• SFR RECRUITMENT SOLUTIONS

Tag: Door hardware

Specification Sales Manager – SFR485

Specification Sales Manager – South East

 

Our Client is a leading global manufacturer of premium architectural hardware for doors, offering innovative solutions for residential, commercial, and architectural applications.

The Opportunity

We are seeking a dynamic and commercially focused Specification Manager to lead the development of our specification strategy and support the conversion of key projects. This is a newly created position that represents a unique opportunity to shape the role and build scalable systems, processes, and partnerships to drive growth.

 

Qualifications & Skills

Essential Experience & Attributes:

  • Specification Expertise:
    Proven experience managing the specification of technical building products, ideally architectural hardware, door systems, or other construction components, from concept through to project delivery.
  • Industry Network:
    Established and trusted relationships within the Architecture & Design (A&D) community, including architects, interior designers, consultants, and developers, with a demonstrable track record of influencing specification decisions.
  • Commercial Acumen:
    Strong business and financial understanding. Capable of identifying opportunities, prioritising high-value projects, and aligning technical solutions with commercial goals.
  • Project Sales Mindset:
    Experience working on long-cycle, complex projects. Able to navigate multiple stakeholders and maintain control of specification and conversion over time.
  • CPD & Presentation Skills:
    Confident in delivering RIBA-approved CPDs, project pitches, and technical presentations to senior professionals. A credible and persuasive communicator.
  • Strategic Thinking:
    Comfortable building and evolving systems, processes, and reporting structures to support a scalable specification model for the business.
  • Autonomy & Leadership:
    Self-motivated and able to operate independently in the field. Sets a high standard of professionalism, accountability, and commercial focus.
  • Collaborative Approach:
    Able to work cross-functionally with internal teams including sales, marketing, and technical support to ensure alignment from design intent to product delivery.

Desirable:

  • Familiarity with BIM, NBS, and other specification tools or platforms.
  • Experience representing premium or design-led product brands.
  • Membership of relevant professional bodies (e.g., GAI, RIBA) is a plus.

 

Key Responsibilities

  • Develop and execute a structured specification strategy for our hinge systems across key verticals (residential, commercial, hospitality, etc.).
  • Build strong, trusted relationships with architects, interior designers, developers, and key stakeholders in the specification chain.
  • Proactively generate and manage a robust pipeline of specified projects, from concept to conversion.
  • Deliver high-quality CPD presentations, lunch & learns, and represent at trade shows and industry events.
  • Work closely with the internal sales and technical teams to ensure alignment from specification through to order fulfilment.
  • Create and implement scalable tools, systems, and processes to support the long-term success of the specification channel.
  • Monitor competitor activity and market trends, feeding insights into sales and product strategy.

 

Performance-based commissions in addition to base salary.

 

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Sales Representative – SFR483

Sales Representative– Home based.  

 

Our client is a leading brand of Window and door hardware, Ironmongery and fire door hardware.

 

Job Description

The Outbound Internal Sales Representative is responsible for generating new business opportunities and driving revenue growth by proactively reaching out to prospective and existing customers. This role focuses on building strong customer relationships, identifying sales opportunities, and achieving sales targets through phone calls, emails, and other communication channels.

 

Qualifications & Skills

•          Proven experience in outbound sales, telesales, or a similar sales role.

•          Excellent verbal and written communication skills.

•          Strong persuasion and negotiation skills with a results-driven mindset.

•          Ability to build rapport quickly and maintain positive client relationships.

•          Confident in handling objections and closing sales.

•          Strong organizational and time management skills.

•          Proficiency in CRM systems and Microsoft Office (or similar software).

•          Resilient, self-motivated, and target-oriented.

 

Key Responsibilities

•          Proactively contact potential and existing customers via outbound calls, emails, and digital communication.

•          Identify customer needs, present suitable products/services, and create tailored solutions.

•          Generate qualified leads and schedule appointments for outbound technical teams where required.

•          Manage and maintain a pipeline of opportunities, ensuring accurate and up-to-date CRM records.

•          Achieve or exceed monthly, quarterly, and annual sales targets.

•          Develop strong product knowledge to effectively communicate value propositions.

•          Handle objections professionally and close sales with confidence.

•          Provide excellent customer service to strengthen long-term relationships.

•          Collaborate with colleagues in marketing and field sales to maximize sales effectiveness.

•          Prepare regular sales activity reports and performance updates for management.

 

Performance-based commissions in addition to base salary.

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Business Development Executive – SFR481

Business Development Executive (External)

About Our client.

There are many reasons to work for our client; as a leading manufacturer, recommended by many of the worlds lock manufacturers because of our high-quality performance in material production, technical support and competitive advantage.

