• SFR RECRUITMENT SOLUTIONS

Month: April 2021

Technical Support Engineer – JS189

Technical Support Engineer (Composite Doors) required to join Entrance Composite Door Solutions, covering a broad midlands based area on a full-time contract. This successful Nottingham based company requires a Technical Support Engineer, with previous experience of door installation, fabrication and maintenance- with a minimum of 2 years’ experience (or relevant qualifications) fabricating or fitting Composite door systems, uPVC door systems, Wood or Aluminium products. The Technical Support Engineer is an essential role to rectify product and installation related faults for Entrance Composite Door Solutions- customer installed products, throughout our excellent 10-year warranty guaranteed period. This is a reactive role; fast-paced and challenging.

The successful candidate will help drive the success of our unique aftercare programme ‘Entrance Care+’ and will be pivotal for maintaining relations between Entrance Composite Doors and it’s valued customers, as well as solidifying the homeowners’ attachment with the Entrance brand.

Main role and responsibilities…

• Visiting customer homes, identifying the fault and taking the appropriate action to rectify.

• Actioning timely repairs or remedials.

• Establish and maintain good customer relationships, Championing Entrance Composite Door Solutions’ customer service.

• Liaise with the Customer Care to ensure customer & service level agreements are met.

• Identifying and communicating to us, ensuring a continuous improvement cycle continues.

• Complete all call closure and necessary paperwork accurately and in a timely manner.

• Maintain vehicle stock to ensure customers of a first-time-Fix.

• Maintain your technical training to ensure adequate expertise.

• Extra working hours and some overnight stay may be required.

We are looking for…

• Good technical abilities, with a solutions orientated mindset and the ability to problem solve.

• People with a passion – For the products we sell and for the work you do.

• Communicators- Talking to your team, manager and most importantly our customers.

• Prioritise- Identifying what jobs take priority for the benefit of the company & customers.

• Time Management – Completing each job in a timely, “Right First Time” approach.

• Pride – Have pride in your work, can remain focused and motivated.

What We Offer…

• Competitive Salary

• Van (for business use only)

• 20 days holiday plus 8 Bank Hols.

• Pension scheme.

• All tools and consumables will be provided.

If you believe you are suitable for our Customer service and administration manager position, then please apply now! Contact jmeis@sfrrecruitment.co.uk

Customer Service and Administration Manager – JS192

About the Company:

Our is a leading distributor of door and window hardware to the UPVC and timber industry within the UK.

Our client’s door division is a thriving part of the business and is experiencing significant growth.

As a Customer service Manager, you will be part of a busy office at their Nottingham branch and will provide general management and support within the office.

Running a small of team of 4.

It will be expected that the role will involve taking the lead in dealing directly with customers to resolve service issues by telephone and email as well as managing the team, liaising with production, suppliers and head office personnel.

Preference given to someone from a windows and doors, building products or home improvement background.

Benefits:

  • Holiday entitlement including bank holidays
  • Free Parking
  • Pension Scheme

If you believe you are suitable for our Customer service and administration manager position then please apply now! Contact jamie@sfrrecruitment.co.uk

Fabrication Supervisor – JS184

(Salary 25-28k)

SFR Recruitment Solutions are recruiting for an experience Fabrication team supervisor to join a market leading manufacturer in Nottinghamshire.

They are a family run business who are rapidly expanding and need a hands on supervisor/fabricator to help manage their workload coming in.

The candidates must have team management experience fabricating UPVC, Windows or Doors.

On offer is an industry leading salary and the opportunity for future progression as the business grows.

Main Duties:

  • Supervise a team a small team of fabricators. 
  • Managing the teams output and quality.
  • Manage team disputes and queries.
  • Fabrication of UPVC windows including glazing, fitting hardware such as locks and hinges.
  • Glazing of UPVC windows & Door frames.
  • To be accountable for quality of workmanship of the goods produced.
  • Maintaining work areas to ensure safe and productive environment.
  • Working flexibly as part of a team.

If you feel you’re suitable for this position then please apply today!

Dispatch operative – JS191

SFR Recruitment Solutions are recruiting for a:

Dispatch and Warehouse person to join a market leading door manufacturer in Nottinghamshire.

We are looking for an experienced team leader that can confidently lead and oversee operations within a warehouse & distribution environment.

This role is hands on, picking products and loading delivery vehicles with your team, as well as organising daily delivery routes for the distribution fleet. will require you to, as well as stock replenishment and day to day dispatch duties.

Main Duties:

  • To lead, manage and support a team of order pickers, loaders and drivers.
  • Take responsibility for management and maintenance of the vehicle fleet (currently up to 6 vans).
  • Ensure stock integrity and availability prior to loading.
  • To be accountable for accurate control of customer orders and products being transferred within the company and outside suppliers.
  • Please note that glazed doors are heavy products, the lifting of which requires good physical strength and fitness.

