• SFR RECRUITMENT SOLUTIONS

Category: Vacancies

Business Development Manager – SFR331

Our client are an established market leading manufacturer of Window and door hardware renowned for its quality products. They are seeking to add a midlands based Business Development Manager for the Architectural products.

Responsible for the professional management of all aspects of external sales for the defined geographical region with a view to achieving the overall company aims, i.e. sales budgets, product mix, profitability, brand image, market penetration etc.  In order to achieve this, the key responsibilities are as follows.

Duties and Responsibilities

•          Demonstrate a commitment to the Company’s Vision and Values at all times.

•          To protect and develop business levels from existing accounts by calling regularly and building strong business relationships with the Key decision makers.  This is of paramount importance in each regions top twenty / thirty customers.

•          To actively seek and exploit new business opportunities whether this be from existing accounts, new accounts or other areas such as local authorities / architects.

•          To actively promote existing and new products to all relevant market sectors.

•          To utilise company reporting systems ie: JD Edwards to effectively analyse area / customer performance in order to be able to hold effective business review meetings with customers.

•          To ensure effective communication is achieved / maintained with internal sales via regular team meetings and communication with sales office supervisor.

•          To maximise market awareness of our brand portfolio.

•          To report back any information that may be useful in formulating the future strategy of the company i.e. competitor activity, customer activity, new products etc.

•          To portray a professional image at all times in line with the company philosophy and brand image.

•          Comply with Company regulations regarding Employee / Company confidentiality.

•          Undertake any other reasonable duties as requested by either your Manager or a Company Director.

•          These duties and responsibilities may be varied from time to time by your Manager, based upon the changing needs of the Company and your personal development

Competencies for the Job

•          Strong and effective communicator at all levels.

•          A good awareness of the commercial environment in which the company operate.

•          Sufficient product knowledge to ensure that professional and informative sales presentations are demonstrated to the customer base.

•          Competent IT skills in particular JDE and Microsoft Office applications

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

matthew@sfrrecruitment.co.uk

07512 602431 – www.sfrrecruitment.co.uk

R&D Manager – SFR343

Our client is a leading manufacturer of custom-made steel door and fire door solutions.

Decades of manufacturing experience, designing and making quality products whilst offering first class customer service.

Brief Description of Job Purpose:

The purpose of this role is to lead and own the safe and efficient operation of the Research and Development team, its development and design and certification of product current and future products to meet the customers’ needs by the most cost-effective method of manufacture through existing or by proposing new technology, that support the development of new business that grow profitability.

Key Accountabilities:

  • Ensure a safe working environment for all employees and continually improve the environment and procedures, reacting to suggestions and proactively searching for issues.
  • Ensure quality is improved by ease of design and proactively seeking methods to improve performance.
  • To ensure that production costs are kept to a minimum and calculated at design, checked at design release, constantly looking for ways to improve profitability.
  • To look forward and strategically suggesting new technology and alternative processes/methods of manufacture that will benefit the business.
  • Develop the members of the team to upskill/cross train and engaged.
  • Ensure all certification is up to date and testing that enables to sell product into specified markets.
  • The development and introduction of new products to market with the appropriate certification and test results.

Key Responsibilities:

  • Ensuring safe practices are adhered to on site and off site.
  • Identify and help rectify any unsafe practices and assist with leading indicator safety reviews.
  • Drive a culture of support and development and zero waste through SQDCP process, improving performance to maximise KPI’s using lean tool and techniques.
  • Ensuring OTIF for not only the R&D department, but for the company are met.
  • For undertaking audits of the management system.
  • Assist in technical assistance for customers.
  • Manage employee performance regarding following company policies such as safety practices, absenteeism, and disciplinary procedures.
  • Manage the team’s development plans and cross training, ensuring timing plans exist and are communicated to the teams on said developments.
  • Effectively communicate to the team the section company performance and direction.
  • Lead new product development, proactively suggesting improvement to products to remove cost and improve efficiency.
  • Set the standard and implement lean principles in sections such as 5S, Standard Operations, Visual Management, and value stream analysis.
  • Lead audits in the section on time and to a high quality, identifying improvements and dates to complete actions.
  • Lead and own the generation of product development plans and ensure they are achieved.
  • Report daily, weekly, and monthly on section performance in line with the KPI’s in the quality manual and at the various review meetings.
  • Ensure any spend in the section is within budget.
  • Identify new equipment and processes that can help to improve gross margin within the section.
  • Manage all certification ensuring budget costs are provided annually to accounts and managed throughout the year, including testing and paperwork.
  • Assist is special projects as and when required which may be in other departments.

