• SFR RECRUITMENT SOLUTIONS

Category: Vacancies

Vacancies

Area Sales Manager – Scotland

Nov 9, 2022 , by sfrrecruitment

Our client is a privately owned and growing company who manufacture and install a comprehensive range of industrial door and shutter systems. With a long history of unrivalled quality product and first class customer service.

SCOPE OF THE JOB

To manage, control and maintain all aspects of selling designated company

products. To maximise first class levels of customer care. To manage and deliver local

interface between the business and its prospects, customers and clients within your

sales area. Communicating effectively and in a timely manner via phone, face to face, email

and social media in line with company core values, policy and strategy.

Area: Scotland & Northern Ireland. This sales area may be altered to suit as management

sees fit, specifically regarding the practicalities and efficiencies of operating in a large area.

It is the intention of the company to grow the sales force and split oversized areas to more

manageable and cost-effective sized units capable of generating the sales target.

DUTIES AND KEY RESPONSIBILITIES

• To prospect and self-generate sales leads.

• Promote the sales of HDS manufactured products.

• Establish and follow an agreed sales “action plan” which will focus on key strategic

targets, ie: End Users, Contractors, Architects/Specifiers, Other Door Companies etc

(non-exhaustive list)

• To follow up sales leads (self-generated and from internal sales support colleagues)

• Cold call as necessary to ensure quotation KPI’s are achieved.

• Provide accurate quotations and practical solutions to customers.

• Ensure timely “follow up” and negotiate to secure business – all in line with good

business practice.

• Provide technical surveys and complete accurate measurement forms/drawings as

required.

• Report on all activities as required, primarily but not exclusively on to the CRM

• To research and analyse local market opportunities and provide a formal sales plan for

discussion with management in line with agreed and developing strategies to attack

the market for the best result.

• To achieve agreed sales targets.

• Strive to improve sale conversion rates, increase sales turnover and profitability.

SKILLS /TRAINING

• Positive attitude with a high drive to achieve.

• Self-motivated and confident approach.

• Clear focus on quality of service and customer satisfaction.

• Credible and comfortable in dealing with all customers and internal colleagues.

• Good communicator (use of Microsoft Office 365).

• Takes ownership and accountability for own workload and completion of

responsibilities.

• Ability to conduct accurate technical surveys.

GENERAL RESPONSIBILITIES

• Align company and employee core values.

• If you see something that is wrong, do something about correcting it.

• Be responsible and get things done.

• Share information and work towards team building.

• Establish/understand your key performance indicators and maintain this measure so

both you and the company know how your performance is measured.

• Be a good team member, demonstrating loyalty and commitment to the organization

and team members and always do your best.

• To be fully aware of and adhere to the relevant policies and procedures.

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Business Development Manager – SFR316

Nov 2, 2022 , by sfrrecruitment

Our client supplies a large range of Locks, Security and Hardware products, to the Locksmith and Hardware trades. 

We are looking for a professional, competitive, enthusiastic business development manager with the ability to promote and sell our clients products. It will be down to your tenacious attitude to grow your customer base and boost your sales.

This is an exciting and challenging role, with the opportunity to join a flourishing company. The role will be a combination of managing existing accounts and also to develop new business opportunities to secure new customers. The role reports directly into the UK Sales Manager and has the overall objective of increasing the turnover and profitability of the business in the Midlands and South West inc. South Wales.

Key responsibilities include:

  • Visiting existing database of Independent Locksmith, Hardware & Shoe Repairer businesses
  • Be proactive, always looking to expand your customer base
  • Planning and organising your routes efficiently
  • Achieve and maintain your sales targets
  • Submit orders collected from customers to the sales office
  • Be proactive in learning the range of products
  • Ability to demonstrate ‘Key Cutting’ and ‘Security’ products to customers
  • Participate in trade shows and other sales events throughout the year

Required Skills & Experience:

  • Hard working and self-motivated
  • Sales experience desirable
  • Presenting a clean and professional appearance at all times
  • Driven to achieve your sales target
  • Great personality – positive, likeable, good sense of humour, builds relationships easily

Holiday entitlement is 25 days plus bank holidays. Our client offers company pension scheme, additional leave for length of service and other company benefits. You will have use of a company car, phone and tablet.

