• SFR RECRUITMENT SOLUTIONS

Month: July 2024

Vacancies

Contracts Coordinator – SFR429

Jul 30, 2024 , , by sfrrecruitment

SFR Recruitment Solutions are pleased to be supporting a leading Architectural Ironmongery Manufacturer and supplier.

Job Purpose

As a key member of the team you will be required to assist with contract management and processing of small/key orders, to meet and exceed the customer’s expectations and instructions at all times.

Benefits:

25 days annual leave

Company pension scheme- 5% employee and 4% employer

Life assurance – 4 times annual salary

Free eye tests and eyecare vouchers

Employee Assistance Programme

Healthcare cash plan

Responsibilities:

•          To review and process on the system, orders received by estimating, email, fax or any other means in accordance with the appropriate company procedure.

•          Liaise with the customer to establish correct delivery address, clarifying any ambiguous information and all TBA lines, including handing of handed items, rebate details, etc.

•          To process customer orders, from time of order receipt to completion of deliveries.

•          As well as sending an automated sales confirming, contract co-ordinators will be required to courtesy the project manager. With the aim of introducing themselves as the main point of contact and establishing a dialogue with the customer which is verbal.

•          Check for any 3rd party involvement in the project i.e. door suppliers, factory fitting etc. 

•          Build long term working relationships with Contractors and advise on positive/negative feedback to the sales representatives or team leader.

•          To answer general price enquiries from reception, direct calls or via email.

•          To answer and deal with technical queries either via email or telephone.

Key Skills:

•          IT Literate – MS Office, Projects, etc.

•          Interpersonal Skills

•          Good communication skills both oral and written

•          Project Management

•          Problem Solving

•          Administrative skills

•          Excellent customer service skills

•          Excellent telephone manner

•          Organised and able to multitask

•          Able to work under pressure to deadlines

•          Gain Ironmongery technical knowledge

•          Ability to think analytically

•          Be a competent and consistent planner

•          Ability to act on own initiative & make decisions.

If you are interested in this position, please contact SFR Recruitment Solutions.

Ironmongery / Doors / Access Control / Door Hardware

Vacancies

Sales Executive – SFR428

Jul 30, 2024 , , by sfrrecruitment

SFR Recruitment Solutions are pleased to be supporting a leading Architectural Ironmongery Manufacturer and supplier.

The role we are recruiting for is an Internal Sales Representative based in Birmingham.

Job Purpose

Principally working alongside the existing Specification Sales Team & Business Development Manager (UK) to manage, maintain and convert the existing company quote bank, ensuring an upward growth curve. Interaction with the Main & Sub Contractor customer base (internally) to provide high levels of customer service.

Previous Experience.

Internal Sales Experience. preferably within the Main Contractor & Joinery Sub-Contractor Sectors

Duties.

  • Develop trusting relationships with identified Joinery Sub Contractors, and ensure they have a contact within the business.
  • To understand the needs and requirements of our customers and continue to build relationships with new and existing customers.
  • To serve as the link of communication between key customers and the Specification team.
  • Regularly liaise with the Specification team and chase quotes to increase the conversion rates.
  • To resolve customer queries and complaints, and ensure trust is always maintained.

Key Competencies

  • Results Focus-Focused on delivering results and demonstrates accountability for actions with a high level of quality   
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements            
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organization
  • Teamwork– The capacity to work in interaction with others, in mutual support

Key Skills

  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

If you are interested in this position, please contact SFR Recruitment Solutions.

Ironmongery / Doors / Access Control / Door Hardware

Vacancies

Business Development Manager – SFR427

Jul 30, 2024 , , , , by sfrrecruitment

Our client is a leading manufacturer and supplier of Security Doors, Fire Doors and communal aluminium entrance systems.

Due to continued success of the Northern territory our client would like to recruit a Business Development Manager.

We are looking for someone with a proven sales track record, a hunter as well as a gatherer. We are open to candidates from a range of backgrounds but someone who has sold construction products would advantages.

Objective

The purpose of this role is to work with the Head of Sales, and other members of the sales team in the implementation of the sales strategy and regional business plans. This will be achieved through working with marketing data and following through with client engagement, key account management, engagement with key stakeholders and potential partner organisations with subsequent action plans to convert opportunities from the following key areas.

