• SFR RECRUITMENT SOLUTIONS

Tag: Architectural Hardware

Business Development Manager – SFR341

Our client is a leading British Manufacturers of the Finest Architectural Hardware are looking to recruit an experienced Business Development Manager to grow and develop profitable sales across its multiple sales channels

The ideal candidate will have an understanding of the specification sales process and have experience in dealing with Architectural Ironmongers, Interior Designers and Architects, as well as the OEM Market

Principle duties and Key responsibilities.

  • Increasing sales by achieving agreed quarterly sales targets.
  • Maintain and develop relationship with an existing established customer base
  • Identify and develop new opportunities across multiple market sectors
  • Manage and plan your time efficiently and effectively making contact with your customers and potential customers via appropriate methods.
  • Increase market awareness and promote the Croft Brand
  • Actively update activity records via our CRM system.
  • Produce quotations in line with customer expectations
  • Represent the Company at industry events and forums
  • Work towards industry recognised Continual Professional Development

Reporting to the Head of Sales monthly analysing your individual performance through sales figures and KPI’s, the company service levels, market activity and competitor activity.

Knowledge, Skills, and Abilities required

The ideal candidate will have experience within the Architectural Ironmongery or Door and Window Market and either hold or will be working towards recognised industry qualifications (DipGAI, RegAI, FDIS)

You will need to be self-motivated with excellent communication and people skills with experience of specifying a selling a technical product

PC Literate with experience of the usual MS office products as well as understanding of the use of professional CRM Systems

What can you expect?

A competitive package with benefits including:

· Group Life Insurance

· Pension with employer contribution

· In addition our employees get 30 days annual leave in 2022 including their Birthday.

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Customer Service Sales Assistant – SFR340

SFR Recruitment Solutions are pleased to be supporting a leading UK manufacturer specialising in the design, development, manufacture and supply of high-performance architectural hardware and bespoke applications.

Internal Sales / Customer Service Advisor – Salary £22k – £25k

Full time position based in WS9

Role:

  • Processing customer sales orders from enquiry to acknowledgement
  • Proactive sales activity, including contacting existing and new customers and promoting the company’s products & services
  • Supporting the Sales Office Manager with customers longer-term requirements and managing delivery schedules
  • Assisting the Customer Services function with proactive updating of customers with any changes to their orders
  • Maintaining customer data on computer systems
  • Liaising with UK Sales Managers or Technical Sales as appropriate to develop sales opportunities
  • Office administration and document management, general phone enquiries
  • Proactive involvement in the improvement of the department against KPIs and improvement projects
  • Any other reasonable tasks as requested

Key Skills

  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

If you are interested in this position, please contact SFR Recruitment Solutions.

Area Sales Manager – Merchants – SFR337

Our client is a leading designer and supplier of top quality door hardware, including door handles, knobs, locks, hinges and more.

An exciting opportunity has arisen within the External Sales Team, providing exceptional sales service across South East of England region.

Purpose of the role

To proactively manage and maximise sales opportunities for company products in an appointed region within the Merchant channel by delivering customer service excellence. This role will continuously develop sales by achieving agreed budgets while also growing our new and existing customer base. 

Key responsibilities

•             Establishing, developing and maintaining strong relationships with current and potential customers in the region and beyond.

•             Providing merchandising expertise to drive sales performance for our business and subsequently our customer businesses. 

•             Achieving sales budgets, margins, call rates and new-lead targets.

•             Contributing to a team-working environment, managing workloads to improve efficiencies together.

•             Working towards understanding customer needs and supporting the systematic gathering of customer feedback on service improvements.

•             Working with Supply Chain to provide sales information and where possible provide customer forecasts to enable us to meet known demand and project requirements.

•             Identifying competitor products in store and online, reporting on findings and offering alternatives where available.

•             Pro-actively using a CRM System to help the customer service team with customer enquiries such as price, availability etc.

•             Assisting Customer Service and Finance with root cause analysis on invoice queries to speed up resolution times.

•             Effectively taking ownership and managing back orders, call off orders and quotations to convert as many sales as possible.

•             Dealing with technical and specialist enquiries from customers where appropriate.

•             Carrying out initial site visits, working with the relevant technical expert to find solutions for customers and end users.

•             Using CRM to store customer information and utilise as part of pre-call preparation.

•             Managing your customer stakeholder mapping and detailed account management.

•             Delivering strategic outbound calling to both drive sales and maintain customer intimacy.

•             Generating and following up specification leads, coordinating with the specification team.

•             Using the latest technology to communicate with our customers to enable effective field calls and office/working from home as required.

•             Educating customers about products and services remotely using latest technology.

•             Assisting in the preparation of sales action plans to determine and deliver sales goals.

•             Representing the company at relevant business events, trade shows and exhibitions.

•             Building product knowledge and maintaining industry awareness.

•             Providing reports on regional sales performance, market trends and opportunities.

Skills, competencies and personal experience

•             Strongly self-motivated and able to manage time effectively to maximise productiveness in the working day.

