• SFR RECRUITMENT SOLUTIONS

Category: Vacancies

Vacancies

Business Development Manager – SFR378

Nov 9, 2023 , , , by sfrrecruitment

Our client is a leading British Manufacturer of fire resistant glazed doors, sliding doors, partition walls and window sections. Ideal for use in offices, shopping centres, airports, hotels, hospitals, schools and similar public buildings.

Seeking to hire a Business Development Manager.

Benefits

  • Attractive salary, bonus and car allowance
  • Channel Management
  • Product Management
  • Backed by a large group
  • Ambitious and driven management team
  • Stability and longevity 

Person

  • Ability to cover the UK
  • Sensibly located to cover the UK
  • Route to market is more important than product knowledge
  • 3 years in a similar role
  • Passionate and driven

JOB DESCRIPTION/DUTIES

  • To launch the new range of the fire Insulated, glazed door and screen products into the UK market. Identifying routes to market, customers, end users and market channels.
  • Quickly gain a technical and sales knowledge of the product range. Such that you will be, in a position to provide customers, contractors and internal colleagues, with full support from initial sale through to final installation.
  • Prospect for new customers using whatever medium is appropriate. Maintaining detailed records of contacts made and results achieved.
  • Selling to and advising, end users, contractors, architects.
  • Utilise the Barbour ABI system to help you locate potential projects and contacts.

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Vacancies

Sales Administrator – SFR376

Oct 19, 2023 , , by sfrrecruitment

A fantastic opportunity for full time employment has arisen at a very successful and fast paced, forward thinking Ironmongery business in Birmingham.

Our client would like to recruit an enthusiastic customer focused Internal Sales Administrator.

  • Internal – Head-office B6
  • 40 hours per week – Monday to Friday
  • Rewarding Culture
  • Company pension
  • Employee discount
  • On-site free parking

What we would like to you to do.

  • Handling order and product enquiries via email, telephone, live chat and social media
  • Daily inputting of customer sales orders via various methods and invoicing orders
  • Managing orders by reviewing out of stock items and back orders
  • Booking in deliveries and building shipments online and via customer portals
  • Processing customer returns and raising credits  
  • Updating and maintaining inventory across all channels
  • Maintaining customer feedback and account health
  • Handling customer complaints
  • Dealing with courier and customer claims
  • Creating and maintaining website/platform content
  • Liaising with other departments such as warehouse, purchasing and accounts team
  • Other general office administrative tasks

If you are successful.

This role presents a great opportunity to work in a fast developing Ironmongery business. The successful candidate for the role will ideally carry following key skills and qualities:

  • Sound computer knowledge
  • Capability to understand Microsoft Office Apps, ERP software
  • Excellent verbal and written communication
  • Ability to multitask and use own initiative in a busy demanding environment
  • Confident, thorough and attentional to detail
  • A quick learner, with a collaborative can-do attitude
  • Passionate about helping customers

Fast-paced, forward thinking, progressive business, therefore you will need to be able to adapt to change, be a quick thinker, work well under pressure and take initiatives. You will also be self-motivated and able to prioritise your work load, whilst working as a team.

Ability to commute/relocate: Birmingham, B6.

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery / Door Sets / Locks & Security

        Access Control / Washroom / Automation

Vacancies

Technical & Compliance Manager – SFR375

Oct 19, 2023 , , by sfrrecruitment

Our client is a leading manufacturer and supplier Steel Security Doors.

Job Purpose:

To provide technical support and documentation to internal staff and external customers. To ensure product documentation and communications of technical specifications, literature and performance claims are justified and supported by performance evidence. To liaise between R & D and act as a verification and communication route for existing and new products as they are introduced. To assist the company and the R & D team to ensure the company and its products to remain legally compliant and that the company has the correct products in the future to fulfil the company’s sales product “Gap Analysis”.

To act as an internal auditor of the company’s communications and manufacturing processes to ensure compliance with tested product designs and performance.

Working from home for 2 to 3 days per week.

Some working from Site and remotely from Test Centres.

Main Responsibilities:

•             Produce and maintain technical documentation files for operations, sales and customers and legal authorities.

•             Produce technical communications on product performance claims.

•             Carry out directly or support training of sales, administration and product staff to ensure knowledge and delivery of compliance.

•             Maintain Product Certification and Manage Certification Calendar for audits, documentation and ongoing compliance.