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Customer Sales Assistant – SFR315

Oct 31, 2022 , by sfrrecruitment

Customer Sales Assistant

SFR are now recruiting for a Customer Sales Assistant to join our client based in Bristol. This role will be to support a trade counter supplying door hardware and Ironmongery to a range of customers.

Our client will provide all training on their products and systems, and so if you have the enthusiasm to learn and have previous work experience in an administrative or customer service role, we would love to hear from you.

YOUR TASKS

At the Trade Counter, our client aims to provide every customer with the best customer experience and as a Customer Sales Assistant you will be the first point of contact for the customers, whether this be over the phone or via email.

Daily tasks could include:

  • Advising and looking into customer delivery queries
  • Organising returns or exchanges
  • Processing payments and providing credit notes
  • Picking and packing parcels

Once trained, you will be able to develop your customer service and technical skills to provide customers support on product queries as well as by providing sales quotations and processing sales orders.

You will be required to work 40 hours per week, Monday to Friday, 8am – 5pm.

YOUR SKILLS

  • All training will be provided, and so if you have worked in sales, customer service or administration roles then we would love to hear from you!
  • As a small team, we are looking for a candidate who has great organisation, administration, and communication skills as well as a passion for providing great customer service.
  • Within the Trade Counter a system called SAP is used for a range of tasks, therefore, we are looking for a candidate with strong IT skills, preferably with CRM experience but this isn’t essential and can be trained. 

Attractive salary + the following benefits:

  • 25 Days Annual Leave + Bank Holidays
  • Holiday Purchase Scheme
  • Salary Sacrifice Pension Scheme (Enhanced Company Contributions)
  • Life Assurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Health & Welling App inc Digital GP Service
  • Employee Discounts Available

Please get in contact with Matthew at SFR recruitment solutions if you wish to learn more or apply for this position

Vacancies

Area Sales Manager – SFR314

Oct 17, 2022 , , by sfrrecruitment

Our client is a leading brand of Architectural Hardware products selling to the trade, merchant and distribution channels.

Due to an internal promotion, they are looking to recruit an Area Sales Manager with architectural ironmongery and builders merchants sales background to develop our growing business and manage existing customer based in Scotland.

Responsibilities

  • To manage existing architectural ironmongery and builders merchant accounts
  • Develop new sales business with existing accounts in the territory
  • Actively developing new business accounts

Working hours

Monday to Friday, 8:30 – 17:00

1 hour lunch break

Salary – £30,000.00 – £40,000.00 dependent on experience.

Company car and fuel card

Non – contractual bonus based on sales/ non- contractual spot bonuses

Family run business with a low labour turnover

Auto enrolment into the government workplace pension scheme

Expenses paid for.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Area Sales Manager – SFR313

Oct 17, 2022 , , by sfrrecruitment

Our client is a leading brand of Architectural Hardware products selling to the trade, merchant and distribution channels.

Due to an internal promotion, they are looking to recruit an Area Sales Manager with architectural ironmongery and builders merchants sales background to develop our growing business and manage existing customer based in midlands.

Responsibilities

  • To manage existing architectural ironmongery and builders merchant accounts
  • Develop new sales business with existing accounts in the territory
  • Actively developing new business accounts

Working hours

Monday to Friday, 8:30 – 17:00

1 hour lunch break

Salary – £30,000.00 – £40,000.00 dependent on experience (negotiable)

Company car and fuel card

Non – contractual bonus based on sales/ non- contractual spot bonuses

Family run business with a low labour turnover

Auto enrolment into the government workplace pension scheme

Expenses paid for.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Internal Sales Person – SFR312

Oct 13, 2022 , , by sfrrecruitment

Our client is a designer and manufacturer of luxury door and window hardware, supplying to prestigious properties around the world. A Sales Representative is required to join the growing team and we are looking for someone with a proven track record of achieving sales whilst growing and progressing client accounts through the sales cycle.

Working as part of our team towards sales targets the role will involve:

– Making outbound calls to customers and prospects

– Building relationships, providing a high quality of service and identifying sales opportunities.

– Dealing with phone and email enquiries, following up opportunities through to point of sale.

– Accurately processing orders within a timely and efficient manner.

