• SFR RECRUITMENT SOLUTIONS

Tag: Locksmiths

Technical Support Manager – SFR424

Our client is a leading manufacturer of and Cylinders and Door Hardware products. 

Technical Manager will play a crucial role in managing and overseeing product specification, testing, certification, technical support, master keying, and training. This means that a strong technical background, exceptional organizational skills, and a keen eye for detail are required to succeed at the role. The successful candidate will be a self-starter, able to work off their own initiative, while ensuring our products meet the highest standards of quality and performance, contributing significantly to our market leadership.

Key Responsibilities:

  1. Product Specification and Testing Management
  2. Product Certification Management:
  3. Market Research and Analysis:
  4. Technical Support and Customer Service:
  5. Master Keying Management:
  6. Quality Assurance:
  7. Technical Training:

Qualifications: Proven experience in technical management, preferably within the lock manufacturing industry but not essential.

  • Strong knowledge of product specification, testing processes, market research methodologies, and quality management systems.
  • Familiarity with master keying principles, including key system design and implementation.
  • Must have a full UK driving license.

Require Skills: Communication: Excellent verbal and written communication skills for effective collaboration with teams and stakeholders.

  • Attention to Detail: Keen eye for detail to maintain high standards of product quality and accuracy.
  • Self-Starter: Proactive and able to work independently with minimal supervision.
  • Problem-Solving: Excellent analytical and problem-solving skills, with the ability to prioritize tasks, and make data-driven decisions.
  • Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, meet deadlines and address technical issues and customer inquiries promptly.

Benefits:

  • 24 days holiday
  • Bank holiday and Christmas shut down
  • Duvet days
  • Company pension
  • Company days out
  • Reduced price gym membership
  • 24/7 employee assistance programme
  • Bright HR benefits package
  • Free parking

The position offers a competitive salary and rewards package.

If you are interested in this position, please contact SFR Recruitment Solutions.

Regional Sales Manager – SFR417

Our client is a leading manufacturer and supplier of high security mechanical and electro-mechanical hardware and locking systems.

Due to continued success of the Eastern territory our client would like to recruit a Regional Sales manager.

Description

The successful candidate will be tasked to retain and develop business within the existing account base and find new and profitable business through direct supply, and via partners. Reporting directly to Sales Director he/she will be expected to identify business opportunities and develop long term relationships with both customers and colleagues.

Key Responsibilities
Maintain and develop the existing regional accounts in the defined area, adding new prospects as appropriate to grow the business Network. The UK network consists of Locksmiths, Architectural Ironmongers, Security Installers, System Integrators and other Security Suppliers.

Develop and maintain the network of influencers in the region creating a ‘pull sales strategy’ within your regional and our national accounts.

Develop new business within end user clients within multiple sectors as identified. EG. Commercial, retail, health, education, industrial, government.

To presentations to Architects, Security Consultants and other interested bodies as required.
Work closely with the Sales Teams targeting end users to identify, qualify, negotiate and close new business.

Maintain current relationships and the corresponding revenue streams for mechanical and electromechanical locking products.

Prepare and deliver technical sales presentations and demonstrations showing the capabilities of the products.

Provide accurate forecasting and activity information to the Sales Director on a planned and agreed basis.

Additional
Represent proactively and positively the company at Industry events.
Forecast future trends.

Complete sales-associated paperwork and reporting tools.
Achieving budgeted (as a minimum) product revenue and margin – monthly & yearly.

Achieving targeted sales budgets and targets.

Monitor Competitor/Customer activity in conjunction with the Project Tracking and Administration activity operated via CRM system

Ensure that you operate in an ethical and responsible manner whilst protecting the interests of the business

Experience Required

Knowledge and experience of dealing with UK distribution for security products would be essential, and dealings with Locksmiths / AI’s / System integrators / other OEM customers beneficial

Generation of specification sales involving architects, end user clients, contractors.
Effective territory management including distribution network.

Managing/achieving sales budgets
Knowledge of current construction procurement methods and routes to market

3 or more years’ field sales / territory management experience

A proven track record of meeting and exceeding sales targets

A proven track record in prospecting and winning profitable new business

A proven track record of existing customer development and relationship building

Strong Rapport Building and Customer Service skills

Strong Presentation, Negotiation and Closing skills

Strong analytical and literacy skills

Microsoft Office Competent (Word, Excel and PowerPoint)

Competent when using iPads, Mobile Phones and APPs

If you are interested in this position, please contact SFR Recruitment Solutions.

Business Development Manager – SFR391

Our client is a leading European Manufacturer and one of the world’s leading providers of mechanical locking and security products.

About the role

Architectural Ironmongery Focused:

Develop existing accounts within the architectural ironmongery sector, maximizing sales revenue while maintaining an agreed GM%.

Identify opportunities for new business through new trade partners or back selling to end customers.

Work towards or maintain GAI Diploma level 3 for Architectural Ironmongery-focused candidates.

Cover designated post code areas (B, WV, CV, OX, RG, CH, L, and M) unless negotiated otherwise.

Locksmith Focused:

Pioneer a new and exciting move for this business by tapping into the locksmith sector.

Develop untapped business opportunities by opening new accounts and bringing in new business from the locksmith sector.

Flexibility to call on architectural ironmongery partners as needed by the business.

Benefits

The successful candidate will join one of the industry’s most respected lock and cylinder manufacturers, benefiting from the wealth of knowledge and experience within the organization. Renowned for high-quality products, excellent customer service, and swift deliveries. This role provides an opportunity for career development and guidance to achieve career goals and aspirations.

