• SFR RECRUITMENT SOLUTIONS

Category: Vacancies

Branch Manager (Milton Keynes) – JS199

  • £24-25k + 6k guaranteed Bonus and Pension
  • Milton Keynes
  • Permanent
  • Job Ref: JS199

SFR Recruitment Solutions have a brand-new opportunity for a Branch Manager!

The company:

My client specialises in the manufacture of windows, doors and home improvement products. This active business is looking to appoint an enthusiastic, reliable Branch Manager to join our team in Milton Keynes.

The position:

The Ideal candidate will have high levels of organisation with a systematic approach to their tasks. Attention to detail and a high level of accuracy are important skills for the Branch manager, as well as excellent communication skills! This is a customer facing role which will involve management of a team and their development.

Responsibilities will include:

  • Maintaining existing customers and attracting new business to achieve targets
  • Managing of depot accounts and identifying sales opportunities
  • Accurately processing quotes and orders + Debt management and invoicing
  • Reporting and analysis of sales, margins and debt
  • Quality management of goods inwards and outwards + Planning and routing deliveries
  • Managing and developing on site team
  • Ordering items from external suppliers in line with company process
  • Determining depot pricing strategy to maximise operating margins
  • Providing technical customer support and providing professional support to Regional Manager
  • Ensuring the depot is open and full staffed in line with published hours
  • Managing the warehouse, stock turnaround and ensuring consistent, high standards of housekeeping.
  • Responsibility for the health and safety of the depot ensuring compliance with legislation and company policy

Skills & Attributes

  • You must demonstrate excellent communication skills and high levels of organisation
  • It is essential to have previous experience in the building products sector
  • You must have previous experience leading, supervising and developing a team
  • It is desired that you have previous experience working as a Depot Manager or Assistant Depot Manager.

Why should you apply?

This is an excellent opportunity for a hardworking, enthusiastic and trustworthy individual to contribute towards the growth of your team and the success of the business. A generous salary and benefits are being offered with this position such as pension and on target earnings!

Do you possess these skills and attributes required to suit our client’s Branch Manager role?

Please apply or contact Jamie at SFR Recruitment Solutions for more information.

Branch Manager (Birmingham) – JS200

  • £24-25k + 6k guaranteed Bonus and Pension
  • Birmingham
  • Permanent
  • Job Ref: JS200

SFR Recruitment Solutions have a brand-new opportunity for a Branch Manager!

The company:

My client specialises in the manufacture of windows, doors and home improvement products. This active business is looking to appoint an enthusiastic, reliable Branch Manager to join our team in Birmingham.

The position:

The Ideal candidate will have high levels of organisation with a systematic approach to their tasks. Attention to detail and a high level of accuracy are important skills for the Branch manager, as well as excellent communication skills! This is a customer facing role which will involve management of a team and their development.

Responsibilities will include:

  • Maintaining existing customers and attracting new business to achieve targets
  • Managing of depot accounts and identifying sales opportunities
  • Accurately processing quotes and orders + Debt management and invoicing
  • Reporting and analysis of sales, margins and debt
  • Quality management of goods inwards and outwards + Planning and routing deliveries
  • Managing and developing on site team
  • Ordering items from external suppliers in line with company process
  • Determining depot pricing strategy to maximise operating margins
  • Providing technical customer support and providing professional support to Regional Manager
  • Ensuring the depot is open and full staffed in line with published hours
  • Managing the warehouse, stock turnaround and ensuring consistent, high standards of housekeeping.
  • Responsibility for the health and safety of the depot ensuring compliance with legislation and company policy

Skills & Attributes

  • You must demonstrate excellent communication skills and high levels of organisation
  • It is essential to have previous experience in the building products sector
  • You must have previous experience leading, supervising and developing a team
  • It is desired that you have previous experience working as a Depot Manager or Assistant Depot Manager.

Why should you apply?

This is an excellent opportunity for a hardworking, enthusiastic and trustworthy individual to contribute towards the growth of your team and the success of the business. A generous salary and benefits are being offered with this position such as pension and on target earnings!

Do you possess these skills and attributes required to suit our client’s Branch Manager role?

Please apply or contact Jamie at SFR Recruitment Solutions for more information.

Category Product Manager – MR197

SFR Recruitment Solutions are very excited to being working on this key and strategic Category Product Manager opportunity. Our client is a leading brand in smart home security solutions.  

 
The Primary Objective  
 
To develop, implement, manage and drive the agreed product range strategies and plans, in order to achieve market share, sales turnover and gross margin objectives for the all Door Hardware brands.
 
Key Responsibilities & Duties 

The key responsibility of the Security Product Category Manager is the management of all aspects of the product group and/or service, in order to create and deliver superior customer satisfaction, whilst simultaneously providing long-term value for the company. In addition, provide technical support to other selling units, and respective Product Managers, as and when required.