The role.

  • ​​ You are responsible for planning and organising your routes to make sure that each day you work efficiently to see as many customers within your area.
  • You must ensure that you service existing customers on a regular basis.
  • You must approach any potential customers, providing them with a price list, relevant literature and contact details and follow the visit up.
  • You are to present a clean and professional appearance at all times when working.
  • On each visit you must identify the customer needs and look at the potential for new products and services for the customer.
  • You must maximise sales providing information on any current special offers.
  • To promote new products and special deals.
  • To liaise with the Managing Director for any sale prices, terms and payments.
  • Liaising with customers when stock and delivery issues arise.
  • To achieve and maintain sales targets set out at the beginning of the year.
  • Submit all orders to the office via email/phone without delay, you must communicate to the office any urgent orders or any special requirements.

 

We are looking for someone.

Driven, Resilient, Reliable, Organised, Flexible, with a positive attitude.

 

What do we offer you?

A supportive work environment. The opportunity to learn, develop and be well rewarded for a job well done.

 

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Residential Merchandising Manager – SFR460

Our client is an established and leading global brand of both mechanical and electrical locking solutions and door hardware products. Products designed for your safety and security.

The business is now looking for a Residential Merchandising Manager to bring excellent customer service skills.

Location: – UK wide travel – 4 days on the road including ideally one day at the office in the midlands and one day at home.

What would you do as the Residential Merchandising Manager

As the Residential Merchandising Manager, you will be responsible for leading, managing, and developing the merchandising team to ensure the highest standards of product presentation, customer engagement, and brand representation within customer stores. This role plays a key part in driving sales through effective merchandising strategies, optimising product visibility, and maintaining strong relationships with customers.

You would also:

  • Help with setting clear objectives and providing ongoing support to the team.
  • Oversee the implementation of merchandising plans, ensuring alignment with planograms and customer requirements while maintaining deadlines and quality.
  • Collaborate with sales and marketing teams to optimize strategies, enhance product visibility, and drive in-store product presentation.
  • Foster strong customer partnerships, acting as the primary contact for merchandising needs and working with Territory Sales Managers for tailored support.
  • Monitor competitor activity, provide insights for strategic decision-making, and track merchandising performance for continuous improvement.

The skills and experience you need……..we are looking for someone who has:

  • Proven experience in a customer-facing role with the ability to influence and work effectively within a team.
  • Strong organisational and time management skills to handle multiple priorities efficiently.
  • Ability to build and maintain strong customer relationships while demonstrating commercial awareness.
  • Solid understanding of retail merchandising strategies and a commitment to brand excellence.
  • Excellent attention to detail, with the ability to work in fast-paced environments and manage multiple priorities.

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

 

Technical Sales Executive – SFR456

Our client designs and manufactures luxury door and window hardware. Bespoke and one off designs for the prestigious projects.

Looking for a Technical Sales Executive to join the internal team. This position would suit an enthusiastic individual with experience in the architectural hardware industry and a good level of technical understanding. Possessing strong communication skills, including the ability to craft professional e-mails and client-related documents.

This is an exciting position within a well-established and ambitious company.

Working hours are Monday to Thursday 8.30am to 5.00pm and 8.30am-4.00pm Friday.

This role will include:

  • Assisting customer enquiries
  • Creation of good relationships with customers through excellent service and support.
  • Prepare quotes and process orders as appropriate, follow up on orders, and solve client-related problem in a timely fashion.
  • Advising product solutions to meet customer requirements.
  • Key role in custom projects, including liaising with product design and production departments

 

We make sure our team is well looked after and benefits include:

  • Group Life Insurance
  • 30 days annual leave in 2025 including their Birthday.

 

 

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Ironmongery Estimator – SFR3444

Ironmongery – Estimator – Hybrid or remote.

South East

 

Our client is a manufacturer and supplier of Architectural Hardware and Access Control products. Members of the Guild of Architectural Ironmongers.

Specifying and supply ironmongery in Commercial, Education, Residential, Healthcare and Hospitality sectors.

 

Duties:

 

  • Using Intec Scheduling software to schedule and price Architectural Ironmongery specifications from information by clients directly using all details provided.
  • To follow through from start to completion of project including Ironmongery order dates and delivery dates.
  • Ensuring Ironmongery specified meets the requirements of our fire door certification.
  • Develop and maintain effective working relationships with customers, whilst maintaining the highest level of professional conduct
  • To communicate with the procurement team and other team members to ensure smooth running of projects.
  • To ensure that all work leaving the estimating department has been checked before being sent to the client and is of an acceptable and high standard

 

Relevant Experience:

3+ Years Estimating and scheduling experience in Architectural Ironmongery

Experience in understanding how to commercially analyse ironmongery schedules in conjunction with door schedules, general arrangement drawings, fire strategy drawings, lock suiting strategies and NBS P21 specifications.