  • Competitive salary
  • Car allowance £450 per month
  • Annual Bonus £6,000
  • 25 days holidays plus bank holidays
  • Flexibility – home based role
  • Necessary product knowledge training
  • Death in service

If you would like to learn more about this position please get in touch for a confidential chat.

📞 01522 452423

Key Account Manager – SFR388

Our client is a leading European Manufacturer and one of the world’s leading providers of mechanical locking and security products.

About the role

Key Account Manager

The successful candidate will be tasked to retain and develop business within the existing account base and find new and profitable business through direct supply, and via business partners. Reporting directly to Sales Director he/she will be expected to identify business opportunities and develop long term relationships with both customers and colleagues.

The UK network consists of Builders, Agricultural & Engineers merchants, DIY, Electrical wholesalers. In addition distribution & sales into Locksmiths, Architectural Ironmongers, Security Installers, System Integrators and other Security Suppliers.

 Benefits

  • Competitive salary
  • Company vehicle
  • 25 days holidays plus bank holidays (rising to 28 after 1 year of service)
  • Generous pension scheme
  • Flexibility – home based role
  • Necessary product knowledge training

If you would like to learn more about this position please get in touch for a confidential chat

SFR Recruitment Solutions 📞 01522 452423

Master Key Technician (Lincoln) – JS210

Our client is the UK’s largest independent family-owned locksmiths providing supply and installation of security solutions to domestic and commercial customers and also through our Trade Counter offer day to day sales for local businesses, schools, colleges, Lincoln University, builders, landlords and many more.


If you are an enthusiastic, skilled, experienced, motivated and genuinely nice person then we are looking for you to join our dynamic team of experts.

What you will be doing:

  • Pinning up cylinders, locks and padlocks as part of the Master key systems – often in large quantities so some repetitive is to be expected.
  • Cutting various keys from copy or code.
  • Assemble, service and repair existing locks.
  • Record details of registered keys on our system database.
  • Understand stock control and management.
  • Processing Sales Orders instructions
  • Ensuring Health & Safety procedures are followed at all times.

Personal Specification:

  • You will be well presented and hardworking; technically and mechanically minded with an eye for detail.  
  • You will be able to communicate with confidence with a strong ability to multi-task.
  • You will take pride in exceptional workmanship and be enthusiastic and energetic in your approach.
  • Ability to demonstrate experience in a reactive environment.
  • You will be approachable, personable and genuinely enjoy looking after the people you support and work with.
  • Attend site specific training and develop relevant knowledge and skills.
  • To attend external and in-house training courses.
  • Ensure conformance to all Company Policies and Procedures, Health and Safety requirements and ISO 9001:2015 Quality Standards.
  • Any other such reasonable duties.

In return, we will give you a good rate of pay, pension and the opportunity to work with a great team of people in a clean modern environment

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position.  

matthew@sfrrecruitment.co.uk

07512 602431

www.sfrrecruitment.co.uk

Trade Counter Manager (Lincoln) – JS209

Our client is the UK’s largest independent family owned locksmiths providing supply and installation of security solutions to domestic and commercial customers and also  through our Trade Counter offer day to day sales for local businesses, schools, colleges, Lincoln University , builders, landlords and many more.


Description

Reporting to Commercial Sales Director you will be responsible for the day to day management including sales promotion of the Trade and Retail counter in Lincoln which will include :

  • Serving customers and dealing with email and phone enquiries which will include key cutting
  • Driving sales to existing customers, increasing customer base and making the Trade Counter the ‘go to’ for best deals, best service, best solutions.
  • Set up of promotional displays and improving layout of sales area and introducing new relevant product ranges
  • Introduction of regular monthly trade offers relevant to local and national promotional security schemes
  • Managing stock and pricing with assistance of Purchasing Manager
  • Encouraging new business by developing customer and supplier relationships
  • Achieving department targets and reporting to Commercial Sales Director
  • Managing correct levels of staff and competencies including training requirements

Essential Requirement

  • Highly organised,  great personality, good sense of humour and flexible
  • Commercial acumen, confidence, initiative and responsible
  • Decision making ability
  • Experience in retail trade and managing small teams to perform 
  • Able to work in a pressured environment and have a willingness to help others
  • Able to oversee multiple tasks within varying timescales
  • Excellent customer service skills of the highest level
  • Numerate, literate and excellent IT ability

Desirable Requirements

You must have retail management experience and a proven track record, to provide support and service to successfully manage the department whilst serving trade and retail customers and dealing with enquiries over the phone. This retail based position will require good communications skills within your team and with customers.  

  • Some knowledge of architectural ironmongery and security products
  • DIP GAI (Guild of Architectural Ironmongers) Qualification
  • 5+ Years experience as a Trade Counter Manager/Assistant in a Construction/Trade Merchant Environment
  • Experience managing a small team and sales orientated

In Return, we will give you :

  • Competitive Basic Salary based on experience plus target driven bonus scheme
  • A great place to work with onsite parking and easy reach of A46
  • 22 days Annual Leave plus every weekend and Bank Holiday as Counter opening hours  are 0800-1700 Monday to Friday
  • NEST Company pension contribution
  • Use of Company Vehicle whilst carrying our Company business
  • Mobile Phone
  • Laptop
  • Industry Recognised Training Courses

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position.  

matthew@sfrrecruitment.co.uk

07512 602431

www.sfrrecruitment.co.uk

SFR Recruitment Solutions