• SFR RECRUITMENT SOLUTIONS

Category: Vacancies

Vacancies

Regional Sales Manager – SFR325

Dec 8, 2022 , , by sfrrecruitment

Our client is a leading designer and supplier of top quality door hardware, including door handles, knobs, locks, hinges and more.

An exciting opportunity has arisen within the External Sales Team, providing exceptional sales service across South East of England region.

Reporting to the Head of Sales, the role requires the incumbent to further establish, maintain and expand the Company’s customer base within this region. They will promote and enhance the Company position and reputation by developing strong and long-term customer relationships, providing the highest standard of customer service, ensuring delivery of the annual sales plan.

What you’ll be doing:

  • Maintaining the appropriate level of contact with the existing customer base, ensuring effective area planning to maximise call and closing rates
  • Liaise with the Internal Sales team to follow up on customer enquiries on a timely basis, ensuring customer satisfaction
  • Maximise sales for your area through the generation of new business by proactively targeting new customers
  • Continuously analyse customer spends to effectively manage the product/service mix, pricing and margins to ensure full range selling
  • Develop multi-level contacts within assigned key accounts to maintain strong relationships throughout the business
  • Collaborate with the Product Development team to monitor and report on market and competitor activities and promote new product ranges
  • Liaise with Marketing to plan and support activities with customers
  • Work alongside Finance to ensure procedures are followed and invoices are paid in accordance with our standard terms, acting as key liaison in first instance
  • Provide detailed monthly reports for your area
  • Ensure all internal IT systems are kept fully updated, including opportunities for new products
  • Work in accordance with our company values of ‘Do the Right Thing’, ‘Never Stop Growing’ and ‘Make it Happen’ in regard to both external customers and internal colleagues
  • Work in accordance with our Health and Safety policy, ensuring a Safety First attitude at all times

What we’re looking for:

  • Excellent communication skills with ability to communicate at all levels
  • Previous industry experience together with extensive understanding of our product range and their application is highly desirable
  • GAI qualified
  • Able to build and sustain effective long-term customer and team relationships
  • Self-motivated with a proactive approach, able to self manage and prioritise own work load
  • Willing to travel and spend time away overnight as required, due to the size of area
  • Problem solver with decisive approach
  • Excellent negotiation and closing skills
  • Strong presentation skills both face to face and in writing
  • Results driven
  • Strong IT and presentation skills, proficient in all Microsoft office
  • Full Clean Driving licence

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Internal Sales Coordinator – SFR324

Dec 8, 2022 , by sfrrecruitment

Internal Sales Co-ordinator

Location is LU1 1TR

Overview

  • To fill the gap between the demands on BDMs, customer service exec and production dept, to create better customer satisfaction through improved service and communication.
  • Salary – £22k – £24k depending on experience
  • Promotional incentives / rewards 

Responsibilities

  • Management of 3rd-party processes within the sales process
  • Liaising with powder-coaters, screen-printers and engineering sub-contractors
  • Requesting quotes
  • Liaising with production manager to ensure parts are made in a timely fashion
  • Management of communication with key accounts regarding palletised orders
  • List of orders on each weekly pallet to key customers
  • Liaise with accounts dept to arrange Irish consignments
  • Liaise with production manager and dispatch team leader regarding specific customer requirements
  • Door numbering requirements
  • Smaller radius corner requirements
  • Packaging / labelling requirements
  • Assist senior customer service exec with order entry, quotations, sales email inbox, enquiry-chasing and holiday/illness cover
  • Learn internal software system
  • Learn company products, procedures, pricing method etc​
  • Outbound sales calls
  • Liaising with business development managers to engage in specific call cycles
  • Product-specific promotional calls
  • Leaky-bucket “where’ve you been” calls to lapsed customers
  • Prospect customer calls as directed by BDMs
  • Admin support for sales team
  • Provide pricing information for customers and leads
  • Send account applications to new leads
  • Assist with supplying promotional pictures and materials to customers

Skills Required

  • Excellent communication skills
  • Friendly and engaging telephone manner
  • Good written English skills
  • Ability to garner information from market 
  • Good knowledge of Microsoft Excel
  • Experience of internal company ERP systems (order entry etc)
  • Ability to manage customer expectations in a fast-paced manufacturing environment

Please get in touch with Jamie at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Customer Service Sales Administrator – SRF323

Nov 30, 2022 by sfrrecruitment

Our client is one of the country’s leading Architectural Ironmongery specialists. They are a longstanding company who have been providing retail and trade clients with ironmongery for over 35 years. Considerable experience and expertise means they are able to provide the highest levels of service to leading construction projects in the UK, Europe and overseas.

