• SFR RECRUITMENT SOLUTIONS

Category: Vacancies

Technical Sales Representative – SFR357

Our client is searching for a driven technical sales representative to join our dynamic team.

The successful, technical sales candidate will be joining a team with over 25 years of sales experience in our partnership with SALTO Systems. In their own quest at becoming one of the world’s largest and most innovative access control manufacturers, we have supported growth in the east of England and insuring SALTO is the most popular choice of access control system within Education.

Our client are also installers of many Access Control, CCTV, Automated Gates and Barriers and Door Automation Systems.

The industry continues to grow and evolve for which we need an inspired individual to continue this journey with.

To be a successful technical sales representative, you should have and be able to develop further an excellent rapport with existing customers and source new clients. You will further your knowledge about the industry and have the ability to break down technical terminology to non-technical clients.

Technical Sales Representative Responsibilities:

  • Establishing the technical needs of the customer and suggesting appropriate solutions.
  • Explaining complex technical information to customers in a way that is easily understandable.
  • Following up with customers and resolving any issues.
  • Keeping customers informed about new technological products.
  • Compiling proposals and reports related to technical products.
  • Ensuring that sales targets are consistently met.
  • Commissioning Access control equipment to meet the customers’ requirements followed by a fully informed training session.
  • Updating customer records.

Skills and Experience

  • Proven industry specific sales/technical background
  • Strong interpersonal and communication skills.
  • The ability to identify and follow up on leads.
  • Exceptional skills in selling products and firm deals.
  • Previous B2C and/or B2B Sales Experience.
  • Proficiency in English and experience with Office 365.
  • Customer service orientation and negotiation skills.
  • High degree of accuracy and attention to detail.
  • Understanding the nature of the core business contracts and company strategy.
  • Excellent organisational and timekeeping skills.
  • A Positive Approach to Objection Handling.
  • Previous B2B and/or B2C Sales Experience.
  • Knowledge of sales promotion techniques.

Renumeration

  • Salary Negotiable. Includes Annual Performance related bonus.
  • Company Hybrid Car (Personal use allowed)
  • Company Laptop
  • Company Mobile Phone (Personal use allowed)
  • Company Pension Scheme
  • Company Health Plan
  • Death in Service 3x Salary

Details

  • Permanent Contract
  • Hours Required: 5 Day Week. Full time. Monday – Friday (8:30 – 5.00pm)
  • 20 hrs annual holiday allowance plus public holidays.
  • Responsible to: Security Sales Director

This is an exciting opportunity for the right individual to the team in an engaging and interesting role, helping our customers get what they need out of our products. Apply today!

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Ironmongery Estimator – SFR356

Our client was formed back in 1995, offering exceptional products and service. Over the years forming fantastic relationships architects and interior designers,

Estimator position, dealing with a comprehensive range of manufactured high end architectural ironmongery

  • Review drawings and project related information provided by architects and specifying consultants
  • Price up hardware specifications and produce formal quotations
  • Offer technical advice to resolve customer queries
  • Build and maintain working relationships with clients to encourage repeat business
  • Deploying a strong sense of ownership and responsibility for meeting the requirements of the role
  • Input all relevant information on to internal scheduling software and CRM system
  • Prioritising workload to ensure that project deadlines are met
  • Pricing up projects ranging from £1k to £500k
  • Predominantly head office based but opportunity to make client and site visits
  • Must have estimating experience within the building products market sector
  • Ideally will have experience working with architectural ironmongery, door hardware or associated ironmongery products
  • Ideally will be a member of The Guild of Architectural Ironmongers (GAI)
  • The ability to work under pressure and to timescales when required
  • Excellent communication skills both written and verbal
  • Ability to read and interpret technical drawings
  • PC literate (Microsoft Office)
  • High levels of organisation, attention to detail and numerical skills

Estimator, Quoting, Estimates, Building Products, M&E, Lighting, Flooring, Architectural Ironmongery, Handrails, Balustrades, Accessibility products, Door Closers, Hinges, Automatic Doors, Access Control, Door Hardware, Ironmongery, Locks, Washrooms, Door hardware, Doorsets.

This is an exciting opportunity for the right individual to the team in an engaging and interesting role, helping our customers get what they need out of our products. Apply today!

Please contact SFR Recruitment Solutions.

Specification Sales Manager – SFR355

Our client is an independent supplier of mechanical, electro-mechanical products, Heavy Duty Door Hardware and much more with bespoke designs available to your own specifications.  

With a fantastic name in the market and on the back of a very positive year they now wish to hire a Sales Manager to cover the South East and London area.

Responsible for:

  • Generating specifications of company products.
  • Converting specifications to orders by the effective management of

specifiers and customers.

