Vacancies

Key Account Manager – EMEIA – MR239

Oct 20, 2021 Hardware, Ironmongery, Key Account Manager by sfrrecruitment

Location: UK

Purpose of the Role

Key Account Manager, we are looking for an experienced partnership account manager with proven track record of mutually developing key partnerships.

We require someone that has significant experience managing business through alliances and channels partners and growing the partner ecosystem. The objective of the role is to foster a first in class EMEIA partnership network which will drive exponential value to the business.

This is an exciting role where you will be responsible for achieving ambitious revenue goals. We are looking for someone who can make a huge impact in the growth of our Residential services & products.You will expand sales footprint through existing and new partnerships, leverage partners’ existing relationships with end users, package complimentary services to drive mutually beneficial sales. Focus is to drive “sell through” and “sell with” relationships with the Partners

The ideal Partnership Key Account Manager must be capable of translating our products/solutions into business value for our partners, which requires that he/she understands the partners’ business model including helping the partners develop value propositions that are attractive to their customers.

As an EMEIA Partnership Key Account Manager, you will manage new Integration & Service partners. The ideal candidate will operate at a strategic level and help uncover new revenue opportunities.

Principle Responsibilities:

Support the EMEIA BD & Partnership Director in:

Drive sales and profitable development of Partnerships (incl. residential access & integration partners) across EMEIA in line with the Global Smart Residential strategy with both service providers and lock control partners.
Understand partner’s business and how the Smart Residential product & services can improve their value proposition.
Create and drive business plans with partners to identify and qualify mutually rewarding sales activities, strategies, profitability and business opportunities, and drive execution locally
Manage the growth and monetization of existing partners, coordinate with partners to prioritize, plan and manage business activities
Coordinate training, marketing, and overall enablement programs with strategic partners
Documentation of channel partner forecasting and activity with accurate records
Negotiating & enforcing legally binding contracts & monitoring changes in legal regulations.
Conducting sales presentations with partners to customers and prospects
Hold a regular cadence of conversations with partners to assess partner concerns and areas of opportunities.
Attending relevant networking events with partners
Build powerful internal relationships and networks and act as an ambassador for the brands in EMEIA.

Main interfaces will be:

Work with the Smart products business development team to deliver the ‘go to market’ strategy for Partnerships in order to maximize opportunities for the creation of long-term sales growth within markets.
In line with the Smart Residential Global strategy, deliver new business models for Partnerships revenue generation.
Work closely with the EMEIA & Smart residential cross-functional teams such as Integration & Product Management, Marketing, Business Development, and Customer Success to achieve revenue goals.
Work closely with the Global In-Home Service team delivering Access as a Service solutions. Smart Residential Partnerships & In-home Services are in close relationship and often complementary.
Become the Subject Matter Expert on the Partnerships Incl. Partner’s propositions. Drive that message internally (sales team, channel team) and externally to the channel eco-system

Principle Accountabilities:

Deliver accurate sales forecasts and budget management
Sales responsibility for In Home Services products and recurring revenue.
Monthly report on Partnerships sales, profit and activities in EMEIA.
Collaboration with the EMEIA Business Development teams to ensure alignment between development plan and Business plans.

Essential Qualifications & Experience

BA / BS or equivalent education and/or relevant experience

Significant commercial experience working across consumer electronic categories or FMCG, with previous experience in partnership development roles & an understanding of partner and Alliance Management
Demonstrable track record of building channel business successfully in a fast-growing environment across several markets.
Key relationships & a proven track record in selling SaaS in relevant Industries (IoT, Smart Home, Access Control, Proptech, Telcos, System Integrators)
Understanding of business procedures in Finance, Marketing, Procurement, business planning and contract management
Solid understanding of partnerships and alliances and how they can create value for the business
Technologically savvy and familiarity with APIs, integrations & the Smart Home market or selling SaaS
Ability to influence business leaders/decision makers (internally and externally)

Competencies:

Excellent interpersonal & negotiation skills, transparent in communication, pro-active communication behavior
Teamwork
Customer Focus
Problem Solving
Continuous Improvement
Planning and Organization
Project planning and execution
Strategic planning
Capable of taking responsibility, showing initiative, creativity and working in an international team.
Able & willing to travel internationally.