Good technical skills

 

Key competencies:

  • Preferably experienced using the Intec Scheduling software.
  • Competent on all Microsoft Office applications, particularly Excel.
  • Organised and able to multitask
  • Attention to detail
  • Able to work under pressure to deadlines
  • Technically knowledgeable about products

 

Relevant Education:

 

  • Minimum GCSE/”O” Level Maths and English
  • GAI Diploma (preferred but not essential)

Business Development Representative – SFR438

SFR Recruitment Solutions are very pleased to be supporting our client in find a Business Developer to drive sales through a strong and well stocked trade counter.

Are you a business-to-business sales professional who has a proven ability to grow strong relationships with your customer base coupled with the ability to deal with a wide and varied technical product range which changes on a regular basis?

Due to an internal promotion, our client is currently looking for a Trade Counters Sales Representative, based in the North West of England, to look after our customers in the facilities, construction and maintenance sectors.

YOUR TASKS

Trade Counters is a hugely successful part of the business, selling door products and hardware directly to the construction, facilities and other industry. This can be anyone from sole traders all the way to regional and national businesses.

The role is to provide a “bridge” between the customer and the trade counters depot. Based from home in the North West of England, you will visit existing and new customers on a regular basis. You could be discussing upcoming projects, identify opportunities and promoting new products which could be of interest to the client. This will involve keeping up to date with current trends in product usage, product technical details, changes in legislation affecting the use of the products, and being able to communicate this to both customers and colleagues to ensure that our client is always “on point” with everything they do. 

Your aim will be to become the “trusted supplier” to these businesses, with a solution to every eventuality.

This role needs a real “team player” and effective communicator. Someone who can keep the office in touch with what is going on in the industry whilst developing the market, promoting the brand, creating and employing an effective sales strategy which enables you to hit targets and assure the success of the Trade Counters operation.

EXPERIENCE THAT MATTERS: YOUR SKILLS

To be considered we need you to demonstrate:

  • Previous experience in a business-to-business sales role promoting technical products ideally (but not necessarily) to the construction or facilities industries.
  • Examples of being able to develop and maintain long term, “consultative” sales relationships with your customers, with clear systematic and strategic thinking.
  • Effective self-management and prioritisation skills with the ability to organise and maintain your own diary, as well as utilising IT systems for sales orders and customer relations management.
  • Proven ability to meet and exceed KPIs and sales targets.
  • Full UK, manual drivers licence with no more than three penalty point

Our client also provides the following benefits:

  • Company Vehicle
  • Competitive sales bonus scheme
  • 25 Days Annual Leave + Bank Holidays
  • Holiday Purchase Scheme
  • SMART Pension Scheme (Enhanced Company Contributions)
  • Upon reaching qualifying period, enhanced maternity and paternity offer to eligible employees
  • Life Assurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Health & Welling App inc. Digital GP Service
  • Access to LinkedIn Learning
  • Employee Discounts Available

If you are interested in this position, please contact SFR Recruitment Solutions.

Ironmongery / Doors / Access Control / Door Hardware

Business Development Representative – SFR437

SFR Recruitment Solutions are very pleased to be supporting our client in find a Business Developer to drive sales through a strong and well stocked trade counter.

Are you a business-to-business sales professional who has a proven ability to grow strong relationships with your customer base coupled with the ability to deal with a wide and varied technical product range which changes on a regular basis?

Due to an internal promotion, our client is currently looking for a Trade Counters Sales Representative, based in the South West of England, to look after our customers in the facilities, construction and maintenance sectors.

YOUR TASKS

Trade Counters is a hugely successful part of the business, selling door products and hardware directly to the construction, facilities and other industry. This can be anyone from sole traders all the way to regional and national businesses.

The role is to provide a “bridge” between the customer and the trade counters depot. Based from home in the South West of England, you will visit existing and new customers on a regular basis. You could be discussing upcoming projects, identify opportunities and promoting new products which could be of interest to the client. This will involve keeping up to date with current trends in product usage, product technical details, changes in legislation affecting the use of the products, and being able to communicate this to both customers and colleagues to ensure that our client is always “on point” with everything they do. 

Your aim will be to become the “trusted supplier” to these businesses, with a solution to every eventuality.

This role needs a real “team player” and effective communicator. Someone who can keep the office in touch with what is going on in the industry whilst developing the market, promoting the brand, creating and employing an effective sales strategy which enables you to hit targets and assure the success of the Trade Counters operation.