Now seeking an enthusiastic individual to join the team!

Based at a busy office in south London this exciting, fast paced position is for a telephone customer services & sales advisor.

Full time 37 ½ hours per week, 9am – 5pm, Monday to Friday. 22 days holiday per annum, increasing by 1 day per year for every 5 years’ service completed

Company Pension

Life Insurance

Salary: £23k – £25k

List of duties:

  • Taking & processing orders over the telephone & via email
  • Assisting clients with customer service enquiries
  • Seeking advice for client requirements
  • Maintain and develop relationships with existing customers in person and via telephone calls and emails

What to expect:

  • Inbound Sales (no cold calling)
  • Not completely target driven, we do assist in helping to achieve any performance targets.

The Candidate:

  • Confident
  • Professional
  • Excellent Telephone Manner
  • Good Communication Skills
  • Self-Motivated
  • Competitive
  • Energetic & Enthusiastic
  • Used to fast paced environments
  • Ability to work under pressure
  • Passionate & focused
  • Have an interest in Interior Design & Property Refurbishments
  • Excellent spoken English
  • Within reasonable commuting distance

Training, Education & Qualifications:

Previous experience and a proven track record in Sales would be advantageous.
Experience within Sales/ Customer Service/ Telesales would be desired.

We would require the successful candidate to complete and pass the Guild of Architectural Ironmongers Foundation in Hardware course within their 1st 3 months. Subsequently, the opportunity to study for Levels 1 & 2 of the Diploma course would be encouraged.  

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Area Sales Manager – SFR322

Nov 28, 2022 , by sfrrecruitment

Our client is a well established manufacturer and market leader of mechanical components, fence & Gate Accessories and the new fast-growing department of Automation & Entrance Control.

Within the frame of a strong expansion of the commercial activities in the UK, our client is looking for a Field Sales South UK

Job description

You are responsible for the follow-up and the expansion of the customer portfolio of your region in the UK. For both the product range of mechanical components (Fence & Gate Accessories) and the new fast-growing department of Automation & Entrance Control.

  • After your training at the headquarters, you will take full responsibility of the turnover of your region.
  • You manage, advise and support your current customers (manufacturers and dealers).
  • You closely collaborate with the buying and engineering department of your customer/manufacturer, or with the sales team of your dealers. You advise them on the product range, product launches, and provide training if necessary.
  • You are responsible for the primary technical support (both by phone and on site) of the direct and non-direct channels to your account. You look for new business opportunities and consult with the business after-sales services if required.
  • Together with an internal sales assistant you manage the sales procedure from A to Z.
  • You will directly report to the Head of UK sales.

Qualifications

  • You will have minimum 3 to 5 years of experience in B2B, preferably in the branch of technical products.
  • You have a strong interest in electro-mechanics and electricity/electronics.
  • You like to build relationships: you enjoy making new contacts and developing a network.
  • Liaising with existing customers, actively responding to enquiries, looking for up-selling opportunities and closing deals is your second nature.
  • You are Self-motivated with the ability to manage own time and prioritize workload.
  • Pro-active and a positive attitude with a flexible approach to working makes you fit in our sales team.
  • Your perseverance and performance orientation enable you to achieve your commercial objectives.
  • You like being on the road and be close to your customers. Moreover, on a regular basis (6 to 8 times per year)
  • You live in the Southern UK region.

Why our client?

Because our team is passionate and talented, we have the speed and flexibility of a SME and the international spirit of a multinational. Our products are all around so you can easily identify yourself with our company.

Being a fast-growing company, we are always looking for new people with whom we can actively build our and your future.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Office Sales Coordinator – SFR321

Nov 28, 2022 , , by sfrrecruitment

Our client is a well-respected manufacturer, distributor, and retailer of building materials throughout the UK.