•             Professionalism and due diligence.

•             Structured selling skills.

•             Strong negotiation skills.

•             Excellent written and verbal communication skills to work cross functionally with different departments in the organisation and senior customer contacts.

•             The ability to manage multiple priorities and deadlines.

•             Commercial acumen.

•             Project management skills.

•             The ability to create and maintain strong business relationships.

•             Calm under pressure and professional at all-times.

•             A good understanding of Microsoft Office and competence with a variety of software packages such as CRM.

•             A tenacious approach to developing our business.

•             Energy and enthusiasm.

•             Can plan and execute a detailed, effective and logical journey planner which may include travel nationally where required. This will require flexibility from a successful candidate.

•             Ideally DipGAI qualified or relevant industry experience but is not essential.

•             A minimum of 2 years’ experience in a similar role, ideally in a B2B environment.

•             A proven track record of hitting targets and delivering projects.

If you are interested in this position, please contact SFR Recruitment Solutions.

Area Sales Manager – SFR332

Our client is an established and well respected Architectural Ironmonger located in Yorkshire.

We are looking to recruit an Area Sales Manager covering the North of England/M62 corridor from Sheffield upwards but not into Scotland. The successful candidate will require experience in the architectural ironmongery industry, ideally in an external sales role. They will be responsible for maintaining and developing a previous customer base as well as developing new customers and business opportunities.

Any person applying must be comfortable dealing with main contractors, joinery sub contractors, internal fit out companies and architects, G.A.I qualified would be an advantage but not a necessity.

The successful candidate would be supplied with a fully expensed company car, mobile phone and laptop. They will be entitled to 22 days annual leave and will be enrolled in the companies pension scheme.

Responsibilities:

  • Build strong long lasting relationships with all customers.
  • Generate new enquires for future work and secure orders.
  • Identify new business opportunities and follow them through.
  • Assist with the running of the projects for example site visits.
  • Overall management of customer account.

Job Type: Full-time

Salary: £40,000 – 50,000 per year including bonus.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Specification Sales Consultant – SFR327

Our client specialises in the manufacture and supply of architectural ironmongery, security and automation systems, they are looking to appoint a Specification Consultant who have excellent technical sales and specification skills.

The position:

  • Develop and maintain relationships with Key Architects in your area
  • Influence hardware specifications using the company product portfolio
  • Follow up on all new Leads, Projects & Quotes received
  • Track all projects and outstanding quotes from the design and specification stage through to negotiation and procurement
  • Record all Sales activities on the company CRM system
  • Keep all accounts on the CRM up to date (names, star rating, address and social media etc.)
  • Complete the monthly Sales Dashboard within three working days of receiving it
  • Ensure all project “Required by” and “Completion Dates” are kept up to date
  • Complete Sales Top sheets to the highest quality ensuring all required information is completed
  • Competently complete F80 forms for all new bespoke products
  • Submit project case studies regularly
  • Ensure all business-related expenses are submitted within five working days upon receipt of the expense statement
  • Prepare annual sales budget forecasts
  • Assist with marketing initiatives
  • Present an allotted amount of Company CPD Presentations annually
  • Keep up to date with technical knowledge and reviewing professional publications
  • Proactively work alongside an allocated Internal Sales member to ensure your quotes within your quote bank, at whatever stage, are continually followed up, reporting current and next actions clearly

Key Competencies and Skills.

  • Results Focus-Focused on delivering results and demonstrate accountability for actions with a high level of quality Attention to detail
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements Technically knowledgeable about products
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organisation
  • Teamwork– The capacity to work in interaction with others, in mutual support
  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

Why should you apply?

An opportunity to contribute towards the growth of a successful business who offer a full and comprehensive training package, along with a competitive salary and additional benefits.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Area Sales Manager – SFR326

Our client is a privately owned and growing company. Leading suppliers of Architectural Ironmongery and Security product ranges.

We are looking for a candidate who will join this sales team with a hunger to develop an existing customer base and increase sales revenue for Mechanical and electro locking systems, panic hardware and general Architectural Ironmongery.

The successful individual must demonstrate or have: –

  • Successful external sales experience within the U.K. lock products industry for a lock manufacturer, distributor, large locksmith organisation or similar.
  • Some knowledge and understanding of access control and / or electronic locking systems.
  • A good knowledge and understanding of mechanical locking and master key systems.
  • A good knowledge and understanding of Panic Hardware.
  • Some knowledge and understanding of Door Furniture and accessories.
  • G.A.I. qualifications and /or proven completion of any stage of the G.A.I education process could be advantageous
  • Must be highly computer literate with an excellent knowledge of Microsoft PowerPoint, Excel and Word programmes.
  • Excellent commercial and product sector awareness.
  • Enthusiastic, self motivated, positive and energetic personality.

The successful individual will be offered: –

  • Competitive basic salary and commission/ bonus structure
  • Laptop and mobile phone
  • Company car and petrol card
  • Company expenses card
  • Company Pension Scheme

If you are interested in this position, please contact SFR Recruitment Solutions.

