• SFR RECRUITMENT SOLUTIONS

Tag: Door hardware

Showroom Assistant – SFR288

Our client is an established and successful Architectural Ironmonger servicing trade customers, architects, interior designers and contractors.

About the Role

We are looking for a Showroom Assistant to support the development of the current showroom team in the SW11 area.

Key Responsibilities

  • Assisting the public and trade with their selections.
    • Process & collate customer orders.
    • Prepare quotations for customers based on their requirements.
    • Follow up quotes and enquiries to ensure maximum conversion.
    • Assist in keeping stock levels are adequate and stock rooms are tidy.
    • Assist in ensuring showroom displays are well presented and clean.
    • Reconciling tills at the end of the day.
    • Working with the showroom manager to further develop and promote the showroom.

Skills & Experience

  • Exceptional communication skills.
    • Ability to work in high paced environment
    • Computer literate (Microsoft Office)

Interest in home interiors desirable

If you are interested in this position, please contact SFR Recruitment Solutions.

Trade Counter Sales – SFR287

Our client is an established and successful Architectural Ironmonger servicing trade customers, architects, interior designers and contractors.

About the Role

We are looking for a Customer Service / Trade Counter Sale to support the development of the office and trade centre team located in SW19.

Key Responsibilities

  • Assisting the public and trade with their selections.
    • Answering the phone and dealing with email enquiries.
  • Process & collate customer orders.
    • Prepare quotations for customers based on their requirements.
    • Follow up quotes and enquiries to ensure maximum conversion.
    • Assist in ensuring trade centre displays are well presented and clean.
    • Reconciling tills at the end of the day.
    • Working with the Sales Manager to further develop and promote the trade centre and office.

Skills & Experience

  • Exceptional communication skills.
    • Ability to work in high paced environment
    • Computer literate (Microsoft Office)
    • Interest in home interiors desirable


If you are interested in this position, please contact SFR Recruitment Solutions.

Sales Executive – SFR286

Our client is a designer and manufacturer of window and door hardware products, supplying product to Architectural Ironmongers and Door manufacturers.

A Sales Executive is required to join the growing team and we are looking for someone with a proven track record of delivering high levels of customer service and account management. This is a sales administration role, you will be asked to input data and customer orders and this requires great attention to detail.

Working as part of our team towards sales targets the role will involve:

– Making outbound calls to customers and prospects

– Building relationships, providing a high quality of service and identifying sales opportunities.

– Dealing with phone and email enquiries, following up opportunities through to point of sale.

– Accurately processing orders within a timely and efficient manner.

– General office administration duties.

This position would suit a proactive, committed, and enthusiastic individual with a willingness to learn an exciting new portfolio whilst maintaining and continually expanding product knowledge. Reliable and punctual, sales driven, friendly, confident with good communication and written skills, with experience working within a similar role.

If you are interested in this position, please contact SFR Recruitment Solutions.

Technical Manager (West Midlands) – SFR284

Our client is a leading manufacturer of Architectural Hardware and Door Hardware products. 

They would like to strengthen the Product Management team by recruiting a Technical Product Manager.

The ideal candidate:

  • Technical manager experience within architectural ironmongery and or construction hardware sectors. Experience as a specifying architectural ironmonger would be considered
  • Good understanding of the harmonised standards, testing and certification processes
  • Good organisation and house keeping
  • Experience in setting up new products into CRP/ERP systems (e.g., Microsoft Dynamics AX)
  • Experience from manufacturing background would be advantageous
  • Working knowledge of Microsoft Dynamics AX, MS Project advantageous
  • GAI educated

The role would be based in the west midlands, but the candidate should be prepared to conduct site visits (within UK & Ireland).

The position offers a competitive salary and rewards package.

If you are interested in this position, please contact SFR Recruitment Solutions.

Head of Sales (National) – MR271

Our client is looking to recruit a dynamic, strategic thinking individual who will lead the Head of Sales for the Trade Channel.

The primary objective,

Set strategy, team management and execute total sales through Trade channel with P&L responsibility.

Key responsibilities and duties,

  • Provide a strong and positive contribution to the strategy and policies for the company.
  • Promote sales and market share growth through all targeted Trade, distribution, Ironmongery and Locksmith customers.
  • Manage a national and regional sales force team.
  • Drive and inspire the introduction of new products to the market
  • Instil a high performance culture within the organisation
  • Consistently protect and promote the brand.
  • Identify, develop and direct the implementation of the sales strategy for the business Trade Channel in line with the organisational strategy.
  • Identify key commercial activities and ensure successful implementation throughout the business.
  • Plan and direct the marketing and sales activities to achieve agreed financial targets and standards for the business.
  • Develop clear, creative and positive responses to competitive pressures and implement them through a national and regional sales force.
  • Work closely with product leads to determine product ranges and pricing models in response to market demands.
  • Setting targets that ensure the right actions are taken by the sales teams across all channels.
  • Measuring performance against targets and communicating the results in a way that leads to superior performance.
  • Lead in the creation of a best practice culture throughout the sales teams.
  • Develop an active role in developing appropriate sales techniques and material to support the sales team and ensure that all marketing and PR are aligned to support the sales team.
  • Recruit, Select, Develop and retain a successful sales team to ensure a high performing sales function.
  • Delivery of sales budget -top & bottom line.
  • Ensure the sales team are highly motivated.
  • Ensure sales efforts are properly balanced across all product groups.
  • Successful introduction of new products introduced into the market.