– General office administration duties.

This position would suit a proactive, committed, and enthusiastic individual with a willingness to learn an exciting new portfolio whilst maintaining and continually expanding product knowledge. Reliable and punctual, sales driven, friendly, confident with good communication and written skills, with experience working within a similar role.

This is an exciting position within a well-established and ambitious company. Working hours are Monday to Thursday 8.30am to 5.00pm and 8.30am-4.00pm Friday. New modern offices and free onsite parking.

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Ironmongery Scheduler – SFR311

Sep 28, 2022 , , by sfrrecruitment

Our client is a single source supplier of performance doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

With over 150 years of combined management experience within the doorset and ironmongery industry, they have invested more than £10m to create two state-of-the-art manufacturing facilities.

The newly created role, Ironmongery Estimating Scheduler.  It is an opportunity to join the team right at the beginning of our new journey where our client will improve customers experience by implementing a new robust ironmongery scheduling system which will integrate with and improve both our internal and external existing supply chain processes.  Enabling us to look with confidence to grow our ironmongery and integrated package sales which is the future of the industry.

Principle duties and Key Responsibilities

  • To diligently develop certified integrated package specifications.
  • To accurately and commercially prequalify and prepare customer quotes and pricing schedules, ensuring company margins are protected and customer expectations met. 
  • Liaise directly with customers explaining our quote in detail and assisting with any queries, by telephone, email, Teams, or site visits – wherever possible building trust and relationships.
  • To provide necessary technical, product specification and factory recess (CNC) support to your Door Scheduling and Door Production colleagues.
  • Coordination of incoming supply of project specific “Free Issue” components from our customer supply chain partners.
  • To ensure that any design changes or variations within a contract are captured. 
  • Represent the Company at industry events and forums.
  • Work towards industry recognised Continual Professional Development.

Essentials:

  • Experience in understanding how to commercially analyse ironmongery schedules in conjunction with door schedules, general arrangement drawings, fire strategy drawings, lock suiting strategies and NBS P21 specifications.
  • Recent experience using the Intec Door Scheduling software.
  • GAI Diploma is Scheduling or equally approved equivalent.
  • 3 years + ironmongery scheduling experience.
  • Driving License.
  • Competent on all Microsoft Office applications, in particular Excel.

Desirable:

  • An appreciation of the criteria of L20 specifications and previous experience in supplying “Integrated Doors and Ironmongery” packages.  

Benefits:

You will be auto enrolled into the company pension scheme after three months’ service, where current levels are at 3% employer contribution and 5% employee contribution.

  • Your holiday entitlement will be 25 days paid holiday per annum; a number of which must be taken in conjunction with Christmas, New Year and Easter. You will also be entitled to 8 days paid statutory holidays per annum. The holiday period runs from 1st October to 30th September each year and your holidays for the period will be pro rata accordingly.               
  • Death in service life assurance benefit equivalent to 2 x annual salary •   Free onsite parking

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Project Manager – SFR310

Sep 26, 2022 , , , , by sfrrecruitment

Our client is looking to appoint a Project Manager to further develop their Architectural Division. The successful candidate will ideally have achieved excellent direct sales and key account management results within the construction sector. The candidate will need to commit to undertake duties that will involve travel throughout  the South East of England. Although not essential, experience within the Timber Door / Door set market would be preferred with the ideal candidate having an in depth knowledge of Architectural Ironmongery and Access Control.

Job Purpose

To manage and execute strategies created with and by the Architectural Sales Manager and Sales Director to achieve continued profitable sales growth of their products within the Timber Internal Door Sector (Apartment Entrance Market). 

Reporting to:  Architectural Sales Manager with Direct Working Relationships with the Architectural Sales Manager,  Sales Director, Customer Services, Project Managers (Window and Door Hardware), Marketing and Technical Department.