  • Councils
  • Housing Associations / Local Authorities
  • Fire / Security Companies
  • Strategic partnerships – door companies / access control
  • Frameworks

Key Responsibilities
 

  • Identify the key target and existing customers within the territory.
  • Develop a plan to visit and engage with as many new customers as possible. Preferably booked appointments, however drop ins are acceptable.
  • Ensure customers are using company technology to quote and order doors for the highest levels of accuracy and customer satisfaction.
  • Plan and execute weekly plans to engage with new customers as efficiently as possible and ensure the territory is covered fully.
  • Promote the company’s products/services addressing or predicting clients’ objectives.
  • Bring new customers to the factory to promote business capabilities.
  • Provide trustworthy feedback from customers on service and products.
  • Build long-term relationships with primarily new and existing customers.
  • Providing sales forecasts, monthly and to present daily figures to Head of Sales
  • Attending exhibitions

Experience Required

Proven working experience as a business development manager, sales executive,

or a relevant role.

Proven sales track record as an individual who can find new business – a hunter as well as a gatherer.

Can clearly demonstrate they are a self- starter, a networker and someone who

has initiative to generate more opportunities.

Benefits

  • Work for an excellent manufacturer and leading brand of doors.
  • Excellent basic salary and generous on target monthly commission.
  • Be a key player in the development in a growth area of the business and market.

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Divisional Manager – SFR426

Jul 16, 2024 , , , , by sfrrecruitment

Hardware and Fire Door Division

Our client is a well-respected supplier of ironmongery products and fire doorsets throughout the UK.

Description

An opportunity to join a growing business in the door solutions market. Continuing the ongoing process of aligning sales of architectural Ironmongery with their range of fire doorsets.

Responsible for sales of £3m and team of 9 staff.

We are looking for a dynamic person to work with the directors to expand the business into strategic markets. Routes to market include construction specification, facilities management, property developers, corporate, & export.

Management Responsibility

Internal specification team

General sales team

Procurement

Key Activities

Business development

Responsible for managing internal sales office activities overseeing procurement

Staff training Health and Safety for the department

Marketing – assist with development of online and offline activities

Reporting to directors

Management reporting

Skills Required

Knowledge of timber fire doorsets

Management experience

Strategic understanding of the specifications industry

Team player

Deal with confidential matters

Nice to Have

Knowledge of architectural ironmongery

GAI Qualifications

Experience of delivering CPD’s

Marketing experience

Future Projects

Implement and maintain CRM system

Remuneration

Competitive salary

Pension

Performance related bonus

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Estimator – SFR425

Jul 10, 2024 , , , by sfrrecruitment

Our client is a leading supplier of performance doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

Summary of Role: Estimator

•             Provide competitive estimates for bespoke doorset & ironmongery packages, wall panelling and associated joinery items using internal estimating systems to accurately cost the project/enquiry.

•             Engaging customers and other stakeholders to determine product solutions in accordance with tested designs.

•             Checking tender documents, making amendments where required.

•             Identifying scope for design alternatives and value engineering.

•             Work alongside team leader and members of the senior leadership team to create compliant estimates in a timely, accurate and intelligent manner.

•             Attend adjudication meeting and present full tender to estimating management team, ensuring all risks are highlighted.

•             Attend internal project handover meetings to formally handover ‘won’ orders to our contracts team.

KNOWLEDGE, SKILLS AND EXPERIENCE

•             Self-motivated and organised individual that also offers excellent communication and interpersonal skills.

•             A strong team-player with a drive to succeed.

•             Time management skills with the ability to multi-task and prioritise work.

•             High standard of accuracy and attention to detail.

•             Experience of estimating, however training will be given.

•             Understanding of Doors and Door sets, nonetheless training will be given.

•             Technical understanding of Ironmongery would be beneficial.

•             Advanced / Excellent Excel knowledge, V look up, Formulas, Pivot tables.

•             Detail orientated.

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Technical Support Manager – SFR424

Jul 10, 2024 , , , , , by sfrrecruitment

Our client is a leading manufacturer of and Cylinders and Door Hardware products. 

Technical Manager will play a crucial role in managing and overseeing product specification, testing, certification, technical support, master keying, and training. This means that a strong technical background, exceptional organizational skills, and a keen eye for detail are required to succeed at the role. The successful candidate will be a self-starter, able to work off their own initiative, while ensuring our products meet the highest standards of quality and performance, contributing significantly to our market leadership.

Key Responsibilities:

  1. Product Specification and Testing Management
  2. Product Certification Management:
  3. Market Research and Analysis:
  4. Technical Support and Customer Service:
  5. Master Keying Management:
  6. Quality Assurance:
  7. Technical Training:

Qualifications: Proven experience in technical management, preferably within the lock manufacturing industry but not essential.

  • Strong knowledge of product specification, testing processes, market research methodologies, and quality management systems.
  • Familiarity with master keying principles, including key system design and implementation.
  • Must have a full UK driving license.