  • Liaise with the Internal Sales team to follow up on enquiries and provide accurate information to enable them to create quotations.
  • Ensuring effective and efficient territory management to achieve maximum exposure of the whole product range to our target audience.
  • Tracking projects and providing accurate monthly forecasts.
  • Provide detailed reports via monthly meetings with the Sales Director.
  • Increasing profitability via sales growth and achieving the right product mix.
  • Supplying competitor and market information.
  • Assisting with the collection of debt as and when required.
  • Attending site meetings when required.
  • Following up of sales and marketing leads.
  • Completing paperwork (contact reports, call summary sheets, expenses, quotes etc) effectively and on time.
  • Assistance in warehouse and at stock counts as appropriate.
  • Any other duties that you may reasonably be requested to do from time to time.

This is an exciting opportunity for the right individual to the team in an engaging and interesting role, helping our customers get what they need out of our products. Apply today!

Please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Technical Support Advisor – SFR354

Our client is Our client is a leading manufacturer of entrance and security systems, including automatic doors, turnstiles, speed lanes and access control.

This is a great opportunity to join the technical services and support centre based in Lichfield, Staffordshire.

This is a small, close knit team and supportive office of technical specialists who cover a number of responsibilities to ensure the customer gets the right product for their requirements and that new products are fit for purpose.

Initially you will work on dealing with telephone and email issues with regards to the products, but as your knowledge grows you will get to collaborate with different manufacturers, investigating technical issues with failed products and working towards solutions.  You will also be involved with producing technical documentation and literature as well as delivering product training, either in the technical services and support centre itself or, on occasion, on customers sites.

YOUR SKILLS

  • We are looking for a responsible and technically competent individual with a recognised qualification in electrical or electronic engineering.

-OR-

  • A technical background from within the door, architectural Ironmongery or any other associated industry (i.e. CCTV, security, gates & barriers, access control or similar)
  • Excellent interpersonal skills and a professional manner with the ability to communicate with technical staff at all levels.
  • Comfortable with the use of MS office products (Outlook, Word, Excel) with the ability to compose professional emails and correspondence.
  • Commitment to learn and develop new skills and take on instruction.

You will receive the following benefits:

  • 25 Days Annual Leave + Bank Holidays
  • Company bonus Scheme
  • Boost your holiday to 28 days with our holiday Purchase Scheme
  • Salary Sacrifice Pension Scheme (You pay 3% we pay 6%)
  • 2 x Life Assurance
  • Private Medical Insurance
  • Health & Welling App inc. Digital GP Service
  • Enhanced maternity benefits  
  • Additional healthcare cover (financial contribution towards costs of optical, dental, etc)
  • Enhanced maternity and paternity offer to eligible employees (Upon reaching qualifying period)
  • Employee Discounts Available

We want to hear from you if you have a flair for technical and great customer service skills.

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Field Sales Manager – SFR353

Our a client 10 years’ trading experience in specifying and supplying sensor and control technology to the industrial, pedestrian, garage door, gate, barrier and perimeter fencing markets.

Able to supply a standard or tailor-made solution for any access, activation, presence or safety detection requirements for the UK and Ireland marketplace.

We now have a fantastic opportunity for an External Salesperson for Safety and Sensing Solutions.  We are looking for an experienced External Salesperson to join the team who will be responsible for driving new business growth through prospecting and selling innovative products to a variety of clients within this market.

Key Responsibilities:

  • Develop and execute sales plan to identify, prospect, and close new business opportunities in the gate, industrial door and pedestrian door market
  • Manage and grow existing accounts to achieve sales goals and increase customer satisfaction
  • Understand client needs and recommend the appropriate solutions to meet their requirements
  • Attend industry trade shows and events to increase market visibility and network with potential clients
  • Collaborate with the marketing team to develop and execute targeted marketing campaigns to drive lead generation and sales growth
  • Provide regular reporting on sales activities and market trends to the leadership team.

Requirements:

  • At least three years of experience in an external sales role, preferably in the gate, industrial door and pedestrian door market
  • Proven track record of achieving sales targets and growing customer accounts
  • Strong understanding of sales techniques and methodologies, including consultative selling and account management
  • Excellent communication and interpersonal skills, with the ability to build rapport and influence decision-makers
  • Knowledge of safety and sensing solutions is highly preferred
  • Ability to work independently and as part of a team, with a strong sense of accountability and ownership
  • Willingness to travel extensively within the assigned territory

Salary:

Competitive Salary Package plus commission  

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors |Access Control |Door Hardware

Product Manager – SFR352

SFR Recruitment Solutions are very excited to being working on this position as a Product Manager. Our client is a leading brand, designer and manufacturer of window and door hardware.

JOB PURPOSE

To support and develop the Product Management, Marketing, Technical Support and Engineering Services requirements of the business. Ensure that the business is in the best possible position to take advantage of all sales opportunities, working closely with the Sales team and taking information from the market, customers and prospects.