If you’re interested in in this position, please contact SFR Recruitment Solutions.

Product Manager – SFR329

Our client is a leading global brand of both mechanical and electrical locking solutions and door hardware products.


The Primary Objective

To develop, implement, manage and drive the agreed product range strategies and plans, in order to achieve market share, sales turnover and gross margin objectives for all the Door Hardware brands.

Key Responsibilities & Duties

The key responsibility of the Security Product Category Manager is the management of all aspects of the product group and/or service, in order to create and deliver superior customer satisfaction, whilst simultaneously providing long-term value for the company. In addition, provide technical support to other selling units, and respective Product Managers, as and when required. · Strategic development of the cylinders and padlocks category for both UK and Export markets. · Collaboration with the lock case product manager for strategic development of the mechanical push button lock category for both UK and Export markets. · Identification of market gaps, key value chain drivers, trends and customer profit potential. · Aligning product development with group strategies where possible. · Consistent and regular interface in the field – customer/commercial market – VOC · Support and drive product sales through proactive activities to support the field based commercial team. · Initiate and own market research, obtaining buy-in from relevant stake holders producing creative and original specifications for best-in-class customer centric products working with product Marketing and sister companies where appropriate. · Create and sponsor generation plans to drive NPI and product lifecycles.

· Full and coherent understanding of competitors products and positioning in the market. · Understand and translate all industry standards and leverage to commercial advantage. · Overall management and co-ordination of New Product Development programs on time and to budget. · Creation of effective cost/price/value propositions maximizing turnover and profit potential for the business, driving market share and the re-investment in the brands. · Full commercialization of new product launches. · Monitoring and tracking of KPI’s: · Turnover · Profitability · Stock Control · SKU Management · NPI delivery · Proactively represent the Company and its interests at Industry events. · To be a proactive member of the Product Management Team.

The Ideal Candidate

Education / Qualifications: · Ideally qualified to degree level · Proven project management skills · IT literate with good understanding of Microsoft Office and Project

Functional competencies: · Communication and Interpersonal Skills · Teamwork · Customer Focus · Problem Solving · Strategic Thinking · Continuous Improvement · Planning and Organisation

Personal Characteristics

Team Player · Flexible approach · Reliable · Empathetic

If you are interested in this position, please contact SFR Recruitment Solutions.

Technical Sales Representative – SFR328

Our client is a global brand of gate automation and security with the history and expertise to provide an fantastic array of products and services.  Manufacturing a complete range of gate automation equipment from underground motors to barriers, intercoms and other accessories.

Having grown a lot in the last few years and see an exciting future ahead.  With strong vision and a clearly defined strategy to empower teams and make sure we can bring out the best in our people.


We are now looking for a Regional Sales Manager to join the team in the Midlands.

Ideally based in the Midlands, this role will be based at home but you will be expected to be out at least 3 days a week visiting potential customers.  The successful candidate will be responsible for generating new business and maintaining current client accounts. Working from home, however with regular travel required around the UK. This is a great opportunity to join a growing team.

You will be responsible for maximising revenue through acquiring new clients and retaining existing partnerships. You will lead by example and ensure clients receive the best service possible.  you will have a successful track record and relevant experience selling technology solutions to a variety of trade customers. Additionally, you will help develop new revenue streams while identifying and reporting on business opportunities in target markets for growth.

So, if you have amazing sales skills, exceptional customer focus and want to contribute to the future of our company, we want to hear from you.

About You

To be considered as a Regional Sales Manager, you will need:

– At least three years of sales experience

– Excellent customer service skills

– A consultative sales approach

– To be target-orientated with a proven track record of achieving targets

– Excellent negotiation skills-Exceptional interpersonal and listening skills linked to well-developed communication and presentation skills

-High level drive and motivation to excel in technical sales environment with Global leader.

-Strong problem solving skills in order to help customers solve day to day problems / challenges within industry.

 -Ability to sell technical solution on its features and benefits supported by technical proposals to secure confidence in the solution offered is a key skill.

