• SFR RECRUITMENT SOLUTIONS

Month: October 2025

Technical Support Specialist – SFR487

Our client is a leading UK supplier of Window & Door Hardware and ancillary products.

 

Department – New Product Development / Technical

Reporting to – Technical Manager

  • To be the front-line technical support for our customers
  • To be the front-line technical support for our internal & external sales teams
  • To maintain our library of profile related documentation
  • To support the technical team relating to the product training programme for the business
  • To support colleagues with key procedures relating to our test equipment
  • To assist in the New Product Development processes as required
  • To support colleagues in the Quality Control procedures as required
  • To support colleagues in producing greenteQ technical documentation

Key Requirements

  • Knowledge of fenestration hardware solutions within the PVCu, Aluminium and timber sectors of the market
  • A problem solver
  • Customer relations experience
  • Experience with CAD software packages would be a benefit, but not essential
  • Experience with Microsoft software such as excel, word and PowerPoint
  • Experience with CRM systems and advantage
  • Full clean driving licence

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

 

Fire Engineer – SFR486

About Our client.

Our client is a unique hybrid commercial chartered surveying practice delivering end-to-end consultancy and contract solutions across the UK. With extensive experience across sectors including healthcare, education, commercial, leisure, and social housing, they deliver tailored, client-first strategies from the headquarters in Norwich and regional offices across the Midlands and Southeast.

The role

Seeking an experienced Fire Engineer to join our growing consultancy. We deliver expert fire safety solutions across a diverse range of projects within the commercial, residential, education, and construction sectors. This is an opportunity to take on challenging and rewarding work within a well-established and respected consultancy.

 

Key Responsibilities – More can be found on the full job description.

  • Undertake fire risk assessments and develop detailed fire engineering strategies for new build, refurbishment, and change-of-use projects.
  • Produce performance-based fire engineering designs, including evacuation modelling, fire dynamics analysis, and smoke control strategies.
  • Advise on the integration of active fire protection systems such as sprinklers, detection and alarm systems, and smoke control systems.
  • Ensure fire safety compliance through detailed understanding and application of UK Building Regulations, British Standards, and design guidance including BB100, HTMs, and relevant international codes.
  • Work collaboratively with architects, structural engineers, contractors, and approving authorities to deliver fully compliant, fire-safe building designs.
  • Provide input on means of escape, evacuation planning, fire service access, and structural fire resistance.

 

About You

  • Degree (or equivalent) in Fire Engineering, Fire Safety Engineering, Fire Engineering Science, or a related discipline.
  • In-depth knowledge of UK Building Regulations (Approved Document B), British Standards, and wider fire engineering codes.
  • Experience using fire engineering design and analysis tools (e.g., smoke and evacuation modelling software).
  • Proven experience in developing fire strategies for complex or high-value building projects.
  • Strong communication and interpersonal skills with the ability to convey technical information clearly to both technical and non-technical audiences.
  • Chartered or Incorporated Engineer status (desirable but not essential) with professional bodies such as the Institution of Fire Engineers.
  • Full UK driving licence.

 

What We Offer

  • Competitive salary and benefits package based on experience.
  • Opportunities for career progression within a growing, forward-thinking consultancy.
  • A collaborative, client-focused environment where innovation and efficiency are at the core of delivery.
  • Holiday package /closed on set days over the Christmas period
  • A dynamic, supportive work environment with a national reach

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

 

Onboarding is a Strategy, not a Checklist.

Don’t let a great hire fail because of a poor start.

 

The cost of a failed hire is enormous—not just in recruitment fees but in lost morale, productivity and time. So why do so many businesses treat onboarding as an afterthought?

 

Handing someone a laptop and a password isn’t onboarding. It’s an administrative task.

 

🚀 True onboarding delivers long-term success by…

  1.  Setting Clear Expectations: A structured 30-60-90 day plan that outlines what success looks like.
  2.  Building Connections: Assigning a mentor or “buddy” to help them navigate the social and cultural landscape of your business.
  3.  Integrating into the Culture: Purposefully introducing them to key people across different departments, not just their immediate team.
  4.  Creating a Feedback Loop: Scheduling regular, informal check-ins to address questions and ensure they feel supported.

 

Investing in a seamless onboarding experience is the single best way to protect your investment and turn a promising new hire into a long-term, high-performing asset. Don’t skip the important bits.

 

Before Day One

The most overlooked part of recruitment? The time between “Yes” and Day One.

 

You’ve found the perfect candidate. The offer is signed. You breathe a sigh of relief. But the journey isn’t over; it’s just begun.

 

This crucial waiting period is when top talent can be lost to counter-offers or second thoughts. How do you ensure your new recruit feels valued before they even start?

 

🤝 Build the bridge:

*   A welcome call from their manager.

*   An invitation to a casual team lunch.

*   Sending over some company literature or a welcome pack.

*   Sharing an exciting piece of company news.

 

These small gestures transform the experience from a transaction into a relationship. It shows you’re invested in them as a person, not just a number.

 

Remember, no one hires for the short term. Start building the foundation for long-term loyalty from the moment they say yes.

Specification Sales Manager – SFR485

Specification Sales Manager – South East

 

Our Client is a leading global manufacturer of premium architectural hardware for doors, offering innovative solutions for residential, commercial, and architectural applications.

The Opportunity

We are seeking a dynamic and commercially focused Specification Manager to lead the development of our specification strategy and support the conversion of key projects. This is a newly created position that represents a unique opportunity to shape the role and build scalable systems, processes, and partnerships to drive growth.