With a committed team supplying building materials to the trade and retail markets.

Offering a friendly working environment, up to £25k per annum DOE, the opportunity to develop your personal and professional skills, and a varied position within an established company.

Our client has a great opportunity for an Ironmongery Office Sales Coordinator to join the team in a North East London base.

Benefits:

They provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with the business enjoyable and valuable.

  • Up to £25k per annum depending on experience
  • Comprehensive and ongoing training
  • Great staff discount
  • Perkbox discounts
  • Company pension scheme
  • Opportunities for personal and professional development
  • Free onsite parking
  • 28 days holidays, inc. Bank Holidays
  • A genuine work-life balance
  • Immediate start available

The Opportunity:

This excellent Ironmongery Office Sales Coordinator role would either suit somebody with some previous Ironmongery experience/ customer service experience looking to develop their existing skills, or a person looking to establish a specific range of professional skills within an established company. We’re looking for a personable, bubbly and engaging individual, eager to learn and who also has good computer skills i.e. Excel, Word.

You will be joining an encouraging and enthusiastic team in a very pleasant working environment with excellent facilities as well as good local amenities. There is scope for a long-term career progression within the company.

Hours will be Monday – Friday, 8am to 5pm with a 1 hour lunch.

What will you be doing?

  • Handling incoming sales enquiries concerning mainly Ironmongery and some other building products
  • Working with the external specification sales team to manage quotations and specification enquires.
  • Preparing accurate quotations
  • Organising sales records
  • Ensuring customers’ orders are correctly entered into the system
  • Dealing with several quotes or enquiries at the same time, therefore the ability to multitask is important
  • Maintaining a level of professionalism
  • Assisting Sales Advisors with any other ad hoc duties

Please note this role is not a telesales role, it involves dealing with inbound enquires only. With this, you’ll ideally have experience in dealing with telephone enquiries, however this is not essential.

Person Specification – Office Sales Coordinator:

  • Eager to learn and develop within the role
  • Friendly, engaging, and approachable
  • A commitment to excellent customer service
  • Enjoys a challenge
  • Excellent communication and interpersonal skills
  • A professional and positive approach
  • Good team player
  • Attention to detail

Desirable but not essential:

  • Previous experience in a Sales role
  • Passionate about bringing/learning to bring in new business
  • Experience in the sanitaryware, ironmongery, tiles or decorating industry
  • A solid grasp of the construction industry and processes

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Business Development Manager – SFR319

Nov 16, 2022 by sfrrecruitment

Our client is a leading manufacturer of entrance and security systems, including automatic doors, turnstiles, speed lanes and access control.

As part of the growth strategy they are now looking for a Business Development Manager to join the team and to drive business growth within an existing customer base and to develop new business within the North of England.

YOUR TASKS

Within the role the Salesperson will lead this business initiative and be responsible for proposing, coordinating, and delivering the business strategy to ensure profitable growth for the business unit. 

This role requires the Salesperson to take full responsibility of the sales process with tasks such as:

  • Developing the existing network of contacts to increase sales along with locating and adding new customers, supporting our customer relationships, and offering excellent service to support positive achievement of targets.
  • Researching new market opportunities to support continual growth and keep us ahead of the competition.
  • Provide daily individual visit reports and monthly update reports on your business activity making sales projections and forecasting opportunities in line with projected targets set.
  • You will also occasionally be required to attend our office in Wakes Colne, and our training centres in Hitchin, Hertfordshire or Lichfield Staffordshire for meetings and customer training days.

YOUR SKILLS

  • We are looking for a Salesperson who is experienced in sales and business development in the door industry with a proven track record. Preferably with prior knowledge of Automatic Doors, Industrial Doors, GAB or Access control systems.
  • You will have the ability to quickly understand the company’s product range and be able to communicate this to both new and existing customers.
  • You will be a confident communicator, passionate, good with time management and have a strong sales ability to provide our customers with the best solutions and product offering.
  • For the role, the right Salesperson will be innovative, enthusiastic, and able to achieve and exceed financial targets personally while also working collaboratively with a team.
  • Full, UK driving licence is essential for the role.

A message from our client. 

