• SFR RECRUITMENT SOLUTIONS

Tag: Door hardware

Customer Sales Assistant – SFR315

Customer Sales Assistant

SFR are now recruiting for a Customer Sales Assistant to join our client based in Bristol. This role will be to support a trade counter supplying door hardware and Ironmongery to a range of customers.

Our client will provide all training on their products and systems, and so if you have the enthusiasm to learn and have previous work experience in an administrative or customer service role, we would love to hear from you.

YOUR TASKS

At the Trade Counter, our client aims to provide every customer with the best customer experience and as a Customer Sales Assistant you will be the first point of contact for the customers, whether this be over the phone or via email.

Daily tasks could include:

  • Advising and looking into customer delivery queries
  • Organising returns or exchanges
  • Processing payments and providing credit notes
  • Picking and packing parcels

Once trained, you will be able to develop your customer service and technical skills to provide customers support on product queries as well as by providing sales quotations and processing sales orders.

You will be required to work 40 hours per week, Monday to Friday, 8am – 5pm.

YOUR SKILLS

  • All training will be provided, and so if you have worked in sales, customer service or administration roles then we would love to hear from you!
  • As a small team, we are looking for a candidate who has great organisation, administration, and communication skills as well as a passion for providing great customer service.
  • Within the Trade Counter a system called SAP is used for a range of tasks, therefore, we are looking for a candidate with strong IT skills, preferably with CRM experience but this isn’t essential and can be trained. 

Attractive salary + the following benefits:

  • 25 Days Annual Leave + Bank Holidays
  • Holiday Purchase Scheme
  • Salary Sacrifice Pension Scheme (Enhanced Company Contributions)
  • Life Assurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Health & Welling App inc Digital GP Service
  • Employee Discounts Available

Please get in contact with Matthew at SFR recruitment solutions if you wish to learn more or apply for this position

Area Sales Manager – SFR314

Our client is a leading brand of Architectural Hardware products selling to the trade, merchant and distribution channels.

Due to an internal promotion, they are looking to recruit an Area Sales Manager with architectural ironmongery and builders merchants sales background to develop our growing business and manage existing customer based in Scotland.

Responsibilities

  • To manage existing architectural ironmongery and builders merchant accounts
  • Develop new sales business with existing accounts in the territory
  • Actively developing new business accounts

Working hours

Monday to Friday, 8:30 – 17:00

1 hour lunch break

Salary – £30,000.00 – £40,000.00 dependent on experience.

Company car and fuel card

Non – contractual bonus based on sales/ non- contractual spot bonuses

Family run business with a low labour turnover

Auto enrolment into the government workplace pension scheme

Expenses paid for.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Area Sales Manager – SFR313

Our client is a leading brand of Architectural Hardware products selling to the trade, merchant and distribution channels.

Due to an internal promotion, they are looking to recruit an Area Sales Manager with architectural ironmongery and builders merchants sales background to develop our growing business and manage existing customer based in midlands.

Responsibilities

  • To manage existing architectural ironmongery and builders merchant accounts
  • Develop new sales business with existing accounts in the territory
  • Actively developing new business accounts

Working hours

Monday to Friday, 8:30 – 17:00

1 hour lunch break

Salary – £30,000.00 – £40,000.00 dependent on experience (negotiable)

Company car and fuel card

Non – contractual bonus based on sales/ non- contractual spot bonuses

Family run business with a low labour turnover

Auto enrolment into the government workplace pension scheme

Expenses paid for.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Internal Sales Person – SFR312

Our client is a designer and manufacturer of luxury door and window hardware, supplying to prestigious properties around the world. A Sales Representative is required to join the growing team and we are looking for someone with a proven track record of achieving sales whilst growing and progressing client accounts through the sales cycle.

Working as part of our team towards sales targets the role will involve:

– Making outbound calls to customers and prospects

– Building relationships, providing a high quality of service and identifying sales opportunities.

– Dealing with phone and email enquiries, following up opportunities through to point of sale.

– Accurately processing orders within a timely and efficient manner.

– General office administration duties.

