• SFR RECRUITMENT SOLUTIONS

Tag: Door hardware

Vacancies

Customer Service Sales Assistant – SFR340

Mar 29, 2023 , , , by sfrrecruitment

SFR Recruitment Solutions are pleased to be supporting a leading UK manufacturer specialising in the design, development, manufacture and supply of high-performance architectural hardware and bespoke applications.

Internal Sales / Customer Service Advisor – Salary £22k – £25k

Full time position based in WS9

Role:

  • Processing customer sales orders from enquiry to acknowledgement
  • Proactive sales activity, including contacting existing and new customers and promoting the company’s products & services
  • Supporting the Sales Office Manager with customers longer-term requirements and managing delivery schedules
  • Assisting the Customer Services function with proactive updating of customers with any changes to their orders
  • Maintaining customer data on computer systems
  • Liaising with UK Sales Managers or Technical Sales as appropriate to develop sales opportunities
  • Office administration and document management, general phone enquiries
  • Proactive involvement in the improvement of the department against KPIs and improvement projects
  • Any other reasonable tasks as requested

Key Skills

  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Business Development Manager – SFR334

Feb 11, 2023 , , , by sfrrecruitment

Our client is well established market leader of mechanical and electro locking systems, panic hardware and general Architectural Ironmongery.

Key Responsibilities

• Management and development of existing OEM & Specialist Distribution channel partners in the

Sliding/Folding Door Hardware market

• Identification of new business opportunities for the product portfolio with existing and

potential future customers to deliver sustainable, profitable growth and increased market share

• Develop, maintain, and strengthen effective relationships with key customer contacts that leads

to profitable sales growth, including regular face to face meetings

• Ensure robust account/sales plans (including promotional plans) with clear objectives and

actions and ensure that CRM system is continually updated with progress and that plans are

regularly reviewed and amended where required to meet targets

• Implement and manage commercial agreements, rebates, price increases within agreed

guidelines

• Prepare tenders and quotations within agreed guidelines

• Working with cross functional teams to deliver exceptional customer experience and

coordinating the resolution of customer issues to drive customer satisfaction

• Ensure accurate bookings and SIOP forecast is provided

• Maintain current customer / account information regarding customer visits, personal contact

information, product updates, projects/opportunities, issues, etc within CRM system.

• Continuously monitor the competition and market and provide feedback to the business of

possible opportunities/risks

• Represent the company at exhibitions, trade shows and customer events

• Provide customers, contractors, and specifiers with training on products

• Maintain current knowledge of products / service offerings, industry/competitor

trends, legislation, and customer requirements

• Partner with wider company sales team to leverage opportunities outside of your specific area

• Ensure all Admin tasks are completed to set timelines (expenses / mileage / PMP etc) and that

all company processes and guidelines are followed

Skills, Experience & Education Requirements

• University Degree in applicable discipline / Strong commercial sales experience in architectural

hardware or applicable construction products related field, with demonstrable track record of

sales and profit growth

• 10+ years’ successful sales experience in the sliding/folding door hardware market essential

• Good commercial acumen with intense customer focus

• Excellent interpersonal, verbal and written communication skills

• Strong negotiation skills

• Self-motivated with a pro-active approach to problem solving

• Ability to manage competing priorities with strict time constraints

• Territory management and forward planning skills

• Good organizational skills

• Working knowledge of Microsoft Office Applications

• Current driving licence

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Area Sales Manager – SFR332

Feb 7, 2023 , , , by sfrrecruitment

Our client is an established and well respected Architectural Ironmonger located in Yorkshire.

We are looking to recruit an Area Sales Manager covering the North of England/M62 corridor from Sheffield upwards but not into Scotland. The successful candidate will require experience in the architectural ironmongery industry, ideally in an external sales role. They will be responsible for maintaining and developing a previous customer base as well as developing new customers and business opportunities.

Any person applying must be comfortable dealing with main contractors, joinery sub contractors, internal fit out companies and architects, G.A.I qualified would be an advantage but not a necessity.

The successful candidate would be supplied with a fully expensed company car, mobile phone and laptop. They will be entitled to 22 days annual leave and will be enrolled in the companies pension scheme.

Responsibilities:

  • Build strong long lasting relationships with all customers.
  • Generate new enquires for future work and secure orders.
  • Identify new business opportunities and follow them through.
  • Assist with the running of the projects for example site visits.
  • Overall management of customer account.