We care for our employees and so as well as an attractive salary offering, company car and bonus scheme, we also provide the following benefits:

  • 25 Days Annual Leave + Bank Holidays
  • SMART Pension Scheme (Enhanced Company Contributions)
  • Life Insurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Employee Discount Platform
  • Internal Recognition & Reward Schemes

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Project Sales Manager – SFR318

Nov 15, 2022 , by sfrrecruitment

Our client is looking to appoint a Project Sales Manager to further develop their Sales team. The successful candidate will ideally have achieved excellent direct sales and key account management results within the construction sector. The candidate will need to commit to undertake duties that will involve travel throughout the Northern Territory including Scotland. Although not essential, experience within the fenestration sector including manufacturers and distributor partners, would be preferred with the ideal candidate having an in-depth knowledge of Locking Solutions and Door Hardware.

Reporting to:  Architectural Sales Manager with Direct Working Relationships with the Architectural Sales Manager, Sales Director, Customer Services and other Project Managers.

 

KEY PRIORITY AREAS

  • Develop relationships with Window and door manufacturers and distribution partners
    • Develop relationships with Architects, Main contractors, M&E contractors and clients including Local Authorities and Housing Associations.
    • Manage projects through network to completion.
    • Achieve Specification, Turnover and Margin Plans set by the Architectural Contracts Manager.
    • Understand and impart industry standards relating to Fire and Security with particular emphasis on Dual Certification solutions for Fire Doors.
    • Create an affiliation network with common suppliers such as Access control partners.
    • Deliver CPD seminars when required.
    • GAI holder preferred but not essential

The Job

Our clients Door Locks are mainly used on Entrance doors to homes, apartments and communal doors. These doors are often Fire Resisting Doors/Doorsets, Security Doors or Access Control doors and are often all three simultaneously.

It is through their extensive range of products, certification solutions and knowledge that they are able to specify their locks for use on these Doors and Doorsets often in conjunction with other branded hardware and access control products.

Candidates will have the following key attributes:

  • Competent IT skills.
  • Solution based selling skills.
  • Willingness to learn new products and skills.
  • Excellent verbal and written communication skills.
  • Comfortable selling high end products.
  • Excellent Salary + Bonus
  • Company car
  • Contributory Company Pension
  • Mobile Phone, full home computer set up & home phone lines paid for

(reasonable personal use)

If you’re interested in in this position, please contact SFR Recruitment Solutions.

Vacancies

Area Sales Manager – Scotland

Nov 9, 2022 , by sfrrecruitment

Our client is a privately owned and growing company who manufacture and install a comprehensive range of industrial door and shutter systems. With a long history of unrivalled quality product and first class customer service.

SCOPE OF THE JOB

To manage, control and maintain all aspects of selling designated company

products. To maximise first class levels of customer care. To manage and deliver local

interface between the business and its prospects, customers and clients within your

sales area. Communicating effectively and in a timely manner via phone, face to face, email

and social media in line with company core values, policy and strategy.

Area: Scotland & Northern Ireland. This sales area may be altered to suit as management

sees fit, specifically regarding the practicalities and efficiencies of operating in a large area.

It is the intention of the company to grow the sales force and split oversized areas to more

manageable and cost-effective sized units capable of generating the sales target.

DUTIES AND KEY RESPONSIBILITIES

• To prospect and self-generate sales leads.

• Promote the sales of HDS manufactured products.

• Establish and follow an agreed sales “action plan” which will focus on key strategic

targets, ie: End Users, Contractors, Architects/Specifiers, Other Door Companies etc

(non-exhaustive list)

• To follow up sales leads (self-generated and from internal sales support colleagues)

• Cold call as necessary to ensure quotation KPI’s are achieved.

• Provide accurate quotations and practical solutions to customers.

• Ensure timely “follow up” and negotiate to secure business – all in line with good

business practice.

• Provide technical surveys and complete accurate measurement forms/drawings as

required.

• Report on all activities as required, primarily but not exclusively on to the CRM

• To research and analyse local market opportunities and provide a formal sales plan for

discussion with management in line with agreed and developing strategies to attack

the market for the best result.

• To achieve agreed sales targets.

• Strive to improve sale conversion rates, increase sales turnover and profitability.