Require Skills: Communication: Excellent verbal and written communication skills for effective collaboration with teams and stakeholders.

  • Attention to Detail: Keen eye for detail to maintain high standards of product quality and accuracy.
  • Self-Starter: Proactive and able to work independently with minimal supervision.
  • Problem-Solving: Excellent analytical and problem-solving skills, with the ability to prioritize tasks, and make data-driven decisions.
  • Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, meet deadlines and address technical issues and customer inquiries promptly.

Benefits:

  • 24 days holiday
  • Bank holiday and Christmas shut down
  • Duvet days
  • Company pension
  • Company days out
  • Reduced price gym membership
  • 24/7 employee assistance programme
  • Bright HR benefits package
  • Free parking

The position offers a competitive salary and rewards package.

If you are interested in this position, please contact SFR Recruitment Solutions.

Blog Post

10 Frequently Asked Interview Questions & Your Answers!

Jul 9, 2024 , , , by sfrrecruitment
  • Why do you want to work for this company?
  • Show that you have done your research, mention things you really like
  • Related to the position of how you align with it
  • Be passionate and excited
  • How do you deal with pressure or stressful situations?
  • Share an instance when you remained calm despite the turmoil
  • Discuss how it’s being a continuous journey of improvement and talk about how you’ve learnt with every new experience
  • Why do you want to leave your current position?
  • Flip the question and talk positively about your current place of work
  • But highlight how you wanted a new challenge and to continuously improve all areas of your skill set
  • Discuss the importance of the opportunity to improve and take on new challenge
  • What sets you apart from other candidates?
  • Talk about your top strengths and you relate them back to the role
  • Discuss any unique strengths and how you built them
  • Even bring in your extensive research about the company
  • Tell me a time when you couldn’t meet a deadline and how you decided to handle it?
  • Discuss honestly how things didn’t go as you expected
  • Share how you reflected on this and learnt a lesson
  • Explain how you would have handled it with this new knowledge
  • What would you say are your weaknesses and how you improve them?
  • Be honest, share actual weaknesses
  • Ensure the weaknesses aren’t a core skill of the position
  • Show them the action steps you have taken to improve this weakness
  • What are the main strengths you’ll bring to us?
  • Discuss your main strengths in relation to the role
  • Talk about any experiences and how these developed over time
  • Share how you think these strengths will directly benefit them
  • What is the hardest problem you’ve ever tackled?
  • Explain the calibre of the problem and it’s in importance
  • Discuss how you approached it despite the difficulty
  • Explain clearly how you solved it and the impact it had
  • Share an example of when you were working with someone who is difficult. How did you handle working with them?
  • Explain how you communicated very clearly with them to ensure nothing was missed
  • Share that you went in with empathy as you never know what others are going through
  • Discuss the common ground you reached and what you learned from it
  • Describe a situation where you had to handle multiple responsibilities.
  • How did you manage your time?
  • Describe how you were organised and prepared
  • Discuss what techniques you used to multitask
  • Use a specific example and discuss the impact of the result

www.sfrrecruitment.co.uk

Ironmongery / Doors / Access Control / Door Hardware

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Vacancies

Sales Estimator – SFR422

Jul 3, 2024 , , , by sfrrecruitment

Our client is a leading supplier of performance doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

As a Sales Estimator within the key accounts departments, you will be responsible for quoting customer requirements and progressing quotes into sales.

Understand customer expectations and drive certain service levels across the business communicating with internal and external stake holders.

Maintain existing accounts and assist with development of new key accounts that will deliver new and continued business offering a full range of products include performance timber doorsets, ironmongery, joinery products.

JOB PURPOSE

•             Support the accounts manager with the day to day operations of valued key accounts.

•             Development of new key accounts as well as management of existing.

•             Maintain strong relationships with new and existing customers.

•             Maximising business growth within key accounts.

•             Interpreting customer information into compliant quotations or costing options.

•             Work closely with all areas of the business to ensure effective delivery of customer requirements on time.

•             Proactive and clear communication.

•             Engage with internal stakeholders to ensure customer expectations are met.

KNOWLEDGE, SKILLS AND EXPERIENCE

1.            Self-motivated and organised individual.

2.            Experience of account management – on the job training will be given.

3.            Understanding of the range of products – full training will be given.

4.            Ability to work within a team environment.

5.            Ability to work under pressure.

6.            Advanced / Excellent Excel knowledge, V look up, Formulas, Pivot table – Full training to be given.

If you are interested in this position, please contact SFR Recruitment Solutions.

SFR Recruitment Solutions