Job Type: Full-time

Salary: £40,000 – 50,000 per year including bonus.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Regional Sales Manager – SFR325

Dec 8, 2022 , , by sfrrecruitment

Our client is a leading designer and supplier of top quality door hardware, including door handles, knobs, locks, hinges and more.

An exciting opportunity has arisen within the External Sales Team, providing exceptional sales service across South East of England region.

Reporting to the Head of Sales, the role requires the incumbent to further establish, maintain and expand the Company’s customer base within this region. They will promote and enhance the Company position and reputation by developing strong and long-term customer relationships, providing the highest standard of customer service, ensuring delivery of the annual sales plan.

What you’ll be doing:

  • Maintaining the appropriate level of contact with the existing customer base, ensuring effective area planning to maximise call and closing rates
  • Liaise with the Internal Sales team to follow up on customer enquiries on a timely basis, ensuring customer satisfaction
  • Maximise sales for your area through the generation of new business by proactively targeting new customers
  • Continuously analyse customer spends to effectively manage the product/service mix, pricing and margins to ensure full range selling
  • Develop multi-level contacts within assigned key accounts to maintain strong relationships throughout the business
  • Collaborate with the Product Development team to monitor and report on market and competitor activities and promote new product ranges
  • Liaise with Marketing to plan and support activities with customers
  • Work alongside Finance to ensure procedures are followed and invoices are paid in accordance with our standard terms, acting as key liaison in first instance
  • Provide detailed monthly reports for your area
  • Ensure all internal IT systems are kept fully updated, including opportunities for new products
  • Work in accordance with our company values of ‘Do the Right Thing’, ‘Never Stop Growing’ and ‘Make it Happen’ in regard to both external customers and internal colleagues
  • Work in accordance with our Health and Safety policy, ensuring a Safety First attitude at all times

What we’re looking for:

  • Excellent communication skills with ability to communicate at all levels
  • Previous industry experience together with extensive understanding of our product range and their application is highly desirable
  • GAI qualified
  • Able to build and sustain effective long-term customer and team relationships
  • Self-motivated with a proactive approach, able to self manage and prioritise own work load
  • Willing to travel and spend time away overnight as required, due to the size of area
  • Problem solver with decisive approach
  • Excellent negotiation and closing skills
  • Strong presentation skills both face to face and in writing
  • Results driven
  • Strong IT and presentation skills, proficient in all Microsoft office
  • Full Clean Driving licence

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Office Sales Coordinator – SFR321

Nov 28, 2022 , , by sfrrecruitment

Our client is a well-respected manufacturer, distributor, and retailer of building materials throughout the UK.

With a committed team supplying building materials to the trade and retail markets.

Offering a friendly working environment, up to £25k per annum DOE, the opportunity to develop your personal and professional skills, and a varied position within an established company.

Our client has a great opportunity for an Ironmongery Office Sales Coordinator to join the team in a North East London base.

Benefits:

They provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with the business enjoyable and valuable.

  • Up to £25k per annum depending on experience
  • Comprehensive and ongoing training
  • Great staff discount
  • Perkbox discounts
  • Company pension scheme
  • Opportunities for personal and professional development
  • Free onsite parking
  • 28 days holidays, inc. Bank Holidays
  • A genuine work-life balance
  • Immediate start available

The Opportunity:

This excellent Ironmongery Office Sales Coordinator role would either suit somebody with some previous Ironmongery experience/ customer service experience looking to develop their existing skills, or a person looking to establish a specific range of professional skills within an established company. We’re looking for a personable, bubbly and engaging individual, eager to learn and who also has good computer skills i.e. Excel, Word.

You will be joining an encouraging and enthusiastic team in a very pleasant working environment with excellent facilities as well as good local amenities. There is scope for a long-term career progression within the company.

Hours will be Monday – Friday, 8am to 5pm with a 1 hour lunch.

What will you be doing?

  • Handling incoming sales enquiries concerning mainly Ironmongery and some other building products
  • Working with the external specification sales team to manage quotations and specification enquires.
  • Preparing accurate quotations
  • Organising sales records
  • Ensuring customers’ orders are correctly entered into the system
  • Dealing with several quotes or enquiries at the same time, therefore the ability to multitask is important
  • Maintaining a level of professionalism
  • Assisting Sales Advisors with any other ad hoc duties

Please note this role is not a telesales role, it involves dealing with inbound enquires only. With this, you’ll ideally have experience in dealing with telephone enquiries, however this is not essential.