Personal Characteristics

Fluent in English. Other European language proficiency in speaking and writing would be an advantage
Intercultural understanding and global cooperation ability
Well-structured and self-disciplined
Strong initiative and creativity applied through technology
Vibrant and energetic, willingness to perform and get things done

If this exciting opportunity sounds of interest, please get in touch with SFR Recruitment Solutions.

Vacancies

Product Category Manager – MR233

Sep 22, 2021 Access Control, Door hardware, Door hardware products, Electro mechanical, Ironmongery, Product Category Manager by sfrrecruitment

SFR are excited to be recruiting for a Product Category Manager.

This position is to develop, implement, manage and drive to completion the agreed Electro mechanical product range strategies and plans, in order to achieve market share, sales turnover and gross margin objectives for all Door Hardware products.

Main Duties:

The key responsibility of the Electro-Mechanical Product Category Manager is the management of all aspects of the product group and/or service, in order to create and deliver superior customer satisfaction, whilst simultaneously providing long-term value for the company.

Strategic development of the Electro-Mechanical category for both UK and Export markets.
Collaboration with the Door Hardware Group product team for strategic development of electromechanical door solutions for both UK and Export markets.
Identification of market gaps, key value chain drivers, trends and customer profit potential.
Consistent and regular interface in the field – customer/commercial market – VOC
Support and drive product sales through proactive activities to support the field based commercial team.
Initiate and own market research, obtaining buy-in from relevant stake holders producing creative and original specifications for best-in-class customer centric products working with product Marketing and sister companies where appropriate.
Create and sponsor generation plans to drive NPI and product lifecycles
Strategic development of the Electro-Mechanical category for both UK and Export markets.
Collaboration with the Door Hardware Group product team for strategic development of electromechanical door solutions for both UK and Export markets.
Identification of market gaps, key value chain drivers, trends and customer profit potential.
Consistent and regular interface in the field – customer/commercial market – VOC
Support and drive product sales through proactive activities to support the field based commercial team.
Initiate and own market research, obtaining buy-in from relevant stake holders producing creative and original specifications for best-in-class customer centric products working with product Marketing and sister companies where appropriate.
Create and sponsor generation plans to drive NPI and product lifecycles.
Full and coherent understanding of competitors products and positioning in the market.
Identify, explore and lead new recurring revenue work streams to maximize market potential
Develop comprehensive service and training plans to deliver pre/post-sales support for customers and the commercial team
Understand and translate all industry standards and leverage to commercial advantage.
Overall management and co-ordination of New Product Development programs on time and to budget.
Creation of effective cost/price/value propositions maximizing turnover and profit potential for the business, driving market share and the re-investment in the brands.
Full commercialization of new product launches.
Monitoring and tracking of KPI’s:
- Turnover
- Profitability
- Stock Control
- SKU Management
- NPI delivery
Proactively represent the Company and its interests at Industry events.
To be a proactive member of the businesses Product Management Team

Education / Qualifications:

Ideally qualified to degree level
Has experience in electronics/electronic locking systems
Proven project management skills
Experienced with I.T. software / Microsoft Office & Project
Hold a full UK drivers license

Personal characteristics :

Enthusiastic, ambitious and confident
Self motivated, pro-active, with good communication skills
An excellent team player and good networker
Flexible approach
Reliable
Empathetic

Vacancies

Graduate Certification Executive – MR232

Sep 21, 2021 Certification Executive, Graduate jobs, Ironmongery by sfrrecruitment

Main Duties: This is a Graduate level role with the following responsibilities:

· to manage and coordinate product certification requirements within company. This would include the following:

· Ensure all applicable products are correctly certified – this currently includes CE, UKCA, Certifire and Kitemark but also include other certifications as needed.