This position would suit a proactive, committed, and enthusiastic individual with a willingness to learn an exciting new portfolio whilst maintaining and continually expanding product knowledge. Reliable and punctual, sales driven, friendly, confident with good communication and written skills, with experience working within a similar role.

This is an exciting position within a well-established and ambitious company. Working hours are Monday to Thursday 8.30am to 5.00pm and 8.30am-4.00pm Friday. New modern offices and free onsite parking.

If you are interested in this position, please contact SFR Recruitment Solutions.

Business Development Manager – SFR307

Our client is a leading British Manufacturers of the Finest Architectural Hardware are looking to recruit an experienced Business Development Manager to grow and develop profitable sales across its multiple sales channels

The ideal candidate will have an understanding of the specification sales process and have experience in dealing with Architectural Ironmongers, Interior Designers and Architects, as well as the OEM Market

Principle duties and Key responsibilities.

  • Increasing sales by achieving agreed quarterly sales targets.
  • Maintain and develop relationship with an existing established customer base
  • Identify and develop new opportunities across multiple market sectors
  • Manage and plan your time efficiently and effectively making contact with your customers and potential customers via appropriate methods.
  • Increase market awareness and promote the company brand.
  • Actively update activity records via our CRM system.
  • Produce quotations in line with customer expectations
  • Represent the Company at industry events and forums
  • Work towards industry recognised Continual Professional Development

Reporting to the Head of Sales monthly analysing your individual performance through sales figures and KPI’s, the company service levels, market activity and competitor activity.

Knowledge, Skills, and Abilities required

The ideal candidate will have experience within the Architectural Ironmongery or Door and Window Market and either hold or will be working towards recognised industry qualifications (DipGAI, RegAI, FDIS)

You will need to be self-motivated with excellent communication and people skills with experience of specifying a selling a technical product

PC Literate with experience of the usual MS office products as well as understanding of the use of professional CRM Systems

What can you expect?

A competitive package with benefits including:

· Group Life Insurance

· Pension with employer contribution

· In addition our employees get 30 days annual leave in 2022 including their Birthday.

Please advise details of current salary with application.

Area Sales Manager – SFR306

Our client is a privately owned and growing company. Leading suppliers of Architectural Ironmongery and Security product ranges.

We are looking for a candidate who will join this sales team with a hunger to develop an existing customer base and increase sales revenue for Mechanical and electro locking systems, panic hardware and general Architectural Ironmongery.

The successful individual must demonstrate or have: –

  • Successful external sales experience within the U.K. lock products industry for a lock manufacturer, distributor, large locksmith organisation or similar.
  • Some knowledge and understanding of access control and / or electronic locking systems.
  • A good knowledge and understanding of mechanical locking and master key systems.
  • A good knowledge and understanding of Panic Hardware.
  • Some knowledge and understanding of Door Furniture and accessories.
  • G.A.I. qualifications and /or proven completion of any stage of the G.A.I education process could be advantageous
  • Must be highly computer literate with an excellent knowledge of Microsoft PowerPoint, Excel and Word programmes.
  • Excellent commercial and product sector awareness.
  • Enthusiastic, self motivated, positive and energetic personality.

The successful individual will be offered: –

  • Competitive basic salary and commission/ bonus structure
  • Laptop and mobile phone
  • Company car and petrol card
  • Company expenses card
  • Company Pension Scheme

If you are interested in this position, please contact SFR Recruitment Solutions.

Business Development Manager – SFR303

Our client is looking for a successful Business Development Manager to join the growing team.

They are a manufacturer and supplier to the trade of Ironmongery, fixings and fastenings.

General Summary

To build professional and reliable relationships with current and potential customers and to become their “trusted regional account manager”.

Principle duties and Key responsibilities:

  • Increasing sales and achieving agreed quarterly sales targets.
  • Planning your time efficiently and effectively making contact with your customers and potential customers via appropriate methods.
  • Actively update activity records via our state of the art CRM system.
  • Produce accurate quotes and orders for sales using our bespoke computer and app system.
  • Build and maintain good working relationships with colleagues, managers, and office-based staff in order to facilitate an aligned approach to sales and after sales service to customers.
  • Actively seek to acquire further skills and knowledge of our products across all brands and services in order to build up your expertise, customer confidence and offer an industry leading service to customers and potential customers.
  • Remain appraised of trends in our customer industries, with matters and issues affecting clients and potential clients in your region/territory, and of competitor offers and services.