· Strategic development of the cylinders and padlocks category for both UK and Export markets. 

· Collaboration with the lock case product manager for strategic development of the mechanical push button lock category for both UK and Export markets. 

· Identification of market gaps, key value chain drivers, trends and customer profit potential. 

· Aligning product development with group strategies where possible. 

· Consistent and regular interface in the field – customer/commercial market – VOC 

· Support and drive product sales through proactive activities to support the field based commercial team. 

· Initiate and own market research, obtaining buy-in from relevant stake holders producing creative and original specifications for best-in-class customer centric products working with product Marketing and sister companies where appropriate. 

· Create and sponsor generation plans to drive NPI and product lifecycles. 

· Full and coherent understanding of competitors products and positioning in the market. 

· Understand and translate all industry standards and leverage to commercial advantage. 

· Overall management and co-ordination of New Product Development programs on time and to budget. 

· Creation of effective cost/price/value propositions maximizing turnover and profit potential for the business, driving market share and the re-investment in the brands. 

· Full commercialization of new product launches. 

· Monitoring and tracking of KPI’s: 

· Turnover 

· Profitability 

· Stock Control 

· SKU Management 

· NPI delivery 

· Proactively represent the Company and its interests at Industry events. 

· To be a proactive member of the AA DHG Product Management Team. 

The Ideal Candidate 

Education / Qualifications: 

· Ideally qualified to degree level 

· Proven project management skills 

· IT literate with good understanding of Microsoft Office and Project 

Functional competencies: 

· Communication and Interpersonal Skills 

· Teamwork 

· Customer Focus 

· Problem Solving 

· Strategic Thinking 

· Continuous Improvement 

· Planning and Organisation 

Personal Characteristics 

Team Player 

· Flexible approach 

· Reliable 

· Empathetic 

If you are interested in this position, please contact SFR Recruitment Solutions. 

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk  

Internal Sales Manager – JS196

SFR Recruitment Solutions are very excited to being working on this key and strategic Internal Sales Manager.


The Primary Objective

The Internal Sales Supervisor will oversee the daily running and management of an in-house sales function, with responsibility for a sales team, meeting any sales targets and the development and training of internal sales staff.

Key Responsibilities & Duties

Responsibilities:

  • Inspiring and motivating an internal sales team.
  • Ensuring the team meets the agreed sales targets.
  • Sales training, development, and performance management of the team.
  • Display prompt effective organisation, planning and decision-making skills.
  • Develop a good understanding of the market dynamics in the fenestration sector.
  • Developing sales strategies to guarantee success and growth.
  • Developing and maintaining customer relationships. 
  • Liaise with the Marketing department in relation to promotional literature and samples.
  • Disciplined use of CRM system, communication and customer management.
  • Handling customer complaints and enquiries.
  • Monitoring random calls for quality assurance.  
  • Forecasting and analysing sales data. 
  • Regular reporting of KPI’s to directors 
  • Keeping to targets and managing KPIs
  • Maintaining and observing a high degree of professionalism, ensuring confidentiality at all times.
  • Display prompt and effective organisation, planning and decision making.

Personal Characteristics

Work as a Team Player

Understands the sales process

Accurate forecasting

Sells Business Value Proposition

Qualifies prospects.

Allocation of workload

Competent handling of customer complaints and enquiries.

Decision making.

CRM proficiency

Developing and maintaining customer relationships

Objection handling.

Interpersonal ability

Problem solving.

Conflict resolution

If you are interested in this position please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.ukwww.sfrrecruitment.co.uk

Estimator – JS195

Our client is one of the leading independent Architectural Ironmongers in the UK with a commitment to delivering complete and efficient ironmongery solutions whatever your requirements – from a single door to a complete public sector building.

The role is: Estimator

The Primary Objective

To prepare estimations of work by gathering specifications, proposals, material costs and labour. The role will include building relationships with clients whilst promoting business products and services to maximise sale opportunities.

Key Responsibilities & Duties

  • Provide a quality and timely estimating service to customers based on their needs and budget
  • Offer advice and guidance to customers and deliver excellent customer service
  • Analyse drawings, specifications and other documentation to prepare estimates
  • Maintain accurate records of estimates and sales
  • Following up on enquiries to confirm the sale
  • Using in house software system for all jobs
  • Using excel to store and present data
  • Achieve KPIs and sales targets
  • Gain a clear understanding of customer’s business needs

Undertake any other reasonable duties as required in which you adequately trained to carry out

Personal Characteristics

  • Strong pro-active sales and relationship building skills
  • Time Management skills
  • Company product and industry knowledge
  • G.A.I. trained or studying for (Guild of Architectural Ironmongers)
  • Positive and determined person.
  • Possess strong overall IT skills
  • Demonstrate robust client management skills.
  • Possess good communication and interpersonal skills.
  • Be customer focused and priority driven.
  • Take a positive and determined approach to researching and analysing new business opportunities.
  • Have good planning and organisation skills.
  • Demonstrate good presentation skills

If you are interested in this position please contact SFR Recruitment Solutions.

jamie@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Northern Sales Manager – MR194

Our client is one of the leading independent Architectural Ironmongers in the UK with a commitment to delivering complete and efficient ironmongery solutions whatever your requirements – from a single door to a complete public sector building.