SKILLS /TRAINING

• Positive attitude with a high drive to achieve.

• Self-motivated and confident approach.

• Clear focus on quality of service and customer satisfaction.

• Credible and comfortable in dealing with all customers and internal colleagues.

• Good communicator (use of Microsoft Office 365).

• Takes ownership and accountability for own workload and completion of

responsibilities.

• Ability to conduct accurate technical surveys.

GENERAL RESPONSIBILITIES

• Align company and employee core values.

• If you see something that is wrong, do something about correcting it.

• Be responsible and get things done.

• Share information and work towards team building.

• Establish/understand your key performance indicators and maintain this measure so

both you and the company know how your performance is measured.

• Be a good team member, demonstrating loyalty and commitment to the organization

and team members and always do your best.

• To be fully aware of and adhere to the relevant policies and procedures.

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Business Development Manager – SFR316

Nov 2, 2022 , by sfrrecruitment

Our client supplies a large range of Locks, Security and Hardware products, to the Locksmith and Hardware trades. 

We are looking for a professional, competitive, enthusiastic business development manager with the ability to promote and sell our clients products. It will be down to your tenacious attitude to grow your customer base and boost your sales.

This is an exciting and challenging role, with the opportunity to join a flourishing company. The role will be a combination of managing existing accounts and also to develop new business opportunities to secure new customers. The role reports directly into the UK Sales Manager and has the overall objective of increasing the turnover and profitability of the business in the Midlands and South West inc. South Wales.

Key responsibilities include:

  • Visiting existing database of Independent Locksmith, Hardware & Shoe Repairer businesses
  • Be proactive, always looking to expand your customer base
  • Planning and organising your routes efficiently
  • Achieve and maintain your sales targets
  • Submit orders collected from customers to the sales office
  • Be proactive in learning the range of products
  • Ability to demonstrate ‘Key Cutting’ and ‘Security’ products to customers
  • Participate in trade shows and other sales events throughout the year

Required Skills & Experience:

  • Hard working and self-motivated
  • Sales experience desirable
  • Presenting a clean and professional appearance at all times
  • Driven to achieve your sales target
  • Great personality – positive, likeable, good sense of humour, builds relationships easily

Holiday entitlement is 25 days plus bank holidays. Our client offers company pension scheme, additional leave for length of service and other company benefits. You will have use of a company car, phone and tablet.

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Customer Sales Assistant – SFR315

Oct 31, 2022 , by sfrrecruitment

Customer Sales Assistant

SFR are now recruiting for a Customer Sales Assistant to join our client based in Bristol. This role will be to support a trade counter supplying door hardware and Ironmongery to a range of customers.

Our client will provide all training on their products and systems, and so if you have the enthusiasm to learn and have previous work experience in an administrative or customer service role, we would love to hear from you.

YOUR TASKS

At the Trade Counter, our client aims to provide every customer with the best customer experience and as a Customer Sales Assistant you will be the first point of contact for the customers, whether this be over the phone or via email.

Daily tasks could include:

  • Advising and looking into customer delivery queries
  • Organising returns or exchanges
  • Processing payments and providing credit notes
  • Picking and packing parcels

Once trained, you will be able to develop your customer service and technical skills to provide customers support on product queries as well as by providing sales quotations and processing sales orders.

You will be required to work 40 hours per week, Monday to Friday, 8am – 5pm.

YOUR SKILLS

  • All training will be provided, and so if you have worked in sales, customer service or administration roles then we would love to hear from you!
  • As a small team, we are looking for a candidate who has great organisation, administration, and communication skills as well as a passion for providing great customer service.
  • Within the Trade Counter a system called SAP is used for a range of tasks, therefore, we are looking for a candidate with strong IT skills, preferably with CRM experience but this isn’t essential and can be trained. 

Attractive salary + the following benefits:

  • 25 Days Annual Leave + Bank Holidays
  • Holiday Purchase Scheme
  • Salary Sacrifice Pension Scheme (Enhanced Company Contributions)
  • Life Assurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Health & Welling App inc Digital GP Service
  • Employee Discounts Available

Please get in contact with Matthew at SFR recruitment solutions if you wish to learn more or apply for this position

SFR Recruitment Solutions