• SFR RECRUITMENT SOLUTIONS

Tag: doors

Vacancies

Customer Service Project Manager – SFR399

Feb 19, 2024 , , , by sfrrecruitment

We are currently seeking an organised and detail-oriented Customer Service Project Manager to join our business at this exciting time as we experience further business growth.

As part of the Customer Service Team, you will play a crucial role in ensuring our customers receive the best service, are kept up to date with their order, troubleshoot any issues encountered and liaise with various internal departments to ensure we get orders to customers in the agreed timescales. 

Key duties and responsibilities:

Work closely with the technical scheduling team to ensure all technical queries are closed out to a level that enables the job to be prepared for the factory.

Obtain site programmes, adhere to delivery timescales and book in deliveries with site.

Manage projects from order stage through to delivery providing an excellent customer experience.

Interact and collaborate with internal teams to answer or resolve project queries or questions.

Provide information or data to customers where required.

Raise quotations and process sales orders to assist customers with additional requirements.

Process purchase orders and ensure costs are allocated correctly.

Deal with customer queries ensuring a resolution is arrived at that is satisfactory to both the business and the customer.

Dealing with multiple order and enquiry values up to circa £1m.

What we need from you:

Experience in doors and/or ironmongery preferred but not essential.

Experience of project management preferred but not essential if can demonstrate other skills.

Excellent Communication skills, both written and verbally.

Be knowledgeable and resourceful.

Be detailed conscious and organised.

Have the ability to follow through a task to completion.

Benefits

  • Supportive culture
  • Excellent management team
  • Growth opportunities
  • Extremely competitive remuneration
  • Discretionary bonus

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Vacancies

Specification Sales Manager – SFR398

Feb 9, 2024 , , , by sfrrecruitment

Benefits

  • Supportive culture
  • Excellent management team
  • Growth opportunities
  • Extremely competitive remuneration
  • Discretionary bonus
  • Car Allowance

Main Duties:

  • Build & Maintain relationships with New & Existing Customers (Contractors)
  • Build & Maintain relationships with Architects and get specified on identified major Projects/Industry Sectors.
  • Achieve Sales Targets and manage the front-end profitability of the territory.
  • Provide consultative/technical advice to clients on fire test certification within Project Specifications

You will be successful in this role if you are motivated to get in front of clients to support them with solutions. The industry opportunities in fire safety are ever-increasing with the advent of the Building Safety & Fire Safety Act’s, providing the successful candidate with an exciting opportunity to become established in an industry that has growing requirements for competent people, recognised as trusted advisors.

You will need to demonstrate a success in Sales or Business Development that exhibits the ability to generate revenue by creating new and cultivating ongoing client relationships.

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Blog Post

Attract     Recruit     Train     Retain

Jan 22, 2024 , , , , , , , , by sfrrecruitment

Attract

Talent attraction is a term used in the Human Resources and Talent Acquisition field to describe luring the most desirable of passive candidates to a specific employer and incentivising them to apply for work with implied and envisioned benefits.

Recruit

Finding and recruiting the people and skills you need to drive business growth.

Train

Talent training is the actual training activities in which employees might participate, like seminars, workshops and lectures. Industry Specific learning through External Education Providers. Talent transformation encompasses those activities, but it might also include coaching, mentoring, new on-the-job experiences and working with employees to help them discover their goals and untapped talents.

Retain

Retaining talent, or employee retention, means the ability an organisation has to keep its employees. This is when employees choose to stay with their current company, rather than look for opportunities elsewhere.

SFR have provided recruitment solutions for many years, finding talented individuals for the Ironmongery, Door and access solutions sector.

We also work closely with our clients to devise a plan to not only attract and recruit talent but to retain the very best talent in the industry. Including how to build a compelling employer brand, create a seamless hiring process, and deliver a welcoming, motivating candidate experience.

Like all good plans, it starts with an honest conversation.

Contact us today matthew@sfrrecruitment.co.uk

01522 452423

www.sfrrecruitment.co.uk

Ironmongery / Doors / Access Control / Door Hardware

Vacancies

Trade Counter Assistant – SFR384

Nov 30, 2023 , , , by sfrrecruitment

Our client is an established family business and leading supplier of Ironmongery and Builders Hardware.