Essential Qualifications, Skills, Knowledge and Experience:

•             Knowledge of software packages excel, word etc

•             Experience of physical security testing

•             Experience of fire testing for building elements

•             Experience in Compliance management within doors or door hardware in the UK               construction market

•             Experience in creation of and delivery of technical documentation within the door or door hardware industry in the UK

•             Self-motivated

•             Good communication skills

•             Full clean UK driver’s license

Desirable Qualifications, Skills, Knowledge and Experience:

•             AutoCAD 2D drawing

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery l Door Sets l Locks & Security

        Access Control l Washroom l Automation

Vacancies

Digital Marketing Executive – SFR374

Oct 9, 2023 by sfrrecruitment

Do you have a talent for creating digital content? Are passionate about producing product campaigns? If you have the desire to be part of a small, in-house marketing team that allows creative freedom to produce high-quality, high-profile work across multi-channel marketing campaigns in a collaborative environment and if you know Adobe Creative Suite inside out – particularly After Effects, this is the role for you.

What You Would Do As Our Digital Marketer

This is a broad role which represents an opportunity for a Digital Marketer to create and deliver multi-channel campaigns inhouse as well as marketing all products and services to deliver business growth.

You will be working on a diverse range of projects including:

  •  Animated ‘new product showcases’ for use in ‘digital toolkits’ to support the sales team
  •  Digital adverts for national press
  •  Website content including animated hero banners
  •  Animated e-signatures for company-wide use
  •  Creative content for our in-house e-zine ‘The Buzz’
  •  Animated content for customer proposal and new business pitches as required
  •  A range of traditional marketing materials including product literature, catalogues, and brochures

You will need to have the following skills and experience:

  •  Degree level education
  •  Minimum 3 years’ experience in a B2B environment
  •  Demonstrable experience of multi-channel creative campaigns
  •  Mac literate and Microsoft Office
  •  Fluent in Adobe Creative Suite – InDesign, Photoshop, Illustrator, and particularly After Effects – software packages
  •  Knowledge of Key shot rendering software would be advantageous
  •  Ideas driven with team working attributes and excellent organisational skills
  •  Excellent communication and writing skills with a focus on accuracy and attention to detail
  •  Confidence to share and implement new ideas and ability to work pro-actively and reactively

Here is what we have to offer you:

  •  Work in a modern office on MacBooks with the latest software
  •  Flexible hybrid work and provide equipment to be located at home and in the office
  •  25 days of holiday per year which includes a shutdown over the Christmas period

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Vacancies

Project Manager – SFR373

Oct 9, 2023 , , , , by sfrrecruitment

SFR Recruitment Solutions are very excited to be working on this exciting position to join an established and leading supplier or Ironmongery and Doorset solutions.

Main Purpose of the Job

To support field sales teams, respond to client’s invitations to tender and manage ongoing projects.

Essential Skills

  • Scheduling Architectural Ironmongery
  • GAI Diploma holder

Key Activities

  • Producing accurate and compliant door schedules and estimates
  • To ensure that all customers quotations are handled quickly and effectively and are followed up within the time standards agreed.
  • Manage new and existing projects
  • To manage clients’ contact at all levels
  • Be the eyes and ears of the company and provide feedback to the Directors on compliance, developments, competitive innovations, and perceived customer needs

Nice to Have

  • Knowledge of sales of Timber Door Sets
  • Reg AI
  • Relevant professional qualifications

If you are interested in this position, please contact SFR Recruitment Solutions.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware

Vacancies

Product Manager – SFR372

Oct 3, 2023 , by sfrrecruitment

SFR Recruitment Solutions are very excited to being working on this position as a Mechanical Product Manager.

Our client is a leading global brand of both mechanical and electrical locking solutions and door hardware products.


The Primary Objective

To develop, implement, manage and drive the agreed product range strategies and plans, in order to achieve market share, sales turnover and gross margin objectives for all the Door Hardware brands.

Key Responsibilities & Duties

The key responsibility of the Security Product Category Manager is the management of all aspects of the product group and/or service, in order to create and deliver superior customer satisfaction, whilst simultaneously providing long-term value for the company.

In addition, provide technical support to other selling units, and respective Product Managers, as and when required · Strategic development of the cylinders and padlocks category for both UK and Export markets.

· Collaboration with the lock case product manager for strategic development of the mechanical push button lock category for both UK and Export markets

· Identification of market gaps, key value chain drivers, trends and customer profit potential

· Aligning product development with group strategies where possible

· Consistent and regular interface in the field – customer/commercial market – VOC

· Support and drive product sales through proactive activities to support the field based commercial team · Initiate and own market research, obtaining buy-in from relevant stake holders producing creative and original specifications for best-in-class customer centric products working with product Marketing and sister companies where appropriate

· Create and sponsor generation plans to drive NPI and product lifecycles

· Full and coherent understanding of competitors products and positioning in the market

· Understand and translate all industry standards and leverage to commercial advantage

· Overall management and co-ordination of New Product Development programs on time and to budget

· Creation of effective cost/price/value propositions maximizing turnover and profit potential for the business, driving market share and the re-investment in the brands

· Full commercialization of new product launches

· Monitoring and tracking of KPI’s

· Turnover · Profitability

· Stock Control

· SKU Management

· NPI delivery

· Proactively represent the Company and its interests at Industry events

· To be a proactive member of the Product Management Team.