The ideal candidate,

  • Clear demonstration of strong sales team management including a track record of meeting and exceeding sales targets and budgets.
  • Previous experience of working in Trade Channel environment.
  • The ability to positively to influence others.
  • Working in a co-operative way.
  • Previous Brand management experience.
  • Experience in a complex multichannel sales environment.
  • Excellent negotiation skills.
  • Strong communication skills.

If you are interested in this position, please contact SFR Recruitment Solutions.

Sales Order Processor – Tipton – JS244

Our client is a designer and manufacturer Door hardware and locking solutions, supplying to product to the Locksmiths and Door manufacturing industry.

A Sales Order Processor is required to join the growing team and we are looking for someone with a proven track record of delivering high levels of customer service and account management. This is an administration role, you will be asked to input data and customer orders and this requires great attention to detail.

Working as part of our team towards sales targets the role will involve:

– Making outbound calls to customers and prospects

– Building relationships, providing a high quality of service and identifying sales opportunities.

– Dealing with phone and email enquiries, following up opportunities through to point of sale.

– Accurately processing orders within a timely and efficient manner.

– General office administration duties.

This position would suit a proactive, committed, and enthusiastic individual with a willingness to learn an exciting new portfolio whilst maintaining and continually expanding product knowledge. Reliable and punctual, sales driven, friendly, confident with good communication and written skills, with experience working within a similar role.

If you are interested in this position, please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.ukwww.sfrrecruitment.co.uk

Product Category Manager – MR233

Product Category Manager

SFR are excited to be recruiting for a Product Category Manager.

This position is to develop, implement, manage and drive to completion the agreed Electro mechanical product range strategies and plans, in order to achieve market share, sales turnover and gross margin objectives for all Door Hardware products.

Main Duties:

The key responsibility of the Electro-Mechanical Product Category Manager is the management of all aspects of the product group and/or service, in order to create and deliver superior customer satisfaction, whilst simultaneously providing long-term value for the company.

  • Strategic development of the Electro-Mechanical category for both UK and Export markets.
  • Collaboration with the Door Hardware Group product team for strategic development of electromechanical door solutions for both UK and Export markets.
  • Identification of market gaps, key value chain drivers, trends and customer profit potential.
  • Consistent and regular interface in the field – customer/commercial market – VOC
  • Support and drive product sales through proactive activities to support the field based commercial team.
  • Initiate and own market research, obtaining buy-in from relevant stake holders producing creative and original specifications for best-in-class customer centric products working with product Marketing and sister companies where appropriate.
  • Create and sponsor generation plans to drive NPI and product lifecycles
  • Strategic development of the Electro-Mechanical category for both UK and Export markets.
  • Collaboration with the Door Hardware Group product team for strategic development of electromechanical door solutions for both UK and Export markets.
  • Identification of market gaps, key value chain drivers, trends and customer profit potential.
  • Consistent and regular interface in the field – customer/commercial market – VOC
  • Support and drive product sales through proactive activities to support the field based commercial team.
  • Initiate and own market research, obtaining buy-in from relevant stake holders producing creative and original specifications for best-in-class customer centric products working with product Marketing and sister companies where appropriate.
  • Create and sponsor generation plans to drive NPI and product lifecycles.
  • Full and coherent understanding of competitors products and positioning in the market.
  • Identify, explore and lead new recurring revenue work streams to maximize market potential
  • Develop comprehensive service and training plans to deliver pre/post-sales support for customers and the commercial team
  • Understand and translate all industry standards and leverage to commercial advantage.
  • Overall management and co-ordination of New Product Development programs on time and to budget.
  • Creation of effective cost/price/value propositions maximizing turnover and profit potential for the business, driving market share and the re-investment in the brands.
  • Full commercialization of new product launches.
  • Monitoring and tracking of KPI’s:
    • Turnover
    • Profitability
    • Stock Control
    • SKU Management
    • NPI delivery
  • Proactively represent the Company and its interests at Industry events.
  • To be a proactive member of the businesses Product Management Team

    Education / Qualifications:
  • Ideally qualified to degree level
  • Has experience in electronics/electronic locking systems
  • Proven project management skills
  • Experienced with I.T. software / Microsoft Office & Project
  • Hold a full UK drivers license

Personal characteristics :

  • Enthusiastic, ambitious and confident
  • Self motivated, pro-active, with good communication skills
  • An excellent team player and good networker
  • Flexible approach
  • Reliable
  • Empathetic

Sales Assistant – MR226

Our client is looking for a Sales Assistant to help grow the company and bring in new business. This role is perfect for someone who is looking to learn more about sales and would be ideal for someone already in the lock and door hardware industry who is looking to make a move into sales.