-Experience in preferred areas of – Access / Entry Automation / Electronics / Intercoms – however all mechanical and electrical backgrounds considered

What You Will Be Doing

  • Be responsible for the development and commercial success of a designated sales region or sector
  • Meet and exceed individual revenue and contact quota
  • Qualify and develop new business opportunities from outbound/inbound calls, leads, general prospecting and email marketing. This includes cold calling and networking in the region to develop one’s own opportunities
  • Perform sales presentations and demonstrations to customers and prospects
  • Develop and maintain relationships with key customer contacts, present, articulate/clarify value and differentiation, and win the business in expected timeframe
  • Develop territory/sector strategy
  • Accurately forecast revenue for territory and accounts, maintain contact information, business history and opportunity details
  • Develop a strong technical baseline through training and development milestones
  • Relevant experience with technical solution and consultative selling
  • Outstanding interpersonal and presentation skills
  • You need to be an energetic self-starter and able to work hard, independently
  • Capacity to interact and communicate effectively with internal resources and executives
  • Territory (home) based and extensive travel required
  • Searching for new clients who might benefit from company products or services and maximising client potential in designated regions
  • Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery
  • Make telephone calls, in-person visits and presentations to existing and prospective customers
  • Providing pre-sales technical assistance and product education, and after-sales support services
  • Making technical presentations and demonstrating how a product meets client needs
  • Keep abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends

The hours will be 40.5 hours per week 8.30 – 17.30 Monday – Thursday and 8.30-15.30 Fridays.  This position is offered subjuct to satisfactory reference and pre-employment checks and completion of six-month probationary period during which time preformance will be reviewed.

This position is permanent, therefore entitleing all staff benefits.  An entitlement of 28 days holidays per year pro-rata, inc Bank Holidays.  The Holiday year runs from Jan 1st – Dec 31st.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Specification Sales Consultant – SFR327

Our client specialises in the manufacture and supply of architectural ironmongery, security and automation systems, they are looking to appoint a Specification Consultant who have excellent technical sales and specification skills.

The position:

  • Develop and maintain relationships with Key Architects in your area
  • Influence hardware specifications using the company product portfolio
  • Follow up on all new Leads, Projects & Quotes received
  • Track all projects and outstanding quotes from the design and specification stage through to negotiation and procurement
  • Record all Sales activities on the company CRM system
  • Keep all accounts on the CRM up to date (names, star rating, address and social media etc.)
  • Complete the monthly Sales Dashboard within three working days of receiving it
  • Ensure all project “Required by” and “Completion Dates” are kept up to date
  • Complete Sales Top sheets to the highest quality ensuring all required information is completed
  • Competently complete F80 forms for all new bespoke products
  • Submit project case studies regularly
  • Ensure all business-related expenses are submitted within five working days upon receipt of the expense statement
  • Prepare annual sales budget forecasts
  • Assist with marketing initiatives
  • Present an allotted amount of Company CPD Presentations annually
  • Keep up to date with technical knowledge and reviewing professional publications
  • Proactively work alongside an allocated Internal Sales member to ensure your quotes within your quote bank, at whatever stage, are continually followed up, reporting current and next actions clearly

Key Competencies and Skills.

  • Results Focus-Focused on delivering results and demonstrate accountability for actions with a high level of quality Attention to detail
  • Initiative – the capacity to search and develop new solutions, solve problems and spontaneously suggest improvements Technically knowledgeable about products
  • Adaptability & Resilience-Resiliently embraces change in structure, processes, requirements or cultures
  • Customer Focus– Constant desire to satisfy one’s customers, whether outside or inside the organisation
  • Teamwork– The capacity to work in interaction with others, in mutual support
  • Ability to problem solve
  • Communication skills both oral and written
  • Negotiating and Persuading
  • Strong but fair negotiator
  • Planning and Organizing
  • IT skills, proficient in the use of Excel, Word, PowerPoint, CRM data inputting and management

Why should you apply?

An opportunity to contribute towards the growth of a successful business who offer a full and comprehensive training package, along with a competitive salary and additional benefits.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Area Sales Manager – SFR326

Our client is a privately owned and growing company. Leading suppliers of Architectural Ironmongery and Security product ranges.

We are looking for a candidate who will join this sales team with a hunger to develop an existing customer base and increase sales revenue for Mechanical and electro locking systems, panic hardware and general Architectural Ironmongery.