 

Qualifications & Skills

Essential Experience & Attributes:

  • Specification Expertise:
    Proven experience managing the specification of technical building products, ideally architectural hardware, door systems, or other construction components, from concept through to project delivery.
  • Industry Network:
    Established and trusted relationships within the Architecture & Design (A&D) community, including architects, interior designers, consultants, and developers, with a demonstrable track record of influencing specification decisions.
  • Commercial Acumen:
    Strong business and financial understanding. Capable of identifying opportunities, prioritising high-value projects, and aligning technical solutions with commercial goals.
  • Project Sales Mindset:
    Experience working on long-cycle, complex projects. Able to navigate multiple stakeholders and maintain control of specification and conversion over time.
  • CPD & Presentation Skills:
    Confident in delivering RIBA-approved CPDs, project pitches, and technical presentations to senior professionals. A credible and persuasive communicator.
  • Strategic Thinking:
    Comfortable building and evolving systems, processes, and reporting structures to support a scalable specification model for the business.
  • Autonomy & Leadership:
    Self-motivated and able to operate independently in the field. Sets a high standard of professionalism, accountability, and commercial focus.
  • Collaborative Approach:
    Able to work cross-functionally with internal teams including sales, marketing, and technical support to ensure alignment from design intent to product delivery.

Desirable:

  • Familiarity with BIM, NBS, and other specification tools or platforms.
  • Experience representing premium or design-led product brands.
  • Membership of relevant professional bodies (e.g., GAI, RIBA) is a plus.

 

Key Responsibilities

  • Develop and execute a structured specification strategy for our hinge systems across key verticals (residential, commercial, hospitality, etc.).
  • Build strong, trusted relationships with architects, interior designers, developers, and key stakeholders in the specification chain.
  • Proactively generate and manage a robust pipeline of specified projects, from concept to conversion.
  • Deliver high-quality CPD presentations, lunch & learns, and represent at trade shows and industry events.
  • Work closely with the internal sales and technical teams to ensure alignment from specification through to order fulfilment.
  • Create and implement scalable tools, systems, and processes to support the long-term success of the specification channel.
  • Monitor competitor activity and market trends, feeding insights into sales and product strategy.

 

Performance-based commissions in addition to base salary.

 

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Sales Supervisor – SFR484

Sales Supervisor – West midlands – Office Based

Our client is a leading manufacturer of and Cylinders and Door Hardware products.

We’re looking for a confident, detail-driven Sales Supervisor to take ownership of our sales support function. You’ll be managing the day-to-day operations of our sales administrators, keeping processes sharp, customers happy, and performance high. From monitoring inboxes to driving callouts, you’ll lead by example and keep the team moving forward.

Key Responsibilities:

  • Team Leader: Manage and support the sales admin team day-to-day, ensuring resources are in the right place at the right time.
  • Inbox Monitor: Keep on top of shared inboxes, making sure customer queries are actioned quickly and accurately.
  • Hands-On Support: Step in to cover holidays or assist during busy periods, keeping service levels consistent.
  • Customer Champion: Drive outbound callouts by creating call sheets and ensuring customers receive regular, proactive contact.
  • Account Manager: Oversee pre-order and key account customers, maintaining strong relationships and ensuring their needs are always met.
  • Template Creator: Develop customer and sales templates that make communication clear, consistent, and professional.
  • Process Improver: Identify gaps, streamline workflows, analyse recurring issues, and lead corrective actions to boost efficiency.
  • Performance Manager: Carry out 1-2-1s and appraisals to support, coach, and develop your team.

Reporting Pro: Lead monthly meetings and produce reports on sales activity ensuring the wider team has clear visibility.

  • Benefits:
  • 24 days holiday
  • Bank holidays and Christmas shut down
  • Duvet days
  • Company pension
  • Company outings
  • Reduced price gym membership
  • 24/7 employee assistance programme
  • Bright HR benefits package
  • Free parking

Get in contact to learn more about this exciting role.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Sales Representative – SFR483

Sales Representative– Home based.  

 

Our client is a leading brand of Window and door hardware, Ironmongery and fire door hardware.

 

Job Description

The Outbound Internal Sales Representative is responsible for generating new business opportunities and driving revenue growth by proactively reaching out to prospective and existing customers. This role focuses on building strong customer relationships, identifying sales opportunities, and achieving sales targets through phone calls, emails, and other communication channels.

 

Qualifications & Skills

•          Proven experience in outbound sales, telesales, or a similar sales role.

•          Excellent verbal and written communication skills.

•          Strong persuasion and negotiation skills with a results-driven mindset.

•          Ability to build rapport quickly and maintain positive client relationships.

•          Confident in handling objections and closing sales.

•          Strong organizational and time management skills.

•          Proficiency in CRM systems and Microsoft Office (or similar software).

•          Resilient, self-motivated, and target-oriented.

 

Key Responsibilities

•          Proactively contact potential and existing customers via outbound calls, emails, and digital communication.

•          Identify customer needs, present suitable products/services, and create tailored solutions.

•          Generate qualified leads and schedule appointments for outbound technical teams where required.

•          Manage and maintain a pipeline of opportunities, ensuring accurate and up-to-date CRM records.

•          Achieve or exceed monthly, quarterly, and annual sales targets.

•          Develop strong product knowledge to effectively communicate value propositions.

•          Handle objections professionally and close sales with confidence.

•          Provide excellent customer service to strengthen long-term relationships.

•          Collaborate with colleagues in marketing and field sales to maximize sales effectiveness.

•          Prepare regular sales activity reports and performance updates for management.

 

Performance-based commissions in addition to base salary.

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

SFR Recruitment Solutions