The Ideal Candidate

Education / Qualifications:

· Ideally qualified to degree level · Proven project management skills

· IT literate with good understanding of Microsoft Office and Project

Functional competencies:

· Communication and Interpersonal Skills

· Teamwork · Customer Focus

· Problem Solving

· Strategic Thinking

· Continuous Improvement

· Planning and Organisation

Personal Characteristics

Team Player

· Flexible approach · Reliable

· Empathetic

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Account Manager – SFR370

Sep 26, 2023 , , by sfrrecruitment

Our client is a leading European Manufacturer of with over 80 years of expertise beginning as a mechanical lock manufacturer, is now one of the world’s leading providers of electronic locking systems, access control, and contactless mobile key solutions.

With worldwide sales, installation, and technical support that covers over 125 countries, they have become a leading provider of innovative facility technologies.

About the role

We are looking for an Account Manager based in the South of England.

The main goal of this role is to be responsible for meeting short-term business objectives while achieving long-term growth and increased levels of customer satisfaction, with the mission of achieving revenue growth targets. 

You will secure revenue through direct sales and distributors, ensuring that our offers are accepted by customers.

Requirements

Ideal candidates will have:

  • Previous sales experience selling a technical offer
  • Demonstrable experience with account management
  • Energetic, forward-thinking, and creative attitude with unyielding ethical standards
  • Ability to cooperate as a strong open minded team player
  • Current UK driving license

As an Account Manager, you will be responsible for:

  • Handling all sales enquiries received from potential and existing customers.
  • Preparation of quotations.
  • Executing the strategic plan for the appointment of the network of distributors in the assigned area, maintaining high quality control over their performance.
  • Prospecting of potential customers.
  • Proactively gathering business intelligence and information regarding potential competitors, contracts, etc. and keeping relevant internal stakeholders updated about major happenings and relevant trends.  
  • Promoting the products and solutions to drive sales growth.
  • Completion of accurate monthly forecasting.
  • Sales of both new systems and upgrades.
  • Realizing strategic objectives and developing plans to achieve revenue growth  in coordination with the Country Manager.
  • Meeting the budget assigned for each area in terms of sales and margins.
  • Performing win/loss analysis to assist the Country.
  • Attending sales meetings with local team and annual sales meeting with the EMEA sales team.
  • Assist to implement new strategies and where necessary optimizing the lead-to order process.
  • Working together with Project Management, Technical Support and Customer Support to ensure successful installations, training, and handover to customers.
  • Liaising and cooperating with other departments within the company to facilitate effective operation.

Benefits

  • Competitive salary
  • Company vehicle
  • 24 days holidays plus bank holidays
  • Generous pension scheme
  • Flexibility – home based role
  • Necessary product knowledge trainings

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Technical Support Engineer – SFR369

Sep 25, 2023 , , , by sfrrecruitment

Technical Support Engineer

Location: South UK (Area South of Birmingham & Wales)

About the role

Our client is world’s leading providers of access control within the hospitality sector.

Approved by many of the worldwide hotel groups such as De Vere, Radisson, Hilton, Accor, Best Western, City Lodge, Wyndham, Choice, IHG and others.

In addition to a range of locks our client has seen expansion into energy saving devices such as intelligent thermostats and this role offers the successful candidate an exciting and varied working environment.

As part of the Technical Support Team, reporting to the Technical Manager, you will be responsible for the service to our clients in the Southern UK. Focusing your activity on commissioning new systems primarily in the hospitality sector. You will also provide technical support to our customers via our telephone helpline.

Key Responsibilities:

As a Technical Support, you’ll be responsible for:

  • Commissioning new properties.
  • Technical revisions derived from maintenance contracts with clients.
  • Training both internal and external clients.
  • Telephone Technical Assistance.
  • Management and monitoring of technical claims, coordinating subsequent corrective measures.
  • On-call alternate weekends (telephone only)
  • Follow all EH&S policies as required.
  • Advise your co-workers when unsafe acts or conditions occur.

Requirements

As a minimum you must have:

  • Minimum Studies Technical Engineering/Telecommunications Technician/Specialty in Electronic Locking Systems
  • Min. 1 year of experience in a similar position
  • Desirable knowledge: Technical Assistance /Informatics /Electronics
  • Competent knowledge of Microsoft Office and Microsoft operating systems
  • Availability to cover technical support shifts at weekends (telephone support, 2 weekends /month)
  • UK driving license
  • Analytical thinking, customer orientation
  • Organizational capacity, prioritization of tasks
  • Office automation at the user level
  • Availability to travel. (Travel being a daily requirement)

Benefits

  • Salary based on candidate’s experience
  • 25 days of holidays + BH
  • Company Car
  • Mobile Phone, Laptop,
  • Company Pension Plan

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Contracts Coordinator

Sep 13, 2023 , , , by sfrrecruitment

We have an exciting opportunity for a Contracts Coordinator to join our team in London.

