• SFR RECRUITMENT SOLUTIONS

Tag: Architectural Ironmongery

Returning Talent: We Welcome You!

Do you feel you’re struggling to recruit from a small pool of candidates? SFR Recruitment Solutions explains that companies should be openminded and welcome candidates who choose to return to the industry after leaving. After all, there are many reasons why a candidate might leave the sector and we should encourage their experience and knowledge returning to the industry.

Let’s look into the reasons why candidates leave and return.

Reasons candidates leave the sector:

  • Their last employer maybe didn’t develop, nurture, or support them in their ironmongery career and frustration led to them leaving.
  • It’s early in their career and they haven’t built up an affiliation to the ironmongery sector.
  • Maybe they relocated or joined a family business, taking the direction of their career temporarily.
  • The elephant in the room, other products sectors may pay more.  

Reasons candidates return to the sector:

  • It’s an incestuous industry that people seem to build a connection with and find themselves wanting to come back to build upon their experience.
  • They may possess a Guild of Architectural Ironmongery qualification which is sort after knowledge and is actual ‘armoury’ to aid a future return.
  • They see the ironmongery has having great career potential due to its nicheness and realise that returning gives them a foothold to further develop their career further.
  • They actually miss the ironmongery industry and realise, after leaving, that it’s where they belong, they are ‘part of the ironmongery furniture’ so to speak.

The importance of industry experience

Over the last couple of months, we have helped three candidates return to the sector in the following roles:

  • Specification Sales Consultant 
  • Internal Sales Executive 
  • Technical Sales Manager

All three candidates had GAI qualifications, one had level 2 but had failed level 3, two had level 1. We were also working with another candidate who had foundation level and was keen to study for level one but had been made redundant. 

The advantage of being a sector-based recruiter is that the candidates who have the desire to stay, progress or return to the sector know who to be registered with – SFR Recruitment Solutions. The recruitment process from a candidate and client perspective is more professional, and is a long-term partnership. Finding the perfect fit is of utmost importance to sector-based recruiters who are trusted to deliver and rely on not only candidates returning but also clients. Sector experience is important and, likewise, ironmongery businesses like a candidate who is willing to learn and commit to sector-based training.

Studying GAI qualifications means that not only do they have industry experience but it also shows that they are committed to the sector. It shows determination and willingness to expand their technical knowledge to help them on the job, it shows a keenness to progress their careers within the industry. It’s not learning that can be applied outside the industry, and the course content can be quite heavy and challenging, often requiring a personal ‘time’ commitment. Say if there are two candidates who both have ironmongery backgrounds, but only one has GAI qualification, the later candidate will naturally be more attractive. 

The advantage of using an industry recruiter 

Why fish in the ocean when you can fish in industry specific or ‘niche’ waters. It saves time and money. Mainstream recruiters don’t have the industry knowhow or contacts, resulting in a lower quality of candidate and a higher failure rating (staying in the role less than 12 months). There’s a tendency to try and fit a square peg into a round hole, and a risk whether the candidate will adapt/transition or enjoy working in the sector. 

Embrace returning candidates

We encourage clients not to judge candidates who want to return to the industry, but see it as a positive thing. It is important to have a strategy in place for retaining talent, but when it slips away beyond your control, make sure to leave the door open.

Having a GAI qualification, it is a good way of backing up candidate’s experience and is a pathway back into the sector. Candidates in this position should definitely register with a sector-based recruiter. Matthew Robinson explains “We welcome candidates that say have had an apprenticeship or possess a couple of years’ experience within ironmongery sector to register with us. A keenness to work towards attaining a full GAI diploma – these are really positive words to hear.”  They stand more chance of being snapped up when they already have industry experience and/or qualifications, and the compensation and benefits package on offer can be more attractive for that perfect fit. 

The benefit for clients of embracing returning candidates is that they are often keen continue their industry qualifications, having made a commitment to return to the industry. Candidates are often hopeful of career progression that gives them a thirst to learn, this type of candidate has the potential to be a ‘prime catch’ and with the right support, development and nurturing can go on to become a long-serving employee with invaluable knowledge.