· Inform and advise the business on all product certification matters.

· Inform and advise the business units on their specific product certification needs and issues.

· Ensure certification is considered for new products and product alterations and actioned accordingly.

· Ensure the business units understand the certification requirements for their products as well the documentation required.

· Ensure the business units have the requirement documentation in place and displayed in the correct areas.

· Coordinate all product testing for company certified products – this includes ensuring new products are scheduled for testing with the relevant certification body and current products are scheduled for periodic testing.

· Be the liaison between the business units and the certification bodies (EU notified bodies and UK approved bodies) to ensure products are certified correctly and within the required timeframes.

· Be the primary company contact for certification bodies for all certification matters

· Review certification matters for highly confidential acquisition targets reviewing and advising on the following:

– Any potential issues with the certification.

– Matters to address or issues to resolve ideally before acquisition.

-Matters to address or issues to resolve after acquisition.

Transfer the certification to company after the acquisition has been completed and before MVL of the acquired entity.

Education / Qualifications:

· Ideally qualified to degree level in a technical area

Functional competencies:

· Communication

· Planning and Organisation

· Problem Solving

· Teamwork

· Continuous Improvement

· Customer Focus

· Commercial Awareness

· Customer Focus

· Proficient in Microsoft Office (mainly Word, Excel, PowerPoint, Outlook)

Personal characteristics:

· Flexible approach

· Reliable

· Empathetic

· Self-starter

· Can working individually as well as in a team

· Technical or legal studying background

· Ambitious

· Energetic, enthusiastic and committed

· Desire to succeed

· Problem solver

· Organized and rigorous

· Customer focused

· Proactive mindset

· Ability to work under pressure

· Good interpersonal communication skills

Please get in touch with SFR Recruitment Solutions if you wish to learn more or apply for this position.

Vacancies

Technical Consultant – MR229

Sep 14, 2021 hardare, Ironmongery, Technical consultant by sfrrecruitment

SFR Recruitment Solutions are recruiting for a Technical Consultant for a client who are a leading distributor of Security hardware products and locking solutions for both household, commercial and automotive.

Our client is looking to increase the team with hiring a Technical Consultant.

This role is to support a range of end user customers with technical queries and issues by phone, email and on site.

Previous experience within a Locksmith, bench locksmith or a maintenance position would ideal.

You will have bags of enthusiasm, drive, the right attitude and we can give you the locksmithing and product training required.

Our client offers a fantastic career which can be specialised, different every day, interesting and very rewarding!

If you are interested in this position, please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Vacancies

Marketing Executive – MR208

Jun 24, 2021 Durham, Hardware, Ironmongery, Marketing Executive by sfrrecruitment

Our client has been creating the highest quality sliding and folding door gear for nearly 100 years. They are expanding the team and currently recruiting for the position of Marketing Executive located on site in Durham.

Job Purpose:

Develop strategies for both online and offline sales channels targeting both B2B and B2C customers segments.

Key responsibilities and duties are to:

· Assisting in the development and distribution of marketing materials

· Overseeing and developing marketing campaigns

· Devising and presenting ideas and strategies

· Promotional activities · Maintaining websites and looking at data analytics · Managing campaigns on social media

· Coordinating internal marketing and an organisational culture · Carrying out market research and collating findings

· Creating engaging and creative content for the companies social media accounts

· Assisting in the implementation of digital campaigns to drive online traffic

· Writing targeted content for the company website and blog · Database management and build up

· Ensuring the company website is kept fully up to date

· Analysing reports / customers surveys

· Preparation of presentations · Reporting on success by monitoring key metrics

· Research ideas for traditional/digital marketing campaigns

· Product launch / project management

· Product management

· Compilation of technical literature e.g. fitting instructions, user manuals

· Implementation of price increases on the ERP system and online channels

· Liaising with 3rd party vendors such as Amazon and e-Bay

· Direct production of product / installation videos

The Ideal Candidate Will Have

· Hold a marketing-based degree, and/or will have relevant experience.