The successful individual must demonstrate or have: –

  • Successful external sales experience within the U.K. lock products industry for a lock manufacturer, distributor, large locksmith organisation or similar.
  • Some knowledge and understanding of access control and / or electronic locking systems.
  • A good knowledge and understanding of mechanical locking and master key systems.
  • A good knowledge and understanding of Panic Hardware.
  • Some knowledge and understanding of Door Furniture and accessories.
  • G.A.I. qualifications and /or proven completion of any stage of the G.A.I education process could be advantageous
  • Must be highly computer literate with an excellent knowledge of Microsoft PowerPoint, Excel and Word programmes.
  • Excellent commercial and product sector awareness.
  • Enthusiastic, self motivated, positive and energetic personality.

The successful individual will be offered: –

  • Competitive basic salary and commission/ bonus structure
  • Laptop and mobile phone
  • Company car and petrol card
  • Company expenses card
  • Company Pension Scheme

If you are interested in this position, please contact SFR Recruitment Solutions.

Regional Sales Manager – SFR325

Our client is a leading designer and supplier of top quality door hardware, including door handles, knobs, locks, hinges and more.

An exciting opportunity has arisen within the External Sales Team, providing exceptional sales service across South East of England region.

Reporting to the Head of Sales, the role requires the incumbent to further establish, maintain and expand the Company’s customer base within this region. They will promote and enhance the Company position and reputation by developing strong and long-term customer relationships, providing the highest standard of customer service, ensuring delivery of the annual sales plan.

What you’ll be doing:

  • Maintaining the appropriate level of contact with the existing customer base, ensuring effective area planning to maximise call and closing rates
  • Liaise with the Internal Sales team to follow up on customer enquiries on a timely basis, ensuring customer satisfaction
  • Maximise sales for your area through the generation of new business by proactively targeting new customers
  • Continuously analyse customer spends to effectively manage the product/service mix, pricing and margins to ensure full range selling
  • Develop multi-level contacts within assigned key accounts to maintain strong relationships throughout the business
  • Collaborate with the Product Development team to monitor and report on market and competitor activities and promote new product ranges
  • Liaise with Marketing to plan and support activities with customers
  • Work alongside Finance to ensure procedures are followed and invoices are paid in accordance with our standard terms, acting as key liaison in first instance
  • Provide detailed monthly reports for your area
  • Ensure all internal IT systems are kept fully updated, including opportunities for new products
  • Work in accordance with our company values of ‘Do the Right Thing’, ‘Never Stop Growing’ and ‘Make it Happen’ in regard to both external customers and internal colleagues
  • Work in accordance with our Health and Safety policy, ensuring a Safety First attitude at all times

What we’re looking for:

  • Excellent communication skills with ability to communicate at all levels
  • Previous industry experience together with extensive understanding of our product range and their application is highly desirable
  • GAI qualified
  • Able to build and sustain effective long-term customer and team relationships
  • Self-motivated with a proactive approach, able to self manage and prioritise own work load
  • Willing to travel and spend time away overnight as required, due to the size of area
  • Problem solver with decisive approach
  • Excellent negotiation and closing skills
  • Strong presentation skills both face to face and in writing
  • Results driven
  • Strong IT and presentation skills, proficient in all Microsoft office
  • Full Clean Driving licence

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Internal Sales Coordinator – SFR324

Internal Sales Co-ordinator

Location is LU1 1TR

Overview

  • To fill the gap between the demands on BDMs, customer service exec and production dept, to create better customer satisfaction through improved service and communication.
  • Salary – £22k – £24k depending on experience
  • Promotional incentives / rewards 

Responsibilities

  • Management of 3rd-party processes within the sales process
  • Liaising with powder-coaters, screen-printers and engineering sub-contractors
  • Requesting quotes
  • Liaising with production manager to ensure parts are made in a timely fashion
  • Management of communication with key accounts regarding palletised orders
  • List of orders on each weekly pallet to key customers
  • Liaise with accounts dept to arrange Irish consignments
  • Liaise with production manager and dispatch team leader regarding specific customer requirements
  • Door numbering requirements
  • Smaller radius corner requirements
  • Packaging / labelling requirements
  • Assist senior customer service exec with order entry, quotations, sales email inbox, enquiry-chasing and holiday/illness cover
  • Learn internal software system
  • Learn company products, procedures, pricing method etc​
  • Outbound sales calls
  • Liaising with business development managers to engage in specific call cycles
  • Product-specific promotional calls
  • Leaky-bucket “where’ve you been” calls to lapsed customers
  • Prospect customer calls as directed by BDMs
  • Admin support for sales team
  • Provide pricing information for customers and leads
  • Send account applications to new leads
  • Assist with supplying promotional pictures and materials to customers