Reporting to your line manager on a monthly basis analysing your territory performance through sales figures and KPI’s, the company service levels, market activity and competitor activity.

Knowledge, Skills and Abilities required

To be successful in the role, we are looking for someone with proven experience of achieving challenging sales targets, demonstrable experience gained within the sales environment. Someone who is comfortable in contacting customers using appropriate methods, whilst being able to use our CRM proficiently. You will also need to be highly organised and capable of planning, and prioritising workload.

We require someone who has knowledge of hardware/ fixing products, proven skills in building and maintaining relationships leading to sales and repeat sales and proven sales ability from enquiry to order in a B2B environment.

You will need to be self-motivated who is open minded and excited about selling various brands into the same customer, analytical and flexible with excellent communication skills and must be able to demonstrate initiative whilst working along and as part of a complete sales force.

What can you expect?

  • Holidays increasing with service to a maximum of 37 days.
  • Group Life insurance.
  • Employee Assistance Programme.
  • Christmas shutdown.
  • Pension Scheme.
  • Discounts on our ranges of products.
  • Monthly car allowance
  • Quarterly bonus scheme

Please get in contact with Lorna at SFR recruitment solutions if you wish to learn more or apply for this position

Sales Manager – Built Environment – MR301

SFR Recruitment Solutions are very excited to be working on this exciting Southern Sales Manager opportunity. We are working closely with a business built on innovation and technology.

They offer complete commitment to providing high quality service to customers and throughout the Residential, Heath, Education, Commercial and University sectors.

Vacancy Description

This role requires a driven & high calibre, NEW BUSINESS FOCUSED SALES MANAGER looking to enhance their career with one of the Pioneers and industry innovators in sustainable Locking Systems, Electromechanical Locks, Cylinders, Digital Locking Systems & other closely aligned solutions.

Due to growth and expansion, we are seeking to recruit an experienced and highly motivated SALES MANAGER to join the team with responsibility for promoting the full portfolio of Digital Locking products and solutions to the built environment in London. Built environment covers hospitals, schools, student housing, property management, but to let, office rental, etc.

The Role

Reporting to the Head of Sales, The SALES MANAGER will be responsible for:

  • Prospect for new clients by networking, drawing on existing contacts and relationships, cold calling, site visits or other means of generating interest along with be responsibility for maintaining, growing, nurturing and developing existing key accounts.
  • Plan persuasive approaches and pitches that will convince potential clients to do business with our clients based on facts.
  • Develop a rapport with new clients, set targets for sales and provide support that will continually improve customer relations.
  • Grow and retain existing accounts by presenting new products, solutions and services to clients by working with mid and senior level management, marketing, and technical staff.
  • Introduce controlled sales growth by strategic planning and target KPI’s.
  • The sales team ultimate aim is to create market pull for products, supports and trains the dealer partners and designers and also helps the end customers by defining their needs and offering suitable solutions from the product offering.
  • The candidate’s responsibility is to create market pull by actively meeting and consulting potential end customers about the benefits of their products vs mechanical access systems and to identify new business opportunities. This is critical to be successful in the role.
  • The successful Candidate will also actively develop partner network in the area and take care of area sales and support of the end customers.
  • The successful Candidate will proactively participate in the marketing of the products and solutions by promoting the company actively on relevant business fairs, events and social media along with demonstrating a high level of commercial acumen with competitor activity and the development of competing products.
  • The 3 year plan is for the Sales Manager to have a turnover in excess of £1M per year.

Key Skills and Experience:

  • The successful candidate will be a highly motivated sales professional that is digitally and technically minded with at least 5 years professional sales experience, of which at least 3 years should be ideally working within a B2B sales role within a similar product sector: EAC, A.I, Door Entry, Locks, Locking Systems, Security Products, Lifts & Escalators or any other relevant mechanically biased technically orientated product sectors related to a partner network etc

Sector experience

  • Advantage to have experience and connections with my clients  primarily targeted customer segments; Residential & student housing, Schools and public facilities, Hospitals, offices, buy to let ,property services.