· Have experience within a similar Marketing role, with experience of print and digital media marketing.

· Have experience in developing brand equity

· Have experience of developing communications and PR programmes

· Have design skills in Photoshop / In Design (desirable)

· Have experience using Premier Pro video software (desirable) · Knowledge of WordPress (desirable)

· Have understanding and utilising corporate guidelines and aligning strategies between Group and Divisional/Business Unit requirements

· Have an understanding of cost management

· Have an understanding the market and customer requirements/expectations/needs

· Have a good understanding of social media marketing, and solution based marketing

· Possess good organisational skills and will be well-structured and self-disciplined.

· Have a high level of attention to detail.

· Have strong written / verbal communication skills · Be ambitious with a desire to succeed

· Be an excellent team player but able to work successfully as an individual

· Be customer driven.

If this exciting opportunity sounds of interest, please get in touch with SFR Recruitment Solutions.

Vacancies

Strategic Key Account Manager – MR198

May 24, 2021 Ironmongery, Strategic account manager, window and door by sfrrecruitment

50-55k Bonus + Car allowance + Pension
National
Permanent
Job Ref: MR198

SFR Recruitment Solutions are very excited to being working on this key and strategic Key Account Manager opportunity. Our client is a leading brand in window and door hardware.

The Primary Objective
To act as the day-to-day manager and central point of contact for the designated Key Account partnerships, ensuring the strategy and Key Account plan is fully implemented and strategic partnerships are well serviced. Coordinating supply chain, new business development/projects and day-to-day sales through the OEM fabricators.

Key Responsibilities & Duties

· To liaise with Key Account contacts and develop long-term relationships across all KA’s both single and multi-site accounts.

· Construct and maintain an up to date contact map for all Key Accounts in line with the KAM model. · Working with the Key Account customers, OEM Sales Team and the Sales Director construct and agree a detailed tailored ‘Key Account plan’ that maximises organic sales/income/profit growth in the short and longer term.

· Working with the customer and the relevant departments internally construct and agree Trading Agreements with SLA.

· Manage and Co-ordinate stakeholders within the customer and internally to effectively execute Key Account plan. (technical projects, Operations supply projects, new product introductions)

· To ensure that the Key Account meets its income/sales/profit, operating ratio targets.

· Management and development of OEM Key accounts in line with the wider distribution policy and strategy.

· Managing supply chain, development projects and sales on the territory.

· To effectively solve problems and manage risk to ensure achievement of targets.

· Preparation and management of presentations, proposals, plans, contact reports, quotations, price lists, rebates.

· Evaluate and document partnership, ensuring all contact is recorded from every stakeholder accurately on the CRM.

· Working with Demand Forecasting develop and profile product sales into Key Accounts.

· Analysis of sales/spend to identify and forecast areas of loss/interest.

· Working with the Marketing team, create promotional campaigns, PR, editorial, and joint marketing with each Distribution KA.

· Market intelligence/competitor intelligence from the KA and their customers to identify new business opportunities, threats and weaknesses. Understanding of their strategy.

· Report into sales director with detailed monthly report for commercial review, pipelines and internal stakeholder’s.

The Ideal Candidate

Personal Characteristics

· Available to travel nationally to multi-site accounts.

· Possibility of overnight visit due to the nature and geography of the role.

· Good working knowledge of MS Word, Excel, power point. Ability to use internal system for accurate recording and reporting.

· In depth product knowledge. Empathy understanding KA

· Knowledge of the customer and their market

· Experience in account management

· Experience in sales environment

· Previous boundary spanning role

· Ability to network with, influence and manage senior people both internally and externally within the KA in order to achieve a pre-defined outcome.

· Understanding of commercial and financial principles to improve performance.

· Focus on the achievement of financial targets and milestones in terms of costs, profits, markets and added values.

· Technical support, research and development co-operation.

· Before and after sales service

· Product training for KA contacts

· Coordinate back selling Personal Qualities

· Personal Trust, to build confidence and reassurance.

