• SFR RECRUITMENT SOLUTIONS

Tag: Door hardware

Customer Service and Administration Manager – JS192

About the Company:

Our is a leading distributor of door and window hardware to the UPVC and timber industry within the UK.

Our client’s door division is a thriving part of the business and is experiencing significant growth.

As a Customer service Manager, you will be part of a busy office at their Nottingham branch and will provide general management and support within the office.

Running a small of team of 4.

It will be expected that the role will involve taking the lead in dealing directly with customers to resolve service issues by telephone and email as well as managing the team, liaising with production, suppliers and head office personnel.

Preference given to someone from a windows and doors, building products or home improvement background.

Benefits:

  • Holiday entitlement including bank holidays
  • Free Parking
  • Pension Scheme

If you believe you are suitable for our Customer service and administration manager position then please apply now! Contact jamie@sfrrecruitment.co.uk

Inventory Planner: Devon

  • £20,000 – £25,000
  • Newton Abbot, Devon.
  • Permanent
  • Door Hardware
  • Job Ref: JS169

SFR Recruitment Solutions are supporting a leading manufacturer of Door Hardware. The role we are recruiting for Inventory Planner.

Primary objective

To ensure full availability of Inventory to meet customer orders and forecast requirements in

accordance with customer demand and inventory targets.

Responsibilities

• Maintain and develop existing supply chains

• Accurate interpretation of forecasts in support of Purchase Order placement

• Integral part of the Planning team and key liaison between Sales, Product Management, Quality, Customer Service, Operations etc.

• Ensuring Purchase Orders are shipped on time from suppliers – expediting when necessary.

• Liaising & co-ordinating Inbound consignments with Freight Forwarders to ensure maximum efficiencies are obtained.

• Maintaining accurate detail pertaining to products on Microsoft AX and Syspro.

• Compilation, analysis and presentation of key data related to Inbound Supply to Management within the business.

Main Duties

• Monitor customer forecasts and associated demand, ensuring optimum inventory levels are ordered when required.

• Communicate with overseas suppliers & freight forwarders.

• Daily communicate with customer services in respect of stock availability to meet customer orders.

• React to changes in customer demand and take necessary action to mitigate risk to the business where possible, with existing purchase orders.

• Enter/maintain accurate data onto ERP systems

• Work closely with the Group central purchasing team to leverage best value.

Functional competencies

• Communication and Interpersonal Skills

• Teamwork

• Customer Focus

• Problem Solving

• Continuous Improvement

• Leadership

• Planning and Organisation

Special Competencies:

• Multitasking

• Flexible

• Analytical

For further information regarding the role please contact Jamie at SFR Recruitment Solutions

07512602081

jamie@sfrrecruitment.co.uk 

Ironmongery Sales Executive: East Anglia

  • £25,000 + Bonus & travel allowance
  • East Anglia (Home-based)
  • Permanent
  • Architectural Ironmongery

Position & Responsibilities

Drive sales of Architectural Ironmongery and Door Hardware products through local contractors, builders, developers through reactive and proactive telephone/pc based activities.

This role requires a self motivated and well organised individual with a passion for sales and excellent levels of customer service. 

Our client is business that is family-owned with aspirations to grow the team whilst generating new sales opportunities in the East Anglia and North London area. 

This business stocks high and has excellent delivery times, whilst priding themselves on first class customer service. 

Phone, IT and company software is provided for home based work. 

If this sounds like the role for you please contact Matthew at SFR Recruitment Solutions for further information!

Email: matthew@sfrrecruitment.co.uk

Telephone: 07512602431

Specification Sales Consultant: South

  • £40,000 – £50,000 + Bonus & Car allowance
  • South & London
  • Permanent
  • Door Hardware Manufacturer
  • Job Ref: MR163

Position & Responsibilities

Open to candidates from a variety of backgrounds.

To manage, maintain and convert all new and existing projects and quotes held within the company quote bank, ensuring an upward growth curve.