Work with Inter-departmental personnel, customers or suppliers both home and abroad to ensure that product specifications, quality and stock levels meet the demands of the company and its customers.

DIRECT WORKING RELATIONSHIPS WITH:

Exec, Sales Force, Customer Care, Technical Support, Marketing, Operations team, Quality Management, UKAS Laboratory.

KEY PRIORITY AREAS

External activities

Working in conjunction with the sales-team to:

  • Investigate customer specific hardware requirements.
  • Support sales team with technically related customer visits.
  • Seek out ‘new sector’ markets and product opportunities.
  • Exploit and develop relationships with industry contacts to keep abreast of market and product developments.
  • Maintain and develop “System House” relationships ensuring reciprocal information regarding product and system developments.

In house activities

  • Support the Product Management team, with a positive friendly constructive attitude.
  • Maintain the company reputation for innovation and first class customer care.
  • Ensure efficient and harmonious relationships between departments.
  • Encourage a positive departmental style that can be detected by colleagues.
  • Ensure that department duties are carried out in a professional, efficient, calm and timely manner.
  • Personal organisation – Adopt a systematic and structured approach to tasks with the ability to prioritise and deal with interruption.
  • Manage the creation and maintenance of NPI documentation.
  • Investigate ‘Group’ product ranges to determine possible suitability for the UK market.
  • Work with the Technical Director, Product Development Review team and overseas personnel to promote continuous product innovation.
  • Assist oversees colleagues with translation of literature, Newsletters, exhibition material etc.
  • Work positively with fellow employees and customers to investigate and resolve issues.

Technical Support

  • Ensure that the External and Internal sales and Technical Support teams have ‘computer’ access to technical information relating to all products enabling prompt and accurate response to technical enquiries.
  • Ensure all technical support documentation are correct and available via a structured up to date system. All additions or withdrawals of information must be informed to all necessary persons in a recorded manor.
  • Ensure that the External and Internal sales and Technical Support teams are kept up to date and trained regarding product innovation, product strategy and new product introduction.

 Product Design and Application Engineering

  • Creation of concept designs and/or prototypes required to support business introduction to Group or other suppliers.
  • Responsible for producing detail drawings, production specifications and inspection specifications for the production of new and existing products.
  • Responsible for creating technical documentation to support selling activity.
  • Responsible for investigating variations of existing products to suit specific customer requirements
  • Liaison with suppliers to modify existing products to meet changing demand.
  • Develop an understanding of market sector legislation (via business networking) and report business potential or risk to NPD meeting.

 Sales and Marketing Support

  • Attend, and man trade exhibitions as required
  • Produce product literature for marketing purposes. Including: Technical specification and drawing, rendered images, graphics, written content and layout
  • Feedback information to the company regarding market trends, Product Innovation and competitor activities.
  • Monitor competitors products and feedback to the New Product Development meeting.
  • As required attend sales and/or strategy meetings to ensure good communication and relations with the external sales force.
  • Attend UK industry exhibitions, gather information.

Quality

  • Produce QIR and the QD quality reports and communicate these with the Group.
  • Liaise directly with customers or suppliers on quality issues and visit when necessary.
  • When necessary assist the “Warehouse Technician” in the creation of reports to customers or suppliers regarding quality issues.

Technical Support to Laboratories

  • As directed by the Technical Manager create design and detail drawings for the manufacture of new or refurbished laboratory equipment.
  • As directed by the Product Manager manage the outsourcing of parts / services associated with new or refurbished laboratory equipment.
  • In line with Purchasing matrix rules, organise all cap–ex approvals for equipment investment.

General

  • Uphold the company reputation for innovation and first class customer care.
  • Occasional overseas travel will be necessary.
  • Occasional UK travel including overnight stay will be necessary.
  • Must be willing and able to render regular and efficient service.
  • Maintain competency in all company CAD and Microsoft office software solutions

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Estimator – SFR351

Our client is a leading supplier of performance doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

Job Title: Estimator

Remuneration: £25,000 – £40,000 (Dependant on experience) + bonus

Role:

  • Estimator position dealing with a manufactured range of performance doorsets and ironmongery
  • Managing all inbound enquiries via telephone and email
  • Read and interpret customer requirements before producing quotations
  • Build and develop relationships with architects and tier 1 contractors
  • Deal with any other general admin and technical enquiries
  • Dealing with multiple order and enquiry values up to circa £1m

Requirements:

  • Must have estimating experience within the construction industry
  • Ideally will have experience working with doors, doorsets, hardware & ironmongery.
  • Ability to read and interpret technical drawings
  • Excellent communication skills, both written and verbal
  • High levels of attention to detail and organisation
  • Full UK driving license
  • Hungry, intelligent and humble
  • Works well in a team or alone
  • Customer service orientated

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Specification Consultant – SFR350

Our client have been Architectural Ironmongery specialists since 1986. Allowing customers to

order online, in store, or over the phone. We sell a variety of products, including architectural

ironmongery, sliding door gear, electrical, and bathroom items. The specification team works with

architects, designers, contractors, and clients to build reliable specifications and deliver projects to

the highest degree.