· Ensure promises are kept

· Reply swiftly

· Frequent contact

· Engage in social events with KA.

· Give advance warning of problems.

· Team player/leadership.

· Strong relationship builder.

· Interpersonal skills essential.

· Understanding of the brands, values, positioning of the product ranges.

· Fact based selling.

· Analytical.

· Commercial Awareness.

If you are interested in this position, please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Vacancies

Internal Sales Manager – JS196

May 10, 2021 Internal sales manager, Ironmongery by sfrrecruitment

SFR Recruitment Solutions are very excited to being working on this key and strategic Internal Sales Manager.

The Primary Objective

The Internal Sales Supervisor will oversee the daily running and management of an in-house sales function, with responsibility for a sales team, meeting any sales targets and the development and training of internal sales staff.

Key Responsibilities & Duties

Responsibilities:

Inspiring and motivating an internal sales team.
Ensuring the team meets the agreed sales targets.
Sales training, development, and performance management of the team.
Display prompt effective organisation, planning and decision-making skills.
Develop a good understanding of the market dynamics in the fenestration sector.
Developing sales strategies to guarantee success and growth.
Developing and maintaining customer relationships.
Liaise with the Marketing department in relation to promotional literature and samples.
Disciplined use of CRM system, communication and customer management.
Handling customer complaints and enquiries.
Monitoring random calls for quality assurance.
Forecasting and analysing sales data.
Regular reporting of KPI’s to directors
Keeping to targets and managing KPIs
Maintaining and observing a high degree of professionalism, ensuring confidentiality at all times.
Display prompt and effective organisation, planning and decision making.

Personal Characteristics

Work as a Team Player

Understands the sales process

Accurate forecasting

Sells Business Value Proposition

Qualifies prospects.

Allocation of workload

Competent handling of customer complaints and enquiries.

Decision making.

CRM proficiency

Developing and maintaining customer relationships

Objection handling.

Interpersonal ability

Problem solving.

Conflict resolution

If you are interested in this position please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Vacancies

National Merchant Account Coordinator – MR193

Apr 29, 2021 account coordinator, Hardware, Ironmongery, merchants, national merchants by sfrrecruitment

SFR Recruitment Solutions are very excited to being working on this key and strategic National Merchant Account Coordinator opportunity. Our client is a leading manufacturer or Architectural Hardware and Door Hardware products.

The Primary Objective

This is a unique role in the sense that the responsibilities of the post are going to be split between the office and field based responsibilities. 40% office and 60% field.

You will be working closely with the head of UK sales, providing exceptional support for the defined customer segment with the aim of achieving sales budgets, profitability, product mix, brand image and market penetrations etc.

Key Responsibilities & Duties

National account sales support and development. Example target accounts SGBD/Jewson, TP, Howden, IDL etc. also buying groups e.g. NMBS.
Supporting the HOS with undertaking and managing supply framework agreements with national accounts.
Assisting Head of Sales and/or CEO with price review discussions.
Internal support to national accounts, general admin tasks, product queries etc.
External visits to head offices to develop relationships at all levels e.g. Purchasing Managers, Category and Product teams with the aim of sales growth across our brands
Identify opportunity for new products e.g. bespoke ranges, fire door packs
Visit national account branches either individually or with regional BDM to present and implement new product ranges for stock and provide training. Liaise with external sales team to update regularly on national account development to assist them with branch discussions.
Oversee branch merchandising, POS needs etc. as and when required
Identify new target accounts for sales growth e.g. internet trading companies, regional builders’ merchants’ chains. Work individually and/or with external sales team to develop these target accounts
Liaison with PM/Marketing Services to provide market information and assist with product range reviews to ensure suitability for sales growth in national account sector
Oversee customer complaints

Personal Characteristics

Strong pro-active sales and relationship building skills

Communication and Customer Service

Time Management skills

Company product and industry knowledge

Experience / Knowledge of merchandising

G.A.I. trained or studying for (Guild of Architectural Ironmongers)

Knowledge of the customer pricing and sales order processing.