Regional Sales Manager – SFR325

Our client is a leading designer and supplier of top quality door hardware, including door handles, knobs, locks, hinges and more.

An exciting opportunity has arisen within the External Sales Team, providing exceptional sales service across South East of England region.

Reporting to the Head of Sales, the role requires the incumbent to further establish, maintain and expand the Company’s customer base within this region. They will promote and enhance the Company position and reputation by developing strong and long-term customer relationships, providing the highest standard of customer service, ensuring delivery of the annual sales plan.

What you’ll be doing:

  • Maintaining the appropriate level of contact with the existing customer base, ensuring effective area planning to maximise call and closing rates
  • Liaise with the Internal Sales team to follow up on customer enquiries on a timely basis, ensuring customer satisfaction
  • Maximise sales for your area through the generation of new business by proactively targeting new customers
  • Continuously analyse customer spends to effectively manage the product/service mix, pricing and margins to ensure full range selling
  • Develop multi-level contacts within assigned key accounts to maintain strong relationships throughout the business
  • Collaborate with the Product Development team to monitor and report on market and competitor activities and promote new product ranges
  • Liaise with Marketing to plan and support activities with customers
  • Work alongside Finance to ensure procedures are followed and invoices are paid in accordance with our standard terms, acting as key liaison in first instance
  • Provide detailed monthly reports for your area
  • Ensure all internal IT systems are kept fully updated, including opportunities for new products
  • Work in accordance with our company values of ‘Do the Right Thing’, ‘Never Stop Growing’ and ‘Make it Happen’ in regard to both external customers and internal colleagues
  • Work in accordance with our Health and Safety policy, ensuring a Safety First attitude at all times

What we’re looking for:

  • Excellent communication skills with ability to communicate at all levels
  • Previous industry experience together with extensive understanding of our product range and their application is highly desirable
  • GAI qualified
  • Able to build and sustain effective long-term customer and team relationships
  • Self-motivated with a proactive approach, able to self manage and prioritise own work load
  • Willing to travel and spend time away overnight as required, due to the size of area
  • Problem solver with decisive approach
  • Excellent negotiation and closing skills
  • Strong presentation skills both face to face and in writing
  • Results driven
  • Strong IT and presentation skills, proficient in all Microsoft office
  • Full Clean Driving licence

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Area Sales Manager – SFR314

Our client is a leading brand of Architectural Hardware products selling to the trade, merchant and distribution channels.

Due to an internal promotion, they are looking to recruit an Area Sales Manager with architectural ironmongery and builders merchants sales background to develop our growing business and manage existing customer based in Scotland.

Responsibilities

  • To manage existing architectural ironmongery and builders merchant accounts
  • Develop new sales business with existing accounts in the territory
  • Actively developing new business accounts

Working hours

Monday to Friday, 8:30 – 17:00

1 hour lunch break

Salary – £30,000.00 – £40,000.00 dependent on experience.

Company car and fuel card

Non – contractual bonus based on sales/ non- contractual spot bonuses

Family run business with a low labour turnover

Auto enrolment into the government workplace pension scheme

Expenses paid for.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Area Sales Manager – SFR313

Our client is a leading brand of Architectural Hardware products selling to the trade, merchant and distribution channels.

Due to an internal promotion, they are looking to recruit an Area Sales Manager with architectural ironmongery and builders merchants sales background to develop our growing business and manage existing customer based in midlands.

Responsibilities

  • To manage existing architectural ironmongery and builders merchant accounts
  • Develop new sales business with existing accounts in the territory
  • Actively developing new business accounts

Working hours

Monday to Friday, 8:30 – 17:00

1 hour lunch break

Salary – £30,000.00 – £40,000.00 dependent on experience (negotiable)

Company car and fuel card

Non – contractual bonus based on sales/ non- contractual spot bonuses

Family run business with a low labour turnover

Auto enrolment into the government workplace pension scheme

Expenses paid for.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Internal Sales Person – SFR312

Our client is a designer and manufacturer of luxury door and window hardware, supplying to prestigious properties around the world. A Sales Representative is required to join the growing team and we are looking for someone with a proven track record of achieving sales whilst growing and progressing client accounts through the sales cycle.

Working as part of our team towards sales targets the role will involve:

– Making outbound calls to customers and prospects

– Building relationships, providing a high quality of service and identifying sales opportunities.

– Dealing with phone and email enquiries, following up opportunities through to point of sale.

– Accurately processing orders within a timely and efficient manner.

– General office administration duties.

This position would suit a proactive, committed, and enthusiastic individual with a willingness to learn an exciting new portfolio whilst maintaining and continually expanding product knowledge. Reliable and punctual, sales driven, friendly, confident with good communication and written skills, with experience working within a similar role.

This is an exciting position within a well-established and ambitious company. Working hours are Monday to Thursday 8.30am to 5.00pm and 8.30am-4.00pm Friday. New modern offices and free onsite parking.

If you are interested in this position, please contact SFR Recruitment Solutions.

SFR Recruitment Solutions