Skills Required

  • Excellent communication skills
  • Friendly and engaging telephone manner
  • Good written English skills
  • Ability to garner information from market 
  • Good knowledge of Microsoft Excel
  • Experience of internal company ERP systems (order entry etc)
  • Ability to manage customer expectations in a fast-paced manufacturing environment

Please get in touch with Jamie at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

Customer Service Sales Administrator – SRF323

Our client is one of the country’s leading Architectural Ironmongery specialists. They are a longstanding company who have been providing retail and trade clients with ironmongery for over 35 years. Considerable experience and expertise means they are able to provide the highest levels of service to leading construction projects in the UK, Europe and overseas.

Now seeking an enthusiastic individual to join the team!

Based at a busy office in south London this exciting, fast paced position is for a telephone customer services & sales advisor.

Full time 37 ½ hours per week, 9am – 5pm, Monday to Friday. 22 days holiday per annum, increasing by 1 day per year for every 5 years’ service completed

Company Pension

Life Insurance

Salary: £23k – £25k

List of duties:

  • Taking & processing orders over the telephone & via email
  • Assisting clients with customer service enquiries
  • Seeking advice for client requirements
  • Maintain and develop relationships with existing customers in person and via telephone calls and emails

What to expect:

  • Inbound Sales (no cold calling)
  • Not completely target driven, we do assist in helping to achieve any performance targets.

The Candidate:

  • Confident
  • Professional
  • Excellent Telephone Manner
  • Good Communication Skills
  • Self-Motivated
  • Competitive
  • Energetic & Enthusiastic
  • Used to fast paced environments
  • Ability to work under pressure
  • Passionate & focused
  • Have an interest in Interior Design & Property Refurbishments
  • Excellent spoken English
  • Within reasonable commuting distance

Training, Education & Qualifications:

Previous experience and a proven track record in Sales would be advantageous.
Experience within Sales/ Customer Service/ Telesales would be desired.

We would require the successful candidate to complete and pass the Guild of Architectural Ironmongers Foundation in Hardware course within their 1st 3 months. Subsequently, the opportunity to study for Levels 1 & 2 of the Diploma course would be encouraged.  

If you are interested in this position, please contact SFR Recruitment Solutions.

Area Sales Manager – SFR322

Our client is a well established manufacturer and market leader of mechanical components, fence & Gate Accessories and the new fast-growing department of Automation & Entrance Control.

Within the frame of a strong expansion of the commercial activities in the UK, our client is looking for a Field Sales South UK

Job description

You are responsible for the follow-up and the expansion of the customer portfolio of your region in the UK. For both the product range of mechanical components (Fence & Gate Accessories) and the new fast-growing department of Automation & Entrance Control.

  • After your training at the headquarters, you will take full responsibility of the turnover of your region.
  • You manage, advise and support your current customers (manufacturers and dealers).
  • You closely collaborate with the buying and engineering department of your customer/manufacturer, or with the sales team of your dealers. You advise them on the product range, product launches, and provide training if necessary.
  • You are responsible for the primary technical support (both by phone and on site) of the direct and non-direct channels to your account. You look for new business opportunities and consult with the business after-sales services if required.
  • Together with an internal sales assistant you manage the sales procedure from A to Z.
  • You will directly report to the Head of UK sales.

Qualifications

  • You will have minimum 3 to 5 years of experience in B2B, preferably in the branch of technical products.
  • You have a strong interest in electro-mechanics and electricity/electronics.
  • You like to build relationships: you enjoy making new contacts and developing a network.
  • Liaising with existing customers, actively responding to enquiries, looking for up-selling opportunities and closing deals is your second nature.
  • You are Self-motivated with the ability to manage own time and prioritize workload.
  • Pro-active and a positive attitude with a flexible approach to working makes you fit in our sales team.
  • Your perseverance and performance orientation enable you to achieve your commercial objectives.
  • You like being on the road and be close to your customers. Moreover, on a regular basis (6 to 8 times per year)
  • You live in the Southern UK region.

Why our client?

Because our team is passionate and talented, we have the speed and flexibility of a SME and the international spirit of a multinational. Our products are all around so you can easily identify yourself with our company.

Being a fast-growing company, we are always looking for new people with whom we can actively build our and your future.

Please get in touch with Matthew at SFR Recruitment Solutions if you wish to learn more or apply for this position. 

SFR Recruitment Solutions