At SFR Recruitment Solutions we considerably reduce the search time for our clients by finding them excellent industry experienced candidates to interview. As well as knowing the sector really well, we also work closely with our clients, listening to them and taking down a precise brief.  SFR Recruitment Solutions are specialists for the Architectural Ironmongery, Doors, Access Control and Door Hardware sector. If you are looking for any support with recruitment or need any advice, get in-touch with Matthew or Jamie at www.sfrrecruitment.co.uk.

Ironmongery Estimator – SFR359

Our client is an independent Architectural Ironmonger and Builders Merchants based in Kent

Established since 1985 and have built up a good reputation in the construction industry.

Currently in the process of building a new warehouse and offices and employ around 30 staff. The environment is a very busy, friendly, family company with a good mixture of staff.

We are looking for the following: Architectural Ironmonger. Someone who can hit the floor running not shy of joining in and helping the business grow. Also possibility of helping to mentor an apprentice if it fitted in with the continued growth.

  • Ironmongery scheduling: House Builder and Commercial.
  • General ironmongery sales via phone, email.
  • Booking out and inputting.
  • Liaising and negotiating with suppliers and customer.
  • Trade counter assistance (ironmongery)

Hours 8-5pm or 8.30 – 5.30pm, Monday to Friday.

Salary, depending on the obvious background and experience £25 – £32k

The business has two company dogs (Labradors) fairly placid and sleep most of the day. Just in case anyone has a fear or allergy. It’s an exciting time for the business and would love for someone to want to join an independent company and help us grow even more.

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Ironmongery Estimator – SFR356

Our client was formed back in 1995, offering exceptional products and service. Over the years forming fantastic relationships architects and interior designers,

Estimator position, dealing with a comprehensive range of manufactured high end architectural ironmongery

  • Review drawings and project related information provided by architects and specifying consultants
  • Price up hardware specifications and produce formal quotations
  • Offer technical advice to resolve customer queries
  • Build and maintain working relationships with clients to encourage repeat business
  • Deploying a strong sense of ownership and responsibility for meeting the requirements of the role
  • Input all relevant information on to internal scheduling software and CRM system
  • Prioritising workload to ensure that project deadlines are met
  • Pricing up projects ranging from £1k to £500k
  • Predominantly head office based but opportunity to make client and site visits
  • Must have estimating experience within the building products market sector
  • Ideally will have experience working with architectural ironmongery, door hardware or associated ironmongery products
  • Ideally will be a member of The Guild of Architectural Ironmongers (GAI)
  • The ability to work under pressure and to timescales when required
  • Excellent communication skills both written and verbal
  • Ability to read and interpret technical drawings
  • PC literate (Microsoft Office)
  • High levels of organisation, attention to detail and numerical skills

Estimator, Quoting, Estimates, Building Products, M&E, Lighting, Flooring, Architectural Ironmongery, Handrails, Balustrades, Accessibility products, Door Closers, Hinges, Automatic Doors, Access Control, Door Hardware, Ironmongery, Locks, Washrooms, Door hardware, Doorsets.

This is an exciting opportunity for the right individual to the team in an engaging and interesting role, helping our customers get what they need out of our products. Apply today!

Please contact SFR Recruitment Solutions.

Estimator – SFR351

Our client is a leading supplier of performance doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

Job Title: Estimator

Remuneration: £25,000 – £40,000 (Dependant on experience) + bonus

Role:

  • Estimator position dealing with a manufactured range of performance doorsets and ironmongery
  • Managing all inbound enquiries via telephone and email
  • Read and interpret customer requirements before producing quotations
  • Build and develop relationships with architects and tier 1 contractors
  • Deal with any other general admin and technical enquiries
  • Dealing with multiple order and enquiry values up to circa £1m

Requirements:

  • Must have estimating experience within the construction industry
  • Ideally will have experience working with doors, doorsets, hardware & ironmongery.
  • Ability to read and interpret technical drawings
  • Excellent communication skills, both written and verbal
  • High levels of attention to detail and organisation
  • Full UK driving license
  • Hungry, intelligent and humble
  • Works well in a team or alone
  • Customer service orientated

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Specification Consultant – SFR350

Our client have been Architectural Ironmongery specialists since 1986. Allowing customers to

order online, in store, or over the phone. We sell a variety of products, including architectural

ironmongery, sliding door gear, electrical, and bathroom items. The specification team works with

architects, designers, contractors, and clients to build reliable specifications and deliver projects to

the highest degree.

