• SFR RECRUITMENT SOLUTIONS

Month: October 2022

Vacancies

Customer Sales Assistant – SFR315

Oct 31, 2022 , by sfrrecruitment

Customer Sales Assistant

SFR are now recruiting for a Customer Sales Assistant to join our client based in Bristol. This role will be to support a trade counter supplying door hardware and Ironmongery to a range of customers.

Our client will provide all training on their products and systems, and so if you have the enthusiasm to learn and have previous work experience in an administrative or customer service role, we would love to hear from you.

YOUR TASKS

At the Trade Counter, our client aims to provide every customer with the best customer experience and as a Customer Sales Assistant you will be the first point of contact for the customers, whether this be over the phone or via email.

Daily tasks could include:

  • Advising and looking into customer delivery queries
  • Organising returns or exchanges
  • Processing payments and providing credit notes
  • Picking and packing parcels

Once trained, you will be able to develop your customer service and technical skills to provide customers support on product queries as well as by providing sales quotations and processing sales orders.

You will be required to work 40 hours per week, Monday to Friday, 8am – 5pm.

YOUR SKILLS

  • All training will be provided, and so if you have worked in sales, customer service or administration roles then we would love to hear from you!
  • As a small team, we are looking for a candidate who has great organisation, administration, and communication skills as well as a passion for providing great customer service.
  • Within the Trade Counter a system called SAP is used for a range of tasks, therefore, we are looking for a candidate with strong IT skills, preferably with CRM experience but this isn’t essential and can be trained. 

Attractive salary + the following benefits:

  • 25 Days Annual Leave + Bank Holidays
  • Holiday Purchase Scheme
  • Salary Sacrifice Pension Scheme (Enhanced Company Contributions)
  • Life Assurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Health & Welling App inc Digital GP Service
  • Employee Discounts Available

Please get in contact with Matthew at SFR recruitment solutions if you wish to learn more or apply for this position

Vacancies

Area Sales Manager – SFR314

Oct 17, 2022 , , by sfrrecruitment

Our client is a leading brand of Architectural Hardware products selling to the trade, merchant and distribution channels.

Due to an internal promotion, they are looking to recruit an Area Sales Manager with architectural ironmongery and builders merchants sales background to develop our growing business and manage existing customer based in Scotland.

Responsibilities

  • To manage existing architectural ironmongery and builders merchant accounts
  • Develop new sales business with existing accounts in the territory
  • Actively developing new business accounts

Working hours

Monday to Friday, 8:30 – 17:00

1 hour lunch break

Salary – £30,000.00 – £40,000.00 dependent on experience.

Company car and fuel card

Non – contractual bonus based on sales/ non- contractual spot bonuses

Family run business with a low labour turnover

Auto enrolment into the government workplace pension scheme

Expenses paid for.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Area Sales Manager – SFR313

Oct 17, 2022 , , by sfrrecruitment

Our client is a leading brand of Architectural Hardware products selling to the trade, merchant and distribution channels.

Due to an internal promotion, they are looking to recruit an Area Sales Manager with architectural ironmongery and builders merchants sales background to develop our growing business and manage existing customer based in midlands.

Responsibilities

  • To manage existing architectural ironmongery and builders merchant accounts
  • Develop new sales business with existing accounts in the territory
  • Actively developing new business accounts

Working hours

Monday to Friday, 8:30 – 17:00

1 hour lunch break

Salary – £30,000.00 – £40,000.00 dependent on experience (negotiable)

Company car and fuel card

Non – contractual bonus based on sales/ non- contractual spot bonuses

Family run business with a low labour turnover

Auto enrolment into the government workplace pension scheme

Expenses paid for.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Blog Post

Meet the Team – Matthew Robinson

Oct 14, 2022 by sfrrecruitment
Matthew Robinson, Director, SFR Recruitment Solutions
  1. How long have you been in recruitment?

Coming up to 11 years now. I started in April 2013. I spent 6 Years working in the Fenestration industry, supporting Window and Door manufacturers and now 5 years running SFR 😊

  • What product sectors do you cover?

We set up SFR almost 5 years ago and have been working alongside the Ironmongery, door and access controls product sectors. We have seen an increase in businesses building teams to support the sales of electronic locking and access control solutions. In the last few years we have also noticed the importance that businesses put on marketing and finding specific skills and experience when recruiting.

  • Tell us about your first recruitment placement?

Interestingly I have come full circle really as my first placement was with an ironmongery supplier by the name of Basta Parsons, a business based in Northern Ireland but supplied the UK merchants and hardware stores. I recruited a northern area sales manager. Sadly they are no longer in business but are remembered fondly by many in the industry.