EXPERIENCE THAT MATTERS: YOUR SKILLS

To be considered we need you to demonstrate:

  • Previous experience in a business-to-business sales role promoting technical products ideally (but not necessarily) to the construction or facilities industries.
  • Examples of being able to develop and maintain long term, “consultative” sales relationships with your customers, with clear systematic and strategic thinking.
  • Effective self-management and prioritisation skills with the ability to organise and maintain your own diary, as well as utilising IT systems for sales orders and customer relations management.
  • Proven ability to meet and exceed KPIs and sales targets.
  • Full UK, manual drivers licence with no more than three penalty point

Our client also provides the following benefits:

  • Company Vehicle
  • Competitive sales bonus scheme
  • 25 Days Annual Leave + Bank Holidays
  • Holiday Purchase Scheme
  • SMART Pension Scheme (Enhanced Company Contributions)
  • Upon reaching qualifying period, enhanced maternity and paternity offer to eligible employees
  • Life Assurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Health & Welling App inc. Digital GP Service
  • Access to LinkedIn Learning
  • Employee Discounts Available

If you are interested in this position, please contact SFR Recruitment Solutions.

Ironmongery / Doors / Access Control / Door Hardware

Contracts Coordinator – SFR429

SFR Recruitment Solutions are pleased to be supporting a leading Architectural Ironmongery Manufacturer and supplier.

Job Purpose

As a key member of the team you will be required to assist with contract management and processing of small/key orders, to meet and exceed the customer’s expectations and instructions at all times.

Benefits:

25 days annual leave

Company pension scheme- 5% employee and 4% employer

Life assurance – 4 times annual salary

Free eye tests and eyecare vouchers

Employee Assistance Programme

Healthcare cash plan

Responsibilities:

•          To review and process on the system, orders received by estimating, email, fax or any other means in accordance with the appropriate company procedure.

•          Liaise with the customer to establish correct delivery address, clarifying any ambiguous information and all TBA lines, including handing of handed items, rebate details, etc.

•          To process customer orders, from time of order receipt to completion of deliveries.

•          As well as sending an automated sales confirming, contract co-ordinators will be required to courtesy the project manager. With the aim of introducing themselves as the main point of contact and establishing a dialogue with the customer which is verbal.

•          Check for any 3rd party involvement in the project i.e. door suppliers, factory fitting etc. 

•          Build long term working relationships with Contractors and advise on positive/negative feedback to the sales representatives or team leader.

•          To answer general price enquiries from reception, direct calls or via email.

•          To answer and deal with technical queries either via email or telephone.

Key Skills:

•          IT Literate – MS Office, Projects, etc.

•          Interpersonal Skills

•          Good communication skills both oral and written

•          Project Management

•          Problem Solving

•          Administrative skills

•          Excellent customer service skills

•          Excellent telephone manner

•          Organised and able to multitask

•          Able to work under pressure to deadlines

•          Gain Ironmongery technical knowledge

•          Ability to think analytically

•          Be a competent and consistent planner

•          Ability to act on own initiative & make decisions.

If you are interested in this position, please contact SFR Recruitment Solutions.

Ironmongery / Doors / Access Control / Door Hardware

Sales Executive – SFR428

SFR Recruitment Solutions are pleased to be supporting a leading Architectural Ironmongery Manufacturer and supplier.

The role we are recruiting for is an Internal Sales Representative based in Birmingham.

Job Purpose

Principally working alongside the existing Specification Sales Team & Business Development Manager (UK) to manage, maintain and convert the existing company quote bank, ensuring an upward growth curve. Interaction with the Main & Sub Contractor customer base (internally) to provide high levels of customer service.

Previous Experience.

Internal Sales Experience. preferably within the Main Contractor & Joinery Sub-Contractor Sectors

Duties.

  • Develop trusting relationships with identified Joinery Sub Contractors, and ensure they have a contact within the business.
  • To understand the needs and requirements of our customers and continue to build relationships with new and existing customers.
  • To serve as the link of communication between key customers and the Specification team.
  • Regularly liaise with the Specification team and chase quotes to increase the conversion rates.
  • To resolve customer queries and complaints, and ensure trust is always maintained.

Key Competencies

  • Results Focus-Focused on delivering results and demonstrates accountability for actions with a high level of quality   
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements            
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organization
  • Teamwork– The capacity to work in interaction with others, in mutual support

Key Skills

  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

If you are interested in this position, please contact SFR Recruitment Solutions.

Ironmongery / Doors / Access Control / Door Hardware

SFR Recruitment Solutions