Key Responsibilities

• Assist customers with project specification and scheduling.

• Handle project and delivery requirements.

• Conduct customer and site visits.

• Manage own project quote bank.

• Liaise with team and assist with tasks if required.

Skills & Experience

• Dip GAI diploma required.

• Ability to write and prepare an ironmongery schedule.

Behaviours & Beliefs

• Show a keen interest in our customers.

• Demonstrate a pro-active, “can do” attitude.

• Be flexible and willing to support all areas of the business as required.

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Specification Consultant – SFR347

Our client specialises in the manufacture and supply of architectural ironmongery, security and automation systems, they are looking to appoint a Specification Consultant who have excellent technical sales and specification skills.

The position:

  • Develop and maintain relationships with Key Architects in your area
  • Influence hardware specifications using the company product portfolio
  • Follow up on all new Leads, Projects & Quotes received
  • Track all projects and outstanding quotes from the design and specification stage through to negotiation and procurement
  • Record all Sales activities on the company CRM system
  • Keep all accounts on the CRM up to date (names, star rating, address and social media etc.)
  • Complete the monthly Sales Dashboard within three working days of receiving it
  • Ensure all project “Required by” and “Completion Dates” are kept up to date
  • Complete Sales Top sheets to the highest quality ensuring all required information is completed
  • Competently complete F80 forms for all new bespoke products
  • Submit project case studies regularly
  • Ensure all business-related expenses are submitted within five working days upon receipt of the expense statement
  • Prepare annual sales budget forecasts
  • Assist with marketing initiatives
  • Present an allotted amount of Company CPD Presentations annually
  • Keep up to date with technical knowledge and reviewing professional publications
  • Proactively work alongside an allocated Internal Sales member to ensure your quotes within your quote bank, at whatever stage, are continually followed up, reporting current and next actions clearly

Key Competencies and Skills.

  • Results Focus-Focused on delivering results and demonstrate accountability for actions with a high level of quality Attention to detail
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements Technically knowledgeable about products
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organisation
  • Teamwork– The capacity to work in interaction with others, in mutual support
  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

Why should you apply?

An opportunity to contribute towards the growth of a successful business who offer a full and comprehensive training package, along with a competitive salary and additional benefits.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Specification Consultant – SFR346

Our client specialises in the manufacture and supply of architectural ironmongery, security and automation systems, they are looking to appoint a Specification Consultant who have excellent technical sales and specification skills.

The position:

  • Develop and maintain relationships with Key Architects in your area
  • Influence hardware specifications using the company product portfolio
  • Follow up on all new Leads, Projects & Quotes received
  • Track all projects and outstanding quotes from the design and specification stage through to negotiation and procurement
  • Record all Sales activities on the company CRM system
  • Keep all accounts on the CRM up to date (names, star rating, address and social media etc.)
  • Complete the monthly Sales Dashboard within three working days of receiving it
  • Ensure all project “Required by” and “Completion Dates” are kept up to date
  • Complete Sales Top sheets to the highest quality ensuring all required information is completed
  • Competently complete F80 forms for all new bespoke products
  • Submit project case studies regularly
  • Ensure all business-related expenses are submitted within five working days upon receipt of the expense statement
  • Prepare annual sales budget forecasts
  • Assist with marketing initiatives
  • Present an allotted amount of Company CPD Presentations annually
  • Keep up to date with technical knowledge and reviewing professional publications
  • Proactively work alongside an allocated Internal Sales member to ensure your quotes within your quote bank, at whatever stage, are continually followed up, reporting current and next actions clearly

Key Competencies and Skills.