  • What’s the most enjoyable part of the job? 

Building relationships. Without a doubt getting to know people. Understand how we can help, if we can help.

  • What’s the biggest challenge you face currently? 

Like many businesses there has never been more challenges, the last 2 years have been totally mad, just when we thought the pandemic was over, who would have known that to follow would be Putin’s war, the fuel and energy crisis, Government instability, rising interest rates and the highest inflation on record since 1982! It’s more difficult to attract talent at the moment, before I would easily get 5 suitable candidates to put forward, but more recently it’s a challenge to find 2-3 potential candidates. But I love what I do, and there is nothing more rewarding than finding someone their next career move and finding clients the perfect candidate! I get the ‘feeling’ when we’ve found ‘the one’ you just know!

  • Tell us an interesting thing about yourself!

I don’t feel very interesting at all and that question always stumps me! It’s funny as i’m sure candidates are asked that question all the time in interviews! I have three children aged 5, 8 and 13 that keep me busy! Nowadays, I live for my kids and, although some of my interests have gone on the backburner with family and work, I do love running and my son now runs with me too! I am also an iced coffee addict and frequently found in Costa!

Vacancies

Internal Sales Person – SFR312

Oct 13, 2022 , , by sfrrecruitment

Our client is a designer and manufacturer of luxury door and window hardware, supplying to prestigious properties around the world. A Sales Representative is required to join the growing team and we are looking for someone with a proven track record of achieving sales whilst growing and progressing client accounts through the sales cycle.

Working as part of our team towards sales targets the role will involve:

– Making outbound calls to customers and prospects

– Building relationships, providing a high quality of service and identifying sales opportunities.

– Dealing with phone and email enquiries, following up opportunities through to point of sale.

– Accurately processing orders within a timely and efficient manner.

– General office administration duties.

This position would suit a proactive, committed, and enthusiastic individual with a willingness to learn an exciting new portfolio whilst maintaining and continually expanding product knowledge. Reliable and punctual, sales driven, friendly, confident with good communication and written skills, with experience working within a similar role.

This is an exciting position within a well-established and ambitious company. Working hours are Monday to Thursday 8.30am to 5.00pm and 8.30am-4.00pm Friday. New modern offices and free onsite parking.

If you are interested in this position, please contact SFR Recruitment Solutions.

Blog Post

Meeting the Team – Lorna Ellis

Oct 7, 2022 by sfrrecruitment

What are your main responsibilities? 

I typically work on Sales and Marketing roles within the specialist product sectors.

My main responsibilities are to manage a number of clients within the Door, Architectural Hardware and Locking sectors.

I have a responsibility to find suitable candidates both from a professional and culture fit view point for our clients.

Another part of my role that I enjoy is to network and get to know candidates and there career aspirations and also clients future plans.  

What skills do you need to do your job? 

You have to be a good listener. Whether it’s a client or candidate it is so important to listen and extract information. The ability to form and build relationships is very important.

I need to be methodical and have the ability to search online and multiple search platforms to identify appropriate candidates.

The ability to research and understand the different product markets we work in. 

What does a day in the life of an SFR consultant look like? 

A day in the life of an SFR consultant… usually starts with coffee ☕️

We debrief on what we’ve been working on the day previously and what today’s tasks are in order of priority.

Typically, I will work a process at a time and my duties might be to map out a product sector, or a geographical location and identify who I need to speak to.

I enjoy candidate calls because I like to get to know people and understand how I can help them.

I might also have a phone call or Teams call with a client to speak through a recruitment project.

And the best bit, on occasion delivering offers from clients to candidates and arranging start dates. 

And then….at the end of the day, we usually have to play rock, paper, scissors to decide who does the washing up ha ha!

What is it like to work for SFR?

It’s brilliant! The office environment is incredible! We have a great laugh (at everyone’s expense 😂) we set the world to rights and have lots of friendly debates.

The flexibility to be able to work either in the office or from home is fantastic for me. It helps me work around my daughter and her schooling.  Matt and Jamie are both very helpful when I need support and advice. 

Tell me an interesting fact about yourself….

I went camping for the first time ever at the age of 26 a few weeks ago and thoroughly enjoyed myself despite claiming I would never go camping. I went with my husband and 3-year-old daughter Myla. I even attempted to get over my fear of heights when we climbed the rocks to overlook the stunning scenery in Derbyshire. 

Would you go camping again?

Yes maybe ha ha.

Speak to Lorna at SFR on 07511 210356 or email lorna.ellis@sfrrecruitment.co.uk

SFR Recruitment Solutions