Our client is well established market leader of mechanical and electro locking systems, panic hardware and general Architectural Ironmongery.
Key Responsibilities
• Management and development of existing OEM & Specialist Distribution channel partners in the
Sliding/Folding Door Hardware market
• Identification of new business opportunities for the product portfolio with existing and
potential future customers to deliver sustainable, profitable growth and increased market share
• Develop, maintain, and strengthen effective relationships with key customer contacts that leads
to profitable sales growth, including regular face to face meetings
• Ensure robust account/sales plans (including promotional plans) with clear objectives and
actions and ensure that CRM system is continually updated with progress and that plans are
regularly reviewed and amended where required to meet targets
• Implement and manage commercial agreements, rebates, price increases within agreed
guidelines
• Prepare tenders and quotations within agreed guidelines
• Working with cross functional teams to deliver exceptional customer experience and
coordinating the resolution of customer issues to drive customer satisfaction
• Ensure accurate bookings and SIOP forecast is provided
• Maintain current customer / account information regarding customer visits, personal contact
information, product updates, projects/opportunities, issues, etc within CRM system.
• Continuously monitor the competition and market and provide feedback to the business of
possible opportunities/risks
• Represent the company at exhibitions, trade shows and customer events
• Provide customers, contractors, and specifiers with training on products
• Maintain current knowledge of products / service offerings, industry/competitor
trends, legislation, and customer requirements
• Partner with wider company sales team to leverage opportunities outside of your specific area
• Ensure all Admin tasks are completed to set timelines (expenses / mileage / PMP etc) and that
all company processes and guidelines are followed
Skills, Experience & Education Requirements
• University Degree in applicable discipline / Strong commercial sales experience in architectural
hardware or applicable construction products related field, with demonstrable track record of
sales and profit growth
• 10+ years’ successful sales experience in the sliding/folding door hardware market essential
• Good commercial acumen with intense customer focus
• Excellent interpersonal, verbal and written communication skills
• Strong negotiation skills
• Self-motivated with a pro-active approach to problem solving
• Ability to manage competing priorities with strict time constraints
• Territory management and forward planning skills
• Good organizational skills
• Working knowledge of Microsoft Office Applications
• Current driving licence
Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position.