If you are interested in this position please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Vacancies

Sales Estimator – JS188

Apr 22, 2021 Ironmongery, Sales Estimator by sfrrecruitment

Security Products, St Albans, competitive salary (27-30k).

SFR Recruitment Solutions are very excited to being working on this exciting opportunity for a Sales Estimator located near St Albans.

The Primary Objective

To prepare estimations of work by gathering specifications, proposals, material costs and labour. The role will include building relationships with clients whilst promoting business products and services to maximise sale opportunities.

Key Responsibilities & Duties

Provide a quality and timely estimating service to customers based in their needs and budget
Offer advice and guidance to customers and deliver excellent customer service
Analyse drawings, specifications and other documentation to prepare estimates
Maintain accurate records of estimates and sales
Following up on enquiries to confirm the sale
Using Navision ERP system for all jobs
Using excel to store and present data
Achieve KPIs and sales targets
Gain a clear understanding of customer’s business needs

Undertake any other reasonable duties as required in which you adequately trained to carry out

The Ideal Candidate

Excellent customer service skills
Desire to learn
Motivated by targets
Ability to self-manage as this role has lots of autonomy
Great at building and maintaining relationships and able to easily establish rapport
Resilient with the ability to recover quickly from setbacks
Commercially aware; understanding the business, how it works, and being able to analyse local, national, and global issues which may affect the business.
A practical approach to work
Excellent written and verbal communication skills
Committed to delivering the upmost service/support to the business and our customers
Reliable team player
Experience working within an internal Sales role
Wealth of administration experience
Experience of working within the construction or engineering industry
Good knowledge of perimeter protection products
Good at building working relationships
Practical approach to work and problems
Ability to understand drawings and plans

Skills, Qualifications & Training:

Essential:

Good working level of ICT skills on applications such as Excel, Word and Outlook
Full UK driving license
Sales qualification

Desirable:

Degree educated in relevant area.

If you are interested in this position, please contact SFR Recruitment Solutions.

matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

Vacancies

Territory Sales Manager – MR185

Apr 14, 2021 Hardware, Ironmongery, territory sales manager, vacancies by sfrrecruitment

Mechanical Hardware

National

35,000 – 42,000, Bonus, Car allowance, pension.

SFR Recruitment Solutions are working on an exciting vacancy for a Territory Manager within the mechanical hardware sector.

The Primary Objective

Take responsibility for the commercial products, sales and marketing programme, development and management of the Trade channels – Builders Merchant, Independent Retail, Electrical, Locksmiths & Distribution Channel’s.

Key Responsibilities & Duties

Achieve budgeted product revenue, margin and required product market share.
Maintain close links via research and customer contact with market place issues to identify threats and opportunities.
Benchmark product and marketing programs against domestic and international competitors.
Plan, create and implement programs.
Identify opportunities for reducing complexity and cost of doing business.
Review annually the product range and recommend and implement product rationalisation programs.
Establish business rules and pricing structure with Commercial Managers and Directors.
Constantly review channel performance.
Prepare an annual business plan for designated accounts and geographic territory.
Achieve annual KPIs as agreed within budget.
Take ownership and responsibility for the project, ensuring specific objectives are met.
Proactively take responsibility for improvement of KPIs by providing data to management.

The Ideal Candidate

Have advanced sales and negotiation skills.
Have the ability to work cross-functionally and collaboratively with multiple stakeholders
Be proactive and identify areas of potential growth opportunities
Have strong commercial acumen
Be energetic, enthusiastic and committed.
Have the ability to influence others.
Be an excellent team player and have the ability to work successfully as an individual.
Be well structured and self disciplined.
Be IT literate with a good understanding of
Microsoft Office.
Great communication skills.
Excellent attention to detail.

If you are interested in this position please contact SFR Recruitment Solutions.matthew@sfrrecruitment.co.uk – www.sfrrecruitment.co.uk

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Tag: Ironmongery

Principle Accountabilities:

Essential Qualifications & Experience