Benefits

  • Family business
  • Growing division
  • On site parking
  • Great facilities
  • Supportive culture
  • Excellent management team
  • Working hours are 08.00 to 5.15pm Monday to Thursday and 08.00 to 5.00pm on Friday (41 hours per week)
  • Salary of £11.44 per hour (£24,390)

Role Description
Service customer’s requirements & providing technical support as required. Key measures of success are the efficient handling of sales enquiries, avoiding unnecessary discounts & accurate order processing. Assist with general warehousing activities as directed by the line manager.

Qualifications

  • Process customer orders accurately.
  • Ensure the customer’s requirements are carried out in a timely & efficient manner.
  • Provide technical support & advice.
  • Appraise your manager of product developments & new sales opportunities.
  • Make your manager aware of customer complaints.
  • To work closely with the other members of the sales team, estimating, warehouse & transport.
  • Maintain a tidy & accurate stock
  • Ensure goods returned are dealt with promptly & accurately, making sure they are in a suitable condition to be returned to stock or suppliers.
  • Work within the set discount structure unless authorised by your manager.
  • Help in other departments including despatch and goods inwards.
  • Stock taking.
  • Key cutting & basic locksmith work.

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Vacancies

Ironmongery Estimator – SFR383

Nov 28, 2023 , , , , , by sfrrecruitment

Estimator – Glasgow

Benefits

  • Supportive culture
  • Excellent management team
  • Growth opportunities
  • Extremely competitive remuneration
  • Discretionary bonus

Role:

  • Dealing with a manufactured range of performance doorsets and ironmongery
  • Managing all inbound enquiries via telephone and email
  • Build and develop relationships with architects and tier 1 contractors
  • Deal with any other general admin and technical enquiries
  • Dealing with multiple order and enquiry values up to circa £1m

Requirements:

Must have estimating experience within the construction industry

Ideally will have experience working with doors, doorsets, hardware & ironmongery.

Ability to read and interpret technical drawings

Excellent communication skills, both written and verbal

High levels of attention to detail and organisation

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Vacancies

Project Manager – SFR373

Oct 9, 2023 , , , , by sfrrecruitment

SFR Recruitment Solutions are very excited to be working on this exciting position to join an established and leading supplier or Ironmongery and Doorset solutions.

Main Purpose of the Job

To support field sales teams, respond to client’s invitations to tender and manage ongoing projects.

Essential Skills

  • Scheduling Architectural Ironmongery
  • GAI Diploma holder

Key Activities

  • Producing accurate and compliant door schedules and estimates
  • To ensure that all customers quotations are handled quickly and effectively and are followed up within the time standards agreed.
  • Manage new and existing projects
  • To manage clients’ contact at all levels
  • Be the eyes and ears of the company and provide feedback to the Directors on compliance, developments, competitive innovations, and perceived customer needs

Nice to Have

  • Knowledge of sales of Timber Door Sets
  • Reg AI
  • Relevant professional qualifications

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Vacancies

Estimator – SFR351

May 16, 2023 , , by sfrrecruitment

Our client is a leading supplier of performance doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

Job Title: Estimator

Remuneration: £25,000 – £40,000 (Dependant on experience) + bonus

Role:

  • Estimator position dealing with a manufactured range of performance doorsets and ironmongery
  • Managing all inbound enquiries via telephone and email
  • Read and interpret customer requirements before producing quotations
  • Build and develop relationships with architects and tier 1 contractors
  • Deal with any other general admin and technical enquiries
  • Dealing with multiple order and enquiry values up to circa £1m

Requirements:

  • Must have estimating experience within the construction industry
  • Ideally will have experience working with doors, doorsets, hardware & ironmongery.
  • Ability to read and interpret technical drawings
  • Excellent communication skills, both written and verbal
  • High levels of attention to detail and organisation
  • Full UK driving license
  • Hungry, intelligent and humble
  • Works well in a team or alone
  • Customer service orientated

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Vacancies

Estimator – SFR336

Feb 22, 2023 , , by sfrrecruitment

Our client is a specialist manufacturer of high-performance veneered doors and doorsets, fire and acoustic doors and doorsets. This business prides itself on innovation and continued technical development.

Estimator.

This is a full-time permanent position working Monday – Friday 8.00am – 4.30pm based at offices in Braintree, Essex.

Salary dependant on skills and relevant experience.