This position would suit someone who was worked at team leader or shift supervisor levels previously. Not only will you be hands on with the warehouse operations, you will be responsible for the training and well-being of a small team of warehouse operatives working under your guidance. Previous experience in stock management software & warehouse admin is also a must have for this role.

More about the job:

  • £10.50+ per hour dependent upon experience.
  • Current working hours are 10.00 am – 7.00pm (5:30pm Fridays)
  • Working Monday to Friday (39 hours per week) plus overtime as required.
  • Additional company benefits available
  • Opportunity to start ASAP

If you are interesting in applying get in-touch with Jamie – jamie@sfrrecruitment.co.uk

CNC Operator / Machinist – JS190

CNC Operator / Machinist

Location: Nottingham

Salary: £10- £12 per hour depending on experience.

Working hours: Monday to Thursday 9.00am – 6.00pm and Friday 9.00am -5.00pm with an hour lunch break.

Alternate shift 6.00am -3.00pm Monday to Friday

About our client:

Our client is a leading distributor of door and window hardware to the UPVC and timber industry with operations in both the UK and Ireland.  Their door division is a thriving part of the business and is experiencing significant growth.

An experienced CNC operator is required to work with their existing team at their new unit in Basford Nottingham. 

The CNC Operator / Machinist role:

The basic duties will be setting up and operating a CNC router, maintaining quality and safety standards.  Maintaining equipment and supplies and keeping records.

Reporting directly to the CNC Supervisor, you will be responsible for ensuring production and quality targets are met.

The ideal CNC Operator / Machinist must show previous performance and skills in the following areas;  

  • A CNC machine operating background would be necessary to support the ongoing manufacturing development and growth of the business.                
  • Experience on an SCM router if possible but not essential
  • Experience working on a Biesse & with BSolid programme would be advantageous
  • Knowledge of programming, Xilog also beneficial but not essential
  • Ability to work at own initiative
  • Flexible approach to work
  • Achievement of quality standards
  • Achievement of performance targets
  • Ability to follow instructions
  • Experience in woodworking
  • Excellent attitude and enthusiasm

If you feel you’re suitable for this CNC Operator / Machinist role then please apply today!

Trainee Regional Sales Manager – MR187

Security Products, Manchester, competitive salary (27-30k)

SFR Recruitment Solutions are very excited to being working on this exciting opportunity for Trainee Regional Sales Manager located near Manchester.

The Primary Objective

To learn and develop / prepare estimations for key clients and high value bids by gathering specifications, proposals, material costs and labour.

The role will include building relationships with clients whilst promoting business products and services to maximise sale opportunities.  Learning about the market place and understanding which customers are winning what work, to then develop business in the right way.

Key Responsibilities & Duties

  • Learn about who the key customers are and develop relationships in conjunction with the major bids manager
  • Provide a quality and timely estimating service to customers based on their needs and budget
  • Offer advice and guidance to customers and deliver excellent customer service
  • Analyse drawings, specifications and other documentation to prepare estimates
  • Maintain accurate records of estimates and sales
  • Achieve KPIs and sales targets
  • Feedback relevant sector or customer information the KAM within that sector, creating good communication path and understanding
  • Gain a clear understanding of customer’s business needs

Undertake any other reasonable duties as required in which you adequately trained to carry out and understand operation elements to ensure we provide the right solution.

  • Office based with Travel

The Ideal Candidate

  • Desire to learn
  • Motivated by targets
  • Ability to self-manage as this role has lots of autonomy
  • Great at building and maintaining relationships and able to easily establish rapport
  • Resilient with the ability to recover quickly from setbacks
  • Commercially aware; understanding the business, how it works, and being able to analyse local, national, and global issues which may affect the business
  • A practical approach to work
  • Excellent written and verbal communication skills
  • Committed to delivering the upmost service/support to the business and our customers
  • Reliable team player
  • Wealth of experience working within a similar role
  • Strong experience of working with drawings and plans
  • Experience within the construction or engineering industry
  • Proven track record of delivering sales growth and business relationship management

Skills, Qualifications & Training:

Essential:

•             Good working level of ICT skills on applications such as Excel, Word and Outlook

•             Full UK driving license

•             Sales qualification

Desirable:

•             Degree educated in relevant area

If you are interested in this position, please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Sales Estimator – JS188

Security Products, St Albans, competitive salary (27-30k).

SFR Recruitment Solutions are very excited to being working on this exciting opportunity for a Sales Estimator located near St Albans.

The Primary Objective

To prepare estimations of work by gathering specifications, proposals, material costs and labour. The role will include building relationships with clients whilst promoting business products and services to maximise sale opportunities.