Key Responsibilities

• Assist customers with project specification and scheduling.

• Handle project and delivery requirements.

• Conduct customer and site visits.

• Manage own project quote bank.

• Liaise with team and assist with tasks if required.

Skills & Experience

• Dip GAI diploma required.

• Ability to write and prepare an ironmongery schedule.

Behaviours & Beliefs

• Show a keen interest in our customers.

• Demonstrate a pro-active, “can do” attitude.

• Be flexible and willing to support all areas of the business as required.

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

R&D Design Engineer – SFR348

Our client is a leading manufacturer of custom-made steel door and fire door solutions.

Decades of manufacturing experience, designing and making quality products whilst offering first class customer service.

Brief Description of Job Purpose:

Researching, creating and developing products relating to the steel door industry. You will be heavily involved in expanding our body of Test Evidence and Certification for steel doors. This may include designing and arranging for test doors etc. to be made and linking in with other departments like Sales and Production to ensure projects are completed on time. You will be overseeing wider elements of R&D like ensuring our library of test data is kept up to date and filed correctly.

Main Duties and Responsibilities:

The role of Research and Development Engineer will achieve results in the following key areas, in conjunction with the Sales and Production departments, to fulfil the overall job purpose. This is not an exhaustive list:

  • New and existing product development. For example, you may be asked how we could improve the performance of a Fire Door and asked to implement these changes. We are constantly seeking improvement across our entire product range of new and existing products.
  • Accurately create 3D models and draw designs using Solidworks. Solidworks based qualification Eg. CSWP certificate ideal. Previous experience with Solidworks Sheet Metal advantageous.
  • Perform and oversee fire, security & performance testing on products ensuring they meet relevant standards for the industry. You may be required to travel within the UK and abroad to oversee testing programmes.
  • Monitor and oversee building sample doors for testing.
  • Engage with other areas of the business (Sales, Production) to ensure key targets are met.
  • Production engineering to improve factory efficiencies.
  • Support business with technical queries – Sales, customers, production, drawing office.

Knowledge, Experience and Personal Attributes:

•             Minimum 3 years work experience in a Research & Development or Testing role within a      manufacturing environment.

•             Degree Level or equivalent in an Engineering or Design based subject.

•             GCSE Grades A-C in Mathematics, Physics, IT and English.

•             Full understanding of Solidworks. CSWP certificate ideal.

•             Experience of Product Design using sheet metal or other CNC production methods.

•             Full UK driving licence and flexibility to travel where required.

•             Understanding of Microsoft Office (Word, Excel and Outlook).

If you are interested in this position, please contact SFR Recruitment Solutions.

Specification Consultant – SFR347

Our client specialises in the manufacture and supply of architectural ironmongery, security and automation systems, they are looking to appoint a Specification Consultant who have excellent technical sales and specification skills.

The position:

  • Develop and maintain relationships with Key Architects in your area
  • Influence hardware specifications using the company product portfolio
  • Follow up on all new Leads, Projects & Quotes received
  • Track all projects and outstanding quotes from the design and specification stage through to negotiation and procurement
  • Record all Sales activities on the company CRM system
  • Keep all accounts on the CRM up to date (names, star rating, address and social media etc.)
  • Complete the monthly Sales Dashboard within three working days of receiving it
  • Ensure all project “Required by” and “Completion Dates” are kept up to date
  • Complete Sales Top sheets to the highest quality ensuring all required information is completed
  • Competently complete F80 forms for all new bespoke products
  • Submit project case studies regularly
  • Ensure all business-related expenses are submitted within five working days upon receipt of the expense statement
  • Prepare annual sales budget forecasts
  • Assist with marketing initiatives
  • Present an allotted amount of Company CPD Presentations annually
  • Keep up to date with technical knowledge and reviewing professional publications
  • Proactively work alongside an allocated Internal Sales member to ensure your quotes within your quote bank, at whatever stage, are continually followed up, reporting current and next actions clearly

Key Competencies and Skills.

  • Results Focus-Focused on delivering results and demonstrate accountability for actions with a high level of quality Attention to detail
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements Technically knowledgeable about products
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organisation
  • Teamwork– The capacity to work in interaction with others, in mutual support
  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

Why should you apply?

An opportunity to contribute towards the growth of a successful business who offer a full and comprehensive training package, along with a competitive salary and additional benefits.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

SFR Recruitment Solutions