Technical skills

  • Technical skills that enable the candidate to understand the locking industry or access control industry.
  • Good IT skills. Need to have drivers license.

Salary & Benefits            

Basic salary + very lucrative uncapped commission structure + bonus + car + pension + 25 days holiday + mobile + laptop + excellent career development opportunities.

If you are interested in this position, please contact SFR Recruitment Solutions.

Specification Sales Manager

Our client is a trusted manufacturer and distributor of furniture fittings, ironmongery and hardware to the trade and specifiers.

They desire someone located in the South East and London region, with major project experience, and contacts within architects, interior designers and main contractor businesses. Experience within a similar product range is preferable.

Knowledge, Skills, Qualifications & Experience Required

  • To demonstrate a competitive and results-driven character with a pragmatic approach when dealing with specifiers in the specification role
  • To be able to communicate effectively, engage with and influence senior stakeholders in the decision-making process
  • To maintain experience and knowledge in the Architectural Ironmongery industry and associated product ranges with regards to influencing those stakeholders
  • To take a positive and pro-active approach to decision-making and to grasp opportunities
  • To be able to utilise the business project tools effectively (CRM/SAP/ Specification tools)

Key Responsibilities

  • To maintain and increase profitable business from your given area on company Specification Sales
  • To develop and maintain excellent customer relationships, to ensure a high standard of customer care is maintained at all times, to assist in overcoming problems and to report to the Head of Specification Sales where it is felt improvements can be implemented
  • To ensure that the Salesforce CRM database is updated daily, with activities entered and completed on time and that all customer records are updated on a regular basis
  • To ensure all outstanding contractor quotations are followed up on a monthly basis and accurate 3 monthly predictions are provided to your Specification Sales Manager at the beginning of each month
  • To ensure that all outstanding specifier quotations are followed up, and CRM records are kept up to date on a weekly basis
  • To discuss with the Head of Specification Sales yearly targets for your given area
  • To promote products from all our manufacturing and 360 supply chain categories in specification and give the required priority to ensure that all agreed product targets are achieved
  • To participate fully in all sales training and sales conferences as arranged at regional or national levels
  • To coordinate and liaise with the Head of Specification Sales on contracts where assistance is needed
  • To liaise and co-operate fully with the Sales Management and the Internal Projects Team to ensure contracts are secured, service is maintained and the business value is increased
  • To maintain contact with and to assist personnel in other key departments with regard to all contracts ordered. Draw the attention of contracts at the earliest opportunity to any project requiring urgent attention
  • To ensure that all information entered onto Salesforce CRM has been downloaded to the central server on a regular basis 
  • To ensure that all branded company standards for external letters, internal and external emails are adhered to
  • To arrange with the assistance of the Marketing department, local exhibitions and corporate entertainment and be available to support national exhibitions when required
  • To follow and use the sample procedure including the active retrieval of samples after a reasonable period of time
  • You may be required from time-to-time to perform certain tasks that are not part of your job description for which you will be viewed as capable of performing.  This reflects the Company’s approach to job flexibility in which you are expected to participate

Key Accountabilities

  • To represent the business UK to architect and interior designers in your region
  • To promote the relevant business product range for specification in project business
  • To formulate and expand a friendly database of architects, QS and specifiers to consolidate relationships that will forge ongoing and repeat business for Project products and services
  • Maintain and develop a deep understanding of the AI market in relation to designated sectors for projects including (but not limited to) customers, competitors and market trends

If you are interested in this position, please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.ukwww.sfrrecruitment.co.uk

Architectural Hardware Sales Consultant – SFR294

Our client is business that is family owned with aspirations to grow the team whilst generating new sales opportunities in the East Anglia and North London area.

Drive sales of Architectural Ironmongery and Door Hardware products through local contractors, builders, developers through reactive and proactive telephone/pc-based activities.

This role requires a self-motivated and well organised individual with a passion for sales and excellent levels of customer service.

This business stocks high and has excellent delivery times, whilst priding themselves on first class customer service.

If you are interested in this position, please contact SFR Recruitment Solutions.

SFR Recruitment Solutions