Key Responsibilities & Duties

  • Provide a quality and timely estimating service to customers based in their needs and budget
  • Offer advice and guidance to customers and deliver excellent customer service
  • Analyse drawings, specifications and other documentation to prepare estimates
  • Maintain accurate records of estimates and sales
  • Following up on enquiries to confirm the sale
  • Using Navision ERP system for all jobs
  • Using excel to store and present data
  • Achieve KPIs and sales targets
  • Gain a clear understanding of customer’s business needs

Undertake any other reasonable duties as required in which you adequately trained to carry out

The Ideal Candidate

  • Excellent customer service skills
  • Desire to learn
  • Motivated by targets
  • Ability to self-manage as this role has lots of autonomy
  • Great at building and maintaining relationships and able to easily establish rapport
  • Resilient with the ability to recover quickly from setbacks
  • Commercially aware; understanding the business, how it works, and being able to analyse local, national, and global issues which may affect the business.
  • A practical approach to work
  • Excellent written and verbal communication skills
  • Committed to delivering the upmost service/support to the business and our customers
  • Reliable team player
  • Experience working within an internal Sales role
  • Wealth of administration experience
  • Experience of working within the construction or engineering industry
  • Good knowledge of perimeter protection products
  • Good at building working relationships
  • Practical approach to work and problems
  • Ability to understand drawings and plans

Skills, Qualifications & Training:

Essential:

  • Good working level of ICT skills on applications such as Excel, Word and Outlook
  • Full UK driving license
  • Sales qualification

Desirable:

  • Degree educated in relevant area.

If you are interested in this position, please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Territory Sales Manager – MR185

Mechanical Hardware

National

35,000 – 42,000, Bonus, Car allowance, pension.

SFR Recruitment Solutions are working on an exciting vacancy for a Territory Manager within the mechanical hardware sector.

The Primary Objective

Take responsibility for the commercial products, sales and marketing programme, development and management of the Trade channels – Builders Merchant, Independent Retail, Electrical, Locksmiths & Distribution Channel’s.

Key Responsibilities & Duties

  • Achieve budgeted product revenue, margin and required product market share.
  • Maintain close links via research and customer contact with market place issues to identify threats and opportunities.
  • Benchmark product and marketing programs against domestic and international competitors.
  • Plan, create and implement programs.
  • Identify opportunities for reducing complexity and cost of doing business.
  • Review annually the product range and recommend and implement product rationalisation programs.
  • Establish business rules and pricing structure with Commercial Managers and Directors.
  • Constantly review channel performance.
  • Prepare an annual business plan for designated accounts and geographic territory.
  • Achieve annual KPIs as agreed within budget.
  • Take ownership and responsibility for the project, ensuring specific objectives are met.
  • Proactively take responsibility for improvement of KPIs by providing data to management.

The Ideal Candidate

  • Have advanced sales and negotiation skills.
  • Have the ability to work cross-functionally and collaboratively with multiple stakeholders
  • Be proactive and identify areas of potential growth opportunities
  • Have strong commercial acumen
  • Be energetic, enthusiastic and committed.
  • Have the ability to influence others.
  • Be an excellent team player and have the ability to work successfully as an individual.
  • Be well structured and self disciplined.
  • Be IT literate with a good understanding of
    Microsoft Office.
  • Great communication skills.
  • Excellent attention to detail.

If you are interested in this position please contact SFR Recruitment Solutions.matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Amazon Account Manager – MR181

SFR Recruitment Solutions are very excited to being working on this key and strategic Amazon Account Manager opportunity. Our client is a leading brand in smart home security solutions.


The Primary Objective

To act as the central point of contact for the Amazon account within the business. To implement long term strategic plans to deliver mutual growth within the e-commerce channel. Developing both existing and new opportunities to grow brand exposure within the Amazon account.

Key Responsibilities & Duties

  • Work closely with Amazon’s European Category Manager to increase sales, listings and efficiencies across UK & EMEA
  • Relationship management; Influencing and leading in complex discussions both internally and externally to grow the Amazon business.
  • To range plan and identify product gaps.
  • Commercial excellence across sales, margin and forecasting targets.
  • Financial analysis; including P&L management and promotional funding.
  • Negotiating and managing ambiguous project briefs and situations.
  • Presenting new products and concepts.

The Ideal Candidate

  • Previous direct Amazon vendor experience.
  • P&L responsibility and Joint Business Plan implementation/building.
  • An excellent track record of year on year growth within the Amazon account.
  • The aptitude to demonstrate a strategic and commercial thought process.
  • The ability to work cross-functionally and collaboratively with multiple stakeholders.
  • The ability to be proactive and identify areas of potential growth opportunities.
  • Have strong commercial acumen.
  • Awareness of amazon advertising is preferable.
  • Excellent skills and in Excel and previous experience in data analytics.
  • Great communication skills.
  • Excellent attention to detail.

Personal Characteristics

  • Must have energy, enthusiasm and commitment
  • Able to influence others and build relationships
  • Ambitious with desire to succeed
  • An excellent team player but able to work successfully as an individual
  • Well-structured and self-disciplined
  • Smart in appearance, polite and professional
  • Excellent interpersonal communication skills
  • Must be willing to travel

If you are interested in this position please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.ukwww.sfrrecruitment.co.uk

SFR Recruitment Solutions