • Record all Sales activities on the company CRM system
  • Keep all accounts on the CRM up to date (names, star rating, address and social media etc.)
  • Complete the monthly Sales Dashboard within three working days of receiving it
  • Ensure all project “Required by” and “Completion Dates” are kept up to date
  • Complete Sales Top sheets to the highest quality ensuring all required information is completed
  • Competently complete F80 forms for all new bespoke products
  • Submit project case studies regularly
  • Ensure all business-related expenses are submitted within five working days upon receipt of the expense statement
  • Prepare annual sales budget forecasts
  • Assist with marketing initiatives
  • Present an allotted amount of Company CPD Presentations annually
  • Keep up to date with technical knowledge and reviewing professional publications
  • Proactively work alongside an allocated Internal Sales member to ensure your quotes within your quote bank, at whatever stage, are continually followed up, reporting current and next actions clearly

Key Competencies and Skills.

  • Results Focus-Focused on delivering results and demonstrate accountability for actions with a high level of quality Attention to detail
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements Technically knowledgeable about products
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organisation
  • Teamwork– The capacity to work in interaction with others, in mutual support
  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

Why should you apply?

An opportunity to contribute towards the growth of a successful business who offer a full and comprehensive training package, along with a competitive salary and additional benefits.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

SFR Recruitment Solutions