  • Results Focus-Focused on delivering results and demonstrate accountability for actions with a high level of quality Attention to detail
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements Technically knowledgeable about products
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organisation
  • Teamwork– The capacity to work in interaction with others, in mutual support
  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

Why should you apply?

An opportunity to contribute towards the growth of a successful business who offer a full and comprehensive training package, along with a competitive salary and additional benefits.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Business Development Manager – SFR341

Our client is a leading British Manufacturers of the Finest Architectural Hardware are looking to recruit an experienced Business Development Manager to grow and develop profitable sales across its multiple sales channels

The ideal candidate will have an understanding of the specification sales process and have experience in dealing with Architectural Ironmongers, Interior Designers and Architects, as well as the OEM Market

Principle duties and Key responsibilities.

  • Increasing sales by achieving agreed quarterly sales targets.
  • Maintain and develop relationship with an existing established customer base
  • Identify and develop new opportunities across multiple market sectors
  • Manage and plan your time efficiently and effectively making contact with your customers and potential customers via appropriate methods.
  • Increase market awareness and promote the Croft Brand
  • Actively update activity records via our CRM system.
  • Produce quotations in line with customer expectations
  • Represent the Company at industry events and forums
  • Work towards industry recognised Continual Professional Development

Reporting to the Head of Sales monthly analysing your individual performance through sales figures and KPI’s, the company service levels, market activity and competitor activity.

Knowledge, Skills, and Abilities required

The ideal candidate will have experience within the Architectural Ironmongery or Door and Window Market and either hold or will be working towards recognised industry qualifications (DipGAI, RegAI, FDIS)

You will need to be self-motivated with excellent communication and people skills with experience of specifying a selling a technical product

PC Literate with experience of the usual MS office products as well as understanding of the use of professional CRM Systems

What can you expect?

A competitive package with benefits including:

· Group Life Insurance

· Pension with employer contribution

· In addition our employees get 30 days annual leave in 2022 including their Birthday.

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Customer Service Sales Assistant – SFR340

SFR Recruitment Solutions are pleased to be supporting a leading UK manufacturer specialising in the design, development, manufacture and supply of high-performance architectural hardware and bespoke applications.

Internal Sales / Customer Service Advisor – Salary £22k – £25k

Full time position based in WS9

Role:

  • Processing customer sales orders from enquiry to acknowledgement
  • Proactive sales activity, including contacting existing and new customers and promoting the company’s products & services
  • Supporting the Sales Office Manager with customers longer-term requirements and managing delivery schedules
  • Assisting the Customer Services function with proactive updating of customers with any changes to their orders
  • Maintaining customer data on computer systems
  • Liaising with UK Sales Managers or Technical Sales as appropriate to develop sales opportunities
  • Office administration and document management, general phone enquiries
  • Proactive involvement in the improvement of the department against KPIs and improvement projects
  • Any other reasonable tasks as requested

Key Skills

  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

If you are interested in this position, please contact SFR Recruitment Solutions.

Regional Sales Manager – SFR339

Our client is a family owned supplier of performance doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

The core mission of the Regional Sales Manager is to increase new business revenue from a developed pipeline and support a Technical Sales Manager by breaking down barriers and opening doors to secure audiences and build trusted and lasting relationships with new and existing clients. Customer contact is mainly face to face with transactional activity via the telephone as well. You will be working as a team with the technical sales manager.

Since the beginning of 2022, the wider sales team has been refining and cleansing the sales pipeline implementing major improvements to the sales process through a development of Gateways for both the external and internal sales teams. With a high potential (£17M) of quoted work with requirement for delivery in 2023, in London and Southern England alone, there is a need to support an existing technical sales team by helping to open doors and break new ground with existing and new clients, through; persistent, energetic, passionate and personable approaches, to open the mind, and close the sale.

Main Duties

✓ Build relationships with New & Existing Customers (Contractors)

✓ Build relationships with Architects and get specified on identified major Projects/Industry Sectors.

✓ Achieve Sales Targets and manage the front-end profitability of the territory.

✓ Provide consultative/technical advice to clients on fire test certification within Project Specifications

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

SFR Recruitment Solutions