 

KEY PRIORITY AREAS

  • Develop relationships with Timber Door set manufacturers and Architectural Ironmongers.
    • Develop relationships with Architects, Main contractors, M&E contractors and clients including Local Authorities and Housing Associations.
    • Manage projects through AI and fabricator network to completion.
    • Achieve Specification, Turnover and Margin Plans set by the Architectural Contracts Manager,
    • Understand and impart industry standards relating to Fire and Security with particular emphasis on Dual Certification solutions for Fire Doors.
    • Create an affiliation network with common suppliers such as Access control partners.
    • Deliver CPD seminars when required.
    • GAI holder preferred but not essential

The Job

Our clients Door Locks are mainly used on Entrance doors to homes, apartments and communal doors. These doors are often Fire Resisting Doors/Doorsets, Security Doors or Access Control doors and are often all three simultaneously.

It is through their extensive range of products, certification solutions and knowledge that they are able to specify their locks for use on these Doors and Doorsets often in conjunction with other branded hardware and access control products.

Candidates will have the following key attributes:

  • Competent IT skills.
  • Solution based selling skills.
  • Willingness to learn new products and skills.
  • Excellent verbal and written communication skills.
  • Comfortable selling high end products.
  • Excellent Salary + Bonus
  • Company car
  • Contributory Company Pension
  • Mobile Phone, full home computer set up & home phone lines paid for ( reasonable personal use)

If you’re interested in in this position, please contact SFR Recruitment Solutions.

Vacancies

Customer Service Coordinator

Sep 20, 2022 , by sfrrecruitment

Our client belongs to Europe´s biggest security hardware manufacturer.

They believe that everyone deserves to feel secure, that’s why they have developed one of the widest and most innovative ranges of mechanical and digital access solutions for homes, airports, universities, hotels and other kind of workplaces.

This role is perfect for someone who enjoys delivering first class customer service but also has an analytical mind and very good IT skills.

Main Tasks & Responsibilities

  • Responding promptly to customer enquiries, queries,
  • Providing help and advice on the company’s product ranges.
  • Supply pricing, delivery times.
  • Sending quotations to customers electronically.
  • Follow up after quotations.
  • Processing orders from customers.
  • Sending order confirmations.
  • Support the regional Sales Managers, pricing, samples and historical orders.
  • Item creation forms for new products
  • Product specification
  • Master Key Calculation / Calculate all master Key plans and single coded cylinders using specific software, providing documentation to the production team
  • Maintaining records on the CRM.

Knowledge and Experiences required

  • Minimum 3 years’ experience in a customer service role.
  • Good communication skills, spoken & written.
  • Minimum basic knowledge in using Microsoft Office package (Outlook, Word), Good Excel skills (pivot tables, v-look ups)
  • Knowledge of MS Dynamics Nav desirable but not essential.

Working Environment: Office

Equipment normally used: Windows, Microsoft Office, MS Dynamics Nav.

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Business Development Manager – SFR307

Sep 13, 2022 , , , by sfrrecruitment

Our client is a leading British Manufacturers of the Finest Architectural Hardware are looking to recruit an experienced Business Development Manager to grow and develop profitable sales across its multiple sales channels

The ideal candidate will have an understanding of the specification sales process and have experience in dealing with Architectural Ironmongers, Interior Designers and Architects, as well as the OEM Market

Principle duties and Key responsibilities.

  • Increasing sales by achieving agreed quarterly sales targets.
  • Maintain and develop relationship with an existing established customer base
  • Identify and develop new opportunities across multiple market sectors
  • Manage and plan your time efficiently and effectively making contact with your customers and potential customers via appropriate methods.
  • Increase market awareness and promote the company brand.
  • Actively update activity records via our CRM system.
  • Produce quotations in line with customer expectations
  • Represent the Company at industry events and forums
  • Work towards industry recognised Continual Professional Development

Reporting to the Head of Sales monthly analysing your individual performance through sales figures and KPI’s, the company service levels, market activity and competitor activity.

Knowledge, Skills, and Abilities required

The ideal candidate will have experience within the Architectural Ironmongery or Door and Window Market and either hold or will be working towards recognised industry qualifications (DipGAI, RegAI, FDIS)

You will need to be self-motivated with excellent communication and people skills with experience of specifying a selling a technical product

PC Literate with experience of the usual MS office products as well as understanding of the use of professional CRM Systems

What can you expect?

A competitive package with benefits including:

· Group Life Insurance

· Pension with employer contribution

· In addition our employees get 30 days annual leave in 2022 including their Birthday.

Please advise details of current salary with application.

SFR Recruitment Solutions