Person Specification – Office Sales Coordinator:

  • Eager to learn and develop within the role
  • Friendly, engaging, and approachable
  • A commitment to excellent customer service
  • Enjoys a challenge
  • Excellent communication and interpersonal skills
  • A professional and positive approach
  • Good team player
  • Attention to detail

Desirable but not essential:

  • Previous experience in a Sales role
  • Passionate about bringing/learning to bring in new business
  • Experience in the sanitaryware, ironmongery, tiles or decorating industry
  • A solid grasp of the construction industry and processes

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Business Development Manager – SFR319

Nov 16, 2022 by sfrrecruitment

Our client is a leading manufacturer of entrance and security systems, including automatic doors, turnstiles, speed lanes and access control.

As part of the growth strategy they are now looking for a Business Development Manager to join the team and to drive business growth within an existing customer base and to develop new business within the North of England.

YOUR TASKS

Within the role the Salesperson will lead this business initiative and be responsible for proposing, coordinating, and delivering the business strategy to ensure profitable growth for the business unit. 

This role requires the Salesperson to take full responsibility of the sales process with tasks such as:

  • Developing the existing network of contacts to increase sales along with locating and adding new customers, supporting our customer relationships, and offering excellent service to support positive achievement of targets.
  • Researching new market opportunities to support continual growth and keep us ahead of the competition.
  • Provide daily individual visit reports and monthly update reports on your business activity making sales projections and forecasting opportunities in line with projected targets set.
  • You will also occasionally be required to attend our office in Wakes Colne, and our training centres in Hitchin, Hertfordshire or Lichfield Staffordshire for meetings and customer training days.

YOUR SKILLS

  • We are looking for a Salesperson who is experienced in sales and business development in the door industry with a proven track record. Preferably with prior knowledge of Automatic Doors, Industrial Doors, GAB or Access control systems.
  • You will have the ability to quickly understand the company’s product range and be able to communicate this to both new and existing customers.
  • You will be a confident communicator, passionate, good with time management and have a strong sales ability to provide our customers with the best solutions and product offering.
  • For the role, the right Salesperson will be innovative, enthusiastic, and able to achieve and exceed financial targets personally while also working collaboratively with a team.
  • Full, UK driving licence is essential for the role.

A message from our client. 

We care for our employees and so as well as an attractive salary offering, company car and bonus scheme, we also provide the following benefits:

  • 25 Days Annual Leave + Bank Holidays
  • SMART Pension Scheme (Enhanced Company Contributions)
  • Life Insurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Employee Discount Platform
  • Internal Recognition & Reward Schemes

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Project Sales Manager – SFR318

Nov 15, 2022 , by sfrrecruitment

Our client is looking to appoint a Project Sales Manager to further develop their Sales team. The successful candidate will ideally have achieved excellent direct sales and key account management results within the construction sector. The candidate will need to commit to undertake duties that will involve travel throughout the Northern Territory including Scotland. Although not essential, experience within the fenestration sector including manufacturers and distributor partners, would be preferred with the ideal candidate having an in-depth knowledge of Locking Solutions and Door Hardware.

Reporting to:  Architectural Sales Manager with Direct Working Relationships with the Architectural Sales Manager, Sales Director, Customer Services and other Project Managers.

 

KEY PRIORITY AREAS

  • Develop relationships with Window and door manufacturers and distribution partners
    • Develop relationships with Architects, Main contractors, M&E contractors and clients including Local Authorities and Housing Associations.
    • Manage projects through network to completion.
    • Achieve Specification, Turnover and Margin Plans set by the Architectural Contracts Manager.
    • Understand and impart industry standards relating to Fire and Security with particular emphasis on Dual Certification solutions for Fire Doors.
    • Create an affiliation network with common suppliers such as Access control partners.
    • Deliver CPD seminars when required.
    • GAI holder preferred but not essential

The Job

Our clients Door Locks are mainly used on Entrance doors to homes, apartments and communal doors. These doors are often Fire Resisting Doors/Doorsets, Security Doors or Access Control doors and are often all three simultaneously.