The role is a Northern Sales Manager to cover the territory of the North including M62 corridor. Driving new business through local contractors, architects, builders and developers. Identifying and targeting Education, healthcare and commercial projects. You will be responsible for monitoring sales activity and providing reporting to the Managing Director

  • You will be responsible for the management of a portfolio of clients and more importantly tasked with bringing new prospects business and win specification in a geographical area.
  • You will identify the needs of your customers and advise them in their search for the most suitable solutions and products.
  • You will identify the needs of your clients and advise them on the most suitable solutions and products from our diverse ranges.
  • Your involvement will enable you to build a real relationship of trust with your customer base.

Personal Characteristics

  • Strong pro-active sales and relationship building skills
  • Proven track record in a business development or similar position.
  • Time Management skills
  • Company product and industry knowledge
  • G.A.I. trained or studying for (Guild of Architectural Ironmongers)
  • Positive and determined person.
  • Possess strong overall IT skills
  • Demonstrate robust client management skills.
  • Possess good communication and interpersonal skills.
  • Be customer focused and priority driven.
  • Take a positive and determined approach to researching and analysing new business opportunities.
  • Have good planning and organisation skills.
  • Demonstrate good presentation skills

(OTE 65k+Company car+Pension)

If you are interested in this position please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Technical Support Engineer – JS189

Technical Support Engineer (Composite Doors) required to join Entrance Composite Door Solutions, covering a broad midlands based area on a full-time contract. This successful Nottingham based company requires a Technical Support Engineer, with previous experience of door installation, fabrication and maintenance- with a minimum of 2 years’ experience (or relevant qualifications) fabricating or fitting Composite door systems, uPVC door systems, Wood or Aluminium products. The Technical Support Engineer is an essential role to rectify product and installation related faults for Entrance Composite Door Solutions- customer installed products, throughout our excellent 10-year warranty guaranteed period. This is a reactive role; fast-paced and challenging.

The successful candidate will help drive the success of our unique aftercare programme ‘Entrance Care+’ and will be pivotal for maintaining relations between Entrance Composite Doors and it’s valued customers, as well as solidifying the homeowners’ attachment with the Entrance brand.

Main role and responsibilities…

• Visiting customer homes, identifying the fault and taking the appropriate action to rectify.

• Actioning timely repairs or remedials.

• Establish and maintain good customer relationships, Championing Entrance Composite Door Solutions’ customer service.

• Liaise with the Customer Care to ensure customer & service level agreements are met.

• Identifying and communicating to us, ensuring a continuous improvement cycle continues.

• Complete all call closure and necessary paperwork accurately and in a timely manner.

• Maintain vehicle stock to ensure customers of a first-time-Fix.

• Maintain your technical training to ensure adequate expertise.

• Extra working hours and some overnight stay may be required.

We are looking for…

• Good technical abilities, with a solutions orientated mindset and the ability to problem solve.

• People with a passion – For the products we sell and for the work you do.

• Communicators- Talking to your team, manager and most importantly our customers.

• Prioritise- Identifying what jobs take priority for the benefit of the company & customers.

• Time Management – Completing each job in a timely, “Right First Time” approach.

• Pride – Have pride in your work, can remain focused and motivated.

What We Offer…

• Competitive Salary

• Van (for business use only)

• 20 days holiday plus 8 Bank Hols.

• Pension scheme.

• All tools and consumables will be provided.

If you believe you are suitable for our Customer service and administration manager position, then please apply now! Contact jmeis@sfrrecruitment.co.uk

Customer Service and Administration Manager – JS192

About the Company:

Our is a leading distributor of door and window hardware to the UPVC and timber industry within the UK.

Our client’s door division is a thriving part of the business and is experiencing significant growth.

As a Customer service Manager, you will be part of a busy office at their Nottingham branch and will provide general management and support within the office.

Running a small of team of 4.

It will be expected that the role will involve taking the lead in dealing directly with customers to resolve service issues by telephone and email as well as managing the team, liaising with production, suppliers and head office personnel.

Preference given to someone from a windows and doors, building products or home improvement background.

Benefits:

  • Holiday entitlement including bank holidays
  • Free Parking
  • Pension Scheme

If you believe you are suitable for our Customer service and administration manager position then please apply now! Contact jamie@sfrrecruitment.co.uk

SFR Recruitment Solutions