To systematically grow relationships with our Architects, Interior Designers, Main & Sub Contractor customer base while providing a high level of customer service.

• Develop and maintain relationships with Key Architects in your area.

• Influence hardware specifications using the company product portfolio.

• Follow up on all new Leads, Projects & Quotes received

• Track all projects and outstanding quotes from the design and specification stage through to negotiation and procurement.

• Record all Sales activities on the company CRM system.

• Keep all accounts on the CRM up to date (names, star rating, address and social media etc.)

• Ensure all project “Required by” and “Completion Dates” are kept up to date.

• Submit project case studies regularly.

• Prepare annual sales budget forecasts.

• Assist with marketing initiatives.

• Present an allotted amount of Company CPD Presentations annually.

• Keep up to date with technical knowledge and reviewing professional publications.

• Proactively work alongside an allocated Internal Sales member to ensure your quotes within your quote bank, at whatever stage, are continually followed up, reporting current and next actions clearly

Skills & Experience

• Experience in sales for Ironmongery or Hardware Company.

• Formal sales training.

• Contacts with Architects

• Confident and personable

• Clean driving licence

• GAI Diploma

Why should you apply?

This is a brilliant opportunity for a highly skilled and experienced individual in the Ironmongery

industry to further develop their career.

Do you possess these fit these exact skills and experience required to suit our client’s specification sales role?

Please contact Matthew at SFR Recruitment Solutions for further information!

Email: matthew@sfrrecruitment.co.uk

Telephone: 07512602431

Purchasing Assistant: West Midlands

  • £20,000 + Bonus
  • West Midlands
  • Permanent
  • Door Hardware
  • Job Ref: MR159

SFR Recruitment Solutions are working closely with a client in the West Midlands who would like to hire a Purchasing Assistant.

The Primary Objectives

Contribute to the purchasing function to ensure the maximum availability of products to maximise sales and profitability. 

Key responsibilities

  • Maintain a positive and customer focussed attitude to ensure customer satisfaction. 
  • Actively contribute to the complete stock management process – from purchase planning, stock purchasing, stock receipt, handling, storage and despatch. 
  • Place purchase orders with suppliers for stock items to ensure stock availability at all times. 
  • Place purchase orders with suppliers to satisfy specific customer orders that may be fulfilled on a ‘back to back’ basis. 
  • Ensure that all supplier details and product information, including costs and reorder levels, are current and accurate. 
  • Input / communicate delivery times and specific requests for supplier lead times as requested. 
  • Monitor outstanding purchase orders — being proactive concerning any delays, communicating information as necessary. 
  • Communicate and work with other operational departments/sales personnel to achieve customer satisfaction. 
  • Obtain supplier order confirmations and check for accuracy including any carriage charges. 
  • Resolve any stock discrepancies with suppliers and assist with the resolution of any supplier invoice queries. 
  • Carry out stock adjustments.
  • Provide support for related administrative tasks 
  • Carry out other clerical and administration such as filing, ordering of office stationery, and despatch of the post. 
  • Contribute to maintaining appropriate stock levels in line with the business objectives of ‘on time in full and stock turn’. 
  • Ensure fast, efficient and professional handling of all enquiries. 
  • Ensure output is accurate with minimal errors. 
  • Identify opportunities for reducing complexity and cost of doing business. 

The Ideal Candidate

  • Have proven experience working with numbers and spreadsheets.
  • Have purchasing/supply chain related experience (desirable) 
  • Have a high level of accuracy/attention to detail. 
  • Have an understanding of re-ordering / purchase planning. 
  • Be an excellent team player with the ability to work successfully as an individual. 
  • Be able to demonstrate problem-solving skills. 
  • Have good planning and organisation skills. 
  • Show excellent communication and interpersonal skills.

Contact Matthew today for further information!

07512602431

matthew@sfrrecruitment.co.uk

 By sfrrecruitment

SFR Recruitment Solutions