• SFR RECRUITMENT SOLUTIONS

Month: February 2025

Area Sales Manager – SFR454

Our Client is a leading UK bespoke steel door manufacturer, with a strong Group Vision.

We offer a friendly, fun working environment whilst aiming to be more corporate and professional.

We believe in the value of our people; be they colleagues of long standing or new recruits. Everyone has the opportunity to make a valid contribution to our success.

 

Benefits:

  • Supportive culture
  • Excellent management team
  • Growth opportunities
  • Extremely competitive remuneration
  • Discretionary bonus

 

Key Tasks:

• Communicate with existing customers to ensure opportunities to quote and secure

contracts.

• Use Sales Database to track and contact existing and potential customers. Use other

resources i.e. internet, trade journals etc with a view to potential future business.

• Locate and target new markets for our products.

• Plan and prioritise activities and customer / prospect contact towards achieving agreed

business aims, including costs and sales.

• Plan and manage agreed territory according to an agreed market development strategy.

• Manage product pricing and margins according to agreed aims.

• Use customer and prospect contact activities tools and systems, and update relevant

information held in these systems.

• Respond to and follow up Sales enquiries using appropriate methods.

• Monitor and report on market and competitor activities and provide relevant reports and information.

• Communicate, liaise, and negotiate internally and externally using appropriate methods to

facilitate the development of profitable business and sustainable relationships.

• Attend and present at external customer meetings and internal meetings with other

company functions necessary to perform duties and aid business development.

• Attend training and to develop relevant knowledge, techniques and skills.

• Adhere to health and safety policy, and other requirements relating to care of equipment.

 

Key Requirements for Role:

• Full, clean driving license.

• A good standard of Maths and English.

• Good time management and organisational skills.

• Excellent communication skills, both written and spoken.

• Ability to take ownership of tasks through to completion.

 

Person Specification:

• Ideally 3 years of experience in a similar role.

• Ideally familiarity with door manufacturing and hardware.

• Familiarity with modern manufacturing techniques.

• Professional demeanour.

• Self-motivated.

• A resilient nature.

• Target-driven

 

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Internal Sales Account Manager – SFR453

Our client is an established and leading brand of both mechanical, electrical and smart locking solutions design for your everyday use.

 

Overview:

Working as part of a small office-based sales team, the successful candidate will provide excellent customer service to potential and existing clients, with clear focuses on offering technical advice on locking solutions, maximising sales, and customer retention.

 

These skills and qualifications include:

  • Two years’ experience in a sales office or customer service role
  • Essential requirements are an excellent attention to detail, a willingness to learn and develop new skills, and a commitment to providing a high level of customer service;
  • Good IT skills, particularly Microsoft Outlook, Word and Excel,
  • Strong interpersonal skills, both with colleagues and managers;
  • Courteous, friendly and flexible at all times, with a positive approach to work;
  • Working proficiency of a second European language (desirable but not essential)

 

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

 

 

Customer Service Coordinator – SFR452

SFR Recruitment Solutions are supporting a very good client of ours based in the west midlands and a leader in the lock and security manufacturing industry.

Main Tasks & Responsibilities

Customer:

  • Liaising directly with customers either by telephone, electronically or occasionally face to face. · Responding promptly to customer enquiries, queries, · Providing help and advice on the company’s product ranges. · Supply pricing and delivery times. · After Sales support and registering customer complaints. · Sending quotations to customers electronically. · Follow up after quotations. · Maintaining records on the CRM.

Order Processing:

  • Processing orders from customers. · Sending order confirmations. · Communicating and coordinating with internal departments – production, quality, marketing and logistics.

Administration:

  • Support the regional Sales Managers, pricing, samples, and historical orders. · Managing customer accounts · New account applications · Master Key Calculation / DOM XL · Processing Master Key documents within production · Supporting the sales team in the specification and design of MK systems · Completing the complaints database · Archiving.

Core Benefits:-

  • Attractive salary
  • 24 days of annual leave
  • Company pension scheme
  • Company sponsored health cash plan
  • Private medical care

Hours of Work: 39 hours per week.

8:00am – 5:00pm Monday to Thursday.

8:00am – 4:00pm on Fridays.

 

 

If you are interested in this position, please contact SFR Recruitment Solutions.

 

 

 

Customer Sales Assistant – SFR451

An opportunity to work as part of an internal sales/customer service team. The customer base is diverse, the role will involve communication with consumers and trade customers.

  • Process sales orders/quotations
  • Maintain and update customer records
  • Communication with customers and suppliers
  • Picking and packing of sales orders/literature and sample requests
  • Process warranty claims
  • Face to face consultations in our showroom/trade counter
  • Coordinate with our transport department to organise deliveries/collections

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

 

SFR Recruitment Solutions