It is through their extensive range of products, certification solutions and knowledge that they are able to specify their locks for use on these Doors and Doorsets often in conjunction with other branded hardware and access control products.

Candidates will have the following key attributes:

  • Competent IT skills.
  • Solution based selling skills.
  • Willingness to learn new products and skills.
  • Excellent verbal and written communication skills.
  • Comfortable selling high end products.
  • Excellent Salary + Bonus
  • Company car
  • Contributory Company Pension
  • Mobile Phone, full home computer set up & home phone lines paid for

(reasonable personal use)

If you’re interested in in this position, please contact SFR Recruitment Solutions.

Vacancies

Customer Sales Assistant – SFR315

Oct 31, 2022 , by sfrrecruitment

Customer Sales Assistant

SFR are now recruiting for a Customer Sales Assistant to join our client based in Bristol. This role will be to support a trade counter supplying door hardware and Ironmongery to a range of customers.

Our client will provide all training on their products and systems, and so if you have the enthusiasm to learn and have previous work experience in an administrative or customer service role, we would love to hear from you.

YOUR TASKS

At the Trade Counter, our client aims to provide every customer with the best customer experience and as a Customer Sales Assistant you will be the first point of contact for the customers, whether this be over the phone or via email.

Daily tasks could include:

  • Advising and looking into customer delivery queries
  • Organising returns or exchanges
  • Processing payments and providing credit notes
  • Picking and packing parcels

Once trained, you will be able to develop your customer service and technical skills to provide customers support on product queries as well as by providing sales quotations and processing sales orders.

You will be required to work 40 hours per week, Monday to Friday, 8am – 5pm.

YOUR SKILLS

  • All training will be provided, and so if you have worked in sales, customer service or administration roles then we would love to hear from you!
  • As a small team, we are looking for a candidate who has great organisation, administration, and communication skills as well as a passion for providing great customer service.
  • Within the Trade Counter a system called SAP is used for a range of tasks, therefore, we are looking for a candidate with strong IT skills, preferably with CRM experience but this isn’t essential and can be trained. 

Attractive salary + the following benefits:

  • 25 Days Annual Leave + Bank Holidays
  • Holiday Purchase Scheme
  • Salary Sacrifice Pension Scheme (Enhanced Company Contributions)
  • Life Assurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Health & Welling App inc Digital GP Service
  • Employee Discounts Available

Please get in contact with Matthew at SFR recruitment solutions if you wish to learn more or apply for this position

Vacancies

Area Sales Manager – SFR314

Oct 17, 2022 , , by sfrrecruitment

Our client is a leading brand of Architectural Hardware products selling to the trade, merchant and distribution channels.

Due to an internal promotion, they are looking to recruit an Area Sales Manager with architectural ironmongery and builders merchants sales background to develop our growing business and manage existing customer based in Scotland.

Responsibilities

  • To manage existing architectural ironmongery and builders merchant accounts
  • Develop new sales business with existing accounts in the territory
  • Actively developing new business accounts

Working hours

Monday to Friday, 8:30 – 17:00

1 hour lunch break

Salary – £30,000.00 – £40,000.00 dependent on experience.

Company car and fuel card

Non – contractual bonus based on sales/ non- contractual spot bonuses

Family run business with a low labour turnover

Auto enrolment into the government workplace pension scheme

Expenses paid for.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Vacancies

Area Sales Manager – SFR313

Oct 17, 2022 , , by sfrrecruitment

Our client is a leading brand of Architectural Hardware products selling to the trade, merchant and distribution channels.

Due to an internal promotion, they are looking to recruit an Area Sales Manager with architectural ironmongery and builders merchants sales background to develop our growing business and manage existing customer based in midlands.

Responsibilities

  • To manage existing architectural ironmongery and builders merchant accounts
  • Develop new sales business with existing accounts in the territory
  • Actively developing new business accounts

Working hours

Monday to Friday, 8:30 – 17:00

1 hour lunch break

Salary – £30,000.00 – £40,000.00 dependent on experience (negotiable)

Company car and fuel card

Non – contractual bonus based on sales/ non- contractual spot bonuses

Family run business with a low labour turnover

Auto enrolment into the government workplace pension scheme

Expenses paid for.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

SFR Recruitment Solutions