Due to a continued increase in business, we are steadily growing the team, and we are currently looking for a Contract Coordinator – London.

We’re looking for someone with an eye for detail, who can combine precision with superb customer service and people skills.

This is a fantastic prospect to join a company that prides itself in developing employees, ensuring they are equipped to meet their goals and targets.

The successful applicant will also have autonomy to diversify their role within the branch and progress throughout the group.

Your main duties will be to manage the post-order activity on projects which may contain products across a range of different solutions (i.e., ironmongery, doorsets, access control),

coordinating the project(s) efficiently, correctly and to the customers deadlines, as well as maintaining information chronological to build a project timeline.

Key Responsibilities

• Be the first point of contact for customers, managing the end-to-end process from order to delivery and ensuring activity is correctly documented.

• Liaising with customers, suppliers, and internal departments to ensure that projects are delivered on time and to standard, with a key focus on exemplary customer service.

• Costing (including revisions) and commercially reviewing projects to ensure the business maximises its opportunities. Training on this, branch processes and systems will be provided.

• Forming connections with customers and key internal stakeholders, building trust and effective workplace practices.

Skills & Experience

Essential

• Natural communication, a team-oriented mentality, excellent interpersonal skills

• Strong IT skills (especially Microsoft Excel & PowerPoint), numerical and organisational

skills, and an excellent telephone manner

• A practical and efficient manner with effective time management and a precise and methodical

attitude to tasks

• Self-motivated and focused, with a desire to provide the highest levels of customer service

Desirable

• Experience in contract management, architectural ironmongery/doorsets, or the construction industry

• Relevant industry courses such as DipGAI or FDIS would be attractive but not necessary.

What you’ll get in return

23 days annual leave, plus bank holidays

• The chance to join Grab – our one stop shop for all things discounts, benefits, communications and recognition

• Company bonus scheme

• A contributory pension scheme

• Awards where our colleagues are recognised quarterly and annually

• A generous staff discount scheme

• A range of training and development programmes to help you progress your career

If you are interested in this position, please contact SFR Recruitment Solutions.

Vacancies

Technical Manager – SFR367

Sep 4, 2023 , , by sfrrecruitment

SFR are very excited to be working on this position for a client who are leading the way in the digital locking and security sector.

Background

The successful candidate will be responsible for supporting partner project requirements from pre-sales identification, specifications, technical support and commissioning to after sales.

Our client belong to one of Europe´s biggest security hardware manufacturers. We believe that everyone deserves to feel secure, that’s why we have developed one of the widest and most innovative ranges of mechanical and digital access solutions for homes, airports, universities, hotels and other kind of workplaces.

Main Tasks & Responsibilities

  • Service and support the sales process with installation, commissioning, and training in accordance with the supply channel defined.
  • Define the product solution from the outlined requirements constructed by the End User
  • Confirm the supply channel defined by the End User, via BU Building Trade, BU Industry
  • Coordinate projects with the internal team, supporting process from sales order to shipment to guarantee correct product specification and avoid any errors
  • Propose adaptation/improvements of our internal process to promote and support our Digital Solution.
  • Partnership support (Commissioning etc)
  • Lead digital portfolio training days After Sales care for existing project via identified partner or direct.
  • Maintain current product documentation for Digital portfolio etc.
  • Propose adaptation/improvements of our internal process to promote and support our Digital Solution.
  • Participate when required to product development strategy with relevant manufacturers.
  • Manage and update opportunities by utilising the CRM/E-NET
  • Administration tasks: weekly plan in Microsoft outlook, visit reports, provide weekly expenses with valid receipts
  • Support training to our sales and back-office team to promote Digital Solutions

Knowledge and Experiences required

  • Qualified in Electronic, Communication or Software
  • Strong Computing, Software Technical knowledge required
  • Competency in Electronic Hardware & Software
  • Interest in communication via NFC/BLE
  • Minimum 3 years’ experience
  • Minimum basic knowledge in using Microsoft Office package (Outlook, Word, Excel)
  • Excellent English spelling & grammar
  • Capable of managing your own time, meet deadlines and work within a team

Salary: Competitive package.

Hours of Work: 39 hours per week.

8:00am – 5:00pm Monday to Thursday.

8:00am – 4:00pm on Fridays.

Working Environment: Based at the Tipton location with field visits.

If you are interested in this position, please contact SFR Recruitment Solutions.

SFR Recruitment Solutions