Responsibilities

  • Search for potential new customers
  • Carry out market research
  • Send out emails on behalf of the company
  • Help push and promote offers via calls and emails
  • Account management
  • Help with new account applications
  • General sales assistance with day to day tasks
  • Process orders

Requirements

  • Hard-working and looking to learn more about sales
  • Computer skills including Word, Excel, and PowerPoint
  • Great communication skills
  • Strong ability to multi-task and prioritise tasks
  • Enthusiastic and energetic approach to meeting the responsibilities of your role
  • Knowledge of the lock and door hardware industry would be preferred

If you are interested in this position, please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Design Engineer – MR224

SFR Recruitment Solutions are very excited to being working on this opportunity for a Design Engineer within a Door Hardware business in the West Midlands, reporting to the Technical Manager.


The Primary Objective

Providing product/process design expertise initially focused on Emergency Exit Hardware with further NPI’s for the Door Hardware Group.

  • To control/modify/create Bills of Materials ensuring a high degree of accuracy



Key Responsibilities & Duties

Based upon NPI remit, the creation of the products through Autocad Inventor / Solid Works, ensuring accuracy of componentry.

•             Following the business Gateway process.

•             Generation of production drawings for parts and assemblies.

•             FMEA analysis (parts and assemblies).

•             Identification of key suppliers for sample production and the provision of drawings.

•             Provision of drawings/tolerances/golden samples to the Quality Department for inwards goods inspection.

•             Working with the Product Management team to ensure all data is captured in advance of product launch.

•             Raising and processing engineering changes

The Ideal Candidate

•        Industry product knowledge

•        Possess pressed componentry, machined components and plastic moulding experience

•        Hold extensive practical 3D CAD system experience and be able to demonstrate, ideally through Autocad Inventor / Solid Works

•        Assembly modelling (including mechanism design and simulation)

•        Understanding of component use of liner tolerancing

•        Proficient use of geometrical tolerancing (ISO 1101)

•        Knowledge of ISO 10135 (indication of moulded parts)

•        Experience in production drawing creation for both parts and assemblies

•        Good understanding of basic metrology

•        Excellent communication skills

•        Timeline focused

Personal Characteristics

•             Must have energy, enthusiasm and commitment

•             Ambitious with desire to succeed

•             Capable of taking responsibility, and showing initiative

•             An excellent team player but able to work successfully as an individual

•             Well-structured and self-disciplined

•             Polite and professional

•             Excellent interpersonal communication skills

•             Degree qualified or relevant experience

If you are interested in this position, please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.ukwww.sfrrecruitment.co.uk

Category Product Manager – MR197

SFR Recruitment Solutions are very excited to being working on this key and strategic Category Product Manager opportunity. Our client is a leading brand in smart home security solutions.  

 
The Primary Objective  
 
To develop, implement, manage and drive the agreed product range strategies and plans, in order to achieve market share, sales turnover and gross margin objectives for the all Door Hardware brands.
 
Key Responsibilities & Duties 

The key responsibility of the Security Product Category Manager is the management of all aspects of the product group and/or service, in order to create and deliver superior customer satisfaction, whilst simultaneously providing long-term value for the company. In addition, provide technical support to other selling units, and respective Product Managers, as and when required.

· Strategic development of the cylinders and padlocks category for both UK and Export markets. 

· Collaboration with the lock case product manager for strategic development of the mechanical push button lock category for both UK and Export markets. 

· Identification of market gaps, key value chain drivers, trends and customer profit potential. 

· Aligning product development with group strategies where possible. 

· Consistent and regular interface in the field – customer/commercial market – VOC 

· Support and drive product sales through proactive activities to support the field based commercial team. 

· Initiate and own market research, obtaining buy-in from relevant stake holders producing creative and original specifications for best-in-class customer centric products working with product Marketing and sister companies where appropriate. 

· Create and sponsor generation plans to drive NPI and product lifecycles. 

· Full and coherent understanding of competitors products and positioning in the market. 

· Understand and translate all industry standards and leverage to commercial advantage. 

· Overall management and co-ordination of New Product Development programs on time and to budget. 

· Creation of effective cost/price/value propositions maximizing turnover and profit potential for the business, driving market share and the re-investment in the brands. 

· Full commercialization of new product launches. 

· Monitoring and tracking of KPI’s: 

· Turnover 

· Profitability 

· Stock Control 

· SKU Management 

· NPI delivery 

· Proactively represent the Company and its interests at Industry events. 

· To be a proactive member of the AA DHG Product Management Team. 

The Ideal Candidate 

Education / Qualifications: 

· Ideally qualified to degree level 

· Proven project management skills 

· IT literate with good understanding of Microsoft Office and Project 

Functional competencies: 

· Communication and Interpersonal Skills 

· Teamwork 

· Customer Focus 

· Problem Solving 

· Strategic Thinking 

· Continuous Improvement 

· Planning and Organisation 

Personal Characteristics 

Team Player 

· Flexible approach 

· Reliable 

· Empathetic 

If you are interested in this position, please contact SFR Recruitment Solutions. 

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk  

SFR Recruitment Solutions