This Estimator duties will include but is not limited to:

1.            Formulating quotes using in house data and supply chain quotations and send them to       clients

2.            Understanding and reading from technical drawings

3.            Assisting with the tender process as required

Key Skills and attributes required to be considered for this role are:

1.            Excellent numeracy, literacy, and IT

2.            Technical Drawing knowledge

3.            Confident user of Microsoft programs

4.            Previous building and construction/civil engineering background preferable

5.            A Levels or Degree within business, maths, engineering or similar preferred.

Great Benefits to working for this company include:

1.            Free parking onsite

2.            Hours of work: Monday – Friday 8am – 4:30pm (30-minute lunch) – 40-hour week

3.            20 days holiday plus bank holidays

4.            Full on the job training with excellent progression opportunities

5.            A company that prides itself on being a modern employer and seeks to develop individuals to their maximum potential

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

matthew@sfrrecruitment.co.uk

07512 602431

Vacancies

Project Manager – SFR310

Sep 26, 2022 , , , , by sfrrecruitment

Our client is looking to appoint a Project Manager to further develop their Architectural Division. The successful candidate will ideally have achieved excellent direct sales and key account management results within the construction sector. The candidate will need to commit to undertake duties that will involve travel throughout  the South East of England. Although not essential, experience within the Timber Door / Door set market would be preferred with the ideal candidate having an in depth knowledge of Architectural Ironmongery and Access Control.

Job Purpose

To manage and execute strategies created with and by the Architectural Sales Manager and Sales Director to achieve continued profitable sales growth of their products within the Timber Internal Door Sector (Apartment Entrance Market). 

Reporting to:  Architectural Sales Manager with Direct Working Relationships with the Architectural Sales Manager,  Sales Director, Customer Services, Project Managers (Window and Door Hardware), Marketing and Technical Department.

 

KEY PRIORITY AREAS

  • Develop relationships with Timber Door set manufacturers and Architectural Ironmongers.
    • Develop relationships with Architects, Main contractors, M&E contractors and clients including Local Authorities and Housing Associations.
    • Manage projects through AI and fabricator network to completion.
    • Achieve Specification, Turnover and Margin Plans set by the Architectural Contracts Manager,
    • Understand and impart industry standards relating to Fire and Security with particular emphasis on Dual Certification solutions for Fire Doors.
    • Create an affiliation network with common suppliers such as Access control partners.
    • Deliver CPD seminars when required.
    • GAI holder preferred but not essential

The Job

Our clients Door Locks are mainly used on Entrance doors to homes, apartments and communal doors. These doors are often Fire Resisting Doors/Doorsets, Security Doors or Access Control doors and are often all three simultaneously.

It is through their extensive range of products, certification solutions and knowledge that they are able to specify their locks for use on these Doors and Doorsets often in conjunction with other branded hardware and access control products.

Candidates will have the following key attributes:

  • Competent IT skills.
  • Solution based selling skills.
  • Willingness to learn new products and skills.
  • Excellent verbal and written communication skills.
  • Comfortable selling high end products.
  • Excellent Salary + Bonus
  • Company car
  • Contributory Company Pension
  • Mobile Phone, full home computer set up & home phone lines paid for ( reasonable personal use)

If you’re interested in in this position, please contact SFR Recruitment Solutions.

Vacancies

Key Account Administrator – SFR297

Jul 27, 2022 , , , , by sfrrecruitment

Our client is a leading door manufacturer.

We are seeking a Key Account Administrator to be a dedicated point of contact for major corporate key accounts. Providing support and management for existing contracts for the maintenance, reactive repairs and new installations of security, fire and environmental doors across the UK.

Key Account Administrator / Account Manager Key responsibilities:

  • Manage customer expectations and achieve KPI targets
  • Asset management
  • Prepare quotations for reactive works
  • Arrange emergency call-outs
  • Manage and renewal of maintenance contracts
  • General account administration
  • Sales order processing & Purchase order processing
  • Providing reporting account information for clients
  • Updating of Customer portals

Key Account Administrator / Account Manager Skills Experience:

  • Strong interpersonal, organisational, analytical and problem solving skills
  • Effective and dedicated customer service or facility management background is necessary
  • Computer literate with experience of Microsoft Office packages
  • Ability to manage own workload
  • Evidence of successfully working to KPI’s
  • Commercial awareness

Key Account Administrator / Account Manager Benefits Include:

  • Contributory pension scheme
  • Wellbeing programme
  • 22 days annual leave rising to 25 after 6 years’ service

Option to purchase additional holidays

Job Type: Full-time

Salary: £22,000.00-£27,000.00 per year

If you are interested in this position, please contact SFR Recruitment Solutions.

SFR Recruitment Solutions