• SFR RECRUITMENT SOLUTIONS

Category: Vacancies

Business Development Manager – SFR291

Our client is designer and manufacturer of a large range of high-quality hardware for the lock and architectural hardware industries.

An exciting opportunity has arisen to join an exciting and developing team as a Business Development Manager.

What does a Business Development Role (National)

We are looking for someone who will be responsible for developing new sales across the Door Fabricator industry at a National Scale.

You would be directly reporting to the Sales Director, and you would:

  • Define the sales strategy within the Door Fabricator industry together with the Sales Director and Managing Director.
  • Generate leads through proactive prospecting of potential customers.
  • Represent the brand through both social media and face to face events.
  • Use corporate marketing and other materials to help develop relationships with prospects.
  • Prepare quotes, tenders and presentations for sales meetings.
  • Identity key areas for growth and gross profit increase.
  • Effectively manage, develop, and grow a customer to achieve set targets.

The ideal Business Development Manager will have:

  • A proven track record of winning and developing customer accounts in the Door Fabricator industry.
  • The ability to sell and negotiate at all levels within a company hierarchy.
  • A highly organised approach to workload, with a motivated and ambitious attitude.
  • The ability to collaborate as a team, working closely with Marketing, Sales and Operations.
  • Strong administration skills with a good attention to detail.
  • Experience in sales pipeline planning.
  • Full Driving License.
  • An incredible sense of customer focus and promote a sense of team spirit within the company.
  • Self-motivation. Able to prioritise demands and make decisions under pressure.
  • Strong commercial and financial understanding.

What you can expect from our client:

  • 24 days holiday (plus 8 bank holidays)
  • Company pension
  • Company days out
  • Career progression within a growing business
  • Car/bonus to be discussed

Full-time, Permanent

If you are interested in this position, please contact SFR Recruitment Solutions.

Business Development Manager – SFR290

Our client is one of the leading independent Architectural Ironmongers in the UK with a commitment to delivering complete and efficient ironmongery solutions whatever your requirements – from a single door to a complete public sector building.

The role Business Development Manager

Driving new business through local contractors, architects, builders and developers.

Identifying and targeting End User projects in Education, healthcare and commercial.

You will be responsible for monitoring sales activity and providing reporting to the Managing Director

  • You will be responsible for the management of a portfolio of clients and more importantly tasked with bringing new prospects business and win specification in a geographical area.
  • You will identify the needs of your customers and advise them in their search for the most suitable solutions and products.
  • You will identify the needs of your clients and advise them on the most suitable solutions and products from our diverse ranges.
  • Your involvement will enable you to build a real relationship of trust with your customer base.

Personal Characteristics

  • Strong pro-active sales and relationship building skills
  • Proven track record in a business development or similar position.
  • Time Management skills
  • Company product and industry knowledge
  • G.A.I. trained or studying for (Guild of Architectural Ironmongers)
  • Positive and determined person.
  • Possess strong overall IT skills
  • Demonstrate robust client management skills.
  • Possess good communication and interpersonal skills.
  • Be customer focused and priority driven.
  • Take a positive and determined approach to researching and analysing new business opportunities.
  • Have good planning and organisation skills.
  • Demonstrate good presentation skills

(40-45k OTE 65k+Car Allowance+Pension)

If you are interested in this position please contact SFR Recruitment Solutions.

Area Sales Manager – SFR289

Our client is a privately owned and growing company. Leading suppliers of Architectural Ironmongery and Security product ranges.

We are looking for a candidate who will join this sales team with a hunger to develop an existing customer base and increase sales revenue for Mechanical and electro locking systems, panic hardware and general Architectural Ironmongery.

The successful individual must demonstrate or have: –

  • Successful external sales experience within the U.K. lock products industry for a lock manufacturer, distributor, large locksmith organisation or similar.
  • Some knowledge and understanding of access control and / or electronic locking systems.
  • A good knowledge and understanding of mechanical locking and master key systems.
  • A good knowledge and understanding of Panic Hardware.
  • Some knowledge and understanding of Door Furniture and accessories.
  • G.A.I. qualifications and /or proven completion of any stage of the G.A.I education process could be advantageous
  • Must be highly computer literate with an excellent knowledge of Microsoft PowerPoint, Excel and Word programmes.
  • Excellent commercial and product sector awareness.
  • Enthusiastic, self motivated, positive and energetic personality.

The successful individual will be offered: –

  • Competitive basic salary and commission/ bonus structure
  • Laptop and mobile phone
  • Company car and petrol card
  • Company expenses card
  • Company Pension Scheme

If you are interested in this position, please contact SFR Recruitment Solutions.

Showroom Assistant – SFR288

Our client is an established and successful Architectural Ironmonger servicing trade customers, architects, interior designers and contractors.

About the Role

We are looking for a Showroom Assistant to support the development of the current showroom team in the SW11 area.

Key Responsibilities

  • Assisting the public and trade with their selections.
    • Process & collate customer orders.
    • Prepare quotations for customers based on their requirements.
    • Follow up quotes and enquiries to ensure maximum conversion.
    • Assist in keeping stock levels are adequate and stock rooms are tidy.
    • Assist in ensuring showroom displays are well presented and clean.
    • Reconciling tills at the end of the day.
    • Working with the showroom manager to further develop and promote the showroom.

Skills & Experience

  • Exceptional communication skills.
    • Ability to work in high paced environment
    • Computer literate (Microsoft Office)

Interest in home interiors desirable

If you are interested in this position, please contact SFR Recruitment Solutions.

Trade Counter Sales – SFR287

Our client is an established and successful Architectural Ironmonger servicing trade customers, architects, interior designers and contractors.

About the Role

We are looking for a Customer Service / Trade Counter Sale to support the development of the office and trade centre team located in SW19.

Key Responsibilities

  • Assisting the public and trade with their selections.
    • Answering the phone and dealing with email enquiries.
  • Process & collate customer orders.
    • Prepare quotations for customers based on their requirements.
    • Follow up quotes and enquiries to ensure maximum conversion.
    • Assist in ensuring trade centre displays are well presented and clean.
    • Reconciling tills at the end of the day.
    • Working with the Sales Manager to further develop and promote the trade centre and office.

Skills & Experience

  • Exceptional communication skills.
    • Ability to work in high paced environment
    • Computer literate (Microsoft Office)
    • Interest in home interiors desirable


If you are interested in this position, please contact SFR Recruitment Solutions.

Sales Executive – SFR286

Our client is a designer and manufacturer of window and door hardware products, supplying product to Architectural Ironmongers and Door manufacturers.

A Sales Executive is required to join the growing team and we are looking for someone with a proven track record of delivering high levels of customer service and account management. This is a sales administration role, you will be asked to input data and customer orders and this requires great attention to detail.

Working as part of our team towards sales targets the role will involve:

– Making outbound calls to customers and prospects

– Building relationships, providing a high quality of service and identifying sales opportunities.

– Dealing with phone and email enquiries, following up opportunities through to point of sale.

– Accurately processing orders within a timely and efficient manner.

– General office administration duties.

This position would suit a proactive, committed, and enthusiastic individual with a willingness to learn an exciting new portfolio whilst maintaining and continually expanding product knowledge. Reliable and punctual, sales driven, friendly, confident with good communication and written skills, with experience working within a similar role.

If you are interested in this position, please contact SFR Recruitment Solutions.

Technical Manager (West Midlands) – SFR284

Our client is a leading manufacturer of Architectural Hardware and Door Hardware products. 

They would like to strengthen the Product Management team by recruiting a Technical Product Manager.

The ideal candidate:

  • Technical manager experience within architectural ironmongery and or construction hardware sectors. Experience as a specifying architectural ironmonger would be considered
  • Good understanding of the harmonised standards, testing and certification processes
  • Good organisation and house keeping
  • Experience in setting up new products into CRP/ERP systems (e.g., Microsoft Dynamics AX)
  • Experience from manufacturing background would be advantageous
  • Working knowledge of Microsoft Dynamics AX, MS Project advantageous
  • GAI educated

The role would be based in the west midlands, but the candidate should be prepared to conduct site visits (within UK & Ireland).

The position offers a competitive salary and rewards package.

If you are interested in this position, please contact SFR Recruitment Solutions.

Area Sales Manager (Scotland) – SFR283

Our client is a privately owned and growing company who manufacture and install a comprehensive range of industrial door and shutter systems. With a long history of unrivalled quality product and first class customer service.

SCOPE OF THE JOB

To manage, control and maintain all aspects of selling designated company

products. To maximise first class levels of customer care. To manage and deliver local

interface between the business and its prospects, customers and clients within your

sales area. Communicating effectively and in a timely manner via phone, face to face, email

and social media in line with company core values, policy and strategy.

Area: Scotland & Northern Ireland. This sales area may be altered to suit as management

sees fit, specifically regarding the practicalities and efficiencies of operating in a large area.

It is the intention of the company to grow the sales force and split oversized areas to more

manageable and cost-effective sized units capable of generating the sales target.

DUTIES AND KEY RESPONSIBILITIES

• To prospect and self-generate sales leads.

• Promote the sales of manufactured products.

• Establish and follow an agreed sales “action plan” which will focus on key strategic

targets, ie: End Users, Contractors, Architects/Specifiers, Other Door Companies etc

(non-exhaustive list)

• To follow up sales leads (self-generated and from internal sales support colleagues)

• Cold call as necessary to ensure quotation KPI’s are achieved.

• Provide accurate quotations and practical solutions to customers.

• Ensure timely “follow up” and negotiate to secure business – all in line with good

business practice.

• Provide technical surveys and complete accurate measurement forms/drawings as

required.

• Report on all activities as required, primarily but not exclusively on to the CRM

• To research and analyse local market opportunities and provide a formal sales plan for

discussion with management in line with agreed and developing strategies to attack

the market for the best result.

• To achieve agreed sales targets.

• Strive to improve sale conversion rates, increase sales turnover and profitability.

SKILLS /TRAINING

• Positive attitude with a high drive to achieve.

• Self-motivated and confident approach.

• Clear focus on quality of service and customer satisfaction.

• Credible and comfortable in dealing with all customers and internal colleagues.

• Good communicator (use of Microsoft Office 365).

• Takes ownership and accountability for own workload and completion of

responsibilities.

• Ability to conduct accurate technical surveys.

GENERAL RESPONSIBILITIES

• Align company and employee core values.

• If you see something that is wrong, do something about correcting it.

• Be responsible and get things done.

• Share information and work towards team building.

• Establish/understand your key performance indicators and maintain this measure so

both you and the company know how your performance is measured.

• Be a good team member, demonstrating loyalty and commitment to the organization

and team members and always do your best.

• To be fully aware of and adhere to the relevant policies and procedures.

If you are interested in this position, please contact SFR Recruitment Solutions.

Technical Manager – SFR282

Our client is a door manufacturer with 25 years of manufacturing experience.

Based in an impressive 6 -acre manufacturing facility in North Lincolnshire, this business has refined their service over the years to deliver a quality product with great customer support.

Purpose of the Role

You will develop a range of company products which support strategic growth, brand development and diversification, while ensuring compliance with relevant legislation. This person will represent the business through recognised governing bodies and forums that offer a platform to shape and influence our business. Provide technical expertise and leadership aimed at developing a highly capable and proactive team focussed on delivering CPD and NPI projects on time and to a high professional standard. Required to inform, motivate and inspire your direct team, peers, and colleagues to achieve the business objectives in line with the strategic vision.

Key Accountabilities

  1. To manage the New Product Introduction and Continuous Product Development process.
  2. Develop NPI design briefs in partnership with Sales and Marketing.
  3. Develop CPD proposals in partnership with all key stakeholders.
  4. Develop design solutions, subject to suitable assessment criteria, in line with the design brief.
  5. Work with Purchasing to produce a fully costed BOM for the proposed solution.
  6. Agree provisional work values, working in partnership with Quality, Safety and Production.
  7. Introduce structured design sign off with all key stakeholders, following prototype build, testing and assessment.
  8. Produce a detailed product specification document, managed through controlled release to all key stakeholders.
  9. Take ownership for first off builds through the entire business process, ensuring the product design has fulfilled the project brief in full.
  10. Provide one to one Technical support and training to relevant internal staff and to the Preferred Installer Network, via email, over the phone and through developing on-line technical support assets.
  11. Represent the business on various technical committees and forums that best place us to influence legislation and our business sector.
  12. Liaise with all staff throughout the organisation to ensure that the business management systems are functioning properly as defined in the company procedures and manuals.
  13. Drive performance improvement through management of KPI’s.
  14. Through good process design all activities will be developed to become error proof and inherently safe.
  15. Make sure that the manufacturing processes meet the UK national standards where applicable, and if required international standards.
  16. Set up and maintain controls and documentation procedures.
  17. Develop the individual and the team through regular Personal Development Reviews identifying areas for improvement.
  18. Support required growth through resource management and recruitment as necessary.

Behaviours

  • An excellent communicator who listens to others, is receptive to suggestions and makes the most of any opportunity to motivate and inspire their team.
  • A team player who fosters sound working relationships with their direct team and peers.
  • A proactive individual with a strong work ethic, who is results driven and has a constant appetite to improve what they do.
  • Objective, open, honest individual with real integrity and self-awareness.
  • An analytical thinker, with a methodical and logical approach.
  • Excellent people management and organisational skills

Professional Experience

  • Educated to degree level in a related subject.
  • Experience in a related industry preferred but not essential.
  • Minimum of 5 years’ experience in a management position.
  • Competent use of CAD or similar drafting software.
  • Prince 2 practitioner or similar would be an advantage.
  • An understanding of the fenestration / external doors / windows industry and related legislation would be advantageous

If you are interested in this position, please contact SFR Recruitment Solutions.

Internal Customer Account Manager – SFR281

our client is a leading manufacturer and suppliers of locking solutions based in the West Midlands

Temporary vacancy – Internal Customer Account Manager (up to 12 months)

The primary objective:

  • To contribute to the smooth running of the business Internal Sales office team to ensure that the customer receives 100% customer satisfaction in enquiry and order processing, in a professional and friendly manner
  • To be responsible for customer service for a defined account base / region

Key responsibilities and duties are to: 

  • Provide complete ‘order management’ from initial order processing through to delivery
  • Handle telephone enquiries in an efficient and effective manner
  • Address all customers enquiries to a highly satisfactory conclusion including pricing and promotional queries
  • Respond to/ react as appropriate to the emails received into the business ‘sales@’ address.
  • Resolve queries relating to price, stock availability, order progress, customer concerns and credit non returns.
  • Process of credit notes as appropriate for the allocated sales regions
  • Liaise with warehouse and manufacturing to obtain delivery information.
  • Undertake any project work relating to the Sales Office function as and when required.
  • Support colleagues within the Sales Office team in the following areas: Order entry, order queries, processing of customers concerns / proof of delivery, order book management.

The ideal candidate will: 

  • Be educated to A level standard or equivalent
  • Have previous experience of working in a sales office/ customer service orientated environment with a good understanding of internal sales and customer service
  • Have strong administration skills with an ability to    prioritise effectively
  • Have an ability to learn about the technical aspects of the products
  • Be capable of taking responsibility, showing initiative and working in a small team
  • Have good organisational skills with good attention to detail
  • Be 100% committed to customer satisfaction
  • Be enthusiastic, self confident and committed with a positive outlook
  • Be a good communicator and listener with a confident telephone manner.

Please get in touch with SFR Recruitment Solutions if you wish to learn more or apply for this position. 

SFR Recruitment Solutions