Our client is a designer and manufacturer Door hardware and locking solutions, supplying to product to the Locksmiths and Door manufacturing industry.
A Sales Order Processor is required to join the growing team and we are looking for someone with a proven track record of delivering high levels of customer service and account management. This is an administration role, you will be asked to input data and customer orders and this requires great attention to detail.
Working as part of our team towards sales targets the role will involve:
– Making outbound calls to customers and prospects
– Building relationships, providing a high quality of service and identifying sales opportunities.
– Dealing with phone and email enquiries, following up opportunities through to point of sale.
– Accurately processing orders within a timely and efficient manner.
– General office administration duties.
This position would suit a proactive, committed, and enthusiastic individual with a willingness to learn an exciting new portfolio whilst maintaining and continually expanding product knowledge. Reliable and punctual, sales driven, friendly, confident with good communication and written skills, with experience working within a similar role.
If you are interested in this position, please contact SFR Recruitment Solutions.
Our client is a designer and manufacturer of luxury door and window hardware, supplying to prestigious properties around the world. A Sales Executive is required to join the growing team and we are looking for someone with a proven track record of achieving sales whilst growing and progressing client accounts through the sales cycle.
Working as part of our team towards sales targets the role will involve:
– Making outbound calls to customers and prospects
– Building relationships, providing a high quality of service and identifying sales opportunities.
– Dealing with phone and email enquiries, following up opportunities through to point of sale.
– Accurately processing orders within a timely and efficient manner.
– General office administration duties.
This position would suit a proactive, committed, and enthusiastic individual with a willingness to learn an exciting new portfolio whilst maintaining and continually expanding product knowledge. Reliable and punctual, sales driven, friendly, confident with good communication and written skills, with experience working within a similar role.
This is an exciting position within a well-established and ambitious company. Working hours are Monday to Thursday 8.30am to 5.00pm and 8.30am-4.00pm Friday. New modern offices and free onsite parking.
If you are interested in this position, please contact SFR Recruitment Solutions.
A market leader in the digital and mechanical locking industry. A designer and manufacturer of market mechanical and digital locking solutions for large enterprises, locking solutions for homeowners and small and medium-sized business and locking equipment for industrial groups providing turnkey solutions.
Our client is expanding the team and currently recruiting for the position of Graduate Marketing Assistant. Someone that wants to lean on the job but has a flair and passion for social media.
Job Purpose:
Main Tasks and Responsibilities
• Manage and optimise digital platforms (company website, B2b customer portal) using our Content Management System (CMS) & Product information management (PIM)
• Grow the social media channels and thus our increasing our presence and awareness
• Assist in the creation of online marketing campaigns.
• Manage leads generation through all digital activities and report via CRM to Sales Team
• Create company newsletters and conduct customer surveys
• Write high-quality content focused on our target markets
SFR Recruitment Solutions are supporting a client in the lock manufacturing industry and recruiting for the position of Sales Manager.
The successful person will be tasked with managing the companies Industry and manufacturing customers across the UK.
Main Tasks & Responsibilities
You will be responsible for the management of a portfolio of clients and more importantly tasked with bringing new prospects business and winning specification within your geographical area.
You will have an understanding of winning & specifying Electronic Access Control products & Mechanical Systems
You will identify the needs of your Dealers/Partners and advise them in their search for the most suitable solutions and products.
Your involvement will enable you to build a real relationship of trust with your customer base.
· You will be responsible for monitoring sales activity and providing reporting to the Sales Director.
· You will be a real interface between the customers and the company and will pass direct dialogue on market information from the field and monitor the competition.
Background
We would consider 2 years’ experience in a similar position. You understand and excel at technical specification working closely with industry manufacturer partners.
Autonomous and organised, you know how to set up an effective and targeted prospecting schedule.
You will have a good analytical mind and are able to make proposals and adapt to different types of contacts.
You are very comfortable in dealing with others and have the knack of how to create a climate of trust. You know how to deal with adversity, manage possible disputes and complex situations.
You enjoy dialogue and exchange and are open-minded.
This position requires rigor, flexibility, adaptability and strength of character.
You have a good command of the MS Office and hold a current driving licence.
Core Benefits:-
Attractive salary
24 days of annual leave
Company pension scheme
Company sponsored health cash plan
Private medical care
Company car, Computer, Smart Phone
Working Environment: Remote/Travel
Hours of Work: 39 hours per week.
8:00am – 5:00pm Monday to Thursday.
8:00am – 4:00pm on Fridays.
If you are interested in this position, please contact SFR Recruitment Solutions.
Key Account Manager, we are looking for an experienced partnership account manager with proven track record of mutually developing key partnerships.
We require someone that has significant experience managing business through alliances and channels partners and growing the partner ecosystem. The objective of the role is to foster a first in class EMEIA partnership network which will drive exponential value to the business.
This is an exciting role where you will be responsible for achieving ambitious revenue goals. We are looking for someone who can make a huge impact in the growth of our Residential services & products.You will expand sales footprint through existing and new partnerships, leverage partners’ existing relationships with end users, package complimentary services to drive mutually beneficial sales. Focus is to drive “sell through” and “sell with” relationships with the Partners
The ideal Partnership Key Account Manager must be capable of translating our products/solutions into business value for our partners, which requires that he/she understands the partners’ business model including helping the partners develop value propositions that are attractive to their customers.
As an EMEIA Partnership Key Account Manager, you will manage new Integration & Service partners. The ideal candidate will operate at a strategic level and help uncover new revenue opportunities.
Principle Responsibilities:
Support the EMEIA BD & Partnership Director in:
Drive sales and profitable development of Partnerships (incl. residential access & integration partners) across EMEIA in line with the Global Smart Residential strategy with both service providers and lock control partners.
Understand partner’s business and how the Smart Residential product & services can improve their value proposition.
Create and drive business plans with partners to identify and qualify mutually rewarding sales activities, strategies, profitability and business opportunities, and drive execution locally
Manage the growth and monetization of existing partners, coordinate with partners to prioritize, plan and manage business activities
Coordinate training, marketing, and overall enablement programs with strategic partners
Documentation of channel partner forecasting and activity with accurate records
Conducting sales presentations with partners to customers and prospects
Hold a regular cadence of conversations with partners to assess partner concerns and areas of opportunities.
Attending relevant networking events with partners
Build powerful internal relationships and networks and act as an ambassador for the brands in EMEIA.
Main interfaces will be:
Work with the Smart products business development team to deliver the ‘go to market’ strategy for Partnerships in order to maximize opportunities for the creation of long-term sales growth within markets.
In line with the Smart Residential Global strategy, deliver new business models for Partnerships revenue generation.
Work closely with the EMEIA & Smart residential cross-functional teams such as Integration & Product Management, Marketing, Business Development, and Customer Success to achieve revenue goals.
Work closely with the Global In-Home Service team delivering Access as a Service solutions. Smart Residential Partnerships & In-home Services are in close relationship and often complementary.
Become the Subject Matter Expert on the Partnerships Incl. Partner’s propositions. Drive that message internally (sales team, channel team) and externally to the channel eco-system
Principle Accountabilities:
Deliver accurate sales forecasts and budget management
Sales responsibility for In Home Services products and recurring revenue.
Monthly report on Partnerships sales, profit and activities in EMEIA.
Collaboration with the EMEIA Business Development teams to ensure alignment between development plan and Business plans.
Essential Qualifications & Experience
BA / BS or equivalent education and/or relevant experience
Significant commercial experience working across consumer electronic categories or FMCG, with previous experience in partnership development roles & an understanding of partner and Alliance Management
Demonstrable track record of building channel business successfully in a fast-growing environment across several markets.
Key relationships & a proven track record in selling SaaS in relevant Industries (IoT, Smart Home, Access Control, Proptech, Telcos, System Integrators)
Understanding of business procedures in Finance, Marketing, Procurement, business planning and contract management
Solid understanding of partnerships and alliances and how they can create value for the business
Technologically savvy and familiarity with APIs, integrations & the Smart Home market or selling SaaS
Ability to influence business leaders/decision makers (internally and externally)
Competencies:
Excellent interpersonal & negotiation skills, transparent in communication, pro-active communication behavior
Teamwork
Customer Focus
Problem Solving
Continuous Improvement
Planning and Organization
Project planning and execution
Strategic planning
Capable of taking responsibility, showing initiative, creativity and working in an international team.
Able & willing to travel internationally.
Personal Characteristics
Fluent in English. Other European language proficiency in speaking and writing would be an advantage
Intercultural understanding and global cooperation ability
Well-structured and self-disciplined
Strong initiative and creativity applied through technology
Vibrant and energetic, willingness to perform and get things done
If this exciting opportunity sounds of interest, please get in touch with SFR Recruitment Solutions.
40/50k base salary. Quarterly Bonus & Car Allowance.
To manage, maintain and convert all new and existing projects and quotes held within the company quote bank, ensuring an upward growth curve.
To systematically grow relationships with our Architects, Interior Designers, Main & Sub Contractor customer base while providing a high level of customer service.
Develop and maintain relationships with Key Architects in your area.
Influence hardware specifications using the company product portfolio.
Follow up on all new Leads, Projects & Quotes received
Track all projects and outstanding quotes from the design and specification stage through to negotiation and procurement.
Manage a number of active and spending accounts.
Record all Sales activities on the company CRM system.
Keep all accounts on the CRM up to date (names, star rating, address and social media etc.)
Ensure all project “Required by” and “Completion Dates” are kept up to date.
Submit project case studies regularly.
Prepare annual sales budget forecasts.
Assist with marketing initiatives.
Present an allotted amount of Company CPD Presentations annually.
Keep up to date with technical knowledge and reviewing professional publications.
Proactively work alongside an allocated Internal Sales member to ensure your quotes within your quote bank, at whatever stage, are continually followed up, reporting current and next actions clearly
Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position.
An opportunity exists for a Production Supervisor, reporting to the Production Manager.
The primary objective of this position is to:
Assisting and supervising specified Production personnel, in the production and despatch of a range of products, in accordance with customer specifications and orders received. (On Time In Full)
Key responsibilities and duties are to:
Assisting and supervising specified Production personnel, in the production and despatch of a range of products, in accordance with customer specifications and orders received. (On Time In Full)
Supervise the timely production and despatch of the whole range of products produced in accordance with required customer specifications and orders received. (Production value at right pace and right amount)
Assist in maintaining a buffer stock of popular sizes and colours etc. of certain product lines in accordance with agreed levels and help oversee adjustments to levels as required. (Maintain safety stocks in place to provided excellent service)
Assist and supervise specified Production personnel to ensure that the agreed standards of productivity and quality are maintained. Where necessary implement corrective action or training/development plans, referring to Manager if required.
Allocate personnel and organise their breaks and shift cover as necessary ensuring adequate resources are deployed to enable customer orders to be met in a timely manner. Labour plan and allocation on weekly basis)
Report production machinery/tooling problems to the Engineering department in a timely manner and any other issues at morning meetings.
Ensure Health and Safety requirements are adhered to at all times, especially in the operation of machinery where safe working practises MUST BE OBSERVED and keep work area clean and tidy and free from potential hazards.
Be flexible in approach and prepared to work extended hours where necessary in order to get the job done and provide cover in all production areas as required.
Oversee the discipline within the manufacturing area, in conjunction with various team leaders in their applicable areas, together with control of personnel issues such as resourcing, training and development, appraisals, absence, disciplinary, health and safety etc.
Observe the Company Quality and Environmental standards, procedures and guidelines are followed in all areas of production activity, together with monitoring quality and consistency of output on an on-going basis. Help maintain the highest standards of quality within production procedures, in order to ensure continued customer satisfaction and loyalty.
Organise housekeeping and factory and car park maintenance to ensure our premises are kept to the required standard. (5S Audits)
Carry out regular stock takes to ensure the correct levels of materials/parts are being held in stock, ordering replacement materials/parts as necessary.
Assist in the organisation and overseeing of production work procedures and production analysis, making recommendations for change where necessary, to enhance the performance of the department.
To ensure that all site personnel have been suitable trained to complete the works required and that all risks and method of work have been communicated and Risk Assessment and Method Statement documents are understood and signed off by operatives.
Ensuring that all risk assessments are up to date, and that they are completed on time and any relevant actions are completed.
Participate in lean exercises to support continuous improvement events within department to determine and eliminate waste.
Provide effective support to the Sales teams, Marketing, Product Management and any other key functions applicable within the business unit and other group companies as required.
Participate in specific projects and improvement activities as required and directed by Management
Understand, proactively embrace and positively act in accordance with our core values and beliefs; empowerment, innovation and integrity and consistently demonstrate the associated behaviours.
Understand, proactively embrace and positively act in accordance with our code of conduct.
Ensure completion of all relevant compliance training and procedures.
Assist with on-boarding of new staff into the business by helping with Training and providing information and assistance.
Help and assist other team members, even outside of own individual tasks.
Take pro-active responsibility for the improvement of KPI’s by providing data to Management and actions plans for improvement.
To be responsible for the health, safety and welfare of self and colleagues in accordance with group and local EHS procedures.
And any other duties required to assist in supporting the achievement of Company objectives
The ideal candidate will have:
Have proven experience in a Supervisor role
Have proven experience working within the manufacturing sector
Possess good manual dexterity.
Have a positive ‘can do’ attitude.
Possess a good eye for detail and be able to spot defects and faults.
Primary objective of this position: To work closely with the sales teams and distribution partners in the region as well as the factory & team abroad in the development of both sales and customer solutions. To support both in the field and remotely all group electromechanical IT based systems, including onsite installation and fault finding support, remote analysis and in house and customer training. To actively engage in the technical sales process for the systems including new initiatives, exhibitions, documentation and specifications. Provide technical assistance to the internal and external sales teams and workshops.
Manage the development process with all integrations undertaken in conjunction within the group within the UK & Ireland
Development work carried out with specific customers to achieve desired goal, be it operational or data/reporting driven.
Support the local organisation in the daily workload and development of systems relative to software, sales support, training, and helpdesk.
Take ownership of information and cyber security information management for use in specification and tenders.
Principal Accountabilities :
Accompanying sales teams and partners with sales activities, deployments and usage in regards to system projects at customers.
Technical expertise, support and training of the product, software and service range in UK & Ireland region.
Provide documentation and tools for sales teams and distribution partners and integrators for sales development in conjunction with the wider sales team.
Communicate to all stakeholders of systems in the region about scheduled updates, new features of each update, service outages, unplanned incidents and other notifications issued by the factory
Detecting customer needs and documenting solutions.
Analyse the market and surrounding technical evolutions as well as competitors’ features and movements
Defining the new development needs (functionalities, architecture etc.)
Monitoring of product development and adaptations, follow the development of the solution with the teams concerned and guarantee adequacy of the specifications and new developments.
Support alpha and beta tests as well as POCs in the region
Know, measure and share the value of the solutions produced throughout the economic chain (distributor, installer / integrator, end customer) by being in constant contact with customers and regional sales
Participate in the development of the strategic plan for the product range in collaboration with business development.
Attend Sales Meetings, Product Promotions, Training Sessions and other industry related functions when required both within local region and wider regions as required.
Ensure all reports and records are maintained and developed in conjunction with business and customer requirements.
Qualifications:
Bachelor of Electronics Engineering / Information Technologies / Computer Science
Experience in a business related/commercial function, or proven track record in appropriate industry.
Experience:
-Minimum 3 years of experience in electronic / information technology / software product development.
-Proven track record of technical support
-Experience with cloud hosted applications
-Experience maintaining Windows Server platforms
-Experience with network security, communications and firewall configurations
-Experience in running IT application based training sessions
-Project management skills are an advantage.
Special Competencies:
-Windows Server, Microsoft SQL Server, Computer Networks (URL, DNS, Proxy, Domain, IP), IT network security
-Integration technologies and programming: Web Services (SOAP, xml)
-Knowledge of high availability and redundant service environments
Personal characteristics:
–Good interpersonal skills
-An Intelligent thinker who is focused and priority driven.
-A positive and determined approach to problem solving and fault finding
-Motivation to achieve with a well organised and structured approach.
-Ability to work in an extremely challenging and demanding environment, understanding the learning requirements of the customer.
-Must be amenable to travel extensively throughout the assigned territory
Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position.
New opportunity exists for a Maintenance Engineer, Newton Abbot, reporting to the Engineering Manager.
The primary objective of this position is to:
Support the operation of the office and factory facilities through completion of planned preventative maintenance, repairs and process improvements
Key responsibilities and duties are to:
Undertake and support engineering business improvements including the installation, commissioning, relocating and alterations to equipment to support manufacturing improvement and cost reduction exercises to deadlines.
Provide timely breakdown assistance (electrical, mechanical, and pneumatic) to support a safe and effective manufacturing operation.
Carry out planned preventative maintenance of equipment and services in line with the CMMS schedule.
Drive miscellaneous production engineering related projects as required to support the manufacturing organisation.
Participate and support continuous improvement / lean projects within the business.
Support new product introductions and factory re-layout initiative
Undertake the sourcing and ordering of parts and machinery to ensure production continuity including an effective critical spares inventory database.
Contribute towards the mentoring and development of engineering apprentices.
Provide manufacturing support through the use of machine tools and welding activities as required.
Raise and complete accurate works orders on the CMMS database.
Comply with the companies Health and Safety policies.
The ideal candidate will have:
OHC/HNC Level Qualification in Mechanical / Electrical Engineering or equivalent
City & Guilds 2382 18th Edition
Proven experience within a similar industrial manufacturing environment
Had exposure to PLC operated equipment and knowledge of fault-finding on PLC machines
Possess a wide general knowledge of manufacturing equipment, processes and facilities management
Proven trouble shooting experience of electrical, mechanical and pneumatic manufacturing equipment
Good level of computer literacy and familiar using MS Office applications / AutoCAD
Tool making / fabrication / machining skills
Working with plastics processing machinery, Welding (Mig/Tig)
Project management experience
Please get in touch with Jamie at SFR Recruitment Solutions if you wish to learn more or apply for this position.
SFR Recruitment Solutions have a brand-new opportunity for a Branch Manager!
The company:
My client specialises in the manufacture of windows, doors and home improvement products. This active business is looking to appoint an enthusiastic, reliable Branch Manager to join our team in Milton Keynes.
The position:
The Ideal candidate will have high levels of organisation with a systematic approach to their tasks. Attention to detail and a high level of accuracy are important skills for the Branch manager, as well as excellent communication skills! This is a customer facing role which will involve management of a team and their development.
Responsibilities will include:
Maintaining existing customers and attracting new business to achieve targets
Managing of depot accounts and identifying sales opportunities
Accurately processing quotes and orders + Debt management and invoicing
Reporting and analysis of sales, margins and debt
Quality management of goods inwards and outwards + Planning and routing deliveries
Managing and developing on site team
Ordering items from external suppliers in line with company process
Determining depot pricing strategy to maximise operating margins
Providing technical customer support and providing professional support to Regional Manager
Ensuring the depot is open and full staffed in line with published hours
Managing the warehouse, stock turnaround and ensuring consistent, high standards of housekeeping.
Responsibility for the health and safety of the depot ensuring compliance with legislation and company policy
Skills & Attributes
You must demonstrate excellent communication skills and high levels of organisation
It is essential to have previous experience in the building products sector
You must have previous experience leading, supervising and developing a team
It is desired that you have previous experience working as a Depot Manager or Assistant Depot Manager.
Why should you apply?
This is an excellent opportunity for a hardworking, enthusiastic and trustworthy individual to contribute towards the growth of your team and the success of the business. A generous salary and benefits are being offered with this position such as pension and on target earnings!
Do you possess these skills and attributes required to suit our client’s Branch Manager role?
Please apply or contact Jamie at